Customer Service Jobs

Customer Service Job Overview

Customer service jobs exist across the employment spectrum. Customer service representatives serve as the main point of contact between a business and its customers, whether the business is a retail store, a healthcare facility, a restaurant or any number of other businesses that have frequent contact with the public. Inbound call center jobs are a prominent player on the customer service job scene. Some typical duties of customer service representatives include:

  • Greeting customers and helping them navigate through a store.
  • Helping customers solve common problems and referring them to management when necessary.
  • Handling cash and credit card transactions.
  • Telling customers about current promotions and new products.
  • Handling customer complaints.
  • Other tasks, depending on the specific industry and company guidelines.

Customer Service Job Education Requirements


Some customer service jobs, such as entry-level positions in retail or grocery stores, do not have lofty education requirements; many do not even require a high school degree or GED. Other jobs, however, call for more. Bank tellers and store managers, for example, require at least a high school diploma, and many employers prefer candidates who have at least some college under their belts.

Customer service jobs in healthcare often require specialized knowledge in medical terminology and practices.

Customer Service Job Market


The Bureau of Labor Statistics points out that projected job growth for customer service representatives is average, with a 13 percent increase expected between 2012 and 2022. The fastest growth is expected in call centers, which have a projected 38 percent increase.

Many types of customer service jobs have a high turnover rate, which brightens the prospects for anyone looking to secure a job. Candidates with great person-to-person and computer skills are what employers keep an eye out for.

About 20 percent of customer service jobs are part-time, and many companies take on seasonal employees during the busiest times of the year.

Customer Service Job Salary Information


Entry-level customer service positions in retail stores may offer around minimum wage; some, however, give opportunities for employees to earn more via spiffs and commission. The median salary for all customer service jobs is $14.70 per hour.

Earning potential is greater for experienced retail store managers and customer service representatives who work for insurance carriers. According to the BLS, the latter earn a median wage of $16.44 per hour. Less than 10 percent of customer service representatives make more than $24.00 per hour.

Customer service jobs are available across a variety of industries, and these jobs can be a good way to earn some extra cash. However, for passionate people with some higher education, customer service can lead into a rewarding career.
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1000+ Customer Service jobs found on Monster.

Jobs 1 to 20 of 1282278
Company Confidential Jensen Beach, FL, 34957
LUV UR JOB? We do! Our Jensen Beach office is looking for a experienced 440 agent & customer service rep. We have immediate, full time positions available. Salary is most competitive plus benefits. Please forward all referrals to my attention. ***** Posting provided by:...
“Taking Your Career to New Heights!” Providing professional, exceptional, and distinctive marketing campaigns throughout the Southern New Jersey / Philadelphia Region. The Invictus Group is a sales and marketing firm contracted by Fortune 500 clients to maximize their growth and customer services. Our direct marketing methods are capable of reaching 90%-99% of our client's specific target market...
Excellent Career Opportunity for highly motivated individuals to join our rapidly growing company. You should also have high level people skills, work well in a team environment and be able to flourish in a small company environment that is continually evolving and growing. Requirements: · Prospecting and generating new leads by referrals · Be a great self-starter and work well independently ·...
“Taking Your Career to New Heights!” Providing professional, exceptional, and distinctive marketing campaigns throughout the Southern New Jersey / Philadelphia Region. The Invictus Group is a sales and marketing firm contracted by Fortune 500 clients to maximize their growth and customer services. Our direct marketing methods are capable of reaching 90%-99% of our client's specific target market...
The Job Window has an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer service & client relations as an associate or start their entry level career in the marketing, advertising & sales fields! This immediate full time opening for a Event Customer Relations: Entry Level Customer Service, being made available by our client (a trendy...
The Job Window has an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer service & client relations as an associate or start their entry level career in the marketing, advertising & sales fields! This immediate full time opening for a Customer & Client Relations: Entry Level Customer Service, being made available by our client (a tre...
The Job Window has an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer service & client relations as an associate or start their entry level career in the marketing, advertising & sales fields! This immediate full time opening for a Customer & Client Relations: Entry Level Customer Service, being made available by our client (a tre...
The Job Window has an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer service & client relations as an associate or start their entry level career in the marketing, advertising & sales fields! This immediate full time opening for a Customer & Client Relations: Entry Level Customer Service, being made available by our client (a tre...
About the Job ​ Businesses’ everywhere are interested in outsourced marketing, but few are savvy enough to accomplish the job themselves.​ Outsourced marketing is the standard, and our service is highly valued.​ We help fortune 500 companies within the telecommunications industry market new and inventive products. We are the best in the industry at sales and marketing, which is why we represent s...
Director of Customer Service & Inside Sales Tewes Group Executive Search has been retained to identify an outstanding Director of Customer Service & Inside Sales for a Milwaukee Metro based client of ours. Our client’s headquarters are located in New Berlin, WI and they are a leader in their industry, have an excellent track record of growth and profitability and will be celebrating their 60th ye...
Company Confidential PHELAN, CA, 92392
Customer Service Customer Service Representative Heavy multi-tasking. Must have freight billing experience and type 50 wpm, xlnt communication skills, phone etiquette. Willing to train the right person. Room for advancement. Fax resume: 760-868-8666...
MATRIX MEDICAL DME Co. seeks a CSR for a Growing DME Co. DME exp. preferred but not required. Seeking a dedicated person w/strong communication skills, organization, ability to use computer, knowledge of Microsoft applications, and has ability to multi-task in a FAST paced environment. Job Requirements include talking with patients and physicians. Position is M-F, FT, 8:30-5. Benefits/401K. Office...
Independent Insurance Agency located in a suburb of Raleigh is seeking an experienced, Licensed, Commercial / Personal Lines Customer Service Representative, CSR candidate for a part-time (20 hours per week) position. If you are available for part-time work, have at least 3 years Property & Casualty experience with an active Property and Casualty (P&C) license; please contact us as soon as possibl...
We do sales and marketing for Fortune 500 companies THIS IS AN ENTRY LEVEL POSITION with MANAGEMENT potential! This past year, we have acquired more business from our clients than we can handle and therefore we are looking for key players that have experience in customer service to help contribute to our current expansion. Our main focus is developing strong managers who we have trained from the...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...

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Part Time Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4040 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3350 Respondents)
Source: Monster.com Careerbenchmarking Tool

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