Incident Manager Jobs

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1000+ Incident Manager jobs found on Monster.

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Description Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results. Requirements A successful Incident M...
IBM is seeking an Incident Manager to support high availability production systems in federal security compliant data centers. The candidate will work closely with operating system administrators, network and storage teams to coordinate and drive responses to complex technical issues within IBM and federal client managed infrastructures. In addition to incident management responsibilities, the can...
Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results. A successful Incident Manger will have the follo...
Making a difference for over 17 million students at more than 2,400 institutions of higher education in over 40 countries is a big job. At Ellucian, we provide education institutions with the innovative solutions they need to help people everywhere discover their futures through learning. At Ellucian our values are CLEAR: Collaboration, Learning, Engagement, Accountability, and Resourcefulness. We...
Position Title Incident Manager/Production Support – Unix Job Location PhiladelphiaPA Job Description Company Overview This fast-paced employer is one of America’s largest video, high-speed Internet, and phone providers. It also enjoys an international reputation as a leading media, entertainment, and communications company. The corporate culture presented by the employer provides an innovative an...
Position Description This position with report directly to the ITSM SR Dir. The Incident and Request Process Manager responsibility will include the following : • Driving the efficiency and effectiveness of the incident and request management process • Producing management information, including KPIs and reports • Monitoring the effectiveness of incident and request management and making recommend...
o Direct troubleshooting and recovery efforts by the DBAs, system administrators, and other MDTMB Infrastructure teams during a Production incident. When it is not possible or practical to direct the efforts of other teams, perform the follow-up and escalations necessary to ensure sufficient progress is made towards immediate resolution and longer term root cause follow-up. o Consult with technica...
Our client is currently seeking a SERVICE DELIVERY MANAGER (INCIDENT MANAGEMENT) on a 9 month contract to ensure the effective management and delivery of critical incident management services. Responsibilities: Efficiently deliver infrastructure and application support for restoration and recovery of services. Interact with Senior Services Delivery Managers, Customer Service Managers, Business Rel...
Our direct client is currently seeking a Major Incident Manager on a long-term consulting basis to ensure the effective management and delivery of Critical Incident Management services underpinned by their ecosystem partners: Responsibilities: Ensure the efficient and effective delivery of the Infrastructure and Application Support services for restoration and recovery of services. Ensure applicat...
Our direct client is currently seeking a Major Incident Manager on a long-term consulting basis to ensure the effective management and delivery of Critical Incident Management services underpinned by their ecosystem partners: Responsibilities: Ensure the efficient and effective delivery of the Infrastructure and Application Support services for restoration and recovery of services. Ensure applicat...
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called...
N-Tier Solutions is looking for an Incident Management Analyst with experience in Hepdesk for mortgage insurance client in Greensboro, NC. Must have experience with Helpdesk Experience dealing with production issues Very clear communication skills, both written and verbal The Incident Management Analyst is responsible for providing the highest level of customer service and support to our internal...
The Teleperformance USA IT department is searching for an energetic Technology professional to manage escalated support issues for their worldwide call centers. As an Incident Manager, this individual must be able to work in a fast-paced environment utilizing multi-tasking, strong coordination and communications skills. They will be required to take ownership of identified issues and help resolve...
IS Incident Manager - Bensenville, IL-INF000581 The IS Incident Manager is responsible for the overall direction of the Incident Management process and reports to the Senior Manager of Operations Service Management. They provide guidance of teams for high impact business incidents related to disruptions of the U.S. Cellular® business services and manage senior leader level communication with IS as...
The EIS Incident / Problem Manager Ft. Worth 1 year · Will be responsible for the governance of Incident / Problem Management processes and procedures across ITS and ITS vendors. This will include the following: · Review of all SEV1s at ITS and vendor levels · Review of outage time and root cause analysis (RCA) data within functional towers · Ensure proper standard processing for Problem Managemen...
Incident Manager Location Available in Waltham, MA & Syracuse, NY • To ensure the effective management and delivery of Critical Incident Management services by our information system partners. • Infrastructure and Application background a must. • Run several critical services that underpin business outcomes, efficient recovery and restoration is paramount leading to higher availability. • Knowledg...
Incident Manager Location Available in Waltham, MA & Syracuse, NY • To ensure the effective management and delivery of Critical Incident Management services by our information system partners. • Infrastructure and Application background a must. • Run several critical services that underpin business outcomes, efficient recovery and restoration is paramount leading to higher availability. • Knowledg...
Noise Consulting Group is seeking ITIL Incident Manager ASAP with ERP We are looking to you to have experience with the following: The business impact of any service failure and incidents in order to prioritize areas of focus for service improvements Knowledge of complex systems supporting critical business functions comprising of ERP apps and Infrastructure Experience in turning around services t...
The EIS Incident / Problem Manager will be responsible for the governance of Incident / Problem Management processes and procedures across client ITS and ITS vendors. This will include the following: Review of all SEV1s at client ITS and vendor levels Review of outage time and root cause analysis (RCA) data within functional towers Ensure proper standard processing for Problem Management Acts as a...
IBM is seeking an Incident Manager/System Administrator to support high availability production systems in federal security compliant data centers. The candidate will work closely with operating system administrators, network, and storage teams to coordinate and drive responses to complex technical issues within IBM and federal client managed infrastructures. In addition to incident management res...
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Manager

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$24,960.00 - $109,450.00
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