Call Center Jobs in Austin, Texas

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178 Austin, TX Call Center jobs found on Monster.

Jobs 1 to 20 of 178
Job Description As a Call Center Rep , you will: Make outbound phone calls to discharged home health patients to evaluate satisfaction level with homecare services. Document all calls. Establish and maintain positive working relationships with patients. Maintain the confidentiality of patient information at all times. Assure for compliance with local, state and federal laws, Medicare regulat...
Job Description As a Call Center Rep , you will: Make outbound phone calls to discharged home health patients to evaluate satisfaction level with homecare services. Document all calls. Establish and maintain positive working relationships with patients. Maintain the confidentiality of patient information at all times. Assure for compliance with local, state and federal laws, Medicare regulat...
Austin's Original Employment Source Serving the Best Texas Employers Since 1967 Call Center Representatives for Leading Austin Organizations-We represent the variety you have been searching for! Temp to Hire and Direct Hire Come in and Apply today! Direct Hire- 15 Inbound Call Center Representatives to assist with prominent central Austin call center. In this role you will help maintain accoun...
Job Summary: Farmers Insurance is seeking a Call Center Customer Service Representative (Comm Und Svc Adv) that communicates with internal/external customers about complex underwriting philosophies, policies and marketing initiatives to service customer accounts. Provides support within established performance standards and priorities that are responsive to marketing, underwriting, retention and ...
Product Support and Customer Service Team that services one of our clients in the Pharmaceutical Industry. As part of this team, you will be a key member of an inbound/outbound telephone team responsible for: -Taking inbound calls from medical patients who have questions about their condition, benefits and prescriptions such as side effects, dosages and follow up questions -Calling patients to ...
RESPONSIBILITIES: Our client is seeking a Call Center Representative in Austin, Texas (TX). This individual will be responsible for researching questions, and support technical issues with customers. This individual must be reliable and able to work in a professional environment. REQUIREMENTS: At least 6 months experience working in customer service/technical support/ or a call center environme...
Call Center Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating account i...
Call Center Representative - Member Services Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by ...
Provide unbiased assistance to Medicaid Providers with questions regarding Medicaid patient eligibility, medical claims statuses, and other program questions. Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in a prompt, courteous and concise manner. Documents all provider encounters in clear and concise logs. Transfers providers to other Call Ce...
The Progressive Corporation Austin, TX
Customer Service Call Center Representative – Bilingual Spanish- Austin, TX Job Number :123127 Join our collaborative team of dedicated individuals-and love what you do. Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust. Voted a Top Workplace4 years in a row in Austin. Customer Service Call Center R...
Call Center Manager Location: United States-TX-Austin Organization: Client Support Services Job: Customer Service Job Number :143490 Description This position leads and is responsible for the coaching and development of a team of customer service representatives. Employee engagement, coaching and development, as well as delivery of efficiency metrics are must-have behaviors. A successful man...
General Motors Corporation Austin, TX
Customer Call Center Site Leader-SAL0004807 The Customer Engagement Center Site Leader is responsible for the entire operation of a single center location. Oversees operating systems including local policies, procedures and operating structure. Ensures the GM culture is instilled throughout the entire site operation. Analyzes operations and efficiency of the center. Monitors and executes staffing...
Farmers Insurance Group Austin, TX
Job Summary: Farmers Insurance is seeking a Call Center Customer Service Representative (Comm Und Svc Adv) that communicates with internal/external customers about complex underwriting philosophies, policies and marketing initiatives to service customer accounts. Provides support within established performance standards and priorities that are responsive to marketing, underwriting, retention and ...
Marten Transport Austin, TX
QA Test LeadCall Center ApplicationAustin, TXBasic Functions:This position is responsible for leading the test effort for the global design of the new Call Center application, Navigator, for usability and functionality. This position will establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance including es...
TalentBurst Austin, TX
QA Test Lead Call Center Application Austin, TX Basic Functions: This position is responsible for leading the test effort for the global design of the new Call Center application, Navigator, for usability and functionality. This position will establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance inc...
talentburst_inc Austin, TX
QA Test Lead Call Center Application Austin, TX Basic Functions: This position is responsible for leading the test effort for the global design of the new Call Center application, Navigator, for usability and functionality. This position will establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance inc...
Step 7 Austin, TX
Our Company designs, implements and operates profit enhancing analytical and visibility solutions. Our innovative customized solutions manipulate and make accessible terabytes of data to uncover immediate opportunities to improve profitability. We focus on profit enhancement, risk optimization, regulatory compliance and anti-money laundering, and we translate data-driven insights into tangible act...
Step 7 Austin, TX
Time Warner Cable owns and manages cable systems passing approximately 26 million homes in 33 states. The Company has 14.7 million customers for its video, high-speed data and residential telephone services. This includes 13.3 million basic video subscribers and more than 7 million customers who purchase at least two of the Company's primary services. Time Warner Cable operates some of the most te...
Our Company designs, implements and operates profit enhancing analytical and visibility solutions. Our innovative customized solutions manipulate and make accessible terabytes of data to uncover immediate opportunities to improve profitability. We focus on profit enhancement, risk optimization, regulatory compliance and anti-money laundering, and we translate data-driven insights into tangible act...
Are you 2+ years experienced in inbound and outbound calls from members and providers (hospitals)? Have you done research and and provided information regarding member's eligibility, benefits, authorizations and referrals? Are bilingual Spanish/English? Do you have a High School Diploma? We are looking for an experienced Bilingual CSR (Customer Service Representative)! Someone that knows how to r...

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Part Time Career Tools

Call Center Agent

Salaries

$22,880.00 - $89,600.00
Typical Salary for Call Center Agent in Austin
(7 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
80%
Associates
20%
(5 Respondents)
Source: Monster.com Careerbenchmarking Tool

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