Knowledge and experience working with MS Exchange (On-premise and Exchange Online); Administering users, creating mailboxes, managing mailboxes, and e-mail addresses), Google Apps for Business (assigning users, enabling features, resetting a password, etc, Microsoft 365 (assigning users, enabling features, resetting a password, assigning licenses, etc), Dropbox, Box.net, Adobe products, and other software or cloud systems. User management in MS Active Directory / Azure Active Directory (creating, disabling, removing, resetting, configuring user accounts), managing user groups/OUs/permissions.