Call Center Test Project Manager Jobs in Texas
Currently, there are no Call Center Test Project Manager jobs available in Texas which match this search. You may wish to explore similar job titles on the Project Management jobs in Texas page or view related jobs below.
CSC IRVING, TX
Description Desired individual will have a strong background in monitoring calls and work flow for accuracy and call flow with proper procedure. Should possess knowledge of FDCPA regulations related to auto collections and customer service as well as repossession. Ideal candidate must have attention to detail and be able to work independently. This candidate will be responsible for call calibrati...
Visa Austin, TX
Call Center Manager Location: United States-TX-Austin Organization: Client Support Services Job: Customer Service Job Number :143490 Description This position leads and is responsible for the coaching and development of a team of customer service representatives. Employee engagement, coaching and development, as well as delivery of efficiency metrics are must-have behaviors. A successful man...
Visa Austin, TX, 78719
This position leads and is responsible for the coaching and development of a team of customer service representatives. Employee engagement, coaching and development, as well as delivery of efficiency metrics are must-have behaviors. A successful manager consistently demonstrates an unrelenting focus on delivering and improving the Customer and Teammate experience. World-class service towards engag...
Experian Allen, TX, 75002
The Call Center Reporting Manager leads a team of analysts that develop and systemically generate reports, quantifies and measures the impact of policy changes and site performance and can clearly articulate trends and potential areas for improvement. Additionally, this role collaborates with all call center functional areas, lines of business including the Corporate Leadership team to frame opera...
140014595 As a Voice Call Center Toll Free Engineer, You will be responsible work on Complex projects with Project Managers and Lines Of Business to Gather Business Toll Free Requirements and be able to translate those requirements into Complex Network Toll Free Designs By Producing Design Documents Using Pre Defined Toll Free Standards and be able to Configure the Final Design Within The Verizon...
UnitedHealth Group Inc Harlingen, TX
Position Description If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Director Customer Service - Call Center Site Harlingen, TX The Director Customer Service is responsible for the management of all...
CVS Caremark Irving, TX, 75039
The Operations Technology group is responsible for leading all technology based initiatives for PBM Operations. This organization drives change through its main responsibility acting as a liaison between the business and IT. Business requirements definition, technical and process design, user testing, implementations, and project management are focus areas for the organization, but involvement in ...
CVS Caremark Irving, TX, 75061
Job Category: Management Clinical Licensure Required : N/A Job Type: Full Time Position Summary: The Operations Technology group is responsible for leading all technology based initiatives for PBM Operations. This organization drives change through its main responsibility acting as a liaison between the business and IT. Business requirements definition, technical and process design, user testin...
Houston Methodist Houston, TX, 77020
Work Shift: DAY Work Week: M - F Company Profile With locations throughout the Greater Houston area, Houston Methodist Primary Care Group (HMPCG) is dedicated to providing quality patient care for the entire family. HMPCG is proud to be a part of Houston Methodist and its family of hospitals, ensuring efficient access to specialty and hospital services whenever the need arises. As members of the G...
Texas Health & Human Services Commission Austin, TX, 78719
Administrative Asst II Provides administrative support to an OES Program Manager. Maintains confidential files and tracks assignments including reports, inquiries, monitoring office activities and multitasking. This includes reviewing and disseminating information concerning agency programs and services, routine or special correspondence, reports, studies, forms, or documents. Individual will pro...
Epsilon Irving, TX, 75061
From a leadership perspective, the Performance Test Manager will be responsible for ensuring that the services delivery of the software have been totally exercised, stressed and tuned to deliver the highest, most reliable production like performance possible. As an engineer, should be interested in understanding complex distributed systems, databases and large clustered datasets and will lead...
Apply directly at: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=TREXCORP&cws=1&rid=3210 Build/Release Manager Location: Austin, TX Education: Bachelor’s degree in relevant field or related experience Experience Required: 8 years of related experience Citizenship Requirements: U.S. Citizenship required Additional Requirements: All applicants must submit to a background invest...
Home Depot Austin, TX, 78719
“Want to know what it’s like to work in IT at The Home Depot?” https://vimeo.com/70037824 POSITION PURPOSE - The Home Depot is the leading retailer in home improvement across all channels - stores, online, and mobile. Online technology is a strategic investment area for the company and the driving force behind our interconnected retail strategy. We are looking for highly qualified technical lea...
Aetna Inc. Houston, TX, 77020
The Contact Center Technology Program Manager is a critical role for Aetna’s technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing department and we are looking to drive success in this segment with fr...
ZALE CORPORATION Irving, TX Manager, Technical Support Level 3 Technical Problem Management JOB TITLE: Manager, Level 3 Technical Support DEPARTMENT: Technical Problem Management REPORTS TO: VP, Customer Experience Zale Corporation is a leading specialty retailer of fine jewelry in North America, operating over 1600 retail locations throughout the United States, Canada and Puerto Rico, as w...
140082978 Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of %242.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as wel...
Carenet San Antonio, TX, 78245
Product Development Project Manager Summary This position is responsible for the direct management of high-tech product development projects involving project team members from several departments, and potentially including numerous and diverse outside vendors. Projects managed can range in scope from low complexity proof of concepts to medium complexity to large high growth potential breakthrou...
140058912 In response to a rapidly growing call center environment, the Enterprise Call Center Services (ECCS) organization was created in 2010. Our mission is to support JPMC's call centers by creating, building and maintaining innovative, reliable, and cost-effective call center solutions to support those who serve our customers. As a Project Manager, you are responsible for managing and coord...
140045941 In response to a rapidly growing call center environment, the Enterprise Call Center Services (ECCS) organization was created in 2010. Our mission is to support JPMC's call centers by creating, building and maintaining innovative, reliable, and cost-effective call center solutions to support those who serve our customers. As a Project Manager, you are responsible for managing and coord...
The Quality Supervisor manages a team of Quality Assurance Analysts. This position is responsible for managing the day-to-day work of determining the root cause of defects to prevent recurrence of the issues and quality problems. Through the leadership of the Quality Supervisor, the Quality Assurance Analysts use data collected from monitoring and testing procedures to determine the cause of quali...
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Project Management Career Tools
Call Center Test Project Manager
$29,120.00 - $156,000.00
Typical Salary for Call Center Test Project Manager in Texas
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Test Project Manager
Develops new call center applications by determining service and technology requirements; managing projects; supporting call center production; leading project team members.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Validates application by developing test scripts; conducting tests; evaluating test results; adjusting application.
Accomplishes project requirements by orienting, training, assigning, scheduling, coaching employees.