Call Center Test Project Manager Jobs

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1000+ Call Center Test Project Manager jobs found on Monster.

Jobs 1 to 20 of 4951
Description: You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them, and impacting the lives of others for the better. At UnitedHealth Group, you can bring your passion for always seeking a better way and join us on a mission to help people live healthier lives. As a Senior Project Manager, you'll work along side a team that is of the ...
Our client is currently seeking a Call Center Project Manager. This would be a very hands on role with one of the largest financial firms in the U.S. The ideal candidate will: Manage all components of the project life cycle: scope definition and management, planning, estimating, analysis, development, testing, and implementation. Develop relationships with business owners & key contributors, com...
Monitors all incoming and outgoing customer calls ensuring that they are answered timely, courteously and accurately. Provides guidance to the customer service team when handling more complex customer calls/issues and or concerns. Handles customer service problems or complaints that the agents are unable to resolve. Supervises staff including training, performance monitoring, and coaching. Sche...
Select Portfolio Servicing, Inc a Credit Suisse company is an industry leader in residential mortgage loan servicing with a portfolio of over 400,000 national loans. Our commitment to compliance, excellent customer service and superior investor relations has positioned us for sustained success. Manager, Call Center Operations Execute strategies to manage call center operations including: employe...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Your role as the Short Range Planning Manager is to oversee the development of call center forecasts and staff planning process for thousa...
iTech Solutions PLYMOUTH, MN
Our direct client, an industry-leader in the Health insurance and managed care sector and is on Fortune’s 2014 “World’s Most Admired Companies” list, is looking for a consultant for the following responsibilities: Senior IT Project Consultant Project/Projects will the candidate be working on while on assignment: -Cross functional and multi-threaded IT projects that are application development, ...
You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them, and impacting the lives of others for the better. At UnitedHealth Group, you can bring your passion for always seeking a better way and join us on a mission to help people live healthier lives. As a Senior Project Manager , you'll work along side a team that is of the highest calib...
eBay Enterprise helps companies of all sizes drive commerce growth –delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world’s premier retailers and brands. eBay Enterprise’s comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel opera...
Clinical Research Call Center Description of Employment Position Title: Call Center Agent Department: Patient Management Reports to: Assistant Project Manager Length of Assignment: Temporary position, approximately 90-120 days Hours of Operation-Approx. 25-30 hours/week; schedule may vary between 8:00 am-7:00 pm CST Travel %age: N/A Notes: Position will have no Direct and Matrix reports P...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Our client is currently seeking a Call Center Nurse Specialist. Provides telephonic professional nursing services in support of contracts serviced to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principl...
Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Administer Territory Alignment and Merial Customer Account assignment efforts as th...
Data Analyst – Call Center - Territory and Account Alignment-00515102-55398 Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Admini...
Customer Service Representative: Job Description 1. General Tasks a. Take inbound calls as received while maintaining exceptionally low hold times for customers b. Respond to customer inquiries via email within a timely manner c. Respond to company voice mails d. Engaging with freight carriers and manufacturers for order status, warranties, delivery status, etc. e. Maintain timely follow-up ...
PUT YOUR COLLEGE DEGREE TO WORK! K-12 Test Evaluators needed to score elementary through high school tests. Both day and evening shift temporary work available. Kelly Services is hiring hundreds of temporary day and evening shift Test Evaluators to score student achievement tests in Longmont, CO. DAY-SHIFT SCORING WORK 8:00 am - 4:30 pm; Monday through Friday The first round of day-shift proj...
GE Capital Kettering, OH
Role Summary/Purpose In this role, the Team Leader Portfolio Control is responsible for managing a team of approximately 20 nonexempt employees, coaching, developing, motivating and delivering correction action when necessary. Supervisory responsibilities, leadership of people in all work activities. Nature of impact by ensuring the quality of the task/services/information provided by self and ot...
Aetna Inc. Hartford, CT
Job Description The Contact Center Technology Program Manager is a critical role for Aetna’s technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing department and we are looking to drive success in thi...
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work. This is a key role in our strategy to deliver a best in class Service Desktop for our Member and Provider Call Centers. In addition to contrib...

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