Call Center Jobs in Maryland
Telemarketers / Appointment setters We are looking for well-spoken people to set appointments for a Nationally known company selling a health related product. We respond to our direct mail, television campaigns, internet responses and direct call inquires on an immediate basis. We have positions available for Full Time and Part Time 8:00 AM to 3:00 PM Full Time 6:30 PM to 10:00 PM Part Time ...
1st Choice, LLC has several IMMEDIATE openings for Customer Service Call Center Representatives to support a client in the Rockville, MD. This is a contract position with the potential for FT employment. JOB DESCRITPION Under the general supervision of a Customer Service Supervisor, this position entails full-performance level customer service work providing assistance via telephone to customers...
Our client is looking for a Project Manager to work onsite in Bethesda, MD Title:Project Manager Description: Project Manager Bethesda, MD Job Description The primary purpose of the Project Manager is to execute efficient and cost effective methods that will champion customer service satisfaction and quality assurance for all consumers of the National Institute of Health Call Center Service...
Do you have call center experience with an emphasis on SALES? If so, we have a great opportunity for you located in La Plata, MD - Charles County. This position is VERY sales oriented, and we are looking for people that are highly motivated, ability to sell commission based, a self starter, energetic, detail oriented, personable, and eager to work. The position you must have experience in a fast ...
Description: Position Description: If you want to achieve more in your mission of healthcare, you have to be really smart about the business of healthcare. Challenge yourself, your peers and our industry by shaping what healthcare looks like and doing your life's best work.SM Employees in this position support the Vision operations (Retail Vision stores, Production lab) of the business. Onl...
The position is to service inbound and outbound client employee contacts in reporting an incident with the company vehicle (Incidents may or may not have resulted in actual damage and/or employee injury). All Driver Assistance Representatives have constant interaction with the clients to address any human & emotional needs directly or indirectly expressed based on the client?s situation. It is exp...
Randstad is currently seeking entry level candidates for a customer service position for one of our clients in the Columbia, MD area. This position will require candidates to take a high volume of inbound calls. This person should be able to multitask while keeping a positive attitude! The hours for this position are from 8:00AM EST to 5:00PM EST, Monday to Friday and can vary. This is a Tempora...
Description: Korean Speaking Call Center Reps Needed! Elkridge, Maryland! For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. (sm) Due to an expansion of our business into multiple states, we...
Description: Position Description: For those who want to invent the future of healthcare, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.SM You will be handling Incoming and Outgoing calls from Vision Providers requesting status updates on the...
IMMEDIATE OPPORTUNITIES AVAILABLE FOR ACCOUNT MANAGERS!! We are currently seeking professional account managers with call center experience to join a team of other professionals that will assist in billing inquiries and resolutions, general information, payment processing, and much more!! Base salary is $11.50 per hour + incentives for top performers!! The ideal candidate will possess the minimu...
Will be scheduling deliveries, "soft" up-selling of clients products, training will be in LaPlata, MD. Once training is complete, will then move up to the Glen Burnie site. Will be reimbursed for mileage while in training. Must be able to work some Saturdays...
Salary Information Hourly Rate: $14.53 - $32.15 Summary Contribute to Verizon's revenue results by selling Verizon broadband, entertainment & telecommunications products and services. Attain or exceed a monthly sales objective. Additional functions may include, investigating and resolving customer inquiries, disputes and/or complaints on service, billing, rates, adjustments, and policy issues. ...
Company Confidential Owings Mills, MD, 21117
FINANCIAL SERVICE REPRESENTATIVE PART TIME JUNIOR ASSOCIATION POSITION (Mon-Fri 8am-2pm) FULL TIME SENIOR ASSOCIATE POSITION (Mon, Tue, Thur, Fri, Sat - 40hrs/wk) Job Summary: Screen applicants via phone that have applied for a short term loan. The screening process entails verifying employment and banking information for prospects. This position reports directly to the Sales Manager. Responsi...
JOB DESCRIPTION SUMMARY: Answers inbound calls and makes outbound calls, as well as assists customers who have specific inquiries regarding hospital bills. High volume, high energy call center environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Excellent verbal and communication skills. -Fast and accurate typing skills and the ability to create grammatically correct responses to inquiries. Mu...
Modis has multiple roles for a call center representatives located downtown Baltimore in Canton, MD 21224. Excellent opportunity for an entry level candidate trying to get into the Desktop Support world. Description Will be providing level one customer support via phone for all technology products and services provided by the client Will be working on a Window 7 platform Must have excellent cu...
Responsibilities will include scheduling patient office and radiology appointments. Fielding calls for Doctors, nurses and ancillary staff. Sending appointment reminders and various additional tasks as needed....
Overview: The Coordinator-Quality Assurance monitors live and recorded calls and evaluates them using a pre-determined set of criteria (scorecard) and provides feedback to managers regarding the performance of Customer Service Representatives. Responsibilities: Monitors live and recorded calls and evaluates them using a pre-determined set of criteria (scorecard) according to a scheduled determi...
Ikea Baltimore, MD, 21203
Your tasks will include: Accept incoming calls from customers and resolve their issues by collecting pertinent information, informing customer of options and finding an acceptable solution. Provide customers with a forum to express their concerns and react in a professional and empathetic manner. Use available resources to educate yourself on products, services and customer interaction techniques....
LifeBridge Health, Inc. Baltimore, MD, 21203
Takes patient's food order utilizing Food and Nutrition's Room Service program. Acts as a liaison for patients, families, physicians and staff members as necessary to facilitate positive customer service. Requirements: Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field; Basic computer skills, Cerner, Standard Office Equipment,...
Step 7 Towson, MD
Mission- and Values-Driven Colleagues...Our people come from different disciplines and backgrounds, but they all share an energy, ambition, and drive to make a meaningful difference in the world. Strategies for Breakthrough Impact...We select high-impact projects and work hard to develop the most effective strategies for change in partnership with our clients. This position leads and manages a te...
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Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
Informs clients by explaining procedures; answering questions; providing information; replying to correspondence.
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