Call Center Jobs in Birmingham, Alabama
Johnson Controls, Inc Birmingham, AL
Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by increasing market share we are committed to delivering ...
CALL CENTER SALES AGENTS - GLENDALE, CA-143298 Description With more than 2,200 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlord. We've experienced unprecedented growth over the past four decades, and it's in no small part due to the dedicated team that has helped us become an Samp;P...
CALL CENTER SALES AGENT - GLENDALE, CA-143450 Description With more than 2,200 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlord. We've experienced unprecedented growth over the past four decades, and it's in no small part due to the dedicated team that has helped us become an Samp;P ...
Job Description To provide and manage patient care in a clinical area for specific age and patient populations. To deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation and evaluation. To work within codes of practice and professional guidelines. To accurately and efficiently triage the telephone calls that are received from patients, their ca...
Call Center Workforce Operations Manager-141116 Description Public Storage has an immediate opening a Call Center Workforce Operations Manager to be located at our call center in Glendale, CA. The Call Center Workforce Operations Manager will manage the operational aspects of the inbound call center which include the forecasting, scheduling, and staffing of sales and service agents on an annual,...
Under general supervision, operates computerized telecommunications and emergency notification equipment in a Unix based Computer Telephony Integration (CTI) system; accesses information from specified databases and paging systems to route incoming calls from both internal and external customers; provides routine and emergency paging, long distance calling, handicap assistance and other services a...
Johnson Controls, Inc. Birmingham, AL, 35202
Johnson Controls is a leading provider of facilities, commercial real estate and energy management for many of the world’s largest companies. We create business advantage for our customers through tailored solutions that optimize their real estate performance and employee productivity while reducing total occupancy costs. We are seeking an experienced customer service agent that is able to multi ...
In-Charge Coordinator(Real Time Traffic Coordinator )-141884 Description We currently have an immediate opening for anWorkforce Operations Coordinator( Real-Time Traffic) within our Glendale, California Call Center. With more than 2,200 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlo...
Regions Financial Corporation Birmingham, AL
Databse Marketing Administrator Primary Responsibilities Implements traditional direct marketing campaigns and customer centric communications including results analysis Uses SAS SQL to create targeted marketing campaign files Transfers data to and from internal and external partners for campaign implementation Provides decision support and business intelligence request fulfillment to support...
UnitedHealth Group Inc Birmingham, AL
Position Description For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) Case Manager will coordinate and/or provide appropriate level of care under the direct supervision of an RN or MD. ...
T-Mobile Birmingham, AL, 35202
Financial Care Representatives offer reassurance, support and resolution for T-Mobile customers with past due accounts, billing disputes or other financial inquiries. In this role youGÇÖll be empowered to evaluate and modify accounts based on the customerGÇÖs request, balancing the customerGÇÖs needs against T-MobileGÇÖs credit and fraud policies and risk procedures. This position requires strong ...
AT&T Corp. Birmingham, AL, 35202
Location: Birmingham, Alabama LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Sales Consultant can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! What you'll do as an AT&T Sales Consultant: Consult with customer...
Regions Financial Corp Birmingham, AL, 35202
At Regions the Fraud Specialist III monitors fraud prevention reports to ensure appropriate steps are taken to reduce possible losses. Primary Responsibilities Responsible for researching and analyzing issues related to customer accounts Identifies valid and fraudulent charges, setting up fraud files, using multiple research techniques to resolve issues, reconciling and summarizing fraud losses...
CVS Caremark Birmingham, AL, 35244
Successful candidates can move from the CVS/pharmacy Retail Management Development Program as a Store Management Trainee to an Assistant Store Manager to a Store Manager in 1-3 years and through the CVS/pharmacy Leadership Program into field management and/or executive opportunities in 3-5 years! Store Management staff drives store execution and performance while building consumer loyalty to CVS/...
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Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Birmingham
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Informs clients by explaining procedures; answering questions; providing information; replying to correspondence.
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
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