Call Center Jobs in Maryland
CALL CENTER REPRESENTATIVE - Baltimore, MD National Spine & Pain Centers®, the largest interventional pain management practice on the East Coast, is looking for outstanding medical call center representatives to staff our newly opening communications facility at our current Baltimore practice location. We are looking for candidates who are conscientious, extremely organized, and who possess a pass...
A well-established call center in Glen Burnie, MD is currently seeking customer service representatives with call center experience. This is a temporary to permanent opportunity starting at $10 hourly with opportunity to make up to $15/hour with performance based bonuses. Working hours: all shifts available The ideal candidate will possess: -Minimum of 1 year customer service experience in a call...
Company Confidential Gaithersburg, MD, 20878
AGaithersburg, MD call center is looking for several full-time customer servicerepresentatives with healthcare experience. General responsibilities include,but are not limited to, handling inbound calls and making outbound calls topatients and insurance companies. You will need to be able to respond to inquiriesregarding medical bills and claims billing status in an accurate, polite andtimely mann...
Our client in Baltimore, a retailer of sustainable products, is currently seeking a Customer Service Manager to join their quickly growing team. This individual needs to be highly-motivated with superior customer service skills. This is a full time permanent position offering $70-$80k. Hours will be flexible to correspond to volume and will typically be between 8:30am-6:00pm. In this role you will...
The position is to service inbound and outbound client employee contacts in reporting an incident with the company vehicle (Incidents may or may not have resulted in actual damage and/or employee injury). All Driver Assistance Representatives have constant interaction with the clients to address any human & emotional needs directly or indirectly expressed based on the client?s situation. It is exp...
Job Description : PAREXEL International Career Opportunities Open House Baltimore Unit Imagine a career where every project you work on could help get a life-changing medication to patients who need it. At PAREXEL International, you will be part of a team helping the most innovative biopharmaceutical and medical device companies on earth develop products and get them to market faster. PAREXEL is l...
. TAD PGS, INC. is currently seeking a Help Desk Call Center Agent for one of our clients in Laurel, MD. Per Government Sector, must be a U.S. Citizen. Must have the ability to obtain a Secret Clearance. Must have an Interim Secret Clearance to start. Purpose of the job: Provide technical phone and/or walkup support as a member of the Help Desk. Provide Help Desk phone support for customer departm...
JOB DESCRIPTION SUMMARY: Answers inbound calls and makes outbound calls, as well as assists customers who have specific inquiries regarding hospital bills. High volume, high energy call center environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Excellent verbal and communication skills. -Fast and accurate typing skills and the ability to create grammatically correct responses to inquiries. Must b...
Call Center Services Associate The Baltimore Life Insurance Company is looking for a service-oriented, enthusiastic Call Center Service Associate to join our team at our Owings Mills, Maryland home office. The qualified candidate will learn to service our customers and sales agents as well as process key insurance transactions in an accurate and timely manner. Requirements include: Bachelor’s degr...
We are a local downtown Salisbury company looking to add to our call center team. Currently we are seeking motivated, professional people to call on previously contacted prospects and complete the enrollment. Great training will be provided to ensure your success. No previous sales experience necessary just motivation to succeed. We offer flexible afternoon and evening hours, a positive work envir...
JOB DESCRIPTION-Telemarketer / Appointment Setter $50,000 Salary + Bonus This individual is responsible for managing call center tasked with setting appointments with small businesses for outside sales representatives. DUTIES AND RESPONSIBILITIES Manage telemarketers making outbound calls in a call center environment to set appointments. REQUIRED QUALIFICATIONS • High School Diploma or equivalent....
Capitol Office Solutions is a subsidiary of Xerox Corporation. We are the Mid-Atlantic's most advanced technology and Services Company specializing in Office Systems and Workflow Solutions. We partner with key industry leaders such as Xerox, Kyocera, and Hewlett Packard. We're headquartered in Columbia, MD and have offices in Washington D.C., and Tyson's Corner. We offer the Xerox technology with...
This person will be trained for the first 6 weeks, then will be in Call Center scheduling outpatient appointments in a clinical environment. People calling in could be patients, doctors, business professionals, etc. This person needs to feel comfortable handling emergency or life threatening phone calls in a fast paced clinical environment. Extreme professionalism is a must!!! Eventually will be p...
Sales Focus Inc. has a position available for an Outbound Call Center Manager for our Marriottsville, MD office in Howard County (Next to Ellicott City). The candidate must have extensive experience in managing multiple inside sales teams. This position will be the leader in defining and refining the existing sales organizations. Candidate is responsible for motivating sales force to obtain goals...
AccountAbilities Professional Group, A Division of Corporate Resource Services Company New Castle, DE
Job Description Our firm is seeking very seasoned, highly productive and exceptionally successful Call Center Representatives to provide Customer Financial Data Verification (KYC/AML) services to our client at their Call Center located in New Castle, Delaware. Job Requirements Successful Candidates must be 100 % bi-lingual in Spanish / English and: Possess strong Generalist knowledge in KYC (Know...
KGHS is seeking 60 Customer Care Specialists to support member inquiries regarding health benefits and enrollment. This is a Temporary to Permanent opportunity. Pay Rate: $13.00-$16.00 per hour based on experience Qualifications: Required: 2 years call center-customer service experience in a healthcare/insurance environment Strong to moderate communication, problem solving, customer service, scree...
Responsibilities This position is for a supervisor in the Silver Spring Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP systems,...
Company Confidential Fulton, MD, 20759
A prestigious Healthcare company located in Columbia, Maryland area is in search for an experienced Call Center Representative for an immediate hire for a long term contract position. The Representative will service customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining database. Bi-lingual candidates encouraged to apply Responsibilitie...
Education Affiliates provides educational programs that deliver real-life career skills in high demand occupations that lead to employment upon graduation and a lifetime of personal growth. Position Description: Education Affiliates Position: Call Center Representative Are you a personable, enthusiastic, and outgoing person? If so, we want you to join our Call Center team. Education Affiliates is...
Telemarketers / Appointment setters We are looking for well-spoken people to set appointments for a Nationally known company selling a health related product. We respond to our direct mail, television campaigns, internet responses and direct call inquires on an immediate basis. We have positions available for Full Time and Part Time 8:00 AM to 3:00 PM Full Time 6:30 PM to 10:00 PM Part Time The st...
Learn About Small Business Call Center Software, Jobs, Training & More.
Part Positions Open. Hiring Now - Apply Today!
Hiring Immediately. Up to $17-78/HR - Apply Now
Hiring Immediately Up to $17-78/HR - Apply Now
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Informs clients by explaining procedures; answering questions; providing information; replying to correspondence.
Enters customer information into database; updates databases with changes as needed.
Popular Call Center Articles
Be a Home-Based Customer-Service Representative
A growing portion of North American call-center agents work from home. Get an inside look at this home-based career.
Sample Letter of Recommendation
Ever wanted to write a glowing letter of recommendation but weren't sure what it should look like? Here's an example.
Sample Resume for a Midlevel IT Help Desk Professional
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.
Sample Resume for a Customer Service Representative
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
Thousands of retail catalogs are sent to mailboxes like yours. Learn how you can deliver mass-market results.