Call Center Jobs in New York
Inside Sales – CallCenter Representative Keystone Automotive Industries, a subsidiary of LKQ Corporation, is the leading national distributor of automotive collision replacement parts. Due to our tremendous growth, opportunities exist for Inside Sales Coordinators in our Rochester, NY location. Responsibilities: answer inbound sales calls, order entry, up-selling, cross selling, customer service...
Description: For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments o...
NCO, an EGS Company, is a leading global provider of business process outsourcing (BPO) services, including accounts receivable management, revenue cycle management, and order to cash BPO services. NCO provides services across multiple vertical markets through a combination of voice, chat, email, SMS, voice automation, back-office, social media, and self-help portals. NCO provides services through...
A well-established luxury based black car company located in Woodside (Queens) seeks a dependable, professional dispatchers and operators with 2 or more years of solid experience. We have been in business for over 15 years and are looking for an individual to join our team great pay, great working environment and there is room to grow with the company Responsibilities: *To Take inbound calls an...
We have an exciting opportunity at a market research company for a Call Center Trainer in Jericho, NY. Responsibilities Include: - Train new and current call center representatives - Create and regularly improve call center training manual - Coach and develop technical and customer service skills of call center representatives - Develop positive team environment through proactive recognition ...
We have an exciting opportunity at a market research company for a Call Center Team Leader in Jericho, NY. Responsibilities Include: - Keep track of daily team performance, individual metrics, break times, and set good example for call center reps on the floor - Assist in taking escalated phone calls and emails as needed - Work with Managers regarding staffing needs, workload volume, and call ...
M-F 9:15-6:00 w/alternating Saturdays 8:15-4:30 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Receives telephone calls from member/potential members, verifies their identity/ signature, and, as appropriate, provides requested information on existing accounts, and completes applications for new ones. Escalates calls as required. Cross sells by advisi...
Now Hiring! NYC’s largest Black Car & Limousine Company is seeking experienced CustomerServiceCallCenter Agents for our Brooklyn based location. We are a successor to a line of family owned businesses for over 80 years. Over 1400 vehicles dispatched in the Tri-State area. Full time positions available for afternoon/evening (3pm - 11pm) and overnight (12am - 7am). **Both shifts will require one 12...
Open Door is seeking a Call Center Representative for its Family Medical Center in Ossining, NY. The Call Center Representative will report to the Call Center Manager and will be based in Ossining, NY. The Call Center provides assistance with all incoming calls to our centers and supports access for care to our patients for medical, dental, and behavioral health services provided throughout our lo...
I.C. International is a Long Island based marketing research firm. We are seeking a motivated Call Center Supervisor to join our rapidly expanding team. This position will oversee our 25 seat call center where we conduct marketing research telephone surveys. When sending your resume, please make sure to detail your call center supervisory experience. *Please do not apply if you do not have call ce...
Judge Healthcare is currently seeking a Bilingual - Medicare Call Center Representative for a growing Medicare company in New York City!!! MUST HAVE MEDICARE CALL CENTER EXPERIENCE. MUST BE BILINGUAL fluent in: Chinese, Mandarin, Russian, or Spanish. MUST have experience in healthcare / health plan environment. This representative will work in customer service with Managed Long Term Care and M...
Job Description: Call Center Customer Service Representative Dial 7’s goal is to employ a staff of phone representatives who will provide first class customer service to each and every caller. Dial 7 proudly boasts of the most advanced technology and a clean, late model fleet with professional drivers, however our most valuable asset is excellent customer service. Dial 7 is looking for men and w...
Bi-lingual HCA/ Call Center MAJOR DUTIES & RESPONSIBILITIES: JOB SKILLS Maintains strict confidentiality of all patient information. Answers the telephone (single and multi-line & switchboard) in a professional manner and directs calls appropriately. Registers new patients and enters all demographic data received into computer Schedules and verifies initial and follow-up appointments. Mainta...
Join our family of talented Call Center Representative who “Just Sound Better!' Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small training classes, one-on-one coaching, and our proven st...
Job Description: Immediate Openings - Straight Customer Service This will be straight up customer service. Taking calls from cue in a timely manner, coordinating installations, repairs, etc with the customers and field technicians, making sure everyone is happy. Adjusts complaints concerning service rendered, referring complaints of service failures to designated departments for investigation. ...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Health...
Occasionally, we get call center positions in Rochester, Pittsford, and Irondequoit, ranging from $9.50-13.50, usually outbound calling. If you have a strong work history and are looking for full-time work (temp or perm), please apply to this post....
You know how to communicate with customers to find out what they need—and what solutions can fill those needs. Our dedicated Sales professionals receive award-winning training so they can present our game-changing technologies, products and services to the world. Responsibilities -Responsible for leading and coaching a team of approximately 15-20 Associates in a Consumer Sales and Service Call C...
Description: There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work.SM Talk about meaningful work. Talk about an important role. Let's talk about your next c...
We are currently seeking Experienced Bilingual (English/Spanish) Contact Center Agents for our Buffalo Center of Excellence. Responsibilities: · Ability to handle/prioritize multiple tasks in a fast-paced environment · Ability to resolve the customer’s problem with first call resolution · Deliver award winning customer service · Data entry and document systems per customer requirements · Mul...
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Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Enters customer information into database; updates databases with changes as needed.
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
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