Call Center Jobs in Cleveland, Ohio
This part-time position offers you the opportunity to augment your income as part of an exciting initiative that is redefining media advertising in Northeast Ohio. You will handle inbound calls from private individuals placing ads for anything from cars and homes for sale to garage sales. You will maximize revenue by recommending the best print and digital packages utilizing The Plain Dealer, Sun...
Open Interviews Thursday and Friday from 9:30 AM to 1:30 PM, This Week!!! 1500 West 3rd ST Suite 130 Cleveland, OH 44113 (MK Ferguson Building) 100 Positions needed to fill starting 2/24/2014 and 3/3/2014 (These are permanent positions) Must have strong sales experience either in call center or retail environment!! Hiring managers onsite, bring resume, dress professionally, and allow 60 to 90 minu...
Job Description If you are a motivated and persuasive individual and you are interested in a rewarding new career in customer care and sales, join the SP DATA team! We are looking for Customer Care Representatives to interface with customers via inbound phone calls for the purpose of offering premier entertainment television services and internet products. One of your primary focuses as a Customer...
CALL CENTER MANAGER (Hospital Outreach Services) Human Arc is seeking an experienced and dynamic individual to oversee the customer service operations for its Hospital business market which has responsibility for working with uninsured hospital patients to determine eligibility and secure enrollment in government-funded assistance programs. The primary responsibilities of this leadership role incl...
Inbound Call Center Manager Job Description The Call Center Manager builds customer loyalty by providing excellent customer service through the coaching and development of call center greeters. Additional challenges include process improvement, monitoring and managing staff performance, communicating openly and frequently, demonstrating integrity, and leading by example. Scope and Responsibilities...
Call Center Supervisor This position reports to the Call Center Director and is responsible for providing the call center with appropriate resources, information, and tools to generate revenue and quality results to our clients. The Call Center Supervisor will be responsible to manage shifts, programs and client projects. In addition to these responsibilities this position will coach and mentor fu...
Fleet Response Job Description Job Title: Call Center Customer Service Representative I Department: Call Center Reports to: Call Center Manager/Call Center Supervisor Summary: Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments. Essential Duties and Responsibilities: Including the following,...
Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Duties: * Determines requirements by working with customers. * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Resolves problems by clarifying issues; researching and exploring answers and alternative...
Call Center Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating account informa...
Job Description Job Title: Call Center Supervisor Reports to: VP of Marketing FLSA Status: Exempt Department: Sales Job Summary: Manage a team of Call Center Representatives. Being available to affect the entirety of the team's operations differentiates a supervisor from senior management. To effectively build call center culture, the supervisor is responsible for "on-the-floor" activities, and mu...
Job Description Job Title: Call Center Representative Reports to: Call Center Supervisor FLSA Status: Exempt Department: Sales Job Summary: Performs outbound lead generation by qualifying suspects into prospects through investigative questioning and asking for the opportunity to quote; maintain database, meeting or exceeding predetermined performance metrics and regularly reporting. Duties and Res...
Why Progressive? We are a forward-moving organization that continuously revolutionizes the insurance industry. Our employees have the chance to work in a diverse, dynamic atmosphere that thrives on innovation, technical expertise and creative solutions. Join a Fortune 500 company voted one of the “Top Places to Work” 4 years in a row in Cleveland and redefine what it means to provide insurance. In...
Our people make Progressive a successful, forward-moving organization. We continuously revolutionize the insurance industry with our innovative services and use of technology. At Progressive, you will have extensive career path opportunities and the chance to work in a diverse, dynamic atmosphere. Come join a team of enthusiastic people who change the insurance industry one big idea at a time. Joi...
National Enterprise Systems is one of the fastest-growing firms specializing in performance-driven collections management. We are building a new team of Call Center Representatives to keep pace with our growing portfolio of clients. We offer extensive, paid-training to teach you about the industry and provide you with all of the necessary tools to succeed. If you are dependable, money-motivated, a...
Description National Enterprise Systems is one of the fastest-growing firms specializing in performance-driven collections management. We are building a new team of Call Center Representatives to keep pace with our growing portfolio of clients. We offer extensive, paid-training to teach you about the industry and provide you with all of the necessary tools to succeed. If you are dependable, money-...
About this opportunity Our health care services firm near downtown Cleveland seeks full-time Account Representatives to handle inbound and outbound calls to determine eligibility in various healthcare programs. Qualified candidates will have at least one year of customer service experience in a fast-paced telephone environment, excellent verbal communication skills, strong interpersonal skills and...
Job Purpose: Serves customers by providing product and service information; resolving product and service problems. (Bilingual Candidates, will train new agents with other customer service or sales experience!) Duties: * Attracts potential customers by answering product and service questions; suggesting information about other products and services. * Opens customer accounts by recording account i...
Overview: The Facility Maintenance and Vertical Technician is an integral part of Macy's ability to maintain the building environment through BAS systems. Our engineers handle problems, projects and other issues as directed by the Chief and District Facilities Manager as well as maintain and repair vertical transportation systems. The Facility Maintenance and Vertical Technician must be flexible a...
Job Title Customer Service Representative Job Function and Key Duties & Responsibilities New York Life Insurance Company's Service Organization is hiring Customer Service Representatives in its Cleveland operation. The Service Organization strives to provide best in class service by making every service experience a positive one. It is the hallmark of what we do and how we keep good going. We are...
Eaton has an opening for a Senior Analyst Infrastructure. This position will be part of a global team responsible for providing support services for Eaton’s enterprise Cisco Unified Communications environment. The position requires a highly technical individual that understands a wide range of telephony related technologies, including call center. This position is also responsible for providing te...
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Answers for Call Center Jobs
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Call centre customer service jobs?
What are your opinions on the matter? I really like the sound of it because i love talking to people and if i don't have to sell anything it seems like a dream job. This workplace hosts lots of partie...
Call Center Job Philippines?
I know someone from the US who has to come to the Philippines for a family issues and will be here for about a year and a half or possibly two years. He is Filipino but was born in the US and speaks p...
Call center job for American in Cebu?
I'm looking to move to the Cebu area for about a year or so next year, and I'm interested in a job in a call center. Do I need certain papers to be considered for a job? I'm not picky about position o...
Call center job skills?
What types of skills does it take to be good at call center jobs?
Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Cleveland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
Enters customer information into database; updates databases with changes as needed.
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