Call Center Jobs in Iowa
If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service. Through our industry-leading, paid training program, you will learn all about ins...
Benefits: Health, Vision, Basic Life and Dental Job Type: Full Time Experience: 2+ Years Preferred Job Category: Programming and Reporting Job Responsibilities This fulltime position will report to the Vice President of Programming and Reporting and will be responsible for the development of database schemas, creation of stored procedures and reports as well as the maintenance and development...
Fall Into A Great Job! Inbound Call Center Representatives and Home Agents. 1st and 2nd Shifts Available*Weekend Shifts Also. Home Agent Positions Available to Iowa and Wisconsin Residents Only. Must Have PC, High-Speed Internet & Landline Phone. *Flexible Hours *Monthly Bonus *Advancements Opportunities *New Employee Store *Catalog Discounts of 35-40% *Clean/Comfortable Work Environment *Add-on S...
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer of Minorities/Females/Vets/Disability Position Overview Represents American Home Shield to customers and business partners (e.g., contractors,realtors, etc.). Acquires knowledge and understanding of AHS product coverage and must adher...
We are seeking Part Time Sales & Customer Relation Reps to join our outstanding team of professionals in Waterloo, IA! To learn more about this position and begin your online profile visit us at: http://www.experiencedone.com/ , enter 52364568 in the Keyword search field. You may also submit your resume to: Lolita Jones; ***** The Sales and Customer Relations Rep provides su...
Company Description: The Transamerica companies offer a wide array of innovative financial services and products with a common purpose: to help individuals, families, and businesses build, protect and preserve their hard-earned assets. With more than a century of experience, we have built a strong reputation on solid management, sound decisions and consumer confidence. The Transamerica companies ...
Sears Holdings Corporation W DES MOINES, IA
Builds customer loyalty by providing excellent customer service through the coaching and development of call center or web center customer service and sales agents. Responsibilities include coaching for improvement, monitoring and managing performance. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management....
CUNA Mutual Group Waverly, IA
Work Location: Waverly, IA We are seeking an uncommon professional to join our team as a Consumer Sales Representative Hours: 8 hour shift between 7am-7pm (rotating weekends) Compensation: Base + Incentive Job Responsibilities 1. Efficiently and effectively handle incoming telephone calls from credit union members, with the ability to follow CUNA Mutual’ s sales process to assess and identify...
If you are looking for a new and exciting place to work, look no further than SC Data Center, Inc., an affiliate company of Colony Brands, Inc. Be social, have fun, and make friends while you work! We are currently accepting applications for Temporary Bilingual Phone Representatives to work in our Call Center. Responsibilities include maintaining positive customer relations by addressing all typ...
Job Information RN CALL CENTER (38212) Company: UnityPoint Health (corporate services) Facility / Division: NONE Account: CALL CENTER Department: CALL CENTER Employment Status: AS NEEDED/NON SCHEDULED (PRN) FTE: PRN (FTE: 0.10, Hours: 0) Shift: Evenings Location: CALL CENTER SIOUX CITY 401 DOUGLAS ST STE 400 SIOUX CITY, IA 51101 Essential Functions & Responsibilities Delivers...
Job Information RN CALL CENTER (31316) Company: UnityPoint Health (corporate services) Facility / Division: NONE Account: CALL CENTER Department: CALL CENTER Employment Status: PART-TIME REGULAR (PTR) FTE: Part-Time (FTE: 0.40, Hours: 32) Shift: Every Weekend- Saturday/Sunday only; Evenings Location: CALL CENTER SIOUX CITY 401 DOUGLAS ST STE 400 SIOUX CITY, IA 51101 Essential ...
If you are looking for a new and exciting place to work, look no further than SC Data Center, Inc., an affiliate company of Colony Brands, Inc. Be social, have fun, and make friends while you work! We are currently accepting applications for Temporary Phone Representatives to work in our Clinton Call Center. Responsibilities include maintaining positive customer relations by addressing all types ...
ServiceMaster CARROLL, IA
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Position Overview Represents American Home Shield to customers and business partners (e.g., contractors,realtors, etc.). Acquires knowledge and understanding of AHS product coverage and must adh...
Project/Position Introduction: The Call Center Supervisor is primarly responsible for the quality assurance monitoring of the call center and following established guidelines while ensuring call center teams meet or exceeds the State’s contractual requirements. Responsibilities: Supervises all Client Service Representatives including all functions associated with the call center Monitors the p...
Noble Automotive Group located in Newton is looking for Customer Service Representative/Call Center Representatives to join their expanding Business Development Center As a representative you are the first point of contact, corresponding with customers by phone and setting appointments for the sales department. If you have an extremely professional phone voice and are driven to earn bonuses--in a...
Call Center Representative Job Purpose: *Determines requirements by working with customers *Answers inquires by clarifying desired information *Resolves problems by clarifying issues *Fulfills requests by clarifying desired information *Sells additional services by recognizing opportunities to up-sell accounts, explain new features *Maintain call center database by entering information *Kee...
We are looking for employees who are well spoken, hard working, computer savvy, listen well and are team players. Prior work experience is not necessary. QCSS is an excellent environment to work in & we have a very tight team. The job will consist of professional phone work: Temp to hire positions available (Part and Full time) Pay starts at 10/hour for evenings, weekends Schedule: 4pm-clos...
Responsibilities This is a call center customer service rep position and the start date is December 8, 2014. Do you thrive in a fast paced office environment and enjoy the challenges that go along with meeting customer's needs? Are you a motivated customer service professional who's looking to be rewarded for the excellent service you provide? Are you looking for an opportunity to start a care...
LogistiCare, Inc. Des Moines, IA, 50301
Education: - BA/BS degree strongly preferred Experience: - 10 years progressive customer service experience, with a minimum of 6 years experience as a manager in a 50+ seat call center - Experience managing a customer contact operations function focused on inbound call processing - Experience developing staffing strategies and implementing staffing plans - Experience developing and implementing in...
Interestate Batteries Urbandale, IA, 50323
Responsibilities: Manages the initiation, growth and maintenance of business relationships and revenue generation from commercial accounts and consumer program accounts located within specified market boundaries. Achieve specific revenue and gross profit margin objectives. Provide sales leadership, support local retail staff, and team with telesales. Conduct sales meetings with commercial accoun...
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Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Iowa
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Enters customer information into database; updates databases with changes as needed.
Informs clients by explaining procedures; answering questions; providing information; replying to correspondence.
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