Call Center Jobs in Arlington, Texas

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163 Arlington, TX Call Center jobs found on Monster.

Jobs 1 to 20 of 163
Call Center Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating account i...
CONSUMER & COMMUNITY BANKING Arlington, TX
Job Description We will be holding a MILITARY HIRING EVENT at our South Arlington call center in mid October. Please apply to this requisition should you be interested in being considered. Working at Chase means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what’s right and creating solutions that make lives better. Build ...
AmTrust Financial Services, Inc. Bedford, TX, 76021
About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrus...
AmTrust Financial Services, Inc. Bedford, TX, 76021
About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrus...
The customer service representative will be responsible for responding to inbound calls from customers relating to their insurance coverage. This position will also update the InsurTrak tracking system with information from insurance carriers and enter in insurance documents in to InsurTrak tracking system. In addition, this position will perform outbound phone calls to insurance companies to obta...
Licensed Behavioral Clinician – Call Center The company based in Irving, TX, is a national provider of comprehensive Employee Assistance, Wellness and Condition Care Management programs. Our forward-thinking and leading-edge approach delivers best-in-class EAP, Behavioral Health and Wellness services to over 2 million people. With our Center of Excellence, the company drives industry standards in...
AAA of Southern California Irving, TX, 75061
This position is responsible for staff, operations, financial, cost and project management of the working group, as well as the development of office business plans and strategies designed to meet the needs of members, insured's and the call center. This position ensures courteous, efficient service is provided to members consistent with the objectives, goals and policies of the Automobile Club at...
Verizon Wireless Irving, TX, 75061
Responsibilities The candidate will be responsible for leading a team of 10+ Verizon associates in the Dispatch Resource Center. Provide leadership, support, and coordination to field Installation & Maintenance teams and internal call centers to meet customer commitments through efficient and effective technician deployments and managing new work as it comes throughout the day. Provide excellen...
Verizon Wireless Irving, TX, 75061
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities This position is for a Supervisor in the Fiber Solutions Center (FSC) located in Irving, TX. The center handles technical support for voice, data, and v...
Northrop Grumman Irving, TX, 75061
The manager of CSG Incident Management and IT Service Center reports to the Director Customer Service Group and provides leadership to a team of 20-25 service center staff handling Tier 1calls (ITSC) and complex incidents / inquiries or escalations unable to be resolved by Tier 1 (Incident Management). The position is responsible for managing the effectiveness of SLA performance, processes, incid...
AAA of Southern California Irving, TX, 75061
Supervise 12-15 employees in a call center environment of a 24-hour a day receiving and dispatching operation. Ensure effective service to members, independent contract stations and public agencies. Implement and manage achievement of strategic business plan. Apply principles and best practices to achieve total member satisfaction and telephone statistical and corporate leadership goals. Sustain a...
Verizon Wireless Irving, TX
Responsibilities The candidate will be responsible for leading a team of 10+ Verizon associates in the Dispatch Resource Center. Provide leadership, support, and coordination to field Installation & Maintenance teams and internal call centers to meet customer commitments through efficient and effective technician deployments and managing new work as it comes throughout the day. Provide excellen...
The Quality Manager will be responsible for developing the quality assurance policies and proceedures to manage the service delivery of internal and external customer Care resources for Walmart.com US. This resource will ensure audits are conducted timely, agents are coached, performance plans are in place (when needed), and informaiton from audit findings are incoproraed into future training. 1....
Description CSC's Center of Excellence Contact Center is hiring 2 Customer Service Representatives (CSRs) for full-time opportunities for our large state-of-the art call center facility in Ft Worth, TX. The position will be supporting a large federal government program and immediate CSRs are needed on a full-time basis to answer high volume in-bound calls. The CSR will be providing support for a...
Description Essential Job Functions Coordinates moderately complex to complex activities of functional areas or of department account leads to ensure that business solution objectives are met. Interprets demand forecasts and assists functional areas or departments in planning and delivering end-to-end services. Oversees account specific service problems and the prioritization of work requests....
Description Job Description CSC's Center of Excellence Contact Center is hiring 15 Temporary Customer Service Representatives (CSRs) for full-time opportunities for our large state-of-the art call center facility near the DFW Airport. Position pays $10.29 per hour. The position will be supporting a large federal government program and immediate CSRs are needed on a full-time basis to answer hi...
Description Essential Job Functions Monitors, coaches and supports incentive programs to motivate staff towards achieving results; supporst staff development of call handling skills. Provides leadership and direction while maintaining team morale. Ensures staff performance, quality, productivity and attendance standards are met; posts statistics as appropriate. Follows up by monitoring progress...
Description CSC's Center of Excellence Contact Center is hiring a TEAM LEAD CSR for a full-time opportunity at our large state-of-the art call center facility in Ft Worth, TX. Position pays $15.78/hour + $.80/hour differential added for Bilingual. Ability to demonstrate fluency in both Spanish and English preferred. The shift schedule will be 40 hours a week, Monday-Wednesday from 10am-7pm and S...
Description Essential Job Functions Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers. Places outbound customer service or customer satisfaction calls, as required by client. Completes call guides; gathers and verifies required information. Attends telephone skills and program information training sessions; adheres to established levels...
Job Title Call Center Quality Manager Company Summary By bringing together online, mobile, and social with our 11,000+ stores around the world, Walmart eCommerce is creating a seamless experience for customers to shop in the way that’s most convenient for them—anytime and anywhere. When you combine our unmatched assets in retail with our commitment to building best-in-class eCommerce capabilities...

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Part Time Career Tools

Call Center Agent

Salaries

$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Arlington
(230 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
30.2%
High School
27.5%
Bachelor's
18.8%
Associates
14.8%
Certification
3.4%
Vocational
2.7%
Master's
2%
(149 Respondents)
Source: Monster.com Careerbenchmarking Tool

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