Service Manager Jobs in Massachusetts
NorthStar Insurance is currently seeking both a Personal Lines Account Manager and Commercial Lines Account Manager to join our team. We are looking for results-oriented, hardworking and ambitious candidates who have the ability to work in a team-oriented environment. NorthStar offers competitive salaries and an excellent benefits package including medical, dental, life and disability, and 401K. C...
Acronis is leading the new generation of data availability, accessibility and protection solutions to simplify today’s complex IT environments with proven technology for data migration and disaster recovery for physical, virtual and cloud environments, and secure enterprise file-sharing and synchronization regardless of type or platform. Acronis enables organizations of all sizes to manage the alw...
Now Hiring! Account Manager Position Full Time - Paid training Call Natalie Today to set up your interview with our hiring manager! 781 849 7100 www.lviboston.com LVI, Boston was established with the belief that what you have accomplished is not nearly as important as what you can and will accomplish. When we assess a new candidate, we are more interested in one’s potential rather than one’s past...
Company Overview: The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer n...
ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, parks and destinations and businesses around the world. The company is recognized as one of the "World's Most Ethical Companies" by the Ethisphere Institute, one of the "World'...
The Customer Service Manager is responsible for managing the front line register and service desk areas of the Club in order to achieve a high level of member satisfaction and operational control, compliance with all Company front-end and membership standards and enforcement of policies and procedures. Additional responsibilities include but not limited to: Training and scheduling all front-end Te...
The Johnson Dealership, Inc Assistant Service / Manager Dispatcher. Job Summary: We need an assistant service manager/Dispatcher. Automotive service experience is a necessity. If you are working as a service advisor, technician or parts counter person you are encouraged to apply. Perform service dispatching and booking functions in high-volume automotive service facility. Work closely with Service...
Kirkwood Direct, an industry leading full service direct marketing company, has an immediate opening for a highly motivated and results driven Account Manager/Customer Service Representative. The ideal candidate will possess in-depth customer service and production experience within the direct mail and/or printing industry. Responsibilities include: - Manage the day to day work flow activities of...
AUTOMOTIVE SERVICE MANAGER We are national automotive aftermarket retailer seeking talented a Service Manager for a mission critical position handling sales, operations and customer service. Qualified candidates must have exceptional phone skills, possess strong customer handling abilities, and be a self-motivated individual who can create and thrive in a fast paced environment. Position Responsib...
Recognized by the Boston Globe as one of the 2013 Top 100 Places To Work, Bay Cove Human Services is a private, not-for-profit corporation that provides a wide variety of services to individuals and their families who face the life-long challenges of developmental disabilities, aging, mental illness and drug and alcohol addiction. We have a wide variety of programs available to our clients includi...
AUTO SERVICE MANAGER Somerset Chrysler Jeep Dodge Ram in Somerset, MA is looking for a thoroughly experienced, proven leader who can expand and grow our service department. If you are dissatisfied with your present earnings or working conditions, and possess all the skills needed to "make it happen", then we want to speak with you immediately. e-mail your confidential resume michael@somersetauto g...
GENERAL SUMMARY: The Service and Training Manager supports the Store Manager or ASM by executing business strategies and upholding the customer service vision. The Service and Training Manager ensures the proper execution of tasks performed on the sales floor, in the fitting rooms and at checkout. They assign tasks, communicate sales updates, track goals, and give feedback to the associates. The S...
Technical Service Manager-Medical Device Avedro is a privately held medical device and pharmaceutical company advancing the science and technology of corneal cross-linking. The Company’s advanced cross-linking technology makes an entirely new cross-linking procedure possible; Lasik Xtra®, intra-operative accelerated cross-linking following the creation of the flap during Lasik. Today more than 75,...
This position is in a High Volume, Full Service Restaurant with a major U.S. brand. Excellent salary, bonus structure, benefits, and advancement opportunities! You MUST be a current or recent full service manager of a high volume establishment, or general manager of a high volume QSR concept. We are only searching for a top quality manager and can have the ideal candidate interviewed very quickly...
Service Delivery Manager - Incident/Crisis Management To ensure the effective management and delivery of Critical Incident Management services underpinned by our IS ecosystem partners. The Incident Manager will ensure that Incident Management services provided by our SMI partner and underpinned by the rest of the partners delivers to an industry standard. Several critical services that underpin bu...
Growing Custom Inground gunite swimming pool builder is looking for an organized, enthusiastic, detail oriented Customer Service Manager. Person should be knowledgeable in the swimming pool industry. Must have great phone and computer skill. This is a full time year round position with benefits. Email resume to ***** or fax resume to 978-663-8288....
Company Confidential Hyannis, MA, 02601
MARINE MECHANIC / SERVICE MANGER Marine dealership in Hyannis seeking an experienced Marine Mechanic/ Service Manager to run secondary location. Candidate must be well versed with Mercury Mercruiser, Yamaha Outboards and personal watercraft. $2000 signing bonus for right applicant. Please call 508-771-9988 or email us at *****...
Company Confidential Lowell, MA, 01854
Ideal Tape Company, 1400 Middlesex Street, Lowell, MA has an immediate opening for a Customer Service Manager. Duties and Responsibilities: Manages all areas of the Customer Service department to insure the highest level of service as measured by customer surveys. Directly manages multiple customer service representatives. Responsible for handling all correspondence with customers and the field sa...
Title: Customer Service and Aftermarket Manager Business Unit: Microfluidics Location: Microfludics-Westwood Description: Manager, Customer Service & Aftermarket Microfluidics International Corporation , Newton, MA Microfluidics International Corporation designs, manufactures and distributes patented and proprietary high performance Microfluidizer ® materials processing and formulation equipment t...
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WHAT ARE THE JOB FUNCTIONS OF A SERVICE MANAGER?
What does a service manager do
Maintenance Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
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