TRAINING AND EXPERIENCE: Required: Up to date ServiceNow Certified System Administrator Certification 6+ years’ experience as a ServiceNow developer or 8 years’ experience in software development required Experience implementing/configuring Service Catalog, Request Management, Incident Management, Configuration Management Database (CMDB), Asset Management, Change Management, Knowledge Management, Demand Management, Application Portfolio Management, Common Service Data Model, Virtual Agent, Configuring the IRE Experience building catalog items with various workflows. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey.