Service Desk Analyst Jobs

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207 Service Desk Analyst jobs found on Monster.

Jobs 1 to 20 of 207
One of our top clients in the South Metro area is looking to add a member to their Service Desk Analyst. Ideal candidate would have 1+ years of working on a Service Desk or in a Help Desk environment. Great opportunity to work for one of the largest insurance agencies in the Twin Cities. This is an awesome place to launch your career as the client actively promotes from within. Duties & Responsib...
We are seeking a Service Desk Analyst to join the team that serves as the first point of contact for the Information Technology department. This person will provide technical support for various IT Systems. Strong customer service skills are a priority. Preference will be given to candidates who can demonstrate both customer service and technical skills. As an eligible Ultradent employee, you can...
Grant Thornton LLP is the U.S. member firm of Grant Thornton International, providing global accounting, tax and business advisory services to organizations in more than 100 countries. Grant Thornton LLP serves mid-cap, small-cap and privately held entities, and is a preferred provider of select non-audit services. The firm's success is attributed to the firm’s guiding principles of respect, int...
DIRECT HIRE Service Desk Analyst job North of Raleigh, NC (Wake Forest) A growing Technology Solutions company in Wake Forest, NC is looking to hire full-time Service Desk Analyst. The Service Desk Analyst is responsible for performing L1 Technical troubleshooting and support (helpdesk), primarily via phone and email, for applicable requests in a Service Desk and NOC environment. The successful c...
Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 30,000 people serving clients in more than 100 countries, we have the agility and focus it takes to be a leader. Ability to work West coast hours (11am CT to 8pm CT) Manage incoming customer requests via phone, email, voicemail, chat and web interface and prioritize incidents based on se...
Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world’s leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financ...
Portland area - Contract Opportunity The Service Desk Analyst will be responsible for the effective delivery of first level IT support to internal corporate employees and contractors via web, email, and telephone. This position requires an outgoing person with excellent communications skills who enjoys helping people and working in a team environment. Strong research and problem solving abilities...
Step Up, Stand Out: Advance By joining Ciber, you can turn your innovative ideas into world class solutions for some of the world's most dynamic companies. With global reach and deep technical experience, Ciber is big enough to keep you working with household names, but small enough for you to stand out and advance. Choose a career at Ciber and enjoy an environment where being challenged and rewa...
Job Responsibilities: • Provide quality, timely assistance via telephone, email, and ITSM tools to clients experiencing technical issues or requesting other technical assistance. • Maintains thorough, accurate records of all transactions with clients and other IT staff via ITSM tools. • Identifies critical and business impacting technical issues and escalates to appropriate resources and manage...
In this exciting role, you will join a team of dynamic professionals located around the globe who provide high level end user support to PTC’s 6,000 employees around the world. Hours: Wednesday-Saturday, 10 hour days Location: Blaine, MN office Primary responsibilities will include the following: · Provide instant support to 6,000 worldwide users and 400 VARs remotely on hardware, software, mo...
Kilpatrick Townsend is currently seeking an IT Service Desk Analyst for the 12:30 pm until 9:00 pm. shift. This position provides 24/7 1st level support to the entire firm on all IT related issues. Must possess strong customer service skills, excellent communication and problem solving skills and the ability to work well under pressure. In addition the ideal candidate must be able to learn new ski...
Job Description: Job Summary The Level 1 Help Desk Technician is responsible for resolving incoming telephone requests for technical assistance on standard commercial and proprietary applications. Consistent customer care quality standards and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirement...
Job Description: Job Summary To deliver outstanding customer service by understanding users IT and business needs. To provide centralized advice and support to customers in line with contractual arrangements. Principal Responsibilities: (Essential Function) Achieve Team SLA obligations Achieving satisfactory levels in customer questionnaires Personal Development Comply with the ISC Internal...
Atos IT Solutions and Services, Inc. Cyberjaya, OH
Service Desk Analyst Job Description Take and receive all customer calls in a professional and courteous manner as well as providing advice and support. Follow procedures to ensure all calls are identified as ‘in’ or ‘out’ of contracted scope and logged accordingly in the Atos Origin Service Management Tool. Log all calls, using the designated call handling and ticketing system and entering de...
CompuCom Louisville, KY
Responsibilities: Provide Support Desk call functions that include: phone calls for assistance, email assistance requests, and content for the knowledge base (ie support procedures, tips and tricks, work-around options, how to, etc) used for reference by other Support Technicians and clients.- Provide Workstation inventory processes: Images, distribution, repair, replacement, configuration, upgrad...
Allscripts Melville, NY
Description: Allscripts delivers the insights that healthcare providers require to generate world-class outcomes. The company’s Electronic Health Record, practice management and other clinical, revenue cycle, connectivity and information solutions create a Connected Community of Health™ for physicians, hospitals and post-acute organizations. We are currently recruiting for a Clinical Help Desk A...
Allscripts Melville, NY
Description: Allscripts delivers the insights that healthcare providers require to generate world-class outcomes. The company’s Electronic Health Record, practice management and other clinical, revenue cycle, connectivity and information solutions create a Connected Community of Health™ for physicians, hospitals and post-acute organizations. We are currently recruiting for a Service Desk Analyst...
CareTech Solutions Troy, MI
Service Desk Analyst This a temporary position allowing both CareTech and the individual the ability to effectively measure each other to ensure a working fit. The objective is, after satisfactory performance is reached this position will convert to a Service Desk Analyst I. The Service Desk Analyst provides quality first level support to IT users, employing a high degree of customer service, tec...
Key Energy Services Midland, TX, 79701
We are currently seeking an IT Service Desk Analyst for our corporate location in Midland , TX. This position provides routine desktop/laptop support and basic repair for Key employees. Work includes troubleshooting and maintaining computer equipment and related accessories and peripherals and supporting all software applications. Incumbent provides customer service by identifying and eliminating...
Provide technical support to end users in an array of PC, server, applications and hardware issues. This position works with Nth Tier to resolve incidents and to restore service in a timely and efficient manner. Regularly works with other technical staff to support the overall infrastructure, systems and processes. Strong customer service skills, willingness to learn and grow, and a sense of urgen...

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Market Research Analyst

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$31,200.00 - $95,450.00
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Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
55.3%
Master's
34.1%
Some College Coursework Completed
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(246 Respondents)
Source: Monster.com Careerbenchmarking Tool

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