Call Center Test Project Manager Jobs

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Xerox is the world’s leading enterprise for business process and document management. Xerox technology, expertise and services enable workplaces – from small businesses to global enterprises – to simplify the way work gets done so they operate more effectively. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today...

JOB DESCRIPTION PURPOSE OF POSITION Assist with the development, implementation and improvement of contact center day-to-day operations for inbound technical support and customer service support. ABOUT THE COMPANY Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 110,000 computerized workstatio...

Select Portfolio Servicing, Inc a Credit Suisse company is an industry leader in residential mortgage loan servicing with a portfolio of over 400,000 national loans. Our commitment to compliance, excellent customer service and superior investor relations has positioned us for sustained success. Manager, Call Center Operations Execute strategies to manage call center operations including: employe...

Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Independently manage and motivate our inbound Customer Service Call C...

Position Description (purpose): The Customer Service Manager supervises a team of employees who provides expert service to providers, members and clients who have claims related questions. RESPONSIBILITIES/DUTIES: (not all-inclusive) all of the duties listed below are essential job functions for which reasonable accommodations will be made. All job requirements listed indicate the minimum level ...

JOB TITLE: Call Center Manager SALARY GRADE: TBD EXEMPTION STATUS: Exempt Non-Exempt DEPARTMENT: Customer Service Department REPORTS TO (Position Title): General Manager DATE PREPARED: 4/8/15 SUMMARY Responsible for managing both inbound and outbound calls, organizing employee schedules and ensuring that the operational objectives of the call center are met.Plans and implements call ...

Primary Position Objectives: Project management for all client deliverables including Annual Enrollment, documentation, client - internal and external meetings. Strong interaction with the client to monitor and resolve all issues. Conduct testing for system changes and prepare documentation. Complete overall service delivery for clients. Individual will be a point of contact for client represe...

Advance your career with the company that makes it easier for people to choose better health. Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most...

You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them, and impacting the lives of others for the better. At UnitedHealth Group, you can bring your passion for always seeking a better way and join us on a mission to help people live healthier lives. As a Senior Project Manager, you'll work along side a team that is of the highest calibe...

Hi, Greetings!!! We have immediate an opening with my direct client in Plano TX . Please take a look at the requirement below and send me your updated resume with the contact details. If you have any questions, please feel free to call or email me. Position Name: Sr Call Center Network Engineer Location: Plano TX Duration: 12+ months contract Scope of Work: VoIP Engineering evaluates the ex...

Sr. Call Center Network Engineer Location: Dallas TX 12+ months Scope of Work · VoIP Engineering evaluates the existing network architecture, evaluates new technologies (in an effort with other organizations) revolving around VoIP solutions respective to Corp Telecom and Call Centers, institutes standard configurations/processes, and acts as tier 2 & 3 support to the NOC and Call Centers organ...

Job Description: These positions are for Test Engineers, Temp to Hire Opportunity. A test professional, the Systems Consult Analyst is competent to work on complex projects within the transportation industry and applies a knowledge of software testing and analysis concepts, practices and procedures. Requires experience in all phases of software development life cycle and testing methodologies. ...

Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Primary Responsibilities: Provide leadership for managers and supervisors, as well as the 200+ customer service advocates in an inbound c...

Data Analyst – Call Center - Territory and Account Alignment-00515102-55398 Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Admini...

TrueSense Marketing (TSM) is a leading provider of fully integrated, multi-channel customer relationship marketing (CRM) solutions for nonprofit clients. With over 20 years of experience, TSM is the marketing and fundraising agency for some of this nation’s premier nonprofit organizations including Salvation Army, Ronald McDonald House Charities, Volunteers of America and Project HOPE. TSM is loo...

Job Title:-Virtual Contact Center Project Manager Location:- Dallas, TX Job Description:- Skills & Experience Required:- · VCC Implementation Project Manager (IPM) ,VCC IPM. · 8-10 Years’ Experience Required. · The VCC is based on InContact Platform – so people with Avaya/Cisco/Cosmocom/Genesys experience will be able to do this work Job Responsibilities:- · VCC Implementation Project Mana...

Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Coordinates, supervises and is accountable for the daily/weekly/m...

Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Coordinates, supervises and is accountable for the daily/weekly/m...

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...

The primary purpose of the Operations Manager is to ensure the most efficient use of contact center resources and drive profitability through managing the analysis and reporting aspects of the department. RESPONSIBILITIES: Assess results and performance, training readiness and completion, daily shrinkage plan, and impacts to real-time adjustments and changes. Assist in developing successful rev...