Incident Manager Jobs

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198 Incident Manager jobs found on Monster.

Jobs 1 to 20 of 198
Communication/Incident Manager Our client has a highly visible and critical communications role within their Cloud Infrastructure Services Organizations. The Communication/Incident Manager will be responsible for communicating internally as well as externally for proactive maintenance and planning efforts which may impact Tenant services. Lead communications of all operations issues relating to ...
We have an immediate need for a Recovery/Incident Manager JOB DESCRIPTION Job Description: The role of the Recovery Manager is to manage my client’s High or Critical established toll-free technical bridge, with a heightened sense of urgency driving toward the technical recovery of High and Critical incidents via a viable workaround, circumvention, or permanent fix, within the contracted SLA. ...
Company Information Atos is an international information technology services company with annual revenues of EUR 8.6 billion and 74,000 employees in 42 countries. Serving a global client base, we deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. With deep technology expertise and industry knowledge, we work with clients across th...
Overview: The Major Incident Management Analyst drives service restoration calls, escalations and client notifications associated with critical IT events. Primary function is to ensure the rapid restoration of services via effective escalation to necessary level 2 support teams. Major Incident Management Analyst is also responsible for all client communications (IT and Business) related to critic...
Technical Support Analyst / Incident Manager 3+ month contract (May extend) Redmond, WA The major Incident Manager will facilitate major incident service restoration with the Service Team, Customer Support and partners (internal and external) to meet/exceed operational/business SLAs and OLAs. * Minimum of 2+ years of proven experience leading major incident resolution conferences in complex, g...
IS Incident Manager - Bensenville, IL-INF000624 The IS Incident Manager is responsible for the overall direction of the Incident Management process and reports to the Senior Manager of Operations Service Management. They provide guidance of teams for high impact business incidents related to disruptions of the U.S. Cellular® business services and manage senior leader level communication with IS a...
PLEASE PAY ATTENTION TO THE JOB DESCRIPTION. THIS IS NOT THE TYPICAL SERVICE CENTER POSITION. JOB TITLE: Analyst, Major Incident Mgmt HOURS: Mon-Thurs 8:30PM - 6:30AM (30 minute lunch). Overview: The Major Incident Management Analyst drives service restoration calls, escalations and client notifications associated with critical IT events. Primary function is to ensure the rapid restoration of ...
The Incident Manager manages technology incidents to restore service quickly following an outage. The Incident manager leads a cross-functional team of NOC, Engineering and Client Services associates to diagnose, troubleshoot and resolve service-impacting incidents. The Incident Manager is the active facilitator and troubleshooting driver of major Incident events. Responsibilities: When not resp...
Company Confidential New York, NY
EOS seeks a High Touch Incident Manager to help this Global Enterprise Delivery customer maximize network availability and functionality to achieve their business goals. The High Touch Incident Manager partners with the customer in resolving network issues, isolating root-cause, providing software referrals, and outlining corrective actions for future change-management efficiency. In this role, yo...
Inovalon, a leader in the Healthcare Analytics industry, is looking for a Senior Project Manager who is able to triage internal & external escalations and facilitate resolution. This position will work with product management, clinical, operations and quality teams to create, track and manage various escalations which impact product development and/or client deliverables. This position chairs esca...
Incident Manager We have an Incident Manager opportunity located in the Buckhead area with a well-known client. This individual will be responsible for owning the ITIL Process for Incident and Problem Management for both the application and infrastructure teams. As an Incident Manager you will also handle all major incidents and problem management including root cause analysts of systems errors, ...
Job Title: Operations/Service Desk Incident Manager Job ID: 280205 Location: US-Virginia-Reston Full/Part Time:Full-Time Regular/Temporary:Regular Org Marketing Statement Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, incr...
Coca Cola Enterprises Atlanta, GA, 30301
Primary Responsibilities Manage and coordinate external threat monitoring and response with internal teams and third party vendors Manage the process for vulnerability testing and remediation across the BIG footprint. Drive incident metric reporting across BIG. Drive improvements in security tools (e.g. anti virus, anti malware) to reduce security incidents across the BIG footprint. Drive the...
Ericsson Plano, TX
Ericsson Overview Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Socie...
Ericsson Plano, TX
Ericsson Overview Ericsson is world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology. Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to cre...
Ericsson Plano, TX
Ericsson Overview Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Socie...
Ericsson Plano, TX
Job Description – Incident Manager 1Job Details Function: Incident Management Position: Incident Manager GNOC Grade: 6 Career Stage: Service Engineer Location: NCR Interfaces: Level 1 Operations, Back Office, Field Operations & Maintenance, Second Line Support, ELS, EDM, MSIP, Recovery Leader, Incident Management Team Reporting Manager: Manager – Incident Management 24X7 Shift Working: Ye...
Ericsson Plano, TX
Ericsson Overview Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Socie...
Ericsson Plano, TX
Ericsson Overview Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Socie...
Ericsson Plano, TX
OBJECTIVES OF THE JOB All Incidents are resolved as fast as possible, taking into full consideration the severity of the incident and the WLA requirements; Proper focus on the incident resolution is not taken away by non-incident related activities; Communication flow is effectively managed allowing Ericsson and the customer to make informed business decisions; Correct solution or most efficie...

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Manager

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$24,960.00 - $109,450.00
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Bachelor's
34.3%
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25.3%
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9%
(2014 Respondents)
Source: Monster.com Careerbenchmarking Tool

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