Desktop Support Analyst Jobs
Desktop Support Analyst Job Overview
A Desktop Support Analyst, also known as a computer support technician, provides on-site or virtual technical support services for clients and employees in business environments. Desktop Support Analysts provide hands-on hardware support, such as connecting computers to the wired network. Individuals in this position also install software, updates and upgrades on the computers and workstations on the network. Desktop Support Analysts may configure new computers, reconfigure and re-purpose older machines and set up workstations for new employees.
Desktop Support Analysts provide Help Desk support over the phone through chat services or via remote desktop support applications as well as in person. The Desktop Support Analyst position can require entry level or advanced level skills based on the tier level of support required for the enterprise. Desktop Support Analysts may also be known as computer support specialists, user support analysts and support technicians.
Desktop Support Analyst Educational Requirements
Though a four-year degree is generally not required to become a Desktop Support Analyst, some college is recommended. Certifications, such as CompTIA A+, show employers that the candidate has demonstrated a knowledge of the tasks required for the job.
Desktop Support Analyst Jobs Outlook
Though desktops are largely being replaced by mobile devices, laptops and tablets in the enterprise, the daily tasks of Support Technicians tend to evolve with the organization's needs. Support Technicians should be prepared to expand their skills to include support of mobile devices. Desktop and computer support jobs are expected to increase at a faster rate than other professions and careers; the need for Support Specialists is expected to increase by 17 percent through 2022. Similar positions in this industry include Administrative Support Position jobs.
Desktop Support Analyst Salary
The median salary for a Desktop Support Analyst is about $47,000 per year. A typical analyst's salary ranges from approximately $32,000 to $63,000 annually. Desktop Support positions may also pay an hourly rate when specialized staffing agencies hire support analysts to fulfill on-site client contracts.
Position: Help Desk / Desktop Support Analyst Job in Cleveland, OH Location: Cleveland, OH Duration: 4 month contract-to-hire Modis, a leader in the IT staffing industry, is working with a client on a Help Desk/Desktop Support Analyst job in the Greater Cleveland, OH area. The Help Desk/Desktop Support Analyst will serve as the escalation point from the initial point of contact. Additionally, t...
Precision Resources, A division of the Trimarc Group, Inc., is currently searching for an experienced Desktop Support Specialist with a previous background in Audio/Video installation, maintenance and troubleshooting. This position is primarily supporting end-users on desktop-related issues. However, there is also an opportunity for someone to become the “go-to” with our client’s internal present...
Precision Resources, a division of the Trimarc Group Inc., is presently recruiting for a Desktop Support Specialist for one of our clients in Birmingham, AL. Requirements: Minimum 4 years hands on desktop support experience in a large environment required. Background with Windows 7.0, XP, MS Office Suite, Exchange 2010, TCP/IP, desktop administration. Responsibilities will include install, tro...
Level II Desktop Support Analyst - Provide 2nd level desktop support for the client - Work closely with satellite support groups to resolve common issues - Proficient in core Microsoft products, including, but not limited to Win XP/Win7/Win8, MS Office 2010/2013, and Internet Explorer - Self-starter eager to get involved in the troubleshooting process - Solid practical knowledge of system and...
Seeking a Desktop Support Analyst to add to our team! The Desktop Support Analyst is an instrumental part of our team and will work onsite at one of our client location and provide day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Performs general technical support, and troubleshoots and desktop systems software and hardware. ...
Candidate should have experience of working in a Wintel server environment, supporting both servers and desktops. It is expected that the chosen candidate will spend 60% time on desktop support and 40% assisting with daily operations of the Windows groups as well as project work. Experience of administering Exchange 2010, VMware, Active Directory, DNS and Server 2008 R2 is highly desirable. The ca...
Local area network administration including desktop engineering/support and troubleshooting basic networking and connectivity issues will be an important skill. Great customer service and a quick response is imperative for these efforts. For the server side, should have some exposure Linux based systems, but we are in the process of upgrading our legacy servers across the board. Suse Linux would b...
Duration: 6+ Months Locations: Grass Valley, CA Hours: First Shift If interested please reply to this posting with an updated resume and the best time for you to speak Job Description Skills Required: • experience with PC deployment activity • Minimum 2 years' experience with PC Hardware troubleshooting and repair • Minimum 1 years' experience with direct client interaction • Ability to f...
Addison Group is looking for a Desktop Support Analyst for a 4 month contract in the O'Hare area (extensions possible). JOB DESCRIPTION This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, inventory management, and testing of computer systems and peripherals within established standards and gu...
At Reyes Holdings, we are dedicated to being a global leader in food and beverage distribution by delivering unmatched value for our customers while creating an outstanding work environment for our employees. We offer competitive benefits, career growth opportunities and an engaging work environment for our employees. The IT Service Center (ITSC) & Desktop Support Analyst will work in a team to p...
RETHINK. REDEFINE. REINVENT. We set out to create an organization that provides unparalleled service in the development and execution of business solutions. At NSource we deliver innovative solutions that allow our clients to focus on what matters most. With an approach that recognizes both our employees and our clients as individuals, we make it our business to understand what matters most. DES...
Desktop Support Analyst-Plaquemine, LA-Contract to Hire As a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the CompuCom Team! We're looking for a Tech Support candidate familiar with Active Directory and break-fix experience. TWIC card required or the ...
Florida Family Insurance located in the Southbank area of Jacksonville, FL is searching for an experienced Desktop Support Analyst for an immediate opening. This is a fulltime position offering a competitive salary and a full benefit package including medical, dental, life, STD, LTD and 401(k). Responsibilities: Provides hands-on desktop support of all hardware/software located in one office. P...
Company Confidential Hicksville, NY, 11801
Responsible for providing highly professional, proactive, customer focused and responsive level II support for IT equipment located in the various offices. This support ranges from being the “eyes and hands” for centrally located network and voice support teams to providing full hardware and software desktop support. Successful management of the customer support experience is critical. DUTIES AND...
Networking Results is seeking to fill a full time position for a Systems Technician. The Systems Technician is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. The position requires daily customer interaction and documentation of efforts. ·Communicate ...
Godiva Chocolatier is the world's premier Chocolatier. We are the global leaders of the creation and distribution of super-premium chocolates worldwide. Godiva is available at any one of our boutiques, www.godiva.com, and through our catalogs. For over 80 years, Godiva Chocolatier has defined the art of fine chocolate making by selecting only the most superb ingredients. Godiva applies the same d...
Desktop Support Analyst Apex Systems, part of On Assignment the 2nd largest IT staffing Solutions firm in the country has an opportunity for a Desktop Support Analyst role in Cambridge, MA. It is a 3 months W2 contract to full time/perm position and the pay rate is flexible depending on experience. Here are the details: Description of Project: The role of Desktop Support Analyst is to help Empl...
We are currently seeking qualified desktop support professionals for multiple positions in the San Luis Obispo, CAarea for a Desktop Support position that we have in the healthcare realm. Qualified candidates should have hands on Desktop support experience troubleshooting both hardware and software. If interested please reply to this posting with an updated resume. Must be able to pass a backgrou...
RESPONSIBILITIES: Our partner company is a global real-estate investment firm in Cambridge, Massachusetts (MA) and they are looking to bring in a new Helpdesk Analyst with 2 years of experience and a 4-year degree. On-call rotation will be required as there are 200+ end-users supported globally. You will come in on a 3 person helpdesk team to make a big impact from day one. Keys to success in th...
The ideal individual will be a member of the Network Infrastructure Team and is expected to support and maintain a 24/7 IT infrastructure. The candidate must possess strong troubleshooting skills as well as verbal and written communications skills, and extremely customer-oriented, treating co-workers and customers with the utmost consideration and respect. This person will be responsible for the a...
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Technology Career Tools
$20,800.00 - $49,940.00
Typical Salary for PC Technician
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Maintains computer desktop environment by analyzing requirements; planning and implementing desktop rollout projects; installing hardware and software solutions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Center Experience
Data Center Management
Supports clients in the removal of viruses and trojan horses, and resolves unwanted issues relating to Microsoft Windows, and other various desktop applications.
Improves system performance by investigating current environment; recommending solutions; integrating standard solutions.
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