35%) Performs daily and weekly analysis of reporting for active client offers by: researching inconsistencies or client questions related to reporting examining issues with promotion setups processing optimization requests from clients preparing supplemental reporting, as requested (20%) Serves as Client Support Representative to assigned accounts on Digital campaigns by: taking the lead on communications with the client related to Digital programs providing additional support to assigned accounts as requested (10%) With the guidance of department manager, account managers, operations and/or Sales associates, assist with department/ company-wide initiatives relating to Digital Promotions by: assisting in the development, implementation, and maintenance of quality assurance procedures Minimum Requirements: High School Diploma required. Intermediate knowledge of Google Suite, Microsoft Office Excel, Word, and PowerPoint Working knowledge of Salesforce.com a plus Two or more years of client facing experience or equivalent experience and training that provide the required knowledge, skills, and abilities needed to complete the job responsibilities Ability to meet deadlines and manage multiple day-to-day tasks and ongoing projects by effectively prioritizing Demonstrated ability to communicate effectively, professionally, and with tact and discretion The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.