Computer Technician Jobs
Computer Technician Job Overview
Computer technicians install hardware and software, perform maintenance on computers to make sure they continue working properly, help people with any problems they have with their computers, and train users on new software and hardware. A few of the areas a computer technician can work in include computer forensic specialists, desktop support specialists, and computer support technicians.
Technicians are employed in a variety of industries including education, health care, finance, telecommunication, and information technology. Most technicians work for outside support firms and help consumers and businesses on a contractual basis. However, because support is always required and issues can come up at any time, technicians may also work nights and weekends.
Computer Technician Job Education Requirements
Most computer technicians will need either a 2-year or 4-year degree from a college program. However, the most important educational need for a computer technician job is certification. In general, these will either be vendor-neutral certifications or vendor-specific certifications. Vendor-neutral certifications do not focus on a specific product or vendor. Instead, these certifications deal with a range of hardware and software products.
On the other hand, vendor-specific certifications are geared toward single vendors and the technologies created by these vendors. For example, technicians can receive certification as an Apple Certified Technical Coordinator (ACTC) to offer support for Mac OS X users. However, there are also certifications for Microsoft, Dell, Cisco, and others.
Computer Technician Job Market
The job market for computer technicians is strong and with predicted growth at 17 percent, this field is expected to grow faster than average. Nearly every home and business has a computer and we rely on these computers for everyday tasks. That means when a hard drive crashes or important files become corrupted, people will need qualified technicians to help them. Plus, organizations will need qualified technicians to help them upgrade software and equipment.
Computer Technician Job Salary Information
Salaries for computer technicians vary based on where the person works and how much experience they have. For example, the average starting salary for a help desk support job is around $50,000. On the other hand, the starting salary for a systems administrator is about $70,000. Salaries are also different depending on the industry where the technician works. Computer network support specialists who work in the educational field can expect to make around $52,000 while those who work in the telecommunications field can earn around $65,000.