Provide customers with information and benefits of our subscription/membership programs Ensure policies, practices and procedures are understood and followed Work safely and reports safety or maintenance issues to management Maintain cleanliness of work environment and inventory Provide excellent customer service Assist the customer in selecting menu options and process payment for services Performs Crew Member duties as needed to ensure quality and timely customer service Guide cars onto the track with a focused, pleasant, and competent demeanor Performs visual inspections of the condition of each vehicle prior to entering the tunnel Become a subject matter expert on wash methods, safety, inspection, and maintenance, and apply that knowledge daily All our Assistant Managers need to meet the following requirements: A sociable personality with a desire to work as part of a team serving the public Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning Must be willing to work in hot/cold weather conditions if necessary Must be able to lift up to fifty (50) pounds Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system Exceptional customer service skills Ability to communicate clearly and effectively with customers and team members Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals Motivated self-starter who is willing to work independently and with teams Reliable transportation to and from the car wash Must have a valid driver’s license #LI-DNI #DBHVOL Some of our most successful crew members are those that joined the team with no experience at all, and many others were once servers, restaurant workers, mechanics, retail employees, landscapers, and other skilled trade workers!