Service Desk Analyst Jobs

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215 Service Desk Analyst jobs found on Monster.

Jobs 1 to 20 of 215
We are seeking a Service Desk Analyst to join the team that serves as the first point of contact for the Information Technology department. This person will provide technical support for various IT Systems. Strong customer service skills are a priority. Preference will be given to candidates who can demonstrate both customer service and technical skills. As an eligible Ultradent employee, you can...
Service Desk Analyst The Help Desk is the first level of support for internal and partner employees as well as external clients. The Help desk functions as relief and assistance for internal IT groups. Help desk is responsible for the initial response in answering, commenting and replying to open incidents. Help Desk analysts require the ability to identify and organize tickets according to prior...
Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 30,000 people serving clients in more than 100 countries, we have the agility and focus it takes to be a leader. Ability to work West coast hours (11am CT to 8pm CT) Manage incoming customer requests via phone, email, voicemail, chat and web interface and prioritize incidents based on se...
TITLE: Service Desk Analyst I REQUIRED SKILLS: 2+Experience DURATION: Consult to Perm LOCAL CANDIDATES PREFFERED!! RELOCATION UNAVAILABLE!! Job Description: The Service Desk Analyst I is responsible to provide direct professional customer service support and to be able to effectively manage sensitive and complex customer requests. The Service Desk Analyst will work closely with the Level II su...
Service Desk Analyst General Duties · • Provide first level support for internal company employees as well as external customers · • Responsible for problem recognition and resolution, often using specialized help desk computer programs and databases · • Responsible for entering and tracking incidents and requests into a workflow management system · Expedient response to issues and questions ...
Portland area - Contract Opportunity The Service Desk Analyst will be responsible for the effective delivery of first level IT support to internal corporate employees and contractors via web, email, and telephone. This position requires an outgoing person with excellent communications skills who enjoys helping people and working in a team environment. Strong research and problem solving abilities...
Provide Support Desk call functions that include: phone calls for assistance, email assistance requests, and content for the knowledge base (i.e. support procedures, tips and tricks, work-around options, how to, etc.) used for reference by other Support Technicians and clients. Provide Support Desk call functions that include: phone calls for assistance, email assistance requests, and content for...
General Description: This entry level position provides first-level IT support for service requests and incident resolution. This position is in a 24 x 7/365 environment. The IT systems covered includes specific applications, network access or connectivity, and client hardware and software. The analyst will routinely monitor network, systems, executes standard IT service requests, and performs ot...
IMPORTANT PLEASE READ BEFORE RESPONDING TO THIS JOB. This is a world class technology organization that is looking for people that not only have a great technology skill set, but also have the aptitude and attitude to make themselves indispensable within an organization. This company is established in their field and has a startup feel to it even though they are not a startup. This role has the p...
RESPONSIBILITIES: Our client is seeking a Service Desk Analyst for their Beaverton, OR location. This role will assist our employees with computer and network related problems and requests. Troubleshoot problems over the phone including general inquiry support, service delivery support, education enrollment assistance, and telephony support. This position performs complex tasks using department ...
Looking for a high profile contract with a well-known global technology company? Experis, formerly Manpower Professional, is currently sourcing for a 2nd shift Help Desk / Service Desk Analyst in Beaverton, OR. Help Desk / Service Desk Analyst Job Requirements: Assist employees with computer and network related problems and requests. Troubleshoot problems over the phone including general inquiry...
In this exciting role, you will join a team of dynamic professionals located around the globe who provide high level end user support to PTC’s 6,000 employees around the world. Hours: Wednesday-Saturday, 10 hour days Location: Blaine, MN office Primary responsibilities will include the following: · Provide instant support to 6,000 worldwide users and 400 VARs remotely on hardware, software, mo...
Kilpatrick Townsend is currently seeking an IT Service Desk Analyst for the 12:30 pm until 9:00 pm. shift. This position provides 24/7 1st level support to the entire firm on all IT related issues. Must possess strong customer service skills, excellent communication and problem solving skills and the ability to work well under pressure. In addition the ideal candidate must be able to learn new ski...
Christus Health Irving, TX
« back to search results Apply Now Service Desk Analyst I - Monday-Friday 8am-5pm -Corp Itc MAJOR RESPONSIBILITIES: Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both CHRISTUS Health and external customers seeking assistance from the Service Desk through phone calls, emai...
globaltechnology San Francisco, CA
An exciting opportunity has arisen for an experienced 2nd Line Service Desk Engineer to join a fantastic company based in Dorking,Surrey. Job Type - Perm Salary - £26,000 - £30,000 Job Summary: My client is seeking an experienced and enthusiastic person to join our Service Desk’s 2nd line team in Dorking, Surrey. We also offer paid external and internal training opportunities to aid career pro...
Job Description: Job Summary The Bilingual Brazilian Portuguese Level II Help Desk Technician is the subject matter expert for all applications, hardware, and processes specific to each client supported. They are responsible for assisting the Technical Account Supervisors in the daily monitoring of support issues reported by the field. Level II Technicians are accountable for being proficient in...
Job Description: Job Summary The Level 1 Help Desk Technician is responsible for resolving incoming telephone requests for technical assistance on standard commercial and proprietary applications. Consistent customer care quality standards and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirement...
Job Description: Job Summary The Level II Help Desk Technician is the subject matter expert for all applications, hardware, and processes specific to each client supported. They are responsible for assisting the Technical Account Supervisors in the daily monitoring of support issues reported by the field. Level II Technicians are accountable for being proficient in all applications, workflows an...
Hewlett-Packard Company Palo Alto, CA
Service Desk Analyst - 1302670 Description Working independently while using standard protocol when needed to respond to customer issues. Moderate judgment is used to supplement the outlined process. Ssuccessfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems. Respond to service, produc...
Hewlett-Packard Company Palo Alto, CA
Global Cyber Security (GCS) Service Desk Analyst - 1314872 Description The Service Desk will provide a central center of excellence single point of contact for phone calls and emails regarding Global Cyber Security (GCS) issues and queries. The service desk analyst will: · Receiving, logging and managing calls from internal staff via telephone and email · Managing ticket queue items and track...

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