Call Center Test Project Manager Jobs

1000+ jobs

Telcare Corp. provides customer retention services to companies by performing telephone, mailed, and web satisfaction surveys via our virtual call center, and mailing greeting/holiday cards and letters. We are a drug-free workplace and drug test all prospective employees. Job Description: Daily review and categorization of survey verbatim comments HR duties including: Screening, interviewing,...

Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Independently manage and motivate our inbound Customer Service Call C...

Customer Service Representative (Call Center) – 12 Openings Apex Systems, part of On Assignment the 2nd largest IT staffing Solutions firm in the country has an opportunity for a Customer Service Representative (Call Center) role in Golden Valley, MN. This is a 2 month W2 contract position. The pay rate is $16/hr W2 (plus a $300 bonus for completing the project). Here are the details: Descrip...

Description Position Summary The Testing Service Representative maintains a friendly and helpful disposition while collecting and documenting patient INR results in real time and communicating with prescribing Health Care Professional (HCP) as outlined by HCP orders and Alere Home Monitoring policies, procedures and standards of excellence. Monitoring and assisting patients with PST compliance, ...

Position Summary The Testing Service Representative maintains a friendly and helpful disposition while collecting and documenting patient INR results in real time and communicating with prescribing Health Care Professional (HCP) as outlined by HCP orders and Alere Home Monitoring policies, procedures and standards of excellence. Monitoring and assisting patients with PST compliance, while adherin...

POSITION SUMMARY This is a key position in a multi-channel inbound telesales center selling individual health insurance plans. The candidate will be responsible for ensuring our ability to communicate effectively and efficiently with our customers and prospects utilizing our cloud-based telephony solution InContact. Fundamental Components: ABOUT THE POSITION This is a key position in a multi-c...

Call Center Manager Job Label:Call Center Manager - August 2015 SPH Analytics (SPHA) is a healthcare technology company that empowers payers and providers to deliver the highest quality healthcare possible. Our innovative solutions incorporate financial and claims data with the most valuable source, the patient medical record. With this information, we measure the quality of care and deliver act...

JOB TITLE: Call Center Team Member GENERAL SUMMARY OF DUTIES: Our Call Center team members provide a crucial link between our patients and our clinical team. A Call Center team member is the first person a patient talks to when seeking care at our medical facility and, therefore, needs to be prepared to be of the highest professional standard. Their primary focus is to keep the call volume at a m...

AMHFCU, a $1.6 billion credit union, has an immediate opening for a Member Advisor Supervisor (Call Center Supervisor). This position provides information concerning the Credit Union and its services to the membership via phone and other forms of correspondence as well as assisting the Manager with supervision of the Member Advisors in the Contact Center Responsibilities Include: Assist members ...

Staff Management SMX, a TrueBlue company, is a recognized leader in innovative workforce management solutions that deliver best talent, drive compliance, yield tangible savings and build sustainable value. Staff Management SMX is one of Staffing Industry Analysts' Global 100 and won Inavero's 2014 Best of Staffing Client Award. The company has been ranked a top Managed Service Provider worldwi...

This Call Center Director opportunity is responsible for the overall direction of HIPAA-compliant contact centers for a leading radiology benefit management company in the Southwest Houston area. Essential Duties and Responsibilities: Ability to supervise a large 100-200 employee call center at multiple sites. Will be dealing with 8 direct reports. Ability to work in a fast-paced environment t...

At Aurora Health Care we believe that each of us can use our knowledge, experience and creativity to help people live well. We’re a non-profit organization with a clear vision of providing people with better health care than they can get anywhere else. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. Responsibilities: Primary Purpose Manage...

SPH Analytics (SPHA) is a healthcare technology company that empowers payers and providers to deliver the highest quality healthcare possible. Our innovative solutions incorporate financial and claims data with the most valuable source, the patient medical record. With this information, we measure the quality of care and deliver actionable population health and patient satisfaction information to ...

Here at Capital One , we nurture an environment where people with a variety of thoughts, ideas and backgrounds, all guided by our Shared Values, come together to learn from each other and why Capital One is among the “100 Best Companies to Work For.” As part of a team that takes responsibility for Capital One’s Voice needs, you will play an integral part in advancing Capital One’s Networking eco-...

With over 13,000 employees in 70 Countries, inVentiv Health offers best-in-class clinical development and commercialization services to global healthcare companies seeking to accelerate performance. Our people provide the brilliant ideas, valuable insight and relentless energy that drive biopharma products from lab to life. Here at inVentiv Health Selling Solutions, a critical segment of our Comme...

Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Independently manage and motivate our inbound Customer Service Call Center consisti...

Description : Job Description PURPOSE The purpose of this position is to ensure operational success by providing leadership and direction for the Business Solutions SMB Customer Care team. This includes responsibility for fault identification, incident resolution, and problem resolution for Business Solutions Customers. The position will be responsible for delivering innovation and efficiency i...

Dimension & Scope: This position is responsible for coaching and supporting Team Supervisors in a Service Center/Operations environment. This position is also responsible for ensuring client service levels and budgets are met on a consistent basis. It demands a high degree of adaptability and flexibility in a fast paced; rapidly changing environment. Principal Duties and Responsibilities: Analy...

Call Center Process Manager I-1503662 Job summary: Represents the call center operation as a business process owner for changes to existing processes, the development of new processes, and system requirements. Applies practical application of standard business processes to the day-to-day activities and responsibilities across all of Operations and business units. Manages the relationship between...

Description JOB TITLE: Customer Service Manager, Access and Patient Support At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Service Management What Customer Service Man...