Call Center Test Project Manager Jobs in Massachusetts

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110 Massachusetts Call Center Test Project Manager jobs found on Monster.

Jobs 1 to 20 of 110
Position: Sr. Call Center Manager - HR Direct and Workforce Administration Location: Billerica, MA Reports to: Head of HR Services NA, Billerica Main tasks and responsibilities Manage a team of seven employees focused on providing HR support to 5000+ employees in the US and Canada including: Responding to employee inquiries via toll free telephone number and employee portal. Inquires include ...
The Contact Center Technology Program Manager is a critical role for Aetna’s technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing department and we are looking to drive success in this segment with fr...
Position: Sr. Call Center Manager - HR Direct and Workforce Administration Location: Billerica, MA Reports to: Head of HR Services NA, Billerica Main tasks and responsibilities Manage a team of seven employees focused on providing HR support to 5000+ employees in the US and Canada including: Responding to employee inquiries via toll free telephone number and employee portal. Inquires include ...
Next Step Living Boston, MA, 02298
Job Title: Call Center Telecommunications Business Analyst Department : Information Technology Manager : Director of Information Technology FLSA Status : Exempt Location : Boston, MA The Call Center Telecommunications Business Analyst is responsible for the development, implementation and support of call center technologies in order to improve how the customer interacts with Next Step Living....
Copyright Clearance Center (CCC), the rights licensing experts, is a global rights broker for the world’s most sought after materials, including millions of in- and out-of-print books, journals, newspapers, magazines, movies, television shows, images, blogs and eBooks. Founded in 1978 as a not-for-profit organization, CCC provides smart solutions that simplify the licensing of content that lets bu...
Partners Healthcare System Boston, MA, 02298
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
Description: The Manager Network Engineering is responsible for the architecture, design, implementation, and production support of the Lionbridge enterprise network spanning, 46 global offices and supporting over 4,000 employees. The ideal candidate will possess both managerial and hands on technical skills and will prefer to have a balance of both roles in their typical workday. The candidate ...
Partners Healthcare System Boston, MA, 02298
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, our organization delivers a complete continuum of care by working with community and specialty hospitals, a managed...
Partners Healthcare System Boston, MA, 02298
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
Technical Service Support Manager Description: Drawbase Software, a leader in CAFM and Enterprise Infrastructure Management Solutions, is looking for an experienced technical support professional to manage our Technical Support and Quality Assurance department. This role demands a candidate who is customer service oriented, technically savvy, and is highly skilled in problem solving. Core respons...
Pro Teck, a national leader in residential real estate valuations,data and analytics, is looking to add to its team. Recognized by Inc. Magazine as one of the fastest growing privately held companies five years in a row, our growth has led to the following opportunity. Job Title:Sr. Infrastructure Engineer Department: IT Location: Waltham, MA Job Objective Plans, researches, evaluates, design...
Description: We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm) Use your operational analytical skills to design/develop, program, maintai...
Position Summary The Naval Architect under immediate supervision applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures. Participates in the development and validation of design and engineering requirements, preparation of specifications, and provides input...
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
Position Description: UpToDate® (www.uptodate.com), part of Wolters Kluwer Health, is an innovative, growing company with excellent products and talented people. Our team of physician editors, technology experts, and sales and marketing professionals work together to produce electronic clinical information resources for physicians and patients that provides current medical information in a forma...
Joseph M. Smith Community Health Center is an outstanding primary care practice providing medical, pharmacy, dental, behavioral health, and vision services to diverse underserved communities in Allston, Brighton, Waltham and surrounding areas. We have 5 sites, use an Electronic Medical and Dental Record, and are working toward achieving Meaningful Use. We have established a Patient Centered Medica...
NutraClick is looking for an intrapreneurial Retention Marketing Manager who will develop programs to nurture and optimize the customer experience to engage, retain, and increase the value of the consumers of our in-house brands. He or she must be looking to become part of a high-energy marketing team in a fast-paced environment. Reporting to the Chief Marketing Officer, the person in this role wi...
About Our Organization Partners Healthcare is an integrated health care system, founded by Brigham and Women's Hospital and Massachusetts General Hospital that offers patients a continuum of coordinated and high-quality care. In addition to its two academic medical centers, Partners system includes community and specialty hospitals, a managed care organization, a physician network, community heal...
About Our Organization Partners Healthcare is an integrated health care system, founded by Brigham and Women's Hospital and Massachusetts General Hospital that offers patients a continuum of coordinated and high-quality care. In addition to its two academic medical centers, Partners system includes community and specialty hospitals, a managed care organization, a physician network, community heal...
Job Description The Director, Customer Service has overall responsibility for the strategic and operational performance of the Customer Service Area. Ensures quality results in support of sales growth and drives improvement in operational efficiency and cross-sell revenue growth. Leads the customer service management team to align customer service objectives, systems, and tactics with MMS and NEJ...

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Project Management Career Tools

Call Center Test Project Manager

Salaries

$29,120.00 - $156,000.00
Typical Salary for Call Center Test Project Manager in Massachusetts
(33 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
42.9%
Master's
19%
High School
14.3%
Certification
9.5%
Some College Coursework Completed
9.5%
Associates
4.8%
(21 Respondents)
Source: Monster.com Careerbenchmarking Tool
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