Desktop Support Analyst Jobs
Desktop Support Analyst Job Overview
A Desktop Support Analyst, also known as a computer support technician, provides on-site or virtual technical support services for clients and employees in business environments. Desktop Support Analysts provide hands-on hardware support, such as connecting computers to the wired network. Individuals in this position also install software, updates and upgrades on the computers and workstations on the network. Desktop Support Analysts may configure new computers, reconfigure and re-purpose older machines and set up workstations for new employees.
Desktop Support Analysts provide Help Desk support over the phone through chat services or via remote desktop support applications as well as in person. The Desktop Support Analyst position can require entry level or advanced level skills based on the tier level of support required for the enterprise. Desktop Support Analysts may also be known as computer support specialists, user support analysts and support technicians.
Desktop Support Analyst Educational Requirements
Though a four-year degree is generally not required to become a Desktop Support Analyst, some college is recommended. Certifications, such as CompTIA A+, show employers that the candidate has demonstrated a knowledge of the tasks required for the job.
Desktop Support Analyst Jobs Outlook
Though desktops are largely being replaced by mobile devices, laptops and tablets in the enterprise, the daily tasks of Support Technicians tend to evolve with the organization's needs. Support Technicians should be prepared to expand their skills to include support of mobile devices. Desktop and computer support jobs are expected to increase at a faster rate than other professions and careers; the need for Support Specialists is expected to increase by 17 percent through 2022. Similar positions in this industry include Administrative Support Position jobs.
Desktop Support Analyst Salary
The median salary for a Desktop Support Analyst is about $47,000 per year. A typical analyst's salary ranges from approximately $32,000 to $63,000 annually. Desktop Support positions may also pay an hourly rate when specialized staffing agencies hire support analysts to fulfill on-site client contracts.
We are seeking an experienced Desktop Support Analyst for a contract position with our client in the western Philadelphia suburbs. Experienced candidates with the following skills are desired: 4-8 years of I.T. Desktop Support experience Experience supporting users on a Local Area Network Strong understanding of domain computer environment Windows XP Windows Vista Windows 7 Internet Explorer JAVA...
6 Month Contract to Perm End User Support Analyst - Back Bay Area - MBTA Accessible Experience: · 3-5+ years of experience providing Service Desk phone support · Basic technical break/fix computer skills with Microsoft Operating Systems: Microsoft XP, Windows 7, Microsoft Office 2003, 2007, 2010, and other Microsoft Productivity Tools · Skilled with anti-virus software, adware, spyware removal · B...
RESPONSIBILITIES: Our client in Forth Worth, TX is looking for an experienced Desktop Support Analyst. The Desktop Support Analyst will work with system and device end-users throughout the entire organization to resolve technical concerns escalated from a lower tier of systems support. This position is responsible for resolving complex incidents related to desktop hardware, peripherals and applica...
Job Details: Executive Desktop Support Analyst - (Macintosh OS, Windows OS and MS Office, ITIL, Implementation, Troubleshooting, Ghost) We are looking for an Executive Desktop Support Analyst that can work under pressure with a smile. You must have experience with Windows OS, Macintosh OS and MS office. You need to have the basic knowledge of Active Directory and Exchange. You may need to repair a...
Desktop Support Analyst San Francisco, CA Minimize adverse impact of incidents on business processes and prevent their recurrence. Work closely with the Service Desk Team Lead to analyze trends and provide proactive recommendations to the problem management team. Provide operations support for Enterprise Desktops and other client technologies. Work closely with engineering teams to ensure Infrastr...
Seeking a Desktop Support Analyst for a consulting position at a major pharmaceutical client in Irvine, CA 92618. Skills: Knowledge of networking and basic computer skills required. Experience with Windows XP x86 and x64, Windows 7 Experience with all versions of MS Office Knowledge of Remedy for call ticket tracking is desired General knowledge of SCCM a plus Need to be familiar with validation p...
Helpdesk / Desktop Support Analyst – (Hedge Fund) · Configures, maintains & troubleshoots hardware/software/peripherals/local & network printers for users, including remote employees · Provides day-to-day user support and systems support in a fast paced, Windows Environment · Provides support for IT infrastructure including operating systems, databases, networking, firewalls as well as application...
RESPONSIBILITIES: Our client is seeking a Desktop Support Analyst in San Antonio, Texas (TX). Tasks: The following itemized materials are Expected tasks to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Installer Tasks: Remove existing PC and move to centralized collection point Install PC Start user data and profile restoration process Test desktop an...
RESPONSIBILITIES: A Kforce client is seeking a Desktop Support Analyst in Menlo Park, California (CA). The role of Desktop Support Analyst is to help Employees with all facets of the corporate computing environment. The Desktop Support Analyst must combine an understanding of Macintosh & Windows with firsthand experience. Candidates must be interested in converting to a full-time role. Job Scope:...
A leading US trade publisher and a division of the second largest trade and educational book publisher in the world is looking for a Desktop Support Analyst to join its IT Services Team. The IT Services Team consists of Help Desk Analysts and Desktop Support Analysts who provide support to over 1000 employees, contractors, consultants and clients across North America. The Desktop Support Analyst w...
The Senior Desktop Support Analyst is responsible for (responsibilities will vary based on specific role and location): · Providing desk side and remote support for personal computing environments · Perform builds, delivery, installation and repair of computing equipment · Provide training and consultation to end users · Handling technically complex desktop support issues · Managing permissions as...
The Infrastructure Analyst IV – Desktop Support is responsible for monitoring, supporting, and participating in the development / enhancements of desktop computing platforms. Resolve issues through level 3 for operating systems or other software under the control of the Desktop Engineering team Provide guidance to junior infrastructure analysts and follows guidance and direction from Lead and seni...
Company Confidential CHESTERFIELD, VA
Desktop Support Analyst Information Systems Technology Open Until Filled Bachelor’s degree in computer science or a related field and one year of related experience; or a high school diploma or GED and three years of PC support in a Microsoft Active Directory enterprise environment; or an equivalent combination of training and experience. Advanced level skill in supporting Microsoft Windows XP and...
Job Number: 245917 Desktop Support Analyst Our Client is seeking an IT resource for a long term contract opportunity in Jacksonville, Florida, The successful candidate will provide Desktop Support. Skills: Solid Desktop hardware/software implementation and support experience. Strong technical experience with Windows XP and Windows 7 Solid experience supporting Microsoft Office preferably 2010 Expe...
VTRAC Consulting Corporation “Solutions for Growth” Please e-mail your resume in MS-WORD document in confidence Subject: Desktop Support Analyst .JOB No. 7230, Attention:***** or call: (416) 366-2600 x 238 Job No.: 7230 Position: Desktop Support Analyst Position Type: Contract No. of Positions: 3 Location: Houston/ San Francisco, US Description: To resolve, promptly and effectively all...
Position Description Enterprise Desktop Management Systems Analyst II Position Summary One of our clients is seeking an experienced Enterprise Desktop Management Systems Analyst Level II.The candidate will be part of a team tasked with the administration of a large scale desktop environment. Primary responsibilities will include the use of enterprise technologies to maintain and updateWindows endp...
Full time opening in Boston’s financial district for a Sr. Desktop Support Analyst. Must have Sr. level experience with desktop and mobile hardware and software, Active Directory and Exchange management. There is room for growth with this position. Excellent compensation package as well as 20% bonus and top-notch benefits. Responsibilities include: · Manage and deploy desktops, mobile, AV equipmen...
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. Installs, configures and troubleshoots desktop systems, workstations, servers and network. Maintains passwords, data...
Title: Desktop Support Analyst Term: Permanent Hire Pay: $45,000-55,000 (DOE) Searching for a Desktop Analyst to support an internal user base within an enterprise technical environment in center city. Experience working on a Help Desk and/or providing technical support is required as is familiarity working as part of an escalation process. The successful candidate will provide professional techni...
To Apply, please click here: http://jobs.ucsd.edu/bulletin/job.aspx?cat=search&sortby=rank&jobnum_in=71573&search=71573 DESCRIPTION Under supervision, the Desktop Systems Analyst applies professional business/technical support concepts to resolve hardware, software and networking issues of moderate scope and complexity for a broad range of applications where analysis of situations or data requires...
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$20,800.00 - $49,940.00
Typical Salary for PC Technician
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Maintains computer desktop environment by analyzing requirements; planning and implementing desktop rollout projects; installing hardware and software solutions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Center Experience
Data Center Management
Supports clients in the removal of viruses and trojan horses, and resolves unwanted issues relating to Microsoft Windows, and other various desktop applications.
Improves system performance by investigating current environment; recommending solutions; integrating standard solutions.
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