Senior Technical Support Engineer Jobs

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113 Senior Technical Support Engineer jobs found on Monster.

Jobs 1 to 20 of 113
Are you passionate about identifying technical problems and helping customers? We are looking for a Software Support Engineer with an analytic mindset, a service oriented approach and an affinity for code. You should have at least some experience in scripting or coding. Since you will be part of the 3rd Tier (level) of support, you are able to go far beyond the user level to identify problems. You...
Position Summary: We are seeking talented technical support engineers to join our Customer Support team at our offices in Sunnyvale, CA. We are a SAAS company with several blue chip customers including some of the largest banks in the world. Responsibilities include but are not limited to: Assist with troubleshooting software application errors by replicating client issues and provide advanced ...
Computers Senior Technical Support Engineer (Burlington, MA) Responsible for providing pre and post sales technical to our customers, end users, resellers, and support partners. Responsibilities include: Troubleshooting, diagnosing and resolving technical customer issues associated with company equipment either remotely or on-site at the customer site; use Support CRM System; Replicate issues and ...
Job Purpose: As part of the Global Technical Support Team collaborate with Global Service leading expert level product support for Life Science systems by: providing escalation management, developing support strategies, training field specialists, and instructors in support of new product launches. International and domestic travel is required approximately 25%. Responsibilities: • Lead technic...
Danaher Corporation Burlington, MA
Senior Technical Support Engineer-ENG000576Danaher Company Description Arbor Networks is a leading provider of network security and monitoring solutions for global networks. Its customers include over 70 percent of the world’s ISPs and many large enterprises. Arbor solutions deliver best-in-class network security and visibility, along with the power to improve profitability by deploying different...
Danaher Corporation Indianapolis, IN
Senior Technical Support Engineer-LIF001422Danaher Company Description Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patien...
Marten Transport Sunnyvale, CA
Position Summary: We are seeking talented technical support engineers to join our Customer Support team at our offices in Sunnyvale, CA. We are a SAAS company with several blue chip customers including some of the largest banks in the world. Responsibilities include but are not limited to: Assist with troubleshooting software application errors by replicating client issues and provide advanced tec...
Nuance Communications, Inc Sunnyvale, CA, 94085
Responsibilities: This role can be located in either our Sunnvyale, CA., Burlington, MA., Mahwah, NJ., or Seattle, WA. offices. • Applies "Best in Class" approaches, practices to Production Manager / Technical Account Management • Maintain 24x7x 365 Service Level Agreement (SLA) • Monitor and report operational metrics to management in a timely basis • Interface with Level 1 and Level 3 Suppo...
Position Summary: We are seeking talented technical support engineers to join our Customer Support team at our offices in Sunnyvale, CA. We are a SAAS company with several blue chip customers including some of the largest banks in the world. Responsibilities include but are not limited to: Assist with troubleshooting software application errors by replicating client issues and provide advanced ...
RESPONSIBILITIES Establish yourself as a credible, reliable, likable, genuine, and trustworthy technical support engineer to your customers. Provide expert-level support services to a wide range of customers with varying degrees of technical knowledge. Resolve complex search issues in and around the Lucene/Solr ecosystem. Reproduce product issues and open bugs to work in collaboration with our...
The Technical Support Engineer will play a key role in evaluating, troubleshooting and quickly resolving technical concerns and questions with the product. The TSE will provide support through various channels via email and phone. The ideal candidate will have in-depth knowledge with one or more of the following Call Center Solutions: Genesis, Cisco, Nuance, TuVox, Avaya, Aspect, Nortel, Interacti...
The Senior Technical Support Engineer is responsible for providing pre and post sales technical to our customers, end users, resellers, and support partners. Responsibilities include: Troubleshooting, diagnosing and resolving technical customer issues associated with company equipment either remotely or on-site at the customer site; use Support CRM System; Replicate issues and test customer co...
Senior Technical Support Engineer Orlando, FL **Multiple Roles Available ServiceNow, The Enterprise IT Cloud Company, is the industry-leading cloud platform provider for building enterprise applications. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprise IT to bring together business strategy, application design and operations in a...
Arbor Networks, Inc. Burlington, MA
Computers Senior Technical Support Engineer (Burlington, MA) Responsible for providing pre and post sales technical to our customers, end users, resellers, and support partners. Responsibilities include: Troubleshooting, diagnosing and resolving technical customer issues associated with company equipment either remotely or on-site at the customer site; use Support CRM System; Replicate issues and ...
Oracle Orlando, FL
Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A...
Description Are you passionate about identifying technical problems and helping customers? We are looking for a Software Support Engineer with an analytic mindset, a service oriented approach and an affinity for code. You should have at least some experience in scripting or coding. Since you will be part of the 3rd Tier (level) of support, you are able to go far beyond the user level to identify ...
Akamai Technologies Inc San Francisco, CA, 94101
Location: San Francisco, CA, US Posted Date: 2014-06-16 00:00:00.0 Category: Technical Support ID: 11728 Overview: About the Job As a Senior Technical Support Engineer you will be an integral member of a team responsible for quickly resolving highly technical, complex issues in the Web Experience product suite. Your role will be critical in maintaining the trust of our customers. You will be w...
Akamai Technologies Inc San Francisco, CA, 94118
Overview: About the Job As a Senior Technical Support Engineer you will be an integral member of a team responsible for quickly resolving highly technical, complex issues in the Web Experience product suite. Your role will be critical in maintaining the trust of our customers. You will be working directly with our customers’ technical operations teams in defining issues, resolving them, or leadi...
Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A...
Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A...

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