Call Center Jobs in Virginia
SUPPORT OVERVIEW: The Enterprise Service Desk ESD Call Center Technician CCT performs initial triage of all problems experienced by customers in the information technology environment. The CCT is focused on first contact resolution of incidents that are first contact resolvable. Incidents that are not resolvable at first contact are forwarded to the appropriate functional group for resolution. ESS...
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FOR...
Description Northrop Grumman Information Systems sector is seeking a Call Center Manager to join our team of qualified, diverse individuals. This position will be located in Quantico, VA. Where Technology and Teamwork come together. The qualified applicant will become part of Northrop Grumman's future efforts to support mission critical infrastructure, enterprise applications and personnel at the...
Job Title:Call Center Quality Assurance Supervisor Requisition ID:14008UZ Job Category:Human Resource Management Primary Location:USA-VA: VIRGINIA-CHANTILLY Schedule:Full-time Job Type:Regular Job Posting:Apr 15, 2014, 1:59:54 PM Description: Essential Job Functions Conducts training courses, both on-site and on-line, for professional development and non-technical skills training to include lectur...
If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service. Through our industry-leading, paid training program, you will learn all about insu...
Description Responsible for providing support and input for the management of activities for Call Center Operations. Assists the various leaders and their management teams with call forecasting and organizational planning. Completes work assignments independently or with minimal supervision/guidance. Projects require problem resolution using standard policies and procedures. Acts as team member or...
OrthoVirginia, a premier provider of orthopaedic specialty care in Central Virginia, seeks a Full-time Call Center Agents for its high volume clinic offices. The Agent will schedule,answer and process incoming calls from patients, physicians, physician offices, and the general public. Candidates should possess the following minimum qualifications: Excellent customer service and problem solving ski...
RemX is currently recruiting for a call center representative. Bilingual candidates please apply!! This position is primarily responsible for supporting the contracting department by handling the administrative functions necessary to set up providers joining the health network. The qualified candidate MUST be flexible to working any shift from 9am to 11pm! Some shifts may include weekends and you...
1st Choice, LLC has IMMEDIATE openings for Bilingual (Spanish)Â Call Center Representatives to support a client in the Richmond, VA area. Candidates must be fast learners who are effectively able to adapt to a rapidly changing work environment. DUTIES Determines requirements by working with customers Answers inquiries by clarifying desired information; researching, locating, and providing informat...
We are looking for bilingual call center associates with fluency in Spanish and English. Spanish is required for this position! Please do not apply if you are not fluent in both languages (Spanish and English) The schedules for these positions are 9am-6pm and pay rate is $12 an hour (during training hours will be 8am-5pm) Our client is looking for candidates that have solid communications and phon...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
ALEX - Alternative Experts, LLC is an established 8(a) Woman-Owned professional services company which was founded in 1987 and currently headquartered in Chantilly, VA. ALEX offers a wide spectrum of technical, logistical and program management solutions to fulfill program requirements, achieve greater productivity and increase competitiveness for our Federal, State and Local government as well as...
Privia Health is a unique national physician practice management and population health technology company that partners with top doctors to keep people healthy, prevent disease, and better manage care in-between office visits. Through our high-performance physician group (Privia Medical Group), accountable care organization (Privia Quality Network), and population health management programs, Privi...
AccountAbilities Professional Group, A Division of Corporate Resource Services Company New Castle, DE
Job Description Our firm is seeking very seasoned, highly productive and exceptionally successful Call Center Representatives to provide Customer Financial Data Verification (KYC/AML) services to our client at their Call Center located in New Castle, Delaware. Job Requirements Successful Candidates must be 100 % bi-lingual in Spanish / English and: Possess strong Generalist knowledge in KYC (Know...
NCO, an EGS Company, is a leading global provider of business process outsourcing (BPO) services, including accounts receivable management, revenue cycle management, and order to cash BPO services. NCO provides services across multiple vertical markets through a combination of voice, chat, email, SMS, voice automation, back-office, social media, and self-help portals. NCO provides services through...
Tidewater Finance Company, located in Virginia Beach, VA has a full-time position available for a Contact Resolution Supervisor. We are a growing company and this position affords an opportunity to learn and contribute within our organization. Qualified candidates should possess the following characteristics including, but not limited to: · Minimum of 2 years’ supervisory experience · Excellent in...
The customer service and sales coordinator's primary responsibility is to provide exceptional support to our commercial accounts. Respond to inquiries regarding placement of orders, technical issues, billing and statement inquiries, requests for literature and complaints as outlined in departmental policies and procedures. Ability to develop rapport and strong relationships to ensure customer rete...
This is a phenomenal opportunity to be part of something growing at a rapid rate, gaining a lot of attention in the marketplace with an opportunity to make a significant impact on the lives of millions of people. Primary Job Duties: You will help customers that are looking for additional information about our products and services, have technical questions, and questions about billing. You will he...
The Data Center Engineer Technician, Shift Engineer, will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while kee...
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Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Virginia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
Informs clients by explaining procedures; answering questions; providing information; replying to correspondence.
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