Call Center Test Project Manager Jobs

1000+ jobs

Pangaia Partners is a leading edge professional & managed services provider with a strong focus in network engineering, collaboration and data center solutions. Our name, inspired by the original landmass unifying the earth, represents the convergence of technology and its ability to bring together people, companies and organizations across the globe. We help our clients engineer custom solutions ...

Position Description Statement Title: Call Center Associate Product Manager The role of the Call Center Associate Product Manager is to manage and accelerate the growth of Evolve IP's ContactCenter practice, including HPBX, ContactCenter, Call Reporting & Analytics, Call Recording, and IVR. The role includes but is not limited to: a. Vendor analysis & management b. Gathering and documenting c...

Xerox is the world’s leading enterprise for business process and document management. Xerox technology, expertise and services enable workplaces – from small businesses to global enterprises – to simplify the way work gets done so they operate more effectively. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today...

Select Portfolio Servicing, Inc a Credit Suisse company is an industry leader in residential mortgage loan servicing with a portfolio of over 400,000 national loans. Our commitment to compliance, excellent customer service and superior investor relations has positioned us for sustained success. Manager, Call Center Operations Execute strategies to manage call center operations including: employe...

JOB TITLE: Call Center Manager SALARY GRADE: TBD EXEMPTION STATUS: Exempt Non-Exempt DEPARTMENT: Customer Service Department REPORTS TO (Position Title): General Manager DATE PREPARED: 4/8/15 SUMMARY Responsible for managing both inbound and outbound calls, organizing employee schedules and ensuring that the operational objectives of the call center are met.Plans and implements call ...

GENERAL SUMMARY Responsible for supervising and coordinating all day-to-day activities of a customer service team that responds to customer questions, issues and requests. Ensuring that department employees comply with Bank policies and procedures, and service standards are met. DIRECT REPORTS The incumbent supervises 5-7 Call Center Representatives. ESSENTIAL FUNCTIONS Provide guidance and s...

Senior IT Project Consultant ProjectProjects will the candidate be working on while on assignment -Cross functional and multi-threaded IT projects that are application development, infrastructure or a blend of infrastructure and application development projects in the contact center arena. This position will need to have call center experience working with Avaya and any call center environments an...

Our direct client, an industry-leader in the Health insurance and managed care sector and is on Fortune’s 2014 “World’s Most Admired Companies” list, is looking for a consultant for the following responsibilities: Senior IT Project Consultant Project/Projects will the candidate be working on while on assignment: -Cross functional and multi-threaded IT projects that are application development, ...

eBay Enterprise helps companies of all sizes drive commerce growth –delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world’s premier retailers and brands. eBay Enterprise’s comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel opera...

Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Primary Responsibilities: Provide leadership for managers and supervisors, as well as the 200+ customer service advocates in an inbound c...

SUMMARY/GENERAL DESCRIPTION OF JOB : The ATC Project Manager (PM) position is responsible for the overall management and coordination of the ATC contract. This position is the central point of contact with the Government for the performance of all work under this contract. The PM manages, organizes, plans, directs, coordinates, controls, administers, monitors, and oversees the day-to-day operatio...

Helpdesk/Call Center Representative Apex Systems, part of On Assignment the 2nd largest IT staffing Solutions firm in the country has an opportunity for a Helpdesk/Call Center Representative role in Warwick, RI. It is a 6 month + W2 contract position and the pay rate is flexible depending on experience. Here are the details: Description of Project: Answer and resolve inbound technical calls at ...

Manpower is currently looking for Call Center Reps for a client located in the Bolingbrook, IL area. This is a long-term assignment paying $11.50 per hour, working a 10:30am - 7:00pm shift. If interested, please email an updated copy of your resume to *****. Thank you and we look forward to hearing from you soon! Job Description: Call Center Rep will be responsible for medical...

Description: Cuando se trata de salir adelante, tienes las de ganar. Let's call it great career potential. As one of the largest pharmacy benefits managers in the United States, UnitedHealth Group provides a professional culture where you're empowered and encouraged to exceed the expectations of our members, with better schedules than retail and more reach than any hospital. Join us and start d...

Description: As one of the largest pharmacy benefits managers in the United States, UnitedHealth Group provides a professional culture where you're empowered and encouraged to exceed the expectations of our members, with better schedules than retail and more reach than any hospital. Join us and start doing your life's best work.(sm) The purpose of the Call Center Customer Service Representative ...

Fortune 25 company, Top Employer to work for in Kansas! Work Schedule: 40 hours per week M - F between 7 am and 7 pm CST. Flexible to weekends if needed. Job Summary Provides telephonic professional nursing services in support of contracts serviced by UBC to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcar...

Data Analyst – Call Center - Territory and Account Alignment-00515102-55398 Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Admini...

Company Description: Prometric (www.prometric.com), a wholly-owned subsidiary of ETS, is the recognized global leader in technology-enabled testing and assessment services, providing paper-and-pencil, Internet and computer-based testing solutions. Headquartered in Baltimore, Maryland, Prometric offers a fully integrated testing system that includes test development, test delivery and data managem...

In this role, the Team Leader Portfolio Control is responsible for managing a team of approximately 20 nonexempt employees, coaching, developing, motivating and delivering correction action when necessary. Supervisory responsibilities, leadership of people in all work activities. Nature of impact by ensuring the quality of the task/services/information provided by self and others. Area of impact i...

Role Summary/Purpose In this role, the Team Leader Portfolio Control is responsible for managing a team of approximately 20 nonexempt employees, coaching, developing, motivating and delivering correction action when necessary. Supervisory responsibilities, leadership of people in all work activities. Nature of impact by ensuring the quality of the task/services/information provided by self and ot...