Desktop Support Analyst Jobs in Maryland

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147 Maryland Desktop Support Analyst jobs found on Monster.

Jobs 1 to 20 of 147
About Web is currently seeking qualified candidates for a Desktop Support position in Baltimore, MD. Respond daily to user requests for IT support services by providing support to users both onsite and in remote locations. Image, configure and deploy government workstations and laptops, and install, configure, and troubleshoot desktop and network printers. Administer Active Directory (AD) by cr...
Rowe Price Baltimore, MD
Description PRIMARY PURPOSE OF THE POSITION The Senior Desktop Support Analyst in the Desktop Services Group is responsible for all aspects of Desktop Support as they relate to a given Business unit, to include Trading Desk operations. The Sr. Analyst is also the primary contact for the business users for technical issues, production problems, and inquiries. The Sr. Analyst is a primary escalati...
PRIMARY PURPOSE OF THE POSITION The Senior Desktop Support Analyst in the Desktop Services Group is responsible for all aspects of Desktop Support as they relate to a given Business unit, to include Trading Desk operations. The Sr. Analyst is also the primary contact for the business users for technical issues, production problems, and inquiries. The Sr. Analyst is a primary escalation point for ...
CardioNet, Inc. Rockville, MD, 20850
Overview: DESKTOP SUPPORT ANALYST Rockville, MD Reports to: Director, IT Seeking a Desktop Support Analyst with 2-3 year(s) related experience troubleshooting hardware and software PC issues. The Desktop Support Analyst has responsibility for coordinating purchasing and providing support for corporate desktops, laptops and mobile telephones. In addition, the Computer Analyst is an on-site res...
Rowe Price Owings Mills, MD
Description PRIMARY PURPOSE OF THE POSITION The Senior Desktop Support Analyst is responsible for all aspects of Desktop Support as they relate to a given T. Rowe Price location or, if part of the Systems Management team, the overall desktop environment. The Analyst is also the primary contact for the business users for technical issues, production problems, and inquiries. This position is respo...
SRA International Bethesda, MD, 20813
Job Description: Provides technical support to staff and customers on software systems by testing software and hardware products and maintaining software documentation, or on desktop systems by troubleshooting PC problems. Responds and follows-up on internal and external customer support problems. Uses an IT ticket system, is responsible for receiving and tracking the trouble tickets, assigns the...
Computer Aid, Inc. Haggerstown, MD
Position Description/Responsibilities (CCC/Vendor): CAI is looking for a strong Desktop Support analyst in the Hagerstown, Md. area. Candidate must have strong knowledge of hardware issues, troubleshooting, software support, and solid desktop support abilities. Deskside and Application Support is a role within End User and Onsite Support (EOS) which is responsible for specialized manufacturing a...
SRA International, Inc ROCKVILLE, MD
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
SRA International Rockville, MD, 20850
Job Description: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Qualifications: Required:...
Position Description/Responsibilities (CCC/Vendor): CAI is looking for a strong Desktop Support analyst in the Hagerstown, Md. area. Candidate must have strong knowledge of hardware issues, troubleshooting, software support, and solid desktop support abilities. Deskside and Application Support is a role within End User and Onsite Support (EOS) which is responsible for specialized manufacturing a...
SRA International Rockville, MD, 20850
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
SRA International Rockville, MD, 20850
Job Description: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Qualifications: Required:...
SRA International, Inc ROCKVILLE, MD
Job Summary: Provides technical support to staff and customers on software systems by testing software and hardware products and maintaining software documentation. Troubleshoots desktop PC problems. Responds and follows-up on internal and external customer support problems.. Qualifications: Desired: ITIL foundations certification or ability to obtain certification within 3 months One or more...
First Data Corporation Hagerstown, MD
Remote PC support of a distributed LAN based workforce; will work with customers to provide problem determination and remote resolution of technical issues. Included, but not limited in scope, are software/application installation support, mobile devices (blackberries, iPhones, iPads, etc.), desktop and laptop computers, thin clients, and virtualized computing environments. This role specializes i...
First Data Corporation Hagerstown, MD
Responsible for receiving, analyzing, and resolving customer requests for all call types coming into the desk. Issues that are beyond Tier II are to be escalated to the appropriate personnel including but not limited to: Desktop Services Analysts. Responsible for, but not limited to: providing exceptional customer service, with first contact resolution being the ultimate goal; following proper cal...
First Data Corporation Hagerstown, MD, 21746
Responsible for receiving, analyzing, and resolving customer requests for all call types coming into the desk. Issues that are beyond Tier II are to be escalated to the appropriate personnel including but not limited to: Desktop Services Analysts. Responsible for, but not limited to: providing exceptional customer service, with first contact resolution being the ultimate goal; following proper cal...
First Data Corporation Hagerstown, MD, 21746
Responsible for receiving, analyzing, and resolving customer requests for all call types coming into the desk. Issues that are beyond Tier II are to be escalated to the appropriate personnel including but not limited to: Desktop Services Analysts. Responsible for, but not limited to: providing exceptional customer service, with first contact resolution being the ultimate goal; following proper cal...
Company Confidential Bethesda, MD, 20814
Tricorp is seeking a help desk professional to support our client, by helping to develop procedures while learning the environment and supporting clients. This is an interesting project that help formalize service delivery. The ideal candidate will have strong help desk support knowledge, customer service skills, and written and verbal communication skills. This project is scoped for one month an...
Textron Systems: Unmanned Systems Hunt Valley, MD
Description About Textron Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. Te...
About Textron Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. Textron is a Fo...

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Technology Career Tools

PC Technician

Salaries

$20,800.00 - $49,940.00
Typical Salary for PC Technician in Maryland
(520 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
27.2%
Associates
24.6%
Bachelor's
20%
Certification
13.3%
High School
6.7%
Vocational
4.1%
Master's
2.7%
(415 Respondents)
Source: Monster.com Careerbenchmarking Tool

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