Call Center Test Project Manager Jobs in North Carolina

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69 North Carolina Call Center Test Project Manager jobs found on Monster.

Jobs 1 to 20 of 69
JOB SUMMARY: The Call Center Manager supports the effective execution of the policies and procedures of the Service Response Center and IT Help Desk. This position translates Cone Health’s service goals, strategies, iCARE Commitments to Care and mission into the department’s long term program and service plan. The Call Center Manager assists the Director by driving process improvement through re-...
Accenture USA, NC
Description Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career. People in our Client & Market career...
General Electric Charlotte, NC, 28201
The Call Center Customer Service Manager is responsible for managing a team of nonexempt Customer Service representatives, providing coaching and development. Full supervisory responsibilities, contributing to the motivation/development of team through professional leadership. Nature of impact is direct impact by ensuring the quality of the task/services/information provided by self and others and...
Description: You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them. Bring that passion to UnitedHealth Group and join us on a mission to help people live healthier lives. As a Business Program Manager, you'll work alongside a high caliber team as you drive innovation and business forward. You'll roll up your sleeves as you coordinate ...
COMPANY OVERVIEW: Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight-management and personal care products are available exclusively through dedicated independent Distributors in more than 80 countries. Our Mission is to change people’s lives by providing the best business opportunity in direct selling and the best nutrit...
The Fine Jewelry Sales Associate reports to the Fine Jewelry Counter Manager and the Fine Jewelry Regional Manager. The Fine Jewelry Sales Associate executes the initiatives of the Fine Jewelry Division. Sales * Meeting or exceeding personal weekly, monthly, and annual sales goals * Meeting or exceeding personal Elite Service Plan attachment rate goals * Meeting or exceeding personal repair sa...
Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Consult with line of business/development organizations to create development/test processes, including setting up and facilitating review sessions (e.g....
The Contact Center Technology Program Manager is a critical role for Aetna’s technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing department and we are looking to drive success in this segment with fr...
Allstate Charlotte, NC
Description Associate Support Center Manager Position available in Charlotte, N.C. Tentative Start Date: 10/31/14 Work Schedule: To Be Determined (must be able to work flexible hours - 1st or 2nd shift/ nights and/or weekend s may be required) Minimum Salary: %2446,500.00 (plus an additional 10% if working a permanent 2nd shift schedule) Good Work. Good Life. Good Hands.® Voted one of the Wo...
UnitedHealth Group Inc. Greensboro, NC, 27395
You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them. Bring that passion to UnitedHealth Group and join us on a mission to help people live healthier lives. As a Business Program Manager, you'll work alongside a high caliber team as you drive innovation and business forward. You'll roll up your sleeves as you coordinate complete proje...
Summary Currently seeking a qualified individual for a Service Desk Analyst Lead position. The Service Desk Analyst Lead role is a managing role for technical points of contact for providing executive level IT support. This role will be a frontline support position reporting to the IT Manager - Data Center as well as to the Service Desk Team Lead. This role includes actively ensuring that reques...
Job Location Raleigh, NC Job Description About MetLife What you probably know about MetLife is that we are one of the world's largest insurance providers. What you may not know is that while we have global scale, we're also surprisingly nimble. So nimble that in three months our Global Technology & Operations group developed and implemented a new MongoDB/NoSQL application that aggregates data ...
Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Align with key internal business partners to serve customers in a sea...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Primary Responsibilities: Sets team direction, resolves problems, and provides guidance to members of team. Prioritizes and delegates wo...
Verizon Wireless Cary, NC, 27518
Responsibilities This position requires application of knowledge of established procedures, policies and best practices. Act as Subject Matter Expert (SME) for global parts supplier and on customer security products and services Must act as an escalation point for Incident Management team to deal with any issue when required Perform troubleshooting and diagnosis of complex enterprise security ...
Job Responsibilities The Customer Service Associate (CSA) handles incoming calls from our clients' employees, answering their questions and sorting out issues relating to their healthcare benefits, 401K savings, life benefits, retirement plans, LOA, Payroll, other human resource related services. Additionally, the CSA will spend time working through various Human Resource issues such as recruiti...
SUMMARY The Electrical & Controls Engineer will be part of a passionate project engineering team focused on execution of customer project orders. The position will manage and assume full responsibility of all electrical, instrumentation, and controls engineering tasks related to assigned projects. The position will also provide technical expertise and support to Sales, Service, and Aftermarket te...
Job Description Title: Power Control Systems Product Engineer Business Platform: Network Power Business Unit: Welcome Location: Welcome, NC Job ID: 00004398 Job Description Power Control System (PCS) Electrical Engineer. Responsible for following a project from the time it is received as an order until the time it is shipped. Will be responsible for providing some or all of the following: e...
East Coast Territory Sales Manager About Troxler Founded in 1958, Troxler Electronic Laboratories, Inc. is a world leader in the manufacturing of precision testing, quality control and measurement equipment for the highway and construction industries. We are recognized worldwide as the industry standard for Nuclear Moisture/Density Gauges, and a leader in the production of Gyratory Compactors an...
Job Responsibilities The Customer Service Associate (CSA) handles incoming calls from our clients' employees, answering their questions and sorting out issues relating to their healthcare benefits, 401K savings, life benefits, retirement plans, LOA, Payroll, other human resource related services. Additionally, the CSA will spend time working through various Human Resource issues such as recruiti...

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Project Management Career Tools

Call Center Test Project Manager

Salaries

$29,120.00 - $156,000.00
Typical Salary for Call Center Test Project Manager in North Carolina
(33 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
42.9%
Master's
19%
High School
14.3%
Certification
9.5%
Some College Coursework Completed
9.5%
Associates
4.8%
(21 Respondents)
Source: Monster.com Careerbenchmarking Tool
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