Call Center Jobs in Virginia
1st Choice is seeking a Spanish Speaking Call Center Representative who will handle inbound customer calls. The ideal candidate will demonstrate the ability to handle escalated calls and provide first call resolution for the customer. Individual must have the ability to multi-task and have the interpersonal skills to handle questions and provide solutions for customers experiencing problems. Dutie...
1st Choice has a great opportunity for individuals with great customer service and call center experience Duties: Responds and makes a best effort to resolve all callers' inquiries and needs, including those concerning programs such as Medicaid Assists customers including prospective enrollees and people assisting enrollees or acting on their behalf, via the phone, mail, web, or in person in accor...
Position Overview: We are looking for a dynamic phone representative to sell insurance products and services in our newly formed call center environment. We are looking for customer focused people with a strong desire to succeed in a sales driven environment. Our sales representatives will take incoming phone inquiries as well as respond to outbound leads from potential customers. You will provide...
If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service. Through our industry-leading, paid training program, you will learn all about insu...
Description Provide leadership and structure to Exostar’s Call Center. We seek an individual who is a strategic and proactive customer service oriented thinker, to address the tactical as well as strategic expectations of our customers and Exostar. As part of the management team, provide contribution and bandwidth to the corporate requirements of Exostar, help drive focus and momentum needed to ac...
Description Job Overview: The Call Center/Alarm Monitoring Representative is responsible for monitoring Macys burglar/fire alarms and phone systems in a fast-paced, 24 hour environment. Essential Functions: Responsible for monitoring Macys Burglar / Fire Alarms Responsible for dispatching Police and Fire authorities as well as Loss Prevention staff. Clerical duties related to alarm monitoring and...
Employment We are delighted that you are interested in becoming an Argent Team Member. Since 1956 our Team Member commitment to excellence and enthusiasm has set us apart as a first-rate financial institution. The positive work environment allows for dynamic growth opportunities, superb benefit packages, continuous education opportunities and competitive compensation. Whether you have a background...
Customer Service Representative (Virginia) JOB SUMMARY: We are currently seeking a fluent English and Spanish speaking Customer Service Representative for a busy incentive fulfillment company based in Chantilly. DUTIES AND RESPONSIBILITIES: 1. Very detail oriented 2. Ability to multi-task at a high level (Answer phones, provide service to clients, work online ) 3. Comfortable in a small but busy o...
Security Clearance: Public Trust Knowledge of automated human resources information and tracking systems. Demonstrated ability to analyze, interpret data and apply sound judgment in responding to inquiries from customers. Demonstrated interpersonal and customer service skills. Assistant level knowledge of human resources recruiting and staffing or experience. Provides human resources data entry an...
Senior Security Operations Center (SOC) Analyst CGI Federal is seeking qualified applicants for a Senior Security Operations Center (SOC) Analyst position that will serve as part of a Security Operations Center (SOC)/Managed Security Service Provider team in Manassas, VA. Qualified applicants will be on the forefront of incident response where they will utilize the latest in network security techn...
Data Center Technician position with one of our Fortune 500 clients! As a Data Center Technician, you will be a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain...
Data Center Technicianposition with one of our Fortune 500 clients! Responsibilities: Be a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems Troubleshoot and solve all but the most complex infrastructure issues Create and maintain documentation on technologies you support Understand all aspects of the equipment you support. Act as an escalatio...
Data Center Technician-Ashburn, VA-9 Month Contract LinkedIn recently announced its Most inDemand Employers: 2013. Many of the top 10 rely on CompuCom to provide the highest quality IT talent. Find your dream job today! As a Data Center Technician, you are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and so...
We are currently seeking a Data Center Technician. This is a 9 month contract. Data Center Technician We are currently seeking a Data Center Technician for one of our clients in Ashburn, VA. This is a great opportunity to work for one of the World’s largest online retailer. We invite you to review the positions requirements below and apply today if your skills match our needs. This is a 9 month co...
Description Overview: Supplement the current team with an additional layer of leadership, experience, and responsibility to cover Executive days off/vacations. Facilitate Executive development from within at Macy's Alarm Center to develop backups for Manager level positions. Perform other duties as assigned. Essential Functions: Lead Operator/Data Team in absence of Executive coverage. Train new t...
As a Data Center Technician, you are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey SOPs to...
Responsibilities This position reports the Manager of Contact Center Services Product Management as a part of Verizon Communications CTO organization. The Customer Experience Product Manager (CxM PM) role calls for working with the cross functional teams in marketing, development, operations and IT within contact center, managed services and possibly Terremark teams to develop the go-to-market str...
We have a 9 month contract in Sterling open for a data center tech! Please send updated resumes and I will be in touch. Basic Qualifications Ideal candidates need to be familiar with the following: * IT Hardware Concepts: o RAID o SAN o x86 Architecture o SCSI * Linux/Unix Administration: o Boot Process o GRUB/LILO o File Systems o Network device and protocol configuration o Directory Structure o...
Tidewater Finance Company, located in Virginia Beach, VA has full and part-time positions available for Contact Center Representatives. We provide diverse lending solutions for our dealer network while promoting employee integrity, teamwork and an uncompromised level of customer service. The position requires the following qualifications: A minimum of 1 year in a Call Center environment Collection...
Our client is part of a family of continuing care communities. They are a leader among Springfield, VA managed continuing care retirement communities. Due to rapid growth and demand, they are looking for an experienced On Call/PRN Hospice RN to join their team in Springfield, VA. Some of the benefits of this exceptional opportunity are: Stability–Our client opened their first retirement community...
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Questions & Answers Powered by Yahoo! Answers
Has any one lost his/her IT and call centre job due to offshore outsourcing to India?
Did anyone lost his/her IT or call centre job to India due to offshore outsourcing ? If yes, then what you did after loosing the job ?
What are the best call center jobs in georgia?
Im a college student, so i only have afternoons to work. im not sure if i want to work at home doing it or go to a call center, but what r the best call center jobs in Atlanta. how much is the pay.
Is there any call center jobs available to 1st year college students in the philippines?
If so, please post details. I need a job and I am planning to apply at a call center if ever they accept undergradates. I'm actually a second year college student but didn't finish my second semester ...
I need help finding a 411 or call center job that is not telemarketing, in Northern Virginia?
The title says it all. It seems to me that finding a call center job or 411 job is the most difficult job to find on the internet. I have searched and searched and have come across too many dead ends....
What are some non-advertised call center jobs in Portland OR?
In this economy everything that's advertised tends to have a lot of competition. I've got industry experience but was laid off. Any information on non-advertised call center jobs would be helpful
Part Time Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in Virginia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Enters customer information into database; updates databases with changes as needed.
Informs clients by explaining procedures; answering questions; providing information; replying to correspondence.
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