Call Center Jobs in Maryland
Our client, a large health care company in the Mid-Atlantic, has an immediate need for a Healthcare Call Center Representatives. *** Temp to Perm Opportunity! *** Level I & II Representative must have thorough understanding of product base and demonstrate proficiency and consistently meet or exceed performance expectations in all of the requirements. A primary function of Level II is to demonstr...
Description: Korean Speaking Call Center Reps Needed! Elkridge, Maryland! For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. (sm) Due to an expansion of our business into multiple states, we...
Job Description: Great 4 month possible temp-to-hire opportunity for individuals with call center AND health insurance experience. ALL applicants MUST be Bi-Lingual. Looking for both full and part-time candidates that meet ALL qualifications. Well established organization is looking for candidates with strong customer service skills to respond to customers' inquiries. Requirements include excelle...
The position is to service inbound and outbound client employee contacts in reporting an incident with the company vehicle (Incidents may or may not have resulted in actual damage and/or employee injury). All Driver Assistance Representatives have constant interaction with the clients to address any human & emotional needs directly or indirectly expressed based on the client?s situation. It is exp...
Software/Systems Product Support Specialist The Raytheon Solipsys is searching for a Software/Systems Technical Support/Product Support Specialist to join our Cusotmer Support Center. Our Team is responsible for providing 24x7 support to external customers in possession of our Command and Control (C2) software solutions. Additionally, they provide licensing as needed, and support internal progra...
CALL CENTER REPRESENTATIVE - Baltimore, MD National Spine & Pain Centers®, the largest interventional pain management practice on the East Coast, is looking for outstanding bi-lingual call center representatives to staff our newly opening communications facility at our Baltimore practice location. We are looking for candidates who are conscientious, extremely organized, and who possess a passion...
Description: Position Description: For those who want to invent the future of healthcare, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.SM You will be handling Incoming and Outgoing calls from Vision Providers requesting status updates on the...
Education Affiliates provides educational programs that deliver real-life career skills in high demand occupations that lead to employment upon graduation and a lifetime of personal growth. Position Description: Education Affiliates Position: Call Center Representative Are you a personable, enthusiastic, and outgoing person? If so, we want you to join our Call Center team. Education Affiliates...
A-Line Staffing is looking to fill 10+ Call Center positions in the Rockville, MD area. These positions will be Mon-Fri 40 hours per week. Our client is offering a great pay rate on these Call Center positions to attract the top talent. I have listed the Job summary below for you to review. If you are interested please email or call me as soon as possible. Our client is looking to fill these Call ...
CALL CENTER REPRESENTATIVE - Baltimore, MD National Spine & Pain Centers®, one of the leading pain management specialty providers in the Greater Baltimore/Washington area, is looking for outstanding medical call center representatives to staff our newly opening communications facility at our current Baltimore practice location. We are looking for candidates who are conscientious, extremely organ...
Position Description: Under the supervision of the Call Center Supervisor, coordinate electronic new patient intake for SMART Pain Management and take all calls coming into SMART Pain Management Call Center. Make reminder calls to patients. Act as primary conduit for the transmission of information between all offices, corporate and callers. Responsible for obtaining patient demographics, insuran...
Salary Information Hourly Rate: $14.53 - $32.15 Summary Contribute to Verizon's revenue results by selling Verizon broadband, entertainment & telecommunications products and services. Attain or exceed a monthly sales objective. Additional functions may include, investigating and resolving customer inquiries, disputes and/or complaints on service, billing, rates, adjustments, and policy issues. ...
Koniag Technology Solutions (KTS) is looking for a full time Help Desk/Call Center Specialist for our Baltimore MD location. This is a direct full time position with our company working at our customer’s site. The shift for this position is Monday-Friday 10am-6:30pm (to include a ½ hr non-billable meal break. This position is considered to be an Essential/Mission Critical position. That means you...
POSITION SPECIFIC ESSENTIAL DUTIES: Provide all in-bound callers (public, prospective and current students, faculty and staff) with courteous, accurate, first-tier informational responses to general CCBC or enrollment questions related to admissions, records, financial aid, registration, or payment. Employ effective communications to build positive relationships between CCBC, as contact person, ...
Quadrant, Inc. has an immediate need for a Medical Call Center Representative in Annapolis, Maryland. HOURS: Monday-Friday 8:00am - 6:00pm MUST: 1 year of Call Center experience 2 plus years of medical office experience with a patient/customer care focus Basic billing experience Customer service attitude and experience Strong communication skills Must be able to pass a drug screen DUTIES...
This person will be trained for the first 6 weeks, then will be in Call Center scheduling outpatient appointments in a clinical environment. People calling in could be patients, doctors, business professionals, etc. This person needs to feel comfortable handling emergency or life threatening phone calls in a fast paced clinical environment. Extreme professionalism is a must!!! Eventually will be p...
JOB DESCRIPTION SUMMARY: Answers inbound calls and makes outbound calls, as well as assists customers who have specific inquiries regarding hospital bills. High volume, high energy call center environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Excellent verbal and communication skills. -Fast and accurate typing skills and the ability to create grammatically correct responses to inquiries. Mu...
Our office is currently recruiting Bilingual English/Spanish call center representatives for a Health Insurance call center in downtown Baltimore for several full time openings. This is a long-term temporary position offering $13.39/hour. Working hours: M-F 8:00am-9:00pm Qualified candidates will possess: --Minimum of 1 year call center or health insurance experience --High school diploma, GED...
Families First Washington DC Metro Area, MD
Company Description The Net America Corporation is a Woman-owned firm specializing in IT/Software Engineering & Development, Organizational & Program Management, Multichannel Contact Centers & Help Desk Services, Peer Review & Grants Management, and Conference & Logistics Support. Job Description Position: Project Manager Job Description: The net.America Corporation is seeking a Project Manag...
Step 7 Frederick, MD
Duties include: Call Center experience preferred Customer service for cable tv customers, data entry, run reports, must be proficient in Microsoft Office. Good computer skills, excellent customer service ability. Must be able to work nights and weekends. $11.00 - $13.00 hr. based on experience...
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Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
Informs clients by explaining procedures; answering questions; providing information; replying to correspondence.
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