Technical Support Manager Jobs
Datacert is a global technology innovator and the premier provider of enterprise legal management software and services that empower corporate legal, compliance, and risk departments and claims organizations to operate more efficiently, support changing business needs and global workforces, and collaborate with external service providers. Datacert's offerings include its patent-pending technology...
Technical Support Manager Portland, OR We have revolutionized the app performance monitoring market with our enterprise-strength SaaS products . Our customer base continues to grow at a rapid rate and we are building out a robust customer service organization to ensure service excellence. We are looking for an experienced Technical Support Manager – someone who will help us scale during this perio...
Description Ideal candidate is a self motivated problem solver and technical leader. Comfortable working closely with non-technical individuals to provide training and guidance as required. This may be related to new products or processes either 1st or 3rd party of a technical hardware nature. Issues may range from concept fundamentals to complex product support or project management. Position req...
Products Supported SDL TMS, SDL WorldServer, SDL BeGlobal (and oversight of Translation Productivity products for US) Introduction SDL is seeking an experienced Manager of Technical Support who will be responsible for services that result in high levels of customer satisfaction, the successful candidate will thrive in a challenging environment where they will lead and motivate a team of technical...
Current Need McKesson Macro Helix is seeking a leader with experience managing a technical support team for our rapidly growing team in Fort Worth, TX. Position Description The Senior Manager of Technical Support is responsible for the overall performance of a high volume customer support team. He/Sh will lead and direct the customer support team to enhance the overall consumer experience while ac...
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. In the United States and Canada, Sain...
Company Confidential Aurora, CO, 80011
Technical Support Manager Position Overview The Technical Support Manager is a key member of the services organization management team will report to the VP of Operations. He/She will be responsible for motivating a team of Technical Support Consultants and for facilitating resolution on escalated calls. Responsibilities · Motivate a team of Technical Support Consultants through performance coachi...
Mission Manage and grow the “Peer to Peer” forum activity, within the PTC Community to increase the quality, quantity and timeliness of answers in the community with collaboration with the PTC Community Manager and the Technical Support management team. The role involves: · Contributing to the evolution of the Technical Support PTC Community program · Developing “Support Champions” within the PTC...
Job Description: This Technical Support Call Center Manager Position Features: ? Great Benefits Package ? Start-up Environment ? Growing Company ? Great Pay to $85K Immediate need for Technical Support Call Center Manager seeking great benefits package, start-up environment and growing company. Must have business to consumer experience as you will be speaking directly to vendors. Bachelor's degree...
Manager, Technical Marketing and Customer Support, promotes fiber optical products to telecommunication, enterprise networking, CATV, and MSO equipment companies. Supports sales account manger to formulate account strategy and share responsibility of account relationship. Provides input on Company’s product development roadmap based on customer demands and market trend. Essential Job Functions: Ma...
We are a specialized recruiting firm seeking a Technical Support Manager for our Santa Barbara technology client. This company is a successful start-up that has rapidly become a leader in providing B2B software solutions for Fortune 1000 brands. With excellent funding and industry-wide recognition, they’ve hit an exciting growth phase. The Tech Support Manager will be responsible for leading a tea...
To apply, please send your resume to Laura Chiang at *****. Manager – Support Delivery Palo Alto Networks is looking for an experienced enterprise support delivery manager. The role is responsible to enable customer success with our award winning network security products. In this high growth business, scaling, optimization, dynamic spirit and sustained performance are the e...
Technical Support Manager Position Summary: The Technical Support Manager will be the lead onsite technology resource at a 24/7 high paced contact center. This role will be responsible for managing the onsite Local Support Technicians and assure that internal clients receive a high level of support on a daily basis. This person will serve as an escalation point for critical issues from our user co...
Do you enjoy helping people and have a love for technology? Qualtrax, Inc. (subsidiary of CCS-Inc.) is looking for a full-time Technical Support Manager for our compliance management software product. As a manager of the support team, you help customers daily with everything from training requests to more challenging technical troubleshooting. You serve as a technical consultant to the customer, l...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Technical Support Manager Christiansburg, VA; Blacksburg, VA Full-Time $45,000 - $55,000 Posted 3/13/2014 James Tindall is recruiting for this position. Email your resume to James Apply Job Details We are looking for a great Technical Support Manager to help customers with our compliance management software. You wi...
Open Manager of Technical Support in Galleria-Houston-PERM Description POSITION SUMMARY The Manager of Technical Support Operations is responsible for providing management to Level III technical support (support integration developers), developing and implementing processes to support all lifecycles of customer implementation from a technical perspective, and providing a centralized support triage...
Technical Support Call Center Manager in Cary, NC Modis is seeking to fill a Technical Support Call Center Manager position in Cary, NC. The Technical Support Call Center Manager provides supervision, planning, mentoring and leadership to the Support Group teams in the course of developing knowledge, repeatable training, systems and tools and shaping and tracking quality metrics surrounding both C...
KMW is one of the company that develops and manufactures various LED lights and is setting up production lines for LED light now in KMW USA. Please, send your resume to me by e-mail (*****) if one of job descriptions below is suitable to you and you are interested. Company Information · Company: KMW communications · Location: Fullerton in California · Website: www.kmw.co.kr 1. QC ma...
Remote work is not available. All work is conducted at IBM's Dubuque, Iowa Domestic Delivery Center. Relocation to Dubuque, Iowa is required and reimbursement is not provided. IBM's Domestic Delivery Center in Dubuque, Iowa is seeking System Center Configuration Manager (SCCM) Technical Support Specialists that will be responsible for applying expert analysis to provide support for problem and cha...
WARRANTY & SERVICE SUPPORT MANAGER Job description This position requires a strong industrial equipment service background and is responsible for assisting the Dealer Network and National Accounts with technical assistance and training of periodic maintenance, repair, replacement and troubleshooting on the full line of Heli material handling equipment. The candidate must be proficient in the execu...
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IT Career Tools
Technical Support Specialist
$26,400.00 - $63,860.00
Typical Salary for Technical Support Specialist
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Technical Support Specialist
Maximizes computer system capabilities by studying technical applications; making recommendations.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Evaluates system potential by testing compatibility of new programs with existing programs.
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