Call Center Test Project Manager Jobs

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We are looking for a domain expert in managing large, global, complex IT Outsourcing Transitions and Transformations. This position is critical in managing new customer/business transitions and new business acquisition sales support. Experienced project/transition manager coupled with some business development background and ITO delivery is required. Understanding of transition and transformation ...

Telcare Corp. provides customer retention services to companies by performing telephone, mailed, and web satisfaction surveys via our virtual call center, and mailing greeting/holiday cards and letters. We are a drug-free workplace and drug test all prospective employees. Job Description: Daily review and categorization of survey verbatim comments HR duties including: Screening, interviewing,...

Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities:
  • Financial Business Process Analyst – Call Center San Antonio, TX Stellargy Services a company offering over 30 years of recruiting experience in the Texas area is currently seeking a Financial Business Process Analyst for a client of ours in the San Antonio area. The Financial Business Process Analyst will be responsible for, but not limited to providing analytical support for financial goal set...

    ABOUT THE JOB: The Supervisor - Facility Facing Customer Care Call Center is responsible for the day-to-day operations of an inbound and outbound call center team. This position manages a team of up to twenty five (25) customer service representatives and ensures that all inbound and outbound calls from the DaVita facility, Village Teammates, and medical prescribers regarding prescription fulfill...

    P&K Research is a full-service market research company with a staff of 275 and facilities in Chicago, New York, Dallas, and Los Angeles. P&K specializes in consumer product research, both qualitative and quantitative, across the entire life cycle of food, beverage, personal care, and household products. Founded in 1957, PK has an extensive record of success helping consumer packaged goods companie...

    Position Summary The Testing Service Representative maintains a friendly and helpful disposition while collecting and documenting patient INR results in real time and communicating with prescribing Health Care Professional (HCP) as outlined by HCP orders and Alere Home Monitoring policies, procedures and standards of excellence. Monitoring and assisting patients with PST compliance, while adherin...

    Manager, Call Center - Retail SUMMARY: The Call Center Manager provides support to Call Center Operational Teams to ensure internal and external service and quality objectives are achieved. Essential Responsibilities: Develops goals and objectives for both the department and individual employees. Devises processes and procedures for employees, individually and as a department, to obtain goals....

    Leading publicly traded media and telecommunications company seeks a Senior Project Manager to be responsible for managing and directing the implementation of one or more large-scale Information Systems (IS) Projects as assigned by the Program Manager. The Senior Project Manager is also directly responsible for managing / overseeing project: scope, cost, schedule, risk, human resources, communicat...

    Role: Call Center Project Manager Location: Columbus, OH Type: Contract Duration: 12+ months Job Description: Experis has an opening for a Call Center Project Manager for a large financial client in Newark, DE. This is a great opportunity to work for a large reputable company with the latest available technologies. Requirements Experienced PM with Telephony/Call Center Technology Experience....

    Primary Position Objectives:- Project management for all client deliverables including Annual Enrollment, documentation, client - internal and external meetings. - Strong interaction with the client to monitor and resolve all issues. Conduct testing for system changes and prepare documentation. - Complete overall service delivery for clients. - Individual will be a point of contact for client repr...

    Primary Position Objectives:Project management for all client deliverables including Annual Enrollment, documentation, client - internal and external meetings. Strong interaction with the client to monitor and resolve all issues. Conduct testing for system changes and prepare documentation. Complete overall service delivery for clients. Individual will be a point of contact for client represent...

    Call Center Representative – Phones For more than 80 years, the architecture and design community has specified contract products from Hunter Douglas, the world leader in window coverings and a major manufacturer of architectural products. Our tradition of bringing breakthrough products to market makes us the company of choice for an array of contract solutions, including innovative systems for i...

    POSITION PURPOSE Home Depot Interiors is responsible for the Sales and Manufacturing of premium Kitchen and Bath remodeling products offered in over 45 major markets. The Customer Service Representative's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for cr...

    Vertex Inc. is the leading provider of corporate tax software and services worldwide. By combining advanced technology, sophisticated software, and an exceptional team of experienced tax experts, we help our customers unlock huge process and productivity gains, limit risk, and make tax a more integral, strategic contributor to business success. Our offerings include direct and indirect tax calcula...

    Our Fortune 500 Telecommunication Client is seeking a Business Analyst for a contract to hire opportunity. The Senior Business Analyst will serve as a liaison between the business community, the IT organization and/or vendors in order to provide technical solutions to meet user needs. Responsibilities: . Actively and consistently support all efforts to simplify and enhance the customer experienc...

    Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Coordinates, supervises and is accountable for the daily/weekly/m...

    Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Coordinates, supervises and is accountable for the daily/weekly/m...

    JOB SUMMARY: About the Agency The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. Our efforts have provided inventors exclusive rights over their discoveries. It's an effort that continues to contribute to a strong global economy, to enc...

    Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...