Service Manager Jobs in Massachusetts
CONSTRUCTION SERVICE MANAGER / Construction Supervisor / Foreman : Education Requirements: College Degree General contracting firm in New England/NY area with annual sales of between 12 - 15 Million dollars is looking for a detail oriented, self starter who has the ability to effectively communicate both in writing and orally with vendors and company staff. Clients are Fortune 100 Companies that d...
Service Marketing Manager–North Reading, MA–Req#8523BR Teradyne (NYSE:TER) is a leading supplier of Automatic Test Equipment used to test complex electronics in the consumer electronics, automotive, computing, telecommunications, and aerospace and defense industries. Teradyne tests devices that make many of today's electronics products possible. In 2012, Teradyne had sales of $1.6 billion and curr...
Service Business Development Manager–North Reading, MA – Req#8522BR (note: location is flexible) Teradyne (NYSE:TER) is a leading supplier of Automatic Test Equipment used to test complex electronics in the consumer electronics, automotive, computing, telecommunications, and aerospace and defense industries. Teradyne tests devices that make many of today's electronics products possible. In 2012, T...
Comark’s Retail / Self Service segment is experiencing high growth, driven by demands for the latest computer, display, and control technologies for interactive kiosks, digital signage, wayfinding kiosks, ticketing and outdoor transit applications. We are searching for a Business Development Manager for Retail and Self Service Applications to capitalize and expand on this growth. Reporting to the...
Blue Cross Blue Shield of Massachusetts Boston, 02215
Today's healthcare industry - dynamic and changing at a fast pace. Recruiting talented people can mean the difference between success or failure. At Blue Cross and Blue Shield of Massachusetts, our record of achievement represents a history of hiring the best people we can find, and then challenging them to excel. It's the kind of environment that enables us to give our best to the consumers we se...
The Customer Service Manager will develop and direct the service functions of the organization which include the Customer Service and Field Service teams. Customer service policies, budgeting, objectives, and initiatives are primary responsibilities. Duties: • Manage the Customer Service and Field Service teams locally and remotely • Develop and establish procedures and policies governing customer...
Business Copy Associates, Inc. ( www.businesscopy.com ), the most established Konica Minolta office product distributor in the greater Boston Area, is looking for an experienced Copier Service Manager to be a primary contributor to our company’s growth. Business Copy Associates, Inc. is a privately owned, fifty year-old company that offers its employees a friendly work environment, excellent compe...
Director of Customer Service: Our client is searching for a customer service leader to focus on building a customer focused environment and staff. The Director of Customer Service will provide leadership in developing and cultivating a service oriented culture in the company's Seacoast Location. Job Functions Include: Participates in Talent Selection Process for identifying and selecting top custo...
Company Confidential Plymouth, MA, 02360
Town Of Plymouth WATER QUALITY AND SERVICE MANAGER DPW WATER DIVISION" The Town of Plymouth seeks qualified applicants for the position of WATER QUALITY AND SERVICE MANAGER for the Department of Public Works, Water Division. Responsible for the oversight of Water Department employees in the installation, repair and maintenance of water treatment, water distribution, and construction projects to al...
Automotive GM Service Manager Muzi Chevrolet is looking for an experienced GM Service Manager with a proven track record to run a turn-key service operation. We offer an excellent pay plan commensurate with experience and an attractive benefits package including 401(k), health, dental, disability and paid time off. We offer a competitive benefits package including health, dental, life, and disabil...
Company Confidential Braintree, MA, 02184
HVAC - Mechanical Service Manager Braintree, MA. Salary negotiable. Full benefits. Ideal candidate should have 5+ yrs previous HVAC/commercial service exp., start-up and installation of HVAC/R equip. Email resume to firstname.lastname@example.org or fax to 781-535-5251. No phone calls please....
INSIDE PROJECT MANAGER/ADMINISTRATOR - Restoration Services, Newton, MA ARS Restoration Specialists provides expert emergency cleanup and restoration. We respond to your emergency loss quickly to help minimize the damage caused by your emergency situation. Our goal is to provide clients with quality restoration services to restore their property to pre-loss condition. We focus on repairing before...
Advanced Safety Systems, Inc., a Peabody, MA based company, is seeking a quality individual to manage our growing service and inspection department. The Service Manager will work directly with our Operations VP as well as our Service Coordinator on a daily basis to ensure the department maintains the highest quality standards of professionalism in serving our customers and identifying their needs....
Strom Engineering is seeking an experienced Customer Service Account Manager. Job duties include: Planning, directing and coordinating projects including new product development; Overseeing projects from start to finish; Providing superior service to customers. Job Requirements: Bachelor’s degree or 3+ years relevant experience; Experience managing a minimum of $5 million in sales; Knowledge of pa...
Customer Service Manager Boston Interiors is a successful family-owned home furnishings retailer with seven stores in Eastern Massachusetts. We are seeking a highly motivated, career oriented, experienced Customer Service Managerwith strong communication andsupervisory skills. We offer a competitive salary and excellent benefits. Position Responsibilities: · Manage, train, develop, evaluate, and c...
Position: Customer Service Manager The Customer Service Manager will develop and direct the service functions of the organization which include the Customer Service and Field Service teams. Customer service policies, budgeting, objectives, and initiatives are primary responsibilities. Responsibilities: Manage the Customer Service and Field Service teams locally and remotely Develop and establish p...
Massachusetts Veterinary Referral Hospital is seeking to add a third Hospital Service Manager (HSM) to help lead and grow our well-established specialty departments. Mass Vet is located in Woburn, MA and is part of the IVG Hospitals, Inc. network of hospitals and provides 24-hour emergency and specialty veterinary services. Our mission at IVG is to advance the standards of veterinary care by provi...
This role is the primary contact between the DPE and delivery support organization. They are an integral part of the account planning and delivery support strategy. They support the DPE and/or PE as the service delivery advocate. They proactively monitor the problem and change process and manages problem and change issues and alerts as needed. They work with the customer (project office) to unders...
Exciting opportunity to join fast pace customer oriented growing dealership. Automax Preowned on Rt9 Framingham has tripled it's service business in the last two years and now has an immediate opening for an experienced automotive service advisor. We require the successful candidate to have a minimum of a one year franchise experience, and a valid drivers license. Apply today to jobs@automaxpreown...
Unidine is a great company with exceptional benefits and a remarkable corporate culture. Every member of the Unidine team is driven to deliver the highest level of customer and client service and shares a belief that our approach to fresh food is fundamentally linked to health and wellness, human interaction and social responsibility. From this common foundation, we deliver the best food and dinin...
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Maintenance Career Tools
Customer Service Manager
$22,880.00 - $84,800.00
Typical Salary for Customer Service Manager in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Manager
Maintains customer satisfaction by providing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
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