Desktop Support Analyst Jobs

Desktop Support Analyst Job Overview


A Desktop Support Analyst, also known as a computer support technician, provides on-site or virtual technical support services for clients and employees in business environments. Desktop Support Analysts provide hands-on hardware support, such as connecting computers to the wired network. Individuals in this position also install software, updates and upgrades on the computers and workstations on the network. Desktop Support Analysts may configure new computers, reconfigure and re-purpose older machines and set up workstations for new employees.

Desktop Support Analysts provide Help Desk support over the phone through chat services or via remote desktop support applications as well as in person. The Desktop Support Analyst position can require entry level or advanced level skills based on the tier level of support required for the enterprise. Desktop Support Analysts may also be known as computer support specialists, user support analysts and support technicians.

Desktop Support Analyst Educational Requirements


Though a four-year degree is generally not required to become a Desktop Support Analyst, some college is recommended. Certifications, such as CompTIA A+, show employers that the candidate has demonstrated a knowledge of the tasks required for the job.

Desktop Support Analyst Jobs Outlook


Though desktops are largely being replaced by mobile devices, laptops and tablets in the enterprise, the daily tasks of Support Technicians tend to evolve with the organization's needs. Support Technicians should be prepared to expand their skills to include support of mobile devices. Desktop and computer support jobs are expected to increase at a faster rate than other professions and careers; the need for Support Specialists is expected to increase by 17 percent through 2022. Similar positions in this industry include Administrative Support Position jobs.

Desktop Support Analyst Salary


The median salary for a Desktop Support Analyst is about $47,000 per year. A typical analyst's salary ranges from approximately $32,000 to $63,000 annually. Desktop Support positions may also pay an hourly rate when specialized staffing agencies hire support analysts to fulfill on-site client contracts.
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1000+ Desktop Support Analyst jobs found on Monster.

Jobs 1 to 20 of 3868
Job Description Job Title Desktop Support Analyst Job Purpose Position Purpose: The Desktop Support Analyst role would be responsible for providing Level 1 and 2 support services to Item Processing associates. Essential Job Responsibilities: 1. Assist in the installation and maintenance of desktop computer hardware, software, and peripheral components. Provide support for all application su...
Position: Desktop Support Technician Location: Hospitals in the Minneapolis, MN area Duration: 4 month open ended contract Hours: 40/week, M-F working an 8 hour shift between 7am - 7pm Rate: $15.00/hour (weekly pay on a W2) **OT = Time and a Half** Hiring Requirements: -**MUST HAVE A+ CERT COMPLETED - NO EXCEPTIONS** -MUST be able to pass a criminal background check dating back to age 18 (...
Job Details: Desktop Support Analyst My client has a full time opening for a Desktop Support Analyst. Role will involve the following: Incident assessment Issue resolution Management and support of desktop, laptops, mobile devices Ability to set up and manage videoconferencing equipment Build, configure, maintain, repair and manage new and existing systems Experience in a windows environme...
ABOUT THE COMPANY: WidePoint is a leading provider of wireless mobility management, cybersecurity solutions and consulting services. We offer secure, cloud-based, enterprise-wide information technology-based solutions that enable enterprises and government agencies to deploy fully compliant IT services in accordance with government-mandated regulations and advanced system requirements. Position ...
Candidate should have experience of working in a Wintel server environment, supporting both servers and desktops. It is expected that the chosen candidate will spend 60% time on desktop support and 40% assisting with daily operations of the Windows groups as well as project work. Experience of administering Exchange 2010, VMware, Active Directory, DNS and Server 2008 R2 is highly desirable. The ca...
Philidor Rx Services, LLC is a full-service pharmacy committed to providing excellent customer service. Our dedicated team is comprised of Pharmacists, Pharmacy Technicians, Call Center Agents, Reimbursement Specialists and an IT & Development Department. With a common goal of achieving an incomparable level of service in each department, our team collaborates directly with physicians and patients...
Location: Provo, UT Position: Desktop Support Analyst II We have an opening for a 6-12 month contract Desktop Support Analyst II for our direct client in Provo, UT. The ideal candidates will be local, have excellent communication skills, experience dealing with high level executives, be hands on, be extremely professional and have the following experience: Job Summary: Responsible for solution...
We are currently seeking a Desktop Support Analyst for our client in Colorado Springs, CO. For immediate consideration, email resume to: ***** Technical Requirements: · Ability to lift 35 pounds · Excellent customer service and people skills · Ability to work simultaneous tasks · Technical knowledge and understanding of PC hardware · Experience with MS Operating System...
We are seeking a Jr. Level Desktop Support Analyst for a permanent position with our client in NYC. Candidate should have minimum of 1 year and not more than 3 years of professional experience. This is primarily a reactive support and maintenance role but also involves proactively monitoring and looking for improvements to the infrastructure. There will also be opportunities to become involved in...
Job Title: Desktop Support Technician Location: Tampa, FL Contract Length: long-term, open-ended contract or 3month+ contract Shift: Mon- Fri, 1st shift Pay: $13-$15.00/hour Principal Duties and Responsibilities: •Executive service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide •Coordinates and Client End User on expectations and availab...
Job Description: This position assists customers, end users and operating staff with technical support of desktop computers , applications, and related technology. Interaction with multiple levels of end users, managers, VIPs and local technical staff is required. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidel...
Job Description: This position assists customers, end users and operating staff with technical support of desktop computers , applications, and related technology. Interaction with multiple levels of end users, managers, VIPs and local technical staff is required. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidel...
The Desktop Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or...
The Desktop Support Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level...
Long term contract positions available with this IT Solutions company headquartered in Goose Creek, SC. Contract positions can lead to conversion to full time employee opportunities with client company. US Citizen status may be required for some positions. Client is looking for highly skilled Desktop/Network/Server Analysts for various level opportunities. Platforms include Windows, Windows Serve...
This role is for a full time helpdesk support analyst for a financial firm in downtown Chicago. This person will work alongside the national support team throughout the country as well as local business users. Here is a little bit about the role. Responsibilities: Provide end user support to clients First/second line PC desktop support service to firm escalating upward, when appropriate, to ens...
Godiva Chocolatier is the world's premier Chocolatier. We are the global leaders of the creation and distribution of super-premium chocolates worldwide. Godiva is available at any one of our boutiques, www.godiva.com, and through our catalogs. For over 80 years, Godiva Chocolatier has defined the art of fine chocolate making by selecting only the most superb ingredients. Godiva applies the same d...
Our client, an international private equity firm is seeking a 1st and 2nd level Desktop Support Analysis with 2 to 3 years experience for their satellite office in New York City. The ideal candidate will possess excellent communication and customer service skills. Must be very familiar with Microsoft Office Wndows7, experience supporting mobile devices such as iPhone and iPad, knowledge of Network...
Our client, a global provider of wealth management systems is in need of a Senior Desktop Support Analyst on a contract basis. The company is a highly professional environment and only top tier candidates will be considered. Job Description: - Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. -Documents, maintains, upgrades or replaces hardware...
The client is rolling out upgrades to their desktops and laptops, moving from Windows 7 to Windows 8.1 operating systems and from Microsoft Office 2010 to Office 2013. The resources in these roles will be expected to assist/troubleshoot any OS or MS Office-related issues that end users may have on current versions, on new versions once deployed, and most importantly - any issues related to incompa...

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Technology Career Tools

PC Technician

Salaries

$20,800.00 - $49,940.00
Typical Salary for PC Technician
(520 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
27.2%
Associates
24.6%
Bachelor's
20%
Certification
13.3%
High School
6.7%
Vocational
4.1%
Master's
2.7%
(415 Respondents)
Source: Monster.com Careerbenchmarking Tool

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