Call Center Test Project Manager Jobs

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About Aon Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and techni...
eBay Enterprise helps companies of all sizes drive commerce growth –delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world’s premier retailers and brands. eBay Enterprise’s comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel opera...
General Position Description: The ideal candidate will supervise the successful installation deployment of complex site managed implementations focusing on project specific on-time performance, profitability and customer satisfaction utilizing internal and external resources. Responsibility of the projects will typically start at the point of the sale and last through the completion and customer ...
JOB SUMMARY: The Call Center Manager supports the effective execution of the policies and procedures of the Service Response Center and IT Help Desk. This position translates Cone Health’s service goals, strategies, iCARE Commitments to Care and mission into the department’s long term program and service plan. The Call Center Manager assists the Director by driving process improvement through re-...
Accenture USA, NC
Description Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career. People in our Client & Market career...
Description Desired individual will have a strong background in monitoring calls and work flow for accuracy and call flow with proper procedure. Should possess knowledge of FDCPA regulations related to auto collections and customer service as well as repossession. Ideal candidate must have attention to detail and be able to work independently. This candidate will be responsible for call calibrati...
DaVita, Inc. Brentwood, TN
Description This position leads and manages the VillageHealth Disease Management Program in a designated market or geographical region including financial management, risk management, quality initiatives, outcomes, and performance measurements. This position provides leadership and direction to ensure safe, efficient, therapeutic, and ethical patient care, teammate efficiency and productivity, an...
This position leads and is responsible for the coaching and development of a team of customer service representatives. Employee engagement, coaching and development, as well as delivery of efficiency metrics are must-have behaviors. A successful manager consistently demonstrates an unrelenting focus on delivering and improving the Customer and Teammate experience. World-class service towards engag...
General Electric Phoenix, AZ, 85002
Manage a team of nonexempt Fraud Representatives who take inbound calls and make outbound calls to mitigate Fraud losses. Essential Responsibilities Mentor nonexempt Fraud Representatives through coaching and leadership Lead and coach associates effectively to increase recovery rates. Meet standards and quality processes Implement processes/procedures to ensure compliance Manage productivity, b...
About us: Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs. Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach...
The Call Center Reporting Manager leads a team of analysts that develop and systemically generate reports, quantifies and measures the impact of policy changes and site performance and can clearly articulate trends and potential areas for improvement. Additionally, this role collaborates with all call center functional areas, lines of business including the Corporate Leadership team to frame opera...
Founded in 1989, Sabre provides customers integrated end-to-end solutions focused around analytics; autonomous systems; command, control, communications, computers, intelligence, surveillance and reconnaissance (C4ISR); critical infrastructure protection; and cyber. This solutions strategy is built upon the strength of our technical competencies in engineering, information technology, software dev...
Description: You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them. Bring that passion to UnitedHealth Group and join us on a mission to help people live healthier lives. As a Business Program Manager, you'll work alongside a high caliber team as you drive innovation and business forward. You'll roll up your sleeves as you coordinate ...
Description: You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them. Bring that passion to UnitedHealth Group and join us on a mission to help people live healthier lives. As a Business Program Manager, you'll work alongside a high caliber team as you drive innovation and business forward. You'll roll up your sleeves as you coordinate ...
Description: You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them. Bring that passion to UnitedHealth Group and join us on a mission to help people live healthier lives. As a Business Program Manager, you'll work alongside a high caliber team as you drive innovation and business forward. You'll roll up your sleeves as you coordinate ...
JP Morgan Austin, TX
140014595 As a Voice Call Center Toll Free Engineer, You will be responsible work on Complex projects with Project Managers and Lines Of Business to Gather Business Toll Free Requirements and be able to translate those requirements into Complex Network Toll Free Designs By Producing Design Documents Using Pre Defined Toll Free Standards and be able to Configure the Final Design Within The Verizon...
UnitedHealth Group Inc Harlingen, TX
Position Description If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Director Customer Service - Call Center Site Harlingen, TX The Director Customer Service is responsible for the management of all...
Frontier Communications Fort Wayne, IN, 46801
VoIP Engineering evaluates the existing network architecture, evaluates new technologies (in an effort with other organizations) revolving around VoIP solutions respective to Corp Telecom and Call Centers, institutes standard configurations/processes, and acts as tier 2 & 3 support to the NOC and Call Centers organization for VoIP related issues. Responsibilities Tier 2 support for Corporate Cal...
Frontier Communications New Haven, CT, 06501
VoIP Engineering evaluates the existing network architecture, evaluates new technologies (in an effort with other organizations) revolving around VoIP solutions respective to Corp Telecom and Call Centers, institutes standard configurations/processes, and acts as tier 2 & 3 support to the NOC and Call Centers organization for VoIP related issues. Responsibilities Tier 2 support for Corporate Cal...
Frontier Communications Rochester, NY, 14618
VoIP Engineering evaluates the existing network architecture, evaluates new technologies (in an effort with other organizations) revolving around VoIP solutions respective to Corp Telecom and Call Centers, institutes standard configurations/processes, and acts as tier 2 & 3 support to the NOC and Call Centers organization for VoIP related issues. Responsibilities Tier 2 support for Corporate Cal...

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Project Management Career Tools

Call Center Test Project Manager

Salaries

$29,120.00 - $156,000.00
Typical Salary for Call Center Test Project Manager
(33 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
42.9%
Master's
19%
High School
14.3%
Certification
9.5%
Some College Coursework Completed
9.5%
Associates
4.8%
(21 Respondents)
Source: Monster.com Careerbenchmarking Tool
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