Desktop Support Analyst Jobs

Desktop Support Analyst Job Overview

A Desktop Support Analyst, also known as a computer support technician, provides on-site or virtual technical support services for clients and employees in business environments. Desktop Support Analysts provide hands-on hardware support, such as connecting computers to the wired network. Individuals in this position also install software, updates and upgrades on the computers and workstations on the network. Desktop Support Analysts may configure new computers, reconfigure and re-purpose older machines and set up workstations for new employees.

Desktop Support Analysts provide Help Desk support over the phone through chat services or via remote desktop support applications as well as in person. The Desktop Support Analyst position can require entry level or advanced level skills based on the tier level of support required for the enterprise. Desktop Support Analysts may also be known as computer support specialists, user support analysts and support technicians.

Desktop Support Analyst Educational Requirements

Though a four-year degree is generally not required to become a Desktop Support Analyst, some college is recommended. Certifications, such as CompTIA A+, show employers that the candidate has demonstrated a knowledge of the tasks required for the job.

Desktop Support Analyst Jobs Outlook

Though desktops are largely being replaced by mobile devices, laptops and tablets in the enterprise, the daily tasks of Support Technicians tend to evolve with the organization's needs. Support Technicians should be prepared to expand their skills to include support of mobile devices. Desktop and computer support jobs are expected to increase at a faster rate than other professions and careers; the need for Support Specialists is expected to increase by 17 percent through 2022. Similar positions in this industry include Administrative Support Position jobs.

Desktop Support Analyst Salary

The median salary for a Desktop Support Analyst is about $47,000 per year. A typical analyst's salary ranges from approximately $32,000 to $63,000 annually. Desktop Support positions may also pay an hourly rate when specialized staffing agencies hire support analysts to fulfill on-site client contracts.

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1000+ Desktop Support Analyst jobs found on Monster.

Jobs 1 to 20 of 5221
Purpose of Position: Provides support to end-users for PC hardware, operating systems, software applications, peripherals, Installations and device imaging. Responds to, diagnose and troubleshoot problems through discussion with users, to restore service and/or identify and correct problems. Daily operational requirements include excellent communications and customer service skills. Position requ...
Immediate opening for a FT Desktop Support Analyst to work M - F 8:00 a.m. - 4:30 p.m. and additional hours as needed to maintain computing environment by performing upgrades to end user systems; monitoring end user system performance, resolving end user system issues and ensuring compliance with company computer policies. Regular travel within the greater metro and occasional travel to two locati...
Boutique Financial firm is seeking a Desktop Support Analyst hat will be a key member that maintain the Windows infrastructure. The ideal candidate will have knowledge spanning all Microsoft products, third-party software, and Open Source software running on Linux. As our Windows Team is responsible for everything from design to deployment to user support, the Windows Systems Administrator should...
Florida Family Insurance located in Bonita Springs, FL is searching for an experienced Desktop Support Analyst for an immediate opening. This is a fulltime position offering a competitive salary and a full benefit package including medical, dental, life, STD, LTD and 401(k). Responsibilities: Provides hands-on desktop support of all hardware/software located in one office. Provides Level 1/2/3 ...
Desktop Support Analyst Company – Omnitracs, LLC is the leading provider of fleet management software applications, information services, and hardware platforms. The company’s intuitive technologies, including solutions for safety and compliance, fuel efficiency, driver retention, GPS fleet tracking, and fleet maintenance, enable its customers to solve common fleet problems and achieve their busi...
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and...
Our client is currently seeking a Desktop Support Analyst. The Objective of this position is to provide top-notch customer service reflecting the client-centric and quality-focused mission of the organization. Under minimal supervision and direction by clear policies and procedures, support the desktop computing environment through workstation builds and deployments. This position also provides t...
Hudson has partnered with one of the largest government organizations in the Raleigh region for their technology, infrastructure and support needs and they are currently looking for a Tier 2 Desktop-Phone Support Analyst for a long term engagement with them at their Raleigh location. Tier 2 Desktop-Phone Support Analyst Start Date: Immediate Duration: 12 months Job Requirements: Specific Tech...
Desktop Support Engineer Our client is a premier law firm in Center City Philadelphia that has a key position open on staff for a desktop support engineer. The desktop support engineer will provide high-level support regarding desktop and laptop issues and complex software and hardware related issues. The desktop support engineer will also support the integration of custom enterprise applications...
PC/Desktop Support Immediate Project Work and Desired Technical Experience: • The main project work this team is handling currently is upgrading all workstations from Windows XP to Windows 7 technology • Customer service is first and foremost • Will frequently be interacting will various medical personnel so patience and attention to detail is critical • Desires prior experience with migratin...
Desktop Support Analyst Job Description Title: Desktop Support Analyst Location: Cedar Rapids, IA Type Of Position: Permanent full time Type of interview: Phone and in person Company Description: Infinite Computing Systems is an innovative provider of customized IT software, mobile applications, Web Content Management, and Customer Relationship Management solutions for businesses and governm...
Please email resumes to ***** Job Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Required Skills/Experience: • 1 or more years of industry expe...
Duration: 2-3 months contract to the possibility of perm Pay: $17-$19/hr Job Summary/Description: · Responsible for installation and maintenance of less complex hardware/software systems and supporting smaller user groups. · Provides ongoing support of the standard hardware/software needs of the company. · Provides basic one-on-one training to user community. Impact is on a defined area, func...
This position is for a Desktop/Helpdesk Support analyst who will provide end user and server levle support to our corporate office. the position will also offer opportunity to participate in enterprise projects in a team setting. Job Requirements: Principal accountabilities: Provide helpdesk support to executive user community. Participate in centeralized helpdesk support for the enterprise. ...
Desktop Support Analyst Job Summary ettain group’s client has an immediate need for a Desktop Support Analyst in a healthcare environment. US Citizens and all other parties authorized to work in the US are encouraged to apply. We are unable to sponsor H1B Visa’s at this time. Desktop Support Analyst Job Responsibilities Provides hands-on user support by troubleshooting hardware and software pro...
Company Confidential New York City, NY, 10022
Top International Law Firm with a large presence in Midtown Manhattan has an immediate need for a Desktop Support Specialist. The firm has offices in several cities all over the world & is still growing very rapidly. The firm offers a great professional work environment, excellent benefits, & training, andPAID OVERTIME! You will also be eligible for a bonus & a very good work - life balance. If yo...
Essential Functions: • Provides end-to-end PC application and hardware support. This includes consultation with users, application developers and other IT Support teams for problem resolution or to provide business specific solutions. Will also require an innovative mind to research solutions to enhance business requirements. • Account and privilege Administration for Active Directory. • Provid...
Job Description: Candidate will be taking PC hardware break fix calls at various locations. Must have reliable transportation. Must be able to pass drug and background screening. Must be able to complete required product training. Required Skills: HP Desktop PC, Install/Support, Expert Education and experience: Must be able to pass drug and background screening. Must be able to complete r...
Responsibilities Designing and testing desktop configurations Installing new devices Managing desktop needs to support departmental moves and migrations. Researching, resolving, and troubleshooting hardware and software problems Assisting employees/customers with computer related questions. Requirements Bachelor's Degree and 1-2 years relevant experience, or related education and experience...
. Adecco Engineering and Technology has an immediate opening for a Desktop Support Analyst in Syracuse NY. DESKTOP SUPPORT ANALYST Requirements: Bachelor's Degree and 1-2 years relevant experience. Will consider equivalent combination of education and experience. 1-2 years' experience with PC/Departmental LAN's in a customer service role required. Experience with Windows OS, MS Office and ho...

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