Technical Support Analyst Jobs

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1000+ Technical Support Analyst jobs found on Monster.

Jobs 1 to 20 of 69155
The QC Analyst communicates with customers and provides Technical Support for R-Squared products. The QC Analyst is responsible for daily IT operating environment monitoring and implementation of quality control procedures and plans for software development projects. He or she develops standards, methods, procedures and documentation to determine product quality or release readiness. He or she ens...
Overview Alberici Group, LLC is currently looking for a Technical Support Analyst II for our St. Louis office. This individual will be responsible for installing, modifying and repairing computer hardware/software systems and providing second and third-tier support to system users. Responsibilities Detailed responsibilities include: • Configures and installs computer hardware and software. • ...
Overview External: Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geot...
• Should have experience in at least two of these: (Netcool Onmibus, Splunk, BMC Patrol, BMC BAO, CA BSI (Oblicore), Atlassian Confluence (Wiki)) • Environment: Providing Phone call support For Teams in Singapore, India, Denver and Foster City. • Responsibility: Multiple projects, documentation • Interview Process: Pre Screen, Onsite Interview Category:IT code:new...
This position is located in Phoenix, Arizona. Our Customer is a major retailer with retail stores installed through-out North America. They are upgrading their desktop technology in 1,400 stores nationwide and have asked us to assist them with providing temporary resources fort his short-term project. This is a 40 hour per week, 3 -6 month contract opportunity; shifts will be Monday through Frida...
TECHNICAL SUPPORT ANALYST The Select Group’s client in Raleigh, NC is seeking a highly-motivated Technical Support Analyst. This position will handle and support tickets, troubleshoot daily issues, and provide superior customer service. If you desire to work for a company that values work/life balance, is growing at a rapid pace and offers opportunity to move into more senior-level technical or m...
IDG is currently seeking a Technical Support Analyst with a minimum of 4 years solid Mac/PC Desktop support experience. To succeed, you must have outstanding customer support skills, should have a strong working knowledge of current industry standard terms and practices, and the ability to work patiently with people at all levels of experience and technical knowledge. This position requires you t...
Provide technical assistance to field and internal service teams via phone, remote or onsite assistance. Create documentation in knowledge databases and distribute technical information, write technical bulletins for service teams to assist with technical clarification. Ensure technical issues are escalated in a timely manner and provide a detailed description of the problem and work carried out....
Description Jenzabar is a leader in administrative software products for the higher education market space with headquarters in Boston, MA. We strive for excellence in everything we do. We look for employees who value integrity, respect, innovation and competitiveness. The Jenzabar location for this position would be in Cincinnati, OH. JOB SUMMARY: The Technical Support Analyst is responsible f...
Provide phone and email support as a first point of contact for users about computer incidents and or requests. Communicate courteously and effectively with non IS and IS staff to ensure customer and service level standards are met successfully. Requirements: ? 1-3 years experience on a Help Desk ? Law Firm experience preferred ? Experience with DMS\FileSite and Citrix is a plus ? Working kno...
Great opportunity for IT support professionals to join the Service Desk Team at a Fortune 500 Company located in Colorado Springs. Use your understanding of information systems to assist users with hardware and software related issues. Excellent opportunity for internal advancement and promotion within IT infrastructure. Qualified candidates will have the following: - Associate's Degree in IT (B...
Description: Executive Technical Support Analyst needs to be able to work with the end user to work through Level Three ticket issues and work with Level two technicians for knowledge transfer. Needs to have familiarity with desktop applications, desktop security and networking. It is essential that this person be an excellent communicator and work well on their own. They will be responsible for ...
RESPONSIBILITIES: Kforce has a client seeking a Browser Technical Support Analysst in Columbus, Ohio (OH). REQUIREMENTS: Experience in browser configurations, packaging, and support Ability to answer complex browser/web app/site/ questions or find the correct answer from research & validation Must be able to learn quickly and follow instructions VB skills Wise package studio, Wise script, a...
Job Description Analyze, triage, and troubleshoot network and server incidents. Monitor network/systems environment for multiple customers. Manage cases through multiple ticketing systems. Interface with multiple monitoring tools. Provide Level 1/Level 2 engineering support for multiple clients. Manage multiple applications and devices through work level instructions. Adhere to work level d...
A Contract Technical Support Analyst Job in Los Angeles, CA is immediately available through Parker + Lynch Legal technology. The Technical Support Analyst will also assist with maintaining printer maintenance records and inventory and serve as a vendor contact for all printer problems; provide mobile device support services (e.g. BlackBerrys, iPhones, Droids, and iPads); initiate and maintain rec...
About Allure Global Solutions: Allure Global Solutions, Inc. is an enterprise software development company providing software solutions, and comprehensive services and support for its array of Digital Media and Point of Sale Solutions. The company, located in Atlanta, provides an unprecedented array of products for theatres, restaurants, convenience stores, theme parks, stadiums, arenas, and othe...
Assists customers who are experiencing any procedural or operating difficulty with the use of Information Technology applications, products or services. Manages the recording, prioritization and tracking of customer calls, and resolves Level and Level issues directly. Provides premier technical service to academic department's faculty and staff by investigating and resolving computer hardware and ...
Technical Services Analyst Job Description In this position you will be responsible for providing technical support via phone and remote sessions to customers in the process of upgrading their current Suite of Software applications. Additionally, you will: Provide a high level of customer service to each customer he/she works with at all times. Experience working in an inbound and outbound cal...
Allen Company is growing and expanding our IT department and are now looking for a new position of Technical Support Analyst to join our team in Broomfield, CO. Allen is a leading supplier of outdoor products, specializing in the hunting and shooting sports industries. This is an exciting opportunity for an individual looking to own, improve and maintain the company’sIT operations and service deli...
The global law firm of K&L Gates is seeking a Technical Support Analyst for its Pittsburgh office. The Technical Support Analyst is responsible for providing support and performs troubleshooting activities, including responding to end-user questions and problems via phone, e-mail, and occasional desk-side support for a 7x24x365 global help desk. Essential Duties and Responsibilities The daily ma...

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