Incident Manager Jobs
RESPONSIBILITIES: As the Incident Manager with our client in Austin, Texas (TX), you will have the following responsibilities and functions: Facilitate, manage, and oversee the timely resolution of incidents impacting IT operations and systems across the company Deliver timely, informative, and accurate communications across IT organization Participate in incident and problem reviews up to the sen...
PayPal is looking for a Manager, Information Security to join our team in Scottsdale, Arizona. This experience manager will have a passion about security and our mission. A strong commitment to coaching, mentoring, and developing staff in growing their skills and careers. Will have a deep technical background that is balanced with business acumen and excellent communication skills. Time management...
Title: IT Incident Manager Location: Minneapolis, MN Duration: 5 months + Responsibilities span all internal technology infrastructure, development and business support. The role will be accountable for managing incidents from discovery through recovery, fix, elimination and customer remediation. The individual is expected to help facilitate and lead the technical resolution of complex and highly...
Job Title: Project Manager – Change / Incident / Problem Management Job Location: Irvine, CA About the position and responsibilities: Job Description: ITIL Problem Manager is responsible for managing the ITSM processes in accordance to Service Management Model based on ITIL best practices. He or she should be practitioner in the area, focused on core IT Service Management / ITIL functions includin...
Manager, Security Monitoring and Incident Response Responsibilities: · Design and leverage dashboards or platform specific consoles, repositories, and/or third party security services associated with security processes and tools to represent threats and vulnerabilities in the environment · Implement instrumentation oversight of security tools and information security monitoring of systems that are...
Incident Manager We have a permanent Incident Manager opportunity located in the Buckhead area with a well-known client. This individual will be responsible for owning the ITIL Process for Incident and Problem Management for both the application and infrastructure teams. As an Incident Manager you will also handle all major incidents and problem management when it comes it major incidents, daily t...
Job Summary GITSM is the organization that manages day-to-day IT infrastructure service delivery for Zurich on a global scale in partnership with both our internal customers and our external suppliers. Service Delivery <(>&<)> Integration is the production floor of G-ITSM and is responsible for delivering the essential IT infrastructure services to our internal customers in a highly stable, depend...
The IBM Emergency Response Services Team Case Manager is responsible for leading a team of IBM professionals and managing an identified cyber security incident for clients either external or internal from inception to completion. The Cyber Security Incident Response Team (CSIRT) Incident Manager acts as a senior consultant responsible for Driving the resolution of the assigned incident in the foll...
Job Title: Incident Analyst / Queue Manager Job Location: Palo Alto, CA, 94301 Duration 12 Months + Possible Extension Responsibility: Primary Skills: · Analyst responds to the incidents and requests reported by client users predominantly through Voice Interaction and also through email, chat & remote support. · Analyst understands the issue or request and takes necessary action to assign the case...
Raytheon IIS is looking for individuals who can support the development and deployment of information technology services for an overseas location. Looking for a candidate who can lead the development and deployment of information technology services. An expert in Computer Network Defense (CND) and Cyber Security Operations Center (CSOC) development supporting multiple customers. This individual w...
Noise Consulting Group is experiencing significant growth and looking to expand our Service Delivery management team based throughout the US. THIS IS NOT A PROJECT MANAGER ROLE We are looking to you to have experience with the following: The business impact of any service failure and incidents in order to prioritize areas of focus for service improvements Knowledge of complex systems supporting cr...
The Major Incident Manager will lead large-scale incidents or multiple incidents that are significant in scope and impact. Provides leadership and demonstrates a wide awareness of various Network and Client technologies that could be impacted by the interruption in service. Actions include raising awareness to Network & Line of Business (LOB) management, coordinating communications updates, engagi...
Catapult Technology is a mid-tier information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join "big company" expertise with "small company" attitude that encourages trust, teamwork, and integrity. We are look...
Company Information Atos is an international information technology services company with annual revenues of EUR 8.6 billion and 74,000 employees in 42 countries. Serving a global client base, we deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. With deep technology expertise and industry knowledge, we work with clients across the...
Our client is seeking an Infrastructure Incident PM for a contract opening. This position requires extensive experience in managing large projects and programs including infrastructure, data center migrations/operations, schedule management, issue and risk management, scope management, etc. Required experience includes: Candidate should have experience in coordinating multiple vendors with many mo...
About Capgemini With more than 130,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2013 global revenues of EUR 10.1 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural...
The Information Security Incident Analyst will be part of the security operations center's Incident Management Team. He/she will be responsible for providing and driving leadership related to all Information Security Incidents and ensures that all needed subject matter experts, groups and vendors are involved in the mitigation and resolution of incidents. Provide and drive leadership in the incide...
About Cognizant’s IT Infrastructure Services Business With over 14,000 associates, 12 delivery centers, 15 supported service desk languages, 4 data centers, an active customer base of over 400 clients (including all major industries serviced by Cognizant) and double-digit Year/Year growth, Cognizant’s IT Infrastructure Services (ITIS) business delivers significant value to its clients by increasin...
Raytheon IIS is looking for individuals who can support the development and deployment of information technology services for an overseas location. Looking for a qualified individual to lead the Incident Response Team in the detection, response, mitigation, and reporting of cyber threats affecting client networks. The Team Lead is responsible for handling assignments of the Compute Incident Respon...
N-Tier Solutions Inc. is seeking a Incident Management Analyst for our direct client in Greensboro, North Carolina. Purpose of Job: The Incident Management Analyst is responsible for providing the highest level of customer service and support to our internal customers in the areas of incident response coordination, IT process improvements and help desk support. Successful candidates for this posit...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
IT Career Tools
$24,960.00 - $109,450.00
Typical Salary for Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Accomplishes department objectives by managing staff; planning and evaluating department activities; maintaining departmental standards and product knowledge.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; recording profit and loss margins; adjusting budget appropriately when discrepancies are detected.
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
Popular Incident Manager Articles
5 High-Paying Blue-Collar Jobs
Are you interested in an apprenticeable career that doesn’t require going to college? The salary experts at Payscale.com found five such jobs that pay particularly well.
Land a Sales Job Without Experience
These strategies will help you get past the three-plus years of experience prerequisite and land your next sales job.
Awkward Interview Follow-Ups
If your last interview went amiss, you can correct the situation. A little diplomacy in your follow-up can go a long way to a positive conclusion.
Avoiding Isolation When You're the Only Minority
Do you sometimes feel like the "Lone Ranger" because you're the only minority employee? Here's how to avoid feelings of alienation.
Tell Me About a Time When...
When interviewers ask you to tell them about a specific incident, they want details, so prep your answer in advance.