Lead Technical Support Engineer Jobs in Massachusetts

1000+ jobs

In this exciting role, you will be part of the Premium Services global organization with an emphasis on collaboration and customer focus. You will be responsible for interacting with a subset of PTC’s largest most strategic customers that require the highest level of service PTC offers. Technical Support Engineers in PTC’s Premium Services group are experts in one or more line of products while s...

Job Title: Technical Lead - QA Engineer Job Location: Stow, MA About the position and responsibilities: Job Description: · The QA Engineer will be responsible for the execution of project test strategy to support rapid development within an agile software development environment. · Will work with business owners, product managers, software developers, other QA Engineers and other scrum teams ...

The Position: The SDL Technical Support Manager for SDL Language Technology products is responsible for services that result in high levels of customer satisfaction. Reporting to the Regional Director of Technical Support, the Support Manager will thrive in a challenging environment where s/he will develop, lead and motivate a team of technical support professionals to provide excellent technical...

Wolters Kluwer Financial & Compliance Services division is looking for an Escalation Support Lead to work out of our Waltham, MA office. The Financial, Risk & Compliance division of Wolters Kluwer consists of businesses that empower professionals in highly regulated industries to make the best decisions in a rapidly changing, global environment by providing the knowledge-rich solutions and service...

Wolters Kluwer Financial & Compliance Services division is looking for an Escalation Support Lead to work out of our Waltham, MA office. The Financial, Risk & Compliance division of Wolters Kluwer consists of businesses that empower professionals in highly regulated industries to make the best decisions in a rapidly changing, global environment by providing the knowledge-rich solutions and servic...

Intrinsix Corp. – Corporate Headquarters 100 Campus Drive, Marlborough, MA 01752USA (508) 658-7600 Fax (508) 481-1167 www.intrinsix.com Technical Lead, Mixed-Signal ASIC Provide technical leadership on customer projects. Provide technical support in analyzing customer requirements, architecting and proposing solutions. Candidate will craft state- of-the-art solutions for complex Mixed-Signal d...

Duties & Responsibilities Reporting to the Support Services Support Center Manager within Harvard University Information Technology. The Technical Support Engineer is responsible for providing customer and technical support for a broad range of technologies including but not limited to; client system configurations and troubleshooting, specialized enterprise applications and standard applications ...

Provide tier II technical support to evaluators, customers, resellers and Ipswitch employees via telephone, email, WebEx, instant messaging or any other available communication option Business Function: Technical Support Jobs Responsibilities: Lead efforts to solve our customers’ most difficult technical issues Continually mentor Tier I team members in terms of technical knowledge, customer ha...

In this exciting role, you will be part of the Premium Services global organization with an emphasis on collaboration and customer focus. You will be responsible for interacting with a subset of PTC’s largest most strategic customers that require the highest level of service PTC offers. Technical Support Engineers in PTC’s Premium Services group are experts in one or more line of products while s...

Provide tier II technical support to evaluators, customers, resellers and Ipswitch employees via telephone, email, WebEx, instant messaging or any other available communication option Business Function: Technical Support Jobs Responsibilities: Lead efforts to solve our customers’ most difficult technical issues Continually mentor Tier I team members in terms of technical knowledge, customer ha...

Production Technical Support Engineer I - Downstream 9934BR Technical Operations Internal Manufacturing (10000586) Regular PROF I United States - MA - Alewife Manufacturing Primary Role The individual will be expected to monitor and provide support for manufacturing purification operations. Responsibilities will include attending manufacturing morning meeting, daily production data trend ...

Production Technical Support Engineer I - Upstream 9933BR Technical Operations Internal Manufacturing (10000586) Regular PROF I United States - MA - Alewife Manufacturing Primary Role The individual will be expected to monitor and provide support for manufacturing operations. Responsibilities will include attending manufacturing morning meeting, daily production data trend review, event r...

Summary of Position: TOSS C3 has a rewarding position available for a customer service oriented Help Desk Technical Support Engineer for our Cloud Support Center and working from our brand new facility in Southborough, MA. The energetic and focused recipient of this opportunity will report to the Cloud Support Center, Team Lead as well as interface directly with the VP of Engineering and the CEO....

Casa Systems, Inc. seeks to hire a Technical Marketing Engineer to join its Wireless Products team in Andover, MA. The Technical Marketing Engineer will impact the organization by technically promoting the company’s wireless products and assisting customers with maximizing Wi-Fi and mobile network experience to achieve business goals. ESSENTIAL DUTIES & RESPONSIBILITIES: Delivers technical demo...

BIOVIA, formerly known as Accelrys is a wholly owned subsidiary of Dassault Systèmes and is considered the leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves. We are seeking energetic, motivated and experienced Technical Lead Software Engineer in Test with strong Java or C#, t...

This position has shared responsibility for optimizing the cost and performance of the assets of the transmission/distribution system. This position is responsible for the strategic development, expansion, planning, design, maintenance and operation of the system and its equipment to meet the mission and objectives of the organization. In addition, this position coordinates the evaluation of syste...

Description: Coordinate Systems Engineering Integration & Test (SEIT) activities associated with the development and transition to production of UAV systems and payloads.You will be responsible for coordination/authoring of requirements and conduct of ongoing reliability activities including but not limited to execution of system reliability test, component reliability tests, environmental tests,...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary poin...

Desktop Engineer On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Boston, MA. Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to e...

IT Systems Engineer is passionate about business technical support and client service. They work with IT Systems Consultants in providing project planning, implementation, systems configuration, and product purchasing support. The IT Systems Engineer will also work with IT Support Engineers in providing back up support, escalation management of tickets, phone support, remote management and on-site...