Desktop Support Analyst Jobs

Desktop Support Analyst Job Overview

A Desktop Support Analyst, also known as a computer support technician, provides on-site or virtual technical support services for clients and employees in business environments. Desktop Support Analysts provide hands-on hardware support, such as connecting computers to the wired network. Individuals in this position also install software, updates and upgrades on the computers and workstations on the network. Desktop Support Analysts may configure new computers, reconfigure and re-purpose older machines and set up workstations for new employees.

Desktop Support Analysts provide Help Desk support over the phone through chat services or via remote desktop support applications as well as in person. The Desktop Support Analyst position can require entry level or advanced level skills based on the tier level of support required for the enterprise. Desktop Support Analysts may also be known as computer support specialists, user support analysts and support technicians.

Desktop Support Analyst Educational Requirements

Though a four-year degree is generally not required to become a Desktop Support Analyst, some college is recommended. Certifications, such as CompTIA A+, show employers that the candidate has demonstrated a knowledge of the tasks required for the job.

Desktop Support Analyst Jobs Outlook

Though desktops are largely being replaced by mobile devices, laptops and tablets in the enterprise, the daily tasks of Support Technicians tend to evolve with the organization's needs. Support Technicians should be prepared to expand their skills to include support of mobile devices. Desktop and computer support jobs are expected to increase at a faster rate than other professions and careers; the need for Support Specialists is expected to increase by 17 percent through 2022. Similar positions in this industry include Administrative Support Position jobs.

Desktop Support Analyst Salary

The median salary for a Desktop Support Analyst is about $47,000 per year. A typical analyst's salary ranges from approximately $32,000 to $63,000 annually. Desktop Support positions may also pay an hourly rate when specialized staffing agencies hire support analysts to fulfill on-site client contracts.

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1000+ Desktop Support Analyst jobs found on Monster.

Jobs 1 to 20 of 4448
Desktop Support Opportunity in San Francisco, CA Length: 6-9 month contract (opportunity for contract extension or conversion to permanent as the campuses grow) The second-largest employer in the city and the fifth-largest in the San Francisco Bay Area, our client seeks motivated and talented faculty and staff to help it achieve its advancing health worldwide™ mission. Description Our client i...
ABOUT THE COMPANY: WidePoint is a leading provider of wireless mobility management, cybersecurity solutions and consulting services. We offer secure, cloud-based, enterprise-wide information technology-based solutions that enable enterprises and government agencies to deploy fully compliant IT services in accordance with government-mandated regulations and advanced system requirements. Position ...
Beacon Hill Technologies has needs for Level II Desktop Support Analyst positions. We have long term contract and contract to hire opportunities available. Job Details: The level 2 technician will work with Corporate Desktop/Level 2 and local IT teams to provide support. This will include Printer, laptop, PC, copier, remote desktop, and application support for user-base. Position Requirements ...
Why CDM Smith? CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle. Job Description CDM Smith is looking for...
Our client is currently seeking a PART TIME DESKTOP SUPPORT ANALYST. We are looking for a good desktop support candidate for a part time opportunity to work Tues. and Thrus 8-12 . will be the supporting all users at customer site Great company and pay if interested please call me...
Currently seeking a qualified desktop support professional for a position in Tawas, MI. If interested please reply back with an updated resume for consideration! MUST have the CompTIA A+ Certification Pay: $15/hr Position: Desktop Support Technician Length: Long term open ended Location: Tawas, MI Hours: First shift; must be comfortable working any 8 hour shift between 7am-7pm Requirements:...
SUMMARY The desktop support analyst provides technical support for the Windows desktop environment as well as support for Avaya IP phones and related call center software. Knowledge of Microsoft Windows, Office, and Wintel hardware are required for this position. The role involves systems and technical support for all of the above platforms. The ability to work with end users and quickly identify...
Our client is currently seeking a Desktop Support Analyst to troubleshoot and resolve application, software and hardware issues for the user community. The analyst will perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Responsibilities: Field incoming support tickets ...
RESPONSIBILITIES: Kforce has a client seeking a Desktop Support Analyst in Orlando, Florida for a 6 month contract with potential for extension. Responsibilities: * Provide desk side end user and or phone support to our local and remote customers while resolving all Incidents within each BU's identified SLA * Perform installs, moves, add or changes (IMAC) * Identify and escalate situations re...
Technology Analyst ABOUT US:Morneau Shepell is a multinational company, leading the way in consulting and outsourcing by taking an integrative approach to health, benefits, retirement, and employee assistance needs. For nearly 50 years, we have helped organizations support their financial security, well-being, and engagement of employees. From our outsourcing abilities through our call centers, t...
ABOUT THE COMPANY: WidePoint is a leading provider of wireless mobility management, cybersecurity solutions and consulting services. We offer secure, cloud-based, enterprise-wide information technology-based solutions that enable enterprises and government agencies to deploy fully compliant IT services in accordance with government-mandated regulations and advanced system requirements. Position ...
Desktop Support Analyst 6-12 month contract Hours: M – Th 10am – 7pm, Fri 8am – 5pm Job Purpose: The primary purpose of this position is to provide analytical and technical assistance to the faculty and staff of UNCG in the use of information technology. Responsibilities and duties include the following: 1. Computer operating system and application software troubleshooting and configuration –...
**If interested in the position below, please reply to this posting with a updated resume in .DOC (Word) format** Quick Overview Position: Desktop Support - PC Refresh Technician Industry: Healthcare Length: Long-term open ended contract Location: Indianapolis, IN 46260 **Must have reliable transportation as some site to site driving will be required** **You will get reimbursed for site to ...
Position: Desktop Support - PC Refresh Technician Industry: Healthcare Length: Long-term open ended contract Location: Jacksonville, FL Hours: First shift; must be comfortable working an 8 hour shift between 7am-7pm **Possibility of some on-call and OT as well Rate: $15.00/hour on a W-2 (OT = Time and a half) Required Certification: CompTIA A+ **Will be provided work cell phone and laptop*...
Apex Systems, part of On Assignment the 2nd largest IT staffing Solutions firm in the country has an opportunity for a Desktop Support Tech role in the Boston, MA area. It is a 6 Months W2 Contract position and the pay rate is flexible depending on experience. Here are the details: Please note the applicants for this Desktop Support position must have at least 2+ years’ experience; please send a ...
Job Title: Desktop Support Analyst Location: Middleboro MA Job Type: Contract Duration: 6+ months Interview:Phone followed by a Face to Face Contact Info: Steve LoBasso - ***** - 201-786-2420 JOB SUMMARY & SCOPE: · The candidate for the Desktop Support Analyst position will provide, under limited supervision, technical support of personal computers (PCs), printers, thin clie...
When you join Dow Jones, you become part of one of the most dynamic, creative and savvy news and information companies in the world. As a global provider of news and business information, we deliver content to consumers and organizations via newswires, websites, newspapers, apps, conferences, newsletters, databases, magazines, radio and video. Dow Jones has produced unrivaled quality content for 1...
Primary responsibilities: • Pc imaging and deployment • hardware/software installation and troubleshooting • Blackberry's/PDA support • Printer support • Employee moves • A/V support/meeting setups • Maintaining inventory / placing equipment orders • Basic network troubleshooting • Prefer enterprise experience as well as working with remote employees Find Us on Facebook! Follow Us on Tw...
Our client is currently seeking a Desktop Support Analyst to provide hardware and software troubleshooting support for level 1 and 2 issues. Responsibilities: Provide high level of user facing desktop support and repairs for technical workstations Troubleshoot and repair hardware problems Provide software and technical support for internal team Troubleshoot and support OS issues Image, refre...
Required Skills: Windows XP, Windows 7, Windows Deployment Tools, PC Hardware installation and repair Must be able to lift at least 50 lbs. Required Soft Skills: Customer skills Will be delivering new desktops to staff, configuring, and ensuring staff is productive using new PC. Activity will be done "desk side" with staff receiving new PC present. Must be patient, detail-oriented and self-...

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Technology Career Tools

PC Technician

Salaries

$20,800.00 - $49,940.00
Typical Salary for PC Technician
(520 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
27.2%
Associates
24.6%
Bachelor's
20%
Certification
13.3%
High School
6.7%
Vocational
4.1%
Master's
2.7%
(415 Respondents)
Source: Monster.com Careerbenchmarking Tool

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