Technical Support Manager Jobs
Our client is seeking a Technical Account Manager for their M2M products. This position wil require customer interaction and support for their product-specific applications. You will be working in a fast paced environment requiring broad experience, adaptability, quick learning and excellent problem solving skills. They are looking for someone who is interested in learning new M2M solutions across...
SUMMARY: The Manager for Technical Service and Support is responsible for managing the activities related to technical support for all product lines Medica currently offers as well as working with R&D RESPONSIBILITIES: Manage group of 4-5 individuals within the Technical Support Department Present monthly data regarding Technical Support statistics (Call volume, call type, resolution turnaround ti...
Description: A new opening has come available with a growing company based out of Houston looking for an experienced manager.Â This role will be supervising a team of mechanics that are working out of an office environment who are fielding calls from drivers, mechanics and customers providing technical support, authorizing work orders and scheduling repairs.Â The ideal candidate for this role will...
Company Confidential Florence, 35630
Quality/Technical Support Manager needed for a Florence, AL manufacturing facility. Responsibilities include establishing, maintaining and improving programs and procedures to ensure that the quality of finished goods meet established performance levels and goals. Qualifications - Degree in Engineering, Chemistry, or a related technical field. Master's preferred. Quality management experience a mu...
Company Confidential Austin, TX, 78758
Fabworx Solutions is a fast-growing Austin-based engineering firm and manufacturer specializing in semiconductor robotics. Fabworx has direct offices in Singapore and Taiwan as well as distribution partners worldwide, and our customer list includes more than 60% of the major semiconductor manufacturers worldwide. We are a team of individuals passionate about emerging technology in the semiconducto...
Remote work is not available. All work is conducted at IBM's Dubuque, Iowa Domestic Delivery Center. Relocation to Dubuque, Iowa is required and reimbursement is not provided. This is an alternative work schedule position. Off shift and after hours/weekend work will be required. IBM's Domestic Delivery Center in Dubuque, Iowa is seeking a talented Technical Services Manager to lead a team of I/T S...
Position Overview: This is a hands-on management position consisting of direct involvement of the day-to-day support of lifeIMAGE customers requiring the ability to multi-task and prioritize. The Technical Support Engineer, Manager is responsible for managing support engineers in their day to day responsibilities of troubleshooting and managing small to complex customer issues, working with IT/inf...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Technical Support Manager Bethesda, MD; SIlver Spring, MD Full-Time $75,000 - $90,000 Posted 12/11/2013 Joyce Courter is recruiting for this position. Email your resume to Joyce Apply Job Details Established over 30 years ago, we have been providing the most technically advanced security and building access control...
Position Technical Support Manager- Chicago, IL Summary The Technical Support Manager role is to directly supervise the entire Help Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coor...
Greater Tampa client is seeking a Technical Support Manager. Software application support. 10+ yrs experience Report generation skills Very hands on Technical (SQL, Windows 2008, .Net (big plus)) Great if they have Cloud(SaaS) support experience Will be responsible for managing a team of 8-10 employees and provide Level 1&2 support to Tier 1 customers Life science experience a plus (FDA Regulated...
Company Confidential Doral, FL, 33126
About Us Planet Security USA, INC is a provider of video security solutions and all that’s CCTV related, based in Miami and serving clients around the world (US-Latin America), Planet Security is a wholesaler of security cameras, digital recorders, mini domes, monitors, night vision cameras and a complete line of high quality products for the CCTV industry. The Position - Technical Support Manager...
Title: Technical Client Support (Account Manager) Location: Sunnyvale, CA Essential Responsibilities and Duties: Manage or assist with managing clients by providing Level II support via phone, email and case management tools. This includes establishing a close relationship with the clients, keeping abreast of all cases submitted, attending client meetings and generating reports and metrics for cli...
The PayPal Merchant Technical Support Manager manages a team that provides technical support for PayPal's Merchants, Developers, and Internal Merchant Operations teams. The Manager leads by empowering and guiding the team. Strong leadership, communicaton and adaptability are key components to this position as it will require building strong trusting relationships across the organization to ensure...
About the Job We are seeking full-time customer and technical support manager to manage our technical support department. This position will focus on enhancing the department’s processes and improving our customer’s support experience iZotope's products range from simple and elegant iPhone apps to award winning pro-audio software to complex industry-leading professional audio hardware. iZotope pro...
Tech Force Title: Support Services - Technical Account Manager (TAM) Position Type: Full Time Exempt position and Full Time non-exempt position Location: Georgia - Atlanta North - Duluth Manages the life cycle of assigned projects and support calls from implementation through closureand evaluation of all deliverables.Including, providing Help Desk support to Customers: receives and logs calls; pro...
Customer Support Manager TowerCare Technologies develops, markets, and supports a suite of software products solely for the nonprofit industry. DonorPro is a constituent relationship management system with a relational database for fundraising and non-profit management. It is available to nonprofits all over the world as a web-based and/or hosted application. We also provide a full range of web se...
The Manager Technical Operations & Support will provide leadership and oversight to the firms technical architecture, systems and operations including management of the organization’s help desk team. Bachelors Degree in information technology or a related field. Responsible for the data center operations, including the day-to-day management of associated technology vendors and the organization’s I...
Job description Our Operations team is searching for a Tier 2 Support Manager to provide technical customer support for the wholesale and enterprise product offerings. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP and SIP Trunking . Excellent customer services skills along with strong communication skills are a must for this positon. Provid...
Think you’re up to the challenge of VCE? Globally we’re experiencing growth that has exceeded all expectations. Not surprising when you consider that we’re the people driving the future of Cloud Computing. It’s an industry with over $400 billion at stake and no one is in a better position for success than VCE. It’s time to take your career to the next level and join a collaboration of bold thinker...
Broadband Dynamics is facilities based telecommunications and software company based in Scottsdale, AZ. We are seeking a candidate for an Escalation Manager with the ability to work nights and or weekends as requiring a diverse talent set as follows: *Experience with both VoIP and TDM voice technologies and troubleshooting. * Experience working with technical contacts and escalation points within...
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Should i take a job as a claims specialist for a roofing company?
The manager at a bbb accredited roofing company really wants me to work there, as I have excellent exlerience in sales. Anybody know what its like?
I currently work in 1st line technical support, I would like a better job in IT?
I really need advice, I work in 1st line technical support, I would like to better myself and getting a higher paid job, there are so many qualifications and I they cost thousands of pounds, I want to...
Is it possible to get a good job in this market with 0 experience?
I'm hoping to enter the job market very soon after a long stint as a homemaker. I have some customer service and technical editor experience under my belt from a trillion years ago, but that's about i...
Are Tech Support Analysts suppossed to do Research and development?
I am a technical support analyst in New Jersey, my manager wants me to try a few possible solutions to a manufacturing problem that the equipment has been said to have. Is that my job, or wouldnt that...
Do HR managers normally ignore job candidates they are not interested in?
I recently interviewed for a technical support position and sent an email inquiring about any updates the day after he said he would get back with me. I was told there were scheduling conflicts and th...
IT Career Tools
Technical Support Specialist
$26,400.00 - $63,860.00
Typical Salary for Technical Support Specialist
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Technical Support Specialist
Maximizes computer system capabilities by studying technical applications; making recommendations.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Places software into production by loading software into computer; entering necessary commands.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
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