Incident Manager Jobs
Experian Cross-Channel Marketing (CCM) is the preferred email, social, mobile and display marketing provider for the world’s top brands. As a leading email marketing and customer intelligence company, our technology and service is designed for companies that want to increase their brand equity through the acquisition and retention of their customer base. By empowering our customers to send highly...
Company Confidential Charlotte, NC, 28201
Briefly describe key functions: 1. Work with the Global Incident/Problem Manager, Business Unit Incident/Problem Leads, Performing Supplier representatives, as well as others, to ensure standardized Problem/Incident Management processes are utilized across the enterprise. 2. Provide day-to-day oversight and management of all Incident/Problem Management activities 3. Maintain all Incident/Problem M...
Incident Manager Knowledge, Skills and Abilities · Able to perform well and with poise under pressure. · Ability to facilitate and/or present presentations to large audiences. · Excellent written and verbal communication skills (both technical and business). · Ability to communicate/present effectively to both technical and non-technical audiences including C Level executives. · Lead a cross funct...
Share our pride. Join our mission. As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable...
Job_Other_Compensation: We have an immediate need for an Incident-Change Manager CDI is currently seeking an Incident-Change Manager with the following skills for an urgent opportunity. Please work on the below requirement Role: Incident-Change Manager Location: Weehawken, NJ Permanent placement/Direct hire/Full time Job Description *Must have ITIL v3 certification General Description Responsibili...
Company Information Atos is an international information technology services company with annual revenues of EUR 8.6 billion and 74,000 employees in 42 countries. Serving a global client base, we deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. With deep technology expertise and industry knowledge, we work with clients across the...
Job_Other_Compensation: We have an immediate need for an Incident Manager JOB DESCRIPTION Similar roles would be Business Recovery Manager, Resource Recovery Manager, and Operations Duty Manager. Looking for an Incident Manager for my clientâ€™s account. The target is a 1st shift position but could be asked to move to 3rd shift to accommodate demand at that time - AWS (8pm to 8am). Requirements: A...
We’re looking for an Information Security Incident & Crisis Management Manager to work in midtown. Basic Skills and Experience Required: · BS in Computer Science or equivalent · Technical network (e.g. CCNA) and security certifications highly desirable (e.g. CISA, CISSP, and/or GCIH). · Good knowledge of information system vulnerabilities and providing remediation efforts in a network environment....
Connect to GXS and Connect to the World! With more than 2400 employees and operations in 20 different countries, GXS offers endless opportunities to learn, grow and succeed with one of the nation’s fastest-growing private companies. Bring us your talent, energy and drive and become a star player on our winning team! GXS is seeking an Incident Manager. The Incident Manager manages technology incide...
IT Incident Manager - Salt Lake City, Utah Our Technology, Operations and Support division seeks an IT Service Management Analyst specializing in IT Problem and Incident Management. This position is responsible for all aspects of, Problem and Incident Management including methodology, execution, and process improvement and some Release management functions as assigned. The ITSM Analyst manages the...
Position Overview This role encompasses 3 different functions: Incident Management Coordinator, Problem Management Coordinator, and Production Quality Management Coordinator. These four functions are combined into our Production Quality team and employees on this team perform all of these functions at various times. In order to more clearly define each role, this job description will describe each...
Role : Incident Management Location: Weehawken, NJ Duartion : Full Time General Description Responsibilities:- Identify the severity of the incident by categorizing the Service and Business impact. Define Technical impact, Service impact and business impact by discussing with Technical Teams and Client Services manager Confirming the severity and notifying to client and stakeholder as per the agre...
Position Responsibilities: The Senior Security Incident Response Engineer serves as the technical lead for any system stability incident occurring because of or near a security device on a customer network. This engineer is part of the MSS SOC and reports to the Duty Manager. The Senior Security Incident Response Engineer is an expert in the fields of network security, Linux system engineering and...
The Incident Analyst processes all requests or issues submitted to the MHD Helpdesk through phone, email, or CMS Portal. The Incident Analysts are responsible for all aspects of Incident Management and play an ancillary role in some aspects of Problem and Change Management. The position's various responsibilities can be loosely grouped into six high level sets of activities: Incident Management KB...
We are sourcing candidates to join our grown Health, Safety and Environmental organization. We potentially have opportunities for HSE Specialist, Manager, HSE (Manufacturing & Warehouse), Manager, HSE Market Unity Safety (Fleet/DOT) and Sr. Regional Manager, HSE roles supporting our warehouse, fleet and manufacturing operations. Job Description: Implement, execute, ensure compliance with the Pepsi...
Hospira ITIL Service Manager Aspire.to save others' lives, while shaping your own. Job Summary: The ITIL Service Manager's role is to oversee many of the cross-functional ITIL services and the Service Center team. This role must focus on customer service strategy, process improvement and service delivery excellence. This includes the responsibility of managing all procedures related to identificat...
This position is responsible the petroleum hauling operations of Pope Transport in the South Carolina regional area from North Augusta, SC to Charleston, SC. A qualified applicant must have the ability to manage multiple priorities including recruiting, hiring, and supervising drivers and professional staff, follow up with existing customers to ensure proper service, implement effective customer r...
Business Segment Corporate IT and Initiatives About Us X Role Summary/Purpose GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. The Manager of the Advanced Threats team will report to the Director of Incident Management and lead a team of information security professionals responsible for de...
Management position responsible for the strategic and tactical server and infrastructure systems environment maintained by a team of 8-12 system administrators and system engineers. The servers and infrastructure systems provide foundational services for mission-critical business applications and processing of data with outside partner organizations. This is a working manager position requiring a...
McCormick & Company, Incorporated, a global leader in flavor, is seeking a full time It Change Manager in its McCormick IT Department located in Hunt Valley ,MD. With more than $3 billion in annual sales, the Company manufactures markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufactures and foodservice b...
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What is the worstthing that you have done at work?
There are many horror stories that employees of resturants have done. One small fried chicken resturant has employees that pee in the frier. There are managers who harm employees because they just do ...
What to do with a hostile work environment situation?
I used this term in an email to manager simply to describe my envronment. HR started doing flips. Apparently employees are legally protected from this. They are jumping to address some of the underlyi...
What to do when an assistant manager is trying to get you fired?
Okay so I work at a pizzeria, and I'm a delivery driver, we just got a new general manager in position at our store, and I'm getting to warm up to her right? Well Sunday my assistant manager pulled me...
What would you guys do if your manager and assistant manager were treating you badly?
I work with the mentaly ill and they are the sweetest people, but the manager and the assistant manager of the site treat me and them very badly. They use company money to buy food for themselves, and...
How do I become a shift leader (nightshift manager) at hardee's? Also what are the added responsibil...
I just started my job a little under a month ago. I know a 'shift leader' needs to know how to do all the positions (cook, drive through, front cashier), count the drawers, do the cash drop, count inv...
IT Career Tools
$24,960.00 - $109,250.00
Typical Salary for Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Accomplishes department objectives by managing staff; planning and evaluating department activities; maintaining departmental standards and product knowledge.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
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