Call Center Jobs in Columbus, Ohio

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318 Columbus, OH Call Center jobs found on Monster.

Jobs 1 to 20 of 318
Responsibilities: 85 - 90% of this position is answering inbound calls while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate Being attentive to the needs of the customer as a trustworthy member of the team Resolving customer inquiries each Customer Care representative will be prompted to...
Call Center Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updating account i...
NCO, an EGS Company, is a leading global provider of business process outsourcing (BPO) services, including accounts receivable management, revenue cycle management, and order to cash BPO services. NCO provides services across multiple vertical markets through a combination of voice, chat, email, SMS, voice automation, back-office, social media, and self-help portals. NCO provides services through...
Join Safelite Group at our Job Fair this Thursday, September 18, 2014 from 10am - 2pm! Location: 2400 Farmers Dr., Columbus, OH 43235 Telephone Service Representative Safelite® Group is a nationwide family of retail auto glass companies - the nation's leading provider of auto glass repair and replacement services. We are rapidly growing, evolving and striving to become the Natural Choice for ve...
Sales and Service Representative Department: Call Center Position Type: Full Time, Non-Exempt Hours/Shift: Mid and 2nd Shift available. You must be able to work either Saturday or Sunday each week. · Are you a professional who delivers superior customer satisfaction? · Do you enjoy making a difference to customers by resolving their questions and/or concerns? · Do you want a fun work environ...
Multiple claims call center customer service part-time positions available. Starting on 11/10/2014. This position is located in Dublin, Ohio and includes an extensive 5-6 weeks training period starting on 11/10/2014 with full-time hours during training of 11:00am-7:00pm Monday-Friday. ItAttendance at every training session is required. Hours for the permanent part-time schedules will be 20 hour...
Consultant Support Representative Thirty-One Gifts, LLC is the #1 direct-selling brand of exclusive on-trend, stylish and practical handbags, fashion accessories, totes, and organization solutions and faithfully delivers the most personally and professionally rewarding direct-selling Consultants and Customer experience in the world. We are a faith-based company whose culture celebrates, encourage...
Consultant Support Seasonal Supervisor Responsible for Building the Consultant Experience. Responsible for the daily supervision of employee performance. Perform human resource actions such as hiring, scheduling, performance reviews, and corrective action as required. Recognizes and recommends operational improvements and assists with application of organizational policies and procedures. Reports...
Company Confidential Columbus, OH, 43232
We are looking for a manager of people who understands CallCenter development to translate our Marketing efforts into Operations. Specifically: We need a Business Office Team Leader for our healthcare practice. In addition to the daily management of business office functions, you will lead and inspire high performance and results from staff. You will bring your knowledge of call center operati...
iQor US, Inc Columbus, OH
Overview: We are currently seeking a Lead Collections Call Center Supervisor for our Columbus Center of Excellence. Responsibilities: Directly supervises a team of AVPs Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management Appropriately address human resources issues, such as attendance and interpersonal conflict...
Alliance Data Systems Corporation Columbus, OH
Responsibilities: 85 - 90% of this position is answering inbound calls while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate Being attentive to the needs of the customer as a trustworthy member of the team Resolving customer inquiries each Customer Care representative will be prompted to...
Molina Healthcare Inc Columbus, OH
Job Summary This position will be instrumental in the successful development and deployment of workforce management strategy nationwide. The ideal candidate will have the ability maintain workforce management tools and systems for Molina Healthcare call centers. These tools will be used for planning and reporting purposes, all developed for actionable outcomes to ensure our members and providers ...
Alliance Data Columbus, OH
Job Description Responsibilities: 85 - 90% of this position is answering inbound calls while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate Being attentive to the needs of the customer as a trustworthy member of the team Resolving customer inquiries each Customer Care representative wi...
WESTMARKET, LLC Columbus, OH
SUMMARYAnswer phones, respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone and computer interaction. ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following. Other duties may be assigned.Required Skills for Customer Service/Call Center Job:- Excellent communication skills. - Previous Call Center, Customer S...
Marten Transport Columbus, OH
Seeking skilled customer service professionals with solid background and experience in application processing and at least 6 months in a call center environment. Contract job runs from July through mid-spring.General Job Duties:Knowledge of data processing procedures: Answers telephone inquiries relating to the status of the client applications Enters and formats data in preparation for computer u...
The PNC Financial Services Group Columbus, OH
Job Description As a PNC Bilingual Customer Service Representative , you will be part of a successful and growing retail banking organization, one with approximately 5.7 million retail customers and 2,500 branch offices in 15 states and the District of Columbia. Based in Columbus, Ohio, you will be a part of one of the leading call-center organizations in the United States. PNC's Customer Care Ce...
The PNC Financial Services Group Columbus, OH
Job Description As a Card Service Consultant I, you will be part of the PNC Customer Care Center which handles close to 3 million customer interactions every month. The PNC Customer Care Center is responsible for sales/service delivery of PNC Bank products and services by means of inbound and outbound customer contact and conversations. Conversations with customers can take place through various ...
The PNC Financial Services Group Columbus, OH
Job Description As a Core Service Consultant I, you will be part of the PNC Customer Care Center which handles close to 3 million customer interactions every month. The PNC Customer Care Center is responsible for sales/service delivery of PNC Bank products and services by means of inbound and outbound customer contact and conversations. Conversations with customers can take place through various ...
Marten Transport Columbus, OH
**Job Introduction:**The world’s leading private security organization, G4S, has an immediate job opportunity for a **Call Center Operator**. As a Call Center Operator, you will be assigned to the operations center for a high profile client. You will monitor the Control Center life safety systems, on-line building systems and take appropriate action to keep all systems running smoothly. You will a...
Childcare Network Columbus, OH
Description As a leader in early childhood education, Childcare Network is currently seeking a Call Center Enrollment Specialist for our busy Corporate Office located in Columbus, GA. Join a team and help us meet our corporate promise of being “The Working Parent’s Best Friend”. Salary: $9.00 per hour, plus bonus based on performance Responsibilities include, but are not limited to: The Enroll...

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Part Time Career Tools

Call Center Agent

Salaries

$19,240.00 - $35,360.00
Typical Salary for Call Center Agent in Columbus
(5 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
30.2%
High School
27.5%
Bachelor's
18.8%
Associates
14.8%
Certification
3.4%
Vocational
2.7%
Master's
2%
(149 Respondents)
Source: Monster.com Careerbenchmarking Tool

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