Desktop Support Technician Jobs in Louisiana

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8 Louisiana Desktop Support Technician jobs found on Monster.

Jobs 1 to 8 of 8
Description Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. ...
Finezi Bastrop, LA
Job Description: Qualifications: Minimum 3 years experience in service/help center or field support Strong understanding of the business processes surrounding an ITIL Service Management delivery model Excellent customer interface skills Testing and troubleshooting skills. A and/or MCSE Certification would be a big plus. Software Skills with MS Office, Word, Excel, PowerPoint Responsibilitie...
Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. Follows up wi...
BLUE CROSS BLUE SHIELD OF LOUISIANA Baton Rouge, LA
Job Details Applicant Home Job Description Job Title: IT DESKTOP ENGINEER Job ID: 1910 Location: Baton Rouge, LA Full/Part Time: Full-Time How To Apply We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross. You...
Job Location: New Orleans, LA Under immediate supervision, monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis docum...
CGI Group Inc New Orleans, LA
Position Description: Provides Tier 2 and Deskside Support and Server Maintenance and services to users located at DHS USCIS field offices and services located throughout Continental United States (CONUS). Logs and provides support to prioritized and assigned incident tickets assigned through the Remedy ITSM system. Maintains user accounts and security policies at USCIS field offices locations an...
Provides Tier 2 and Deskside Support and Server Maintenance and services in a senior technician or lead supervisory role for users located at DHS USCIS field offices and services located throughout Continental United States (CONUS). Logs and provides support to prioritized and assigned incident tickets assigned through the Remedy ITSM system. Maintains user accounts and security policies at USCIS ...
Remote Desktop Support Technician will support and resolve computing requests (hardware/software)remotely via telephone and remote tools. Provide constant feedback and have the ability to help craft and develop new processes to help support and assess the current infrastructure. Record/track and escalate incidents.Masters degree in related field with no experience. Bachelors degree with one year o...

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Technology Career Tools

PC Technician

Salaries

$20,800.00 - $49,940.00
Typical Salary for PC Technician in Louisiana
(520 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
27.3%
Associates
24.6%
Bachelor's
20%
Certification
13%
High School
6.8%
Vocational
4.1%
Master's
2.7%
(414 Respondents)
Source: Monster.com Careerbenchmarking Tool

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