Call Center Jobs in Dallas, Texas

1000+ jobs

Neiman Marcus Credit Services is offering a career opportunity for an outstanding candidate as a Call Center Representative in Credit Services Division. This opportunity is located in the Downtown Dallas area, and now is a great time to join the team! Our Customer Service Call Center Representatives are the voice of Neiman Marcus handling over one million live interactions per year with a strong ...

PRIMARY PURPOSE Identifies caller's needs, obtains/verifies relevant information and routes call to the most appropriate site whether internal or external to Parkland Health & Hospital System. MINIMUM SPECIFICATIONS Education: -None. Experience: -Must have one year of customer service experience. Equivalent Education and/or Experience: -May have an equivalent combination of education and/o...

This position is second shift. Provides complex, clinical specialty care for assigned patient population through non-diagnostic telephone assessment.  Uses medically-approved nursing assessment guidelines, educational knowledge base and nursing experience to determine level of urgency and timeframe for medical evaluation of patient symptoms and/or situation.   MINIMUM SPECIFICATIONS Ed...

Bilingual in English and Spanish PRIMARY PURPOSE Identifies caller's needs, obtains/verifies relevant information and routes call to the most appropriate site whether internal or external to Parkland Health & Hospital System. MINIMUM SPECIFICATIONS Education: -None. Experience: -Must have one year of customer service experience. Equivalent Education and/or Experience: -May have an equivalent...

Does everyone you know come to you for help with their computers, cell phones, tablets, and mp3 players? Do you love being their go-to person? Do you want to enjoy the perks of working at home? This is the position for you! KellyConnect is looking for enthusiastic and energetic people to be the friendly voice of our program. As a first-level technical support advisor, you will be responsible for...

Call Center Scheduler – Work Force Management Manages and maintains Totalview Workforce Management System. Provides performance analysis to ensure accurate, timely reporting to support business processes, decision-making and effective management of the CallCenter. Major duties include administering department workforce activities, personnel resources and productivity measurements with the goal of...

JOB DESCRIPTION Title: Department: Call Center Representative Credit Services Job Summary Neiman Marcus Credit Services is offering a career opportunity for an outstanding candidate as a Call Center Representative in Credit Services Division. This opportunity is located in the Downtown Dallas area, and now is a great time to join the team! Our Customer Service Call Center Representatives are ...

Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Duties: * Determines requirements by working with customers. * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Resolves problems by clarifying issues; researching and exploring answers and altern...

Sage Telecom, Inc. – Dallas, Texas (North Dallas Area) Sage Telecom, Inc., a leader in telecommunications, has immediate full time opportunities for Workforce Business Analyst in our North Dallas office. We are looking for energetic, friendly people with call center experience in customer service and great communications skills. Provided below is a brief overview of the position. Responsibilitie...

Knowledge, Skills & Abilities Required: This individual be able to perform the following: •Possess previous customer service experience in call center atmosphere. •Must have proper telephone etiquette and have an ability to remain calm under high-pressure telephone situations. •Must maintain a quality monitoring score of 96.5% or higher •Must have excellent attendance with no more than six un...

Does everyone you know come to you for help with their computers, cell phones, tablets, and mp3 players? Do you love being their go-to person? Do you want to enjoy the perks of working at home? This is the position for you! KellyConnect is looking for enthusiastic and energetic people to be the friendly voice of our program. As a first-level technical support advisor, you will be responsible for...

Career Showcase is a Job Fair Company that specializes in Customer Service, Call Center, Marketing, Business Development, Sales and Financial Services jobs. We partner with many companies to help them find the best talent the market has to offer. Companies come to our fairs to interview and hire the BEST of the BEST professionals, account executives telemarketers and managers. Our fairs are open ...

EOS Services is a national Accounts Receivable Outsourcing (ARO) company headquartered in Norwell, Massachusetts with regional offices in Rochester (NY), Chicago (IL), Dallas (TX), Denver (CO) and Novato (CA). In total, EOS Services employs over 1200 employees across North America. EOS Services is a division of the EOS Group, one of Europe's largest ARO companies with over 40 subsidiaries, 4,000 e...

We are seeking a professional to fill the role of Technical Support/Call Center Specialist for phone and sales support of survey and machine control systems with a special emphasis on Topcon's SiteLink systems. The ideal candidate will have previous experience in the construction and survey industry using positioning technology and software. You should have a sound understanding of our clients’ bu...

https://home.eease.adp.com/recruit/?id=12701371 Armored AutoGroup (“AAG” or the “Company”) is the leading global manufacturer and marketer of automotive appearance, performance, and do-it-yourself A/C recharge products sold under iconic brands that include Armor All®, STP®, A/C Pro®, and Tuff Stuff®. Headquartered in Danbury, Connecticut, with key operations in Europe, the Americas and Asia, the ...

We are currently seeking a Call Center Trainer for our Dallas Center of Excellence. The center is located in Richardson. Responsibilities: · Conducts all training for new hires · Conducts refresher training and ongoing training of existing employees · Monitors progress of new team members and coaches and develops them for improvement · Delivers feedback to the department; develops training in...

Description In this role, youll manage talent, inspire your team, and make sure every Coworker and customer comes away with a great experience. Youll help your agents to build strong relationships, make expert recommendations, and provide mobile solutions to customers like a pro. Along the way, youll stay current on all our mobile technology so that you can be an expert for your Coworkers and you...

Description Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive high-volume inbound calls, email, web forms and voice mail Document contact in database Resolve issues following SOPs Escalat...

Description Mobile Support Representative handles all mobile inquiries with courtesy, professionalism and respect. Inquiries include billing, rate plans, features, services, network coverage, handsets & devices, accessories, repair, troubleshooting, credits & adjustments, etc. May resolve inquiries received via telephone or online channels. Mobile Support Representative documents all contacts and...

Overview: We are currently seeking an agent who can perform as a Part time Admin and the remaining time on Phone for our Dallas, TX Center of Excellence. Must have Samsung Experience Responsibilities: Daily: CSS FCR report to Samsung – email & FTP, CSS FCR new data load into iQor1, MHC report to Samsung – email & FTP, Load GCIC data in iQor1, Send QM Agent Performance to Samsung, CSS FCR Data ...