Call Center Jobs in Columbus, Ohio
RESPONSIBILITIES: Kforce is currently assisting a financial services client in identifying Customer Service Representatives in Columbus, Ohio (OH). The selected CSR will answer inbound calls and assist customers accurately and perform other duties as assigned in a call center environment. Roles: Phone interaction with customers to resolve any questions regarding payments, loan documents, terms ...
Join Safelite AutoGlass at our upcoming On-Site Job Fair for Inbound Telephone Sales Reps! Interview with us this Thursday October 23, 2014 from 10am – 2pm! Earn base plus commission! We are located at 2400 Farmers Dr., Columbus OH 43235 Speed up your interview process and apply online today by selecting the following link: https://re21.ultipro.com/BEL1001/jobboard/NewCandidateExt.aspx?__JobID=...
Join us at our upcoming On-Site Job Fair!! Thursday October 23, 2014 10am - 2pm 2400 Farmers Dr., Columbus OH 43235 POWER UP YOUR CAREER with Safelite Group! We’re looking for many Inbound Telephone Sales Representatives to join our next new hire class! This is a base + commission sales position that answers inbound calls from customers inquiring about auto glass solutions. If you love to bu...
Inbound Retail Sales and Service Representative Department: Call Center Position Type: Full Time, Non-Exempt Hours/Shift: Mid and 2nd Shift available. You must be able to work either Saturday or Sunday each week. · Are you a professional who delivers superior customer satisfaction? · Do you enjoy making a difference to customers by resolving their questions and/or concerns? · Do you want a f...
Local waterproofing company is seeking a full-time enthusiastic inbound/outbound Call Center Manager. Candidates must be comfortable coaching employees as well as speaking with customers on the phone; previous call center experience preferred; proficient data-entry skills required. Proven record of dependable work history and ability to work in a drug free environment are essential. Starting compe...
Company Confidential Columbus, OH, 43215
Call Center Operator - FT Needed to assist in scheduling a busy OBGYN office. Must have good communication and customer service skills. Please send resume to ***** This listing brought to you by The Columbus Dispatch and www.columbusjobs.com/monster....
Answer incoming calls from policyholders, agents, lending institutions, dealerships, etc. in response to inquiries about coverage, billing statements, rates and affect policy changes based on established Service Center best practices and within prescribed authority on Property and Casualty policies residing in the Service Center. Starting Shift: Monday-Friday 11:30-8:00pm. ESSENTIAL FUNCTIONS: ...
Consultant Support Representative Shifts Available - Monday, Tuesday, Wednesday (11:00am - 10:00pm) & Every Saturday (8:00am - 5:00pm) Monday, Thursday, Friday (11:00am - 10:00pm) & Every Saturday (8:00am - 5:00pm) Monday - Friday (1:30pm - 10:00pm) Thirty-One Gifts, LLC is the #1 direct-selling brand of exclusive on-trend, stylish and practical handbags, fashion accessories, totes, and organ...
Responsibilities: 85 - 90% of this position is answering inbound calls while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate Being attentive to the needs of the customer as a trustworthy member of the team Resolving customer inquiries each Customer Care representative will be prompted to...
Qualifications & Responsibilities...
Step 7 Columbus, OH
Leading Midwest area auto accessories distributor, in business since 1985, has an immediate opening for a qualified candidate for position of Inside Sales Associate (call center). The ISO Associate (Inside Sales Organization) is primarily responsible for promoting and providing top level customer service to GM dealerships for their accessory needs. The ISO Associate answers customer calls, takes o...
Description A company that supports the construction industry has an immediate, temporary to full time opportunity for a Dispatcher. As a dispatcher you will be answering all incoming phone calls, emails and faxes for requests for service, opening new work orders, obtaining a description of the service call and assign a vendor to the work order. Daily job responsibilities will include answering a...
Description A Hilliard company has an immediate need for a Customer Service/Call Center Specialist. This position requires an experienced individual with 1 years of customer care experience in a call center environment. Job duties will include answering incoming phone calls from customers, investigating, resolving and responding to customer's calls, emails and letters in a timely manner. This pos...
PNC Bank Columbus, OH
Bilingual Call Center Representative (dayshift) PNC Bank - Columbus As a PNC Bilingual Customer Service Representative , you will be part of a successful and growing retail banking organization, one with approximately 5.7 million retail customers and 2,500 branch offices in 15 states and the District of Columbia . Based in Columbus , Ohio , you will be a part of one of the leading call-center or...
As a PNC Customer Care Center Team Lead, you will be a part of one of the leading call-center organizations in the United States. You will manage and grow a team of professionals under a PNC Customer Care Center Service manager. Your days and weeks will follow a steady rhythm, based upon a set schedule, and paced by a high level of employee interaction. You'll continuously use your coaching skill...
As a PNC Bilingual Customer Service Representative , you will be part of a successful and growing retail banking organization, one with approximately 5.7 million retail customers and 2,500 branch offices in 15 states and the District of Columbia . Based in Columbus , Ohio , you will be a part of one of the leading call-center organizations in the United States . PNC's Customer Care Center includes...
As a Card Service Consultant I, you will be part of the PNC Customer Care Center which handles close to 3 million customer interactions every month. The PNC Customer Care Center is responsible for sales/service delivery of PNC Bank products and services by means of inbound and outbound customer contact and conversations. Conversations with customers can take place through various channels, such as...
As a Core Service Consultant I, you will be part of the PNC Customer Care Center which handles close to 3 million customer interactions every month. The PNC Customer Care Center is responsible for sales/service delivery of PNC Bank products and services by means of inbound and outbound customer contact and conversations. Conversations with customers can take place through various channels, such as...
Qualifications & Responsibilities Minimum Requirements: · Driven and Motivated · Ability to work in a fast paced environment · Goal Oriented · Articulate · Competitive · Customer Service Oriented · Sales or Collections motivated Preferred: · Stable Work History · Sales, Collections or other goal driven experience · Cold Calling Experience · Ambition for Career Growth · Incentive – Co...
Minimum Requirements: · Driven and Motivated · Ability to work in a fast paced environment · Goal Oriented · Articulate · Competitive · Customer Service Oriented Preferred: · Stable Work History · Sports, Retail, Sales, or Restaurant Experience · Cold Calling Experience · Comfortable in repetitive and structured environment · Ambition for Career Growth · Incentive Driven Ability to c...
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Part Time Career Tools
Call Center Agent
$19,240.00 - $35,360.00
Typical Salary for Call Center Agent in Columbus
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
Enters customer information into database; updates databases with changes as needed.
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