Call Center Jobs in Charlotte, North Carolina - Page 2

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678 Charlotte, NC Call Center jobs found on Monster.

Jobs 21 to 40 of 678
Must have experience with the most recent versions of UCCE (8.x, 9.x and 10.x) as well as UCCX (versions are the same). The main technology that this person will need to support is Cisco Contact Center Enterprise (UCCE) and Customer Voice Porta (CVP). Contact Center Express (UCCX) will be about 20% of our engineering workload as well Deliver Level 2 and 3 technical support, managing global voice ...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech is seeking an experienced Trainer for our Customer Support Center. In this position you will be responsible for training CSC staff on Process Flow, and Rotech policies and procedures, payor qualfications, medical necessity, documentation requirements, eIntake and IMBS functionality. This position works directl...
The TJX Companies Inc Charlotte, NC
Talk about value...T.J. Maxx is where you'll find it. T.J. Maxx, together with Marshalls, forms the Marmaxx Group, the largest off-price retailer of apparel and home fashions in the U.S. T.J. Maxx offers brand name family apparel, giftware, home fashions, women’s shoes, and lingerie, and emphasizes accessories and fine jewelry, at prices 20% - 60% below department and specialty store regular price...
Wells Fargo Charlotte, NC
Job Title: LEAD CALL CTR PLANNING ANALYST Job ID Number: 5059749 Schedule Type: Reg-Time Work Hours: 40 Location: Charlotte,NC Qualifications: 3+ years business analysis 3+ years project management experience, PMP Certification 2+ years working in call center operations Degree or tenured experience in technical, logical disciplines such as information technology, finance, mathematics...
Top Pay for the right candidate- Immediate positions are available now for either Online Call Agents or Inbound Call Reps with NO COLD CALLING or heavy sales. Positions open for Agents to take inbound customer inquiries ONLINE as well as Inbound Call Agent positions for those with phone experience If you don't like phone work we offer an immediate income working online. If you have had experience...
Req ID : 48505 Position Number: 00115138 Employment Type: Full Time Shift: Day Shift Details : M-F, Days Standard Hours: 40.00 Department Name: Info Svs CAST Team Location: CHS Corporate Operations Location Details: 801 S. McDowell Job Summary Demonstrate ability to providing excellent customer service to physicians on CHS’ clinical systems. Candidate will function in a fast paced enviro...
iQor US, Inc Charlotte, NC
Overview: We are currently seeking Call Center Agents for our Charlotte Center of Excellence. Responsibilities: Handle inbound customer care calls Gather data and document proper systems per customer requirements Responsible for basic customer and team communication via e-mail, memos and voicemail Any other duties as assigned Requirements: Customer Service and/or Collection experience Gen...
iQor US, Inc Charlotte, NC
Overview: We are currently seeking a Bilingual (English/Spanish) Contact Center Supervisor for our Charlotte Center of Excellence. Responsibilities: Directly supervises a team of call center agents Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management Manages service levels based on client contract agreements Pa...
Kelly Services Current Needs: Currently seeking a Customer Services Representative in Charlotte, NC. This is a contract position. Shift for this position 3pm to 11pm or 4pm to 12am Monday to Friday with a couple of Saturday shift per month (10am to 6:15pm or 12:30pm to 9pm). Training: Jan 12th & Jan 13th from 10am to 6pm Position Description: Responsible for working on the phone all day in a ca...
Progress Energy Inc Charlotte, NC
Description : Depending upon the desired qualifications of the successful candidate, the hiring manager may elect to fill this position at a higher level within the job hierarchy. This is an entry level position responsible for, working under the direction of the Supv, DCC Operations and/or Sr DCC Operator, scheduling and directing field resources for routine work or reviewing outage informatio...
Progress Energy Inc Charlotte, NC
Description : Depending upon the desired qualifications of the successful candidate, the hiring manager may elect to fill this position at a higher level within the job hierarchy. This is an entry level position responsible for, working under the direction of the Supv, DCC Operations and/or Sr DCC Operator, scheduling and directing field resources for routine work or reviewing outage informatio...
Allstate Charlotte, NC
Description Associate Support Center Manager Position available in Charlotte, N.C. Tentative Start Date: 10/31/14 Work Schedule: To Be Determined (must be able to work flexible hours - 1st or 2nd shift/ nights and/or weekend s may be required) Minimum Salary: %2446,500.00 (plus an additional 10% if working a permanent 2nd shift schedule) Good Work. Good Life. Good Hands.® Voted one of the Wo...
Allstate Charlotte, NC
Description Bilingual-Spanish Associate Support Center Manager Position available in Charlotte, N.C. Tentative Start Date: 10/31/14 Work Schedule: To Be Determined (must be able to work flexible hours - 1st or 2nd shift/ nights and/or weekends may be required) Minimum Salary: %2446,500.00 (plus an additional 5% Language differential) and an additional 10% if working a permanent 2nd shift sched...
Chiquita Brands International , Inc. Charlotte, NC
Consumer Response Center Supervisor Position Summary: The Consumer Response Center Supervisor is responsible for managing the Consumer Response Center team and is expected to lead the implementation of processes and process improvements to support changing business needs. The Supervisor is expected to be the subject matter expert for department policies and procedures. This role will maintain a ...
Corporate Family Dollar Stores inc Charlotte, NC
Description General Summary: The HR Contact Center Representative resolves 80-90 percent of HR-related inbound inquiries (calls, self-service tickets) into the HR Service Center. He or she accepts inquiries via the telephone and online, and continuously strives to provide not only the correct answer, but in a way that helps the inquirer clearly understand the resolution and feel supported and co...
Harris Teeter, Inc CHARLOTTE, NC
Part Time PHARMACY TECHNICIAN - Arboretum Shopping Center( Job Number: 1407959) NC-CHARLOTTE Description Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. Responsible for providing customer service and assisting the Pharmacists in filling pre...
Corporate Family Dollar Stores inc Charlotte, NC
Description General Summary: Responsible for a variety of functions within the operations the Shared service center including the answering of incoming phone calls, and handling Team member emails and voicemail messages in a timely fashion. Additional responsibilities are delegated by a team lead and/or supervisor. These responsibilities are tailored to the department and depend upon daily workf...
Wells Fargo Charlotte, NC
Job Title: RETIRE SERVICE CENTER REP 1 Job ID Number: 5061837 Schedule Type: Reg-Time Work Hours: 40 Location: Charlotte,NC Qualifications: Experience working in a call center environment as a customer service representative preferred. Institutional Retirement product knowledge preferred. Bachelor's degree preferred. Fluency in Spanish strongly preferred. 2+ years recent and relevan...
Depending upon the desired qualifications of the successful candidate, the hiring manager may elect to fill this position at a higher level within the job hierarchy. This is an entry level position responsible for, working under the direction of the Supv, DCC Operations and/or Sr DCC Operator, scheduling and directing field resources for routine work or reviewing outage information and dispatchin...
This position is primarily responsible for providing exceptional customer service and industry leading support. Essential Functions: Answer 45-50 incoming calls per day from Advisors, Vendors, and other member of the firm Meet monthly service goal of answering 85% of advisor calls within 30 seconds Assist advisors with general commission related inquiries and troubleshoot research request Conduc...

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Part Time Career Tools

Call Center Agent

Salaries

$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Charlotte
(230 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
30.2%
High School
27.5%
Bachelor's
18.8%
Associates
14.8%
Certification
3.4%
Vocational
2.7%
Master's
2%
(149 Respondents)
Source: Monster.com Careerbenchmarking Tool

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