Keywords: Information technology, IT jobs, VPN, VMware, virtual desktop, tickets, ticketing systems, ticketing, servicenow, help desk, helpdesk, helpdesk technician, tier I, tier II, support, customer support, technical support, IT support, information technology, IT support, hardware, software, ticketing system, remedy, data center, computers, laptop, mobile, mobile phone, transportation, cell phone, landline, wires, wiring, IT infrastructure, hardwire, security, entry level, army, navy, air force, marine, DoD, clearance, cleared, secret, secret clearance. · Configure and install new technologies and equipment in the lab environment, · Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.