Ability to manage time and workload efficiently, including planning, organizing, and following through on a variety of tasks, assignments, projects, and reports, paying close attention to details · Demonstrated ability to work effectively in a fast-paced workforce · May sometimes be required to work evenings and weekends with little advanced notice · Self-starter Qualifications and Education · BS in Information Technology, MIS or related technical degree (desired but not required) · A+, Network+, Microsoft certifications (desired but not required) Experience · Experience in the analysis, installation, administration, and troubleshooting of all aspects of a client/server data network including multi-facility client/server network and system administration and support. · Manage to quickly resolve all LSA incidents and requests and coordinate and communicate with users · Responds to user queries, answers questions, and resolves hardware and software problems · Implements corrective actions from remote sites or guides users through corrective action · Works with corporate HQ staff on any new software/hardware deployments.