Service Manager Jobs in Massachusetts
Seeking 5+ years in field service with at least 2 years supervising others to lead field service operation involved in installation, preventative maintenance, troubleshooting, and repair of industrial compressors and pumps. Shall: *** Supervise and schedule regional field service group activities. *** Hire and train field technicians and establish their performance goals. *** Provide "Expert" ...
Job ID EPM-00009440 Emerson Company Fisher Country United States State/Province Massachusetts City Shrewsbury Publish Start Date Oct 30 2014 Job Level Experienced (Non-Manager) Job Description The CSA manages all work through an IVS location, they have their hands in all aspects of the process. They are the liaison between the LBP/customer and the IVS site for all KOB’s, they own the jobs....
Project Manager Professional Services Position Description As a member of the ClickSoftware Professional Services Group, the Project Manager will be responsible for the successful implementation of the ClickSoftware Suite of products. This position requires good interpersonal and account management skills. The ideal candidate is extremely organized and comfortable in a multi-tasking environment...
A leading hospital in New England is looking for a Nurse leader with a strong personal presence for Nurse Manager, Surgical Services/OR. The hospital is recognized as one of the nation’s top places to work and is known for its outstanding medical expertise, state-of-the-art facilities and select specialty programs. This organization likes to promote from within and believes in a strong connection ...
Turbon America is currently seeking a Service Desk Manager for our Springfield, MA Office. This management role is accountable for the operational execution of all Service Desk processes associated with the Managed Print Services Desk, the analysis of trends from multiple data sources to drive future service level improvements and identify and implement shift left opportunities. This management p...
Serve as Procurement support for the Global Legal team with responsibility for supplier management, stakeholder support and category strategy development. Identify, select and steward preferred suppliers for such areas as law firms, consultancies, specialist attorneys and compliance service providers. Interface with business owner leaders and associated stakeholders to support their strategic ob...
Vinfen is a leading nonprofit human services organization that "transforms lives" by building the capacity of individuals, families, organizations and communities to learn, thrive and achieve their goals. Vinfen supports thousands of adolescents and adults with psychiatric, developmental, and behavioral disabilities at more than 300 sites with 2,000 employees in eastern Massachusetts and Connectic...
Synergy Investments, a leading Boston commercial real estate firm seeks an experienced professional with a strong background in building maintenance or facilities operations. This individual will be a key member of our team providing leadership, direction and oversight to our HVAC and building maintenance staff of 18+. This person is responsible for insuring our engineers provide best in class mai...
Viisage Technology, Inc. Billerica, MA, 01821
The Associate Federal Customer Service Manager position is responsible for coordinating the deployment and service operations in support of service contracts. This individual interfaces directly with our field service technicians and customers and should demonstrate strong written and verbal communication skills. This position demands a results detail oriented individual whose primary focus is on ...
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FO...
Director of Nursing Services – RN – Nursing Services Director of Nursing Services Registered Nurse, RN Boston, MA Here is an amazing opportunity for a highly motivated and experienced nurse to take on the role as Director of Nursing Services with an exceptional hospital located in the Boston area. FOR IMMEDIATE HIRE! Director of Nursing Services -Qualified candidates should have a collabora...
Description Retail & Patient Services Manager Summary: Responsible to supervise the operation of Patient Food Services under the supervision of the Director. Performs a variety of duties including the planning and supervision of patient food assembly and service, scheduling, hiring, training, evaluating and discipline of patient food service personnel. Ensures patient satisfaction and good publi...
Join our dynamic group of on-site managers whom, along with their teams, provide outstanding customer service to a variety of Fortune 500 clients globally. Our Office Document Services teams handle document production, records management, hospitality services, and mail distribution, for a large group of corporate, legal, and financial service clients. This role combines a traditional management po...
Accelerate your career as you help reinvent the value and impact of information for business everywhere. At EMC, we are leading customers on their journey to cloud computing by enabling them to store, manage, protect and analyze their information assets in a more agile, trusted and cost-effective way. If you are passionate about technology and want to be part of the information management revoluti...
Reporting to the Director of Network and Support Services, this hands-on manager will lead a team of IT support professionals who are remotely located throughout the organization. The Manager of Support Services will ensure IT services are delivered in a satisfactory manner, and IT SLAs are met. He/she will also support, or lead, organization-wide information technology projects, such as advancing...
Job Number: 250720 Service Account Manager Our client is looking for a Service Account Manager (SAM) who will report to the Director of Service Account Management and is the MassIT business/account manager. The SAM is the primary business liaison to MassIT customers and is responsible for managing the overall business relationships with assigned customer agencies. The SAM provides proactive cust...
The Premium Service Account Manager manages day-to-day service delivery on Enterprise level accounts. As an outward-facing named resource, they have direct customer contact for an assigned portfolio of large or complex accounts. They build strong ongoing employer/recruiter relationships by consistently resolving customer needs in a timely fashion utilizing defined company policies and procedures. ...
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our rema...
Primary Responsibilities: Manages, supervises and coaches all assigned staff, ensuring a motivated, productive and customer-centric approach Manages project workflow process to ensure all creative deliverables are completed efficiently and on-time with accuracy Evaluates work and monitors quality control standards to ensure that all work meets the highest standards of accuracy, the appropriate ...
Corporate name associated with excellence is seeking a Manager of Creative Services. This role will be supporting one of their most established brands during a time of change with evolving value benefits to both historical clients as well as broadening the B2C target market. In this role, the selected professional will be collaborating with brand management, other corporate creative service assoc...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Maintenance Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
Popular Service Manager Articles
Sample Resume for a Customer Service Manager
Does your resume serve you as well as you serve your customers? Let this sample resume for a customer service manager guide you.
Administrative & Support Career Advice
Browse our library of admin career advice for tips on finding a job, writing your resume, getting ahead, dealing with workplace issues and more.
Law Enforcement and Protective Services Jobs
Billions of stimulus dollars will help keep police on the streets and shore up the country's security. Learn about jobs in law enforcement and protective services.
Sample Resume for a Restaurant Manager
Make sure your restaurant and hospitality resume serves up a full menu of your skills and accomplishments in food service. This sample shows you how.
Sample Resume for a Retail Manager
Does your resume do a good job selling your skills for retail manager jobs to potential employers? Compare it to this sample resume to find out.