Desktop Support Analyst Jobs

Desktop Support Analyst Job Overview


A Desktop Support Analyst, also known as a computer support technician, provides on-site or virtual technical support services for clients and employees in business environments. Desktop Support Analysts provide hands-on hardware support, such as connecting computers to the wired network. Individuals in this position also install software, updates and upgrades on the computers and workstations on the network. Desktop Support Analysts may configure new computers, reconfigure and re-purpose older machines and set up workstations for new employees.

Desktop Support Analysts provide Help Desk support over the phone through chat services or via remote desktop support applications as well as in person. The Desktop Support Analyst position can require entry level or advanced level skills based on the tier level of support required for the enterprise. Desktop Support Analysts may also be known as computer support specialists, user support analysts and support technicians.

Desktop Support Analyst Educational Requirements


Though a four-year degree is generally not required to become a Desktop Support Analyst, some college is recommended. Certifications, such as CompTIA A+, show employers that the candidate has demonstrated a knowledge of the tasks required for the job.

Desktop Support Analyst Jobs Outlook


Though desktops are largely being replaced by mobile devices, laptops and tablets in the enterprise, the daily tasks of Support Technicians tend to evolve with the organization's needs. Support Technicians should be prepared to expand their skills to include support of mobile devices. Desktop and computer support jobs are expected to increase at a faster rate than other professions and careers; the need for Support Specialists is expected to increase by 17 percent through 2022. Similar positions in this industry include Administrative Support Position jobs.

Desktop Support Analyst Salary


The median salary for a Desktop Support Analyst is about $47,000 per year. A typical analyst's salary ranges from approximately $32,000 to $63,000 annually. Desktop Support positions may also pay an hourly rate when specialized staffing agencies hire support analysts to fulfill on-site client contracts.
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1000+ Desktop Support Analyst jobs found on Monster.

Jobs 1 to 20 of 4304
Desktop Support Analyst – Perry, OH Desktop Support Analyst Career Opportunities at Envision, LLC Are you looking for the place to really enhance your career? Envision offers challenging IT positions with a lot of responsibility in a rewarding, fun working environment. Position: Desktop Support Analyst Duration: 11 month contract with possible extensions Location: Perry, OH Why Envision? The...
ABOUT THE COMPANY: WidePoint is a leading provider of wireless mobility management, cybersecurity solutions and consulting services. We offer secure, cloud-based, enterprise-wide information technology-based solutions that enable enterprises and government agencies to deploy fully compliant IT services in accordance with government-mandated regulations and advanced system requirements. Position ...
Role Purpose: · Provide desktop and network support to IT project team during roll out phase This is a 6 week contract position to be based out of our Naperville office. Principle accountability:- · provide Windows OS, hardware and basic network troubleshooting and support · facilitate the installation and upgrade of software applications as necessary · create and deploy software images as n...
Candidate should have experience of working in a Wintel server environment, supporting both servers and desktops. It is expected that the chosen candidate will spend 60% time on desktop support and 40% assisting with daily operations of the Windows groups as well as project work. Experience of administering Exchange 2010, VMware, Active Directory, DNS and Server 2008 R2 is highly desirable. The ca...
Our client, located in NYC, NY, is looking to hire a Desktop Support Analyst. Project duration: 6 months (temp to perm) If you have the required experience and interest, please apply through MONSTER with a current resume, along with your responses to the following questions: *** How many years of IT experience do you have? *** How much experience in years do you have with Desktop Support? ***...
Software Methods is seeking a Desktop/Helpdesk Support Analystfor an18+month contract assignment at our client in the King of Prussia, PA area. The Analyst should be self-motivated with a strong customer service background supporting a fast-paced, dynamic environment. The candidate will need to have strong hardware/software troubleshooting abilities and be able to work in a team environment. The ...
Desktop Support Analyst Chicago, Il (Ohare Area) $14/hr (2nd Shift) Mon- Thur and one day on the weekend. Busy IT team now in need of an enthusiastic and service oriented individual to join them. Acting as point of contact for all software and hardware fault calls, you will manage and prioritize technical support, providing helpdesk and desktop support for users. An ability to diagnose techni...
Job Title: Desktop Support Specialist Job Code: RCI-LON-1201-2 Job location:- Zion IL 60099 & Byron IL 61010 Duration: 6 Months - Part Time (20Hr/week) JOB DESCRIPTION: 0 – 2 years of relevant experience required Networking / N+ and/or Hardware / A+ certifications required Appropriate technical skills in hands on support of PC hardware and software, troubleshooting, Printers, Virtual Deskto...
Cognizant is a leading provider of Information Technology, Consulting, IT Infrastructure, and Business Process Outsourcing services. Cognizants single-minded mission is to dedicate our business process and technology innovation know-how, deep industry expertise, and worldwide resources to working together with customers to make their businesses stronger. As a customer-centric, relationship-dr...
Company Confidential omaha, NE
§ Operational experience in multiple ITSM tool –Cherwell § Receiving end user calls § Provide SOP based first level resolutions § Ticket creation/Categorization / Prioritization § Ability to identify and organize tickets according to priority and forward tickets to Field Engineers (L2) § Incident resolution and Ticket closure § Able to react to change productively and handle other essential ...
Job Description Job Title Desktop Support Analyst Job Purpose Desktop Support Analyst Position Purpose: Under minimal supervision, provide hands-on desktop support and maintenance for Fiserv Associate computing environment, including company-standard hardware and software technologies for desktop, notebook, and system management tools. Duties also include network connectivity support, partic...
A level 1 Helpdesk Support Technician is needed for the Helpdesk, to start ASAP. (85% Helpdesk/15% desktop) This is a long term contract: 12+ months Required Skills: iPad support, IOS 8 and higher, Windows7, XP, Outlook, Exchange, VPN, MS Office, Dell Laptop Hardware Experience, Windows Active Sync, CAs Service Desk or Remedy, Ghosting. Minimum 2 year experience working in a desktop hardware, ...
High-end Architectural firm in Irvine is looking for a skilled Desk-Top technician to manage IT and related in the office. If you are a technical whiz, that has intrinsic technical ability, is people focused and wants to work in a creative atmosphere with creative staff, then this may be an opportunity for you. RESPONSIBILITIES INCLUDE: Ensures desktop computers interconnect seamlessly with div...
Bodycote is the world’s largest and most respected provider of thermal processing services, a vital link in the manufacturing supply chain. Operating an international network of facilities, we are in 190+ locations across 26 countries. We serve a wide range of industries including aerospace, defense, automotive, power generation, oil and gas, construction, machine building, medical and transportat...
IT Support Specialist My Client is searching for an IT support specialist who's personable, pragmatic and persevering. Our people rely on technology to get the job done, so when it breaks down, we need someone on the scene to solve all our staff’s troubles. The day-to-day work will include helping users with their computers, software, wired and wireless networks, data and telecommunications, and...
Find out why TeamSoft is the Madison area’s technology leader with over 190 IT consultants. Owned, operated, and managed by IT consultants, TeamSoft is the clear choice for your career. Join the TeamSoft family today! Our client is seeking a Desktop Support Analyst to do the following: Essential Responsibilities & Duties • Provide 24\7 On-Call Support for Production Systems • Patch all softwar...
Required Skills: Windows XP, Windows 7, Windows Deployment Tools, PC Hardware installation and repair Must be able to lift at least 50 lbs. Required Soft Skills: Customer skills Will be delivering new desktops to staff, configuring, and ensuring staff is productive using new PC. Activity will be done "desk side" with staff receiving new PC present. Must be patient, detail-oriented and self-...
Desktop Support Technician / Analyst Job Description: Maintains computer desktop environment by analyzing requirements; planning and implementing desktop rollout projects; installing hardware and software solutions. Duties: *Reimaging computers in an enterprise-wide migration * Identifies architectural requirements by interviewing customers; analyzing applications, programming, and operations;...
Find out why TeamSoft is the Madison area’s technology leader with over 190 IT consultants. Owned, operated, and managed by IT consultants, TeamSoft is the clear choice for your career. Join the TeamSoft family today! TeamSoft is currently looking for a Desktop Support Specialist for a multi-year contract opportunity in Madison, WI! This is a great opportunity to work for a large organization and...
Our client is currently seeking a Desktop Support Analyst to provide hardware and software troubleshooting support for level 1 and 2 issues. Responsibilities: Provide high level of user facing desktop support and repairs for technical workstations Troubleshoot and repair hardware problems Provide software and technical support for internal team Troubleshoot and support OS issues Image, refre...

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Technology Career Tools

PC Technician

Salaries

$20,800.00 - $49,940.00
Typical Salary for PC Technician
(520 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
27.2%
Associates
24.6%
Bachelor's
20%
Certification
13.3%
High School
6.7%
Vocational
4.1%
Master's
2.7%
(415 Respondents)
Source: Monster.com Careerbenchmarking Tool

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