Desktop Support Technician Jobs in Louisiana
7 Louisiana Desktop Support Technician jobs found on Monster.Jobs 1 to 7 of 7
Description CSC is looking for a Desktop Support specialist to support and resolve computing requests(hardware/software) remotely via telephone and/or remote tools. Computing requests include problem diagnostic/troubleshooting, and break-fix solutions. Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure cus...
Description Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. ...
Job Location: New Orleans, LA Under immediate supervision, monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis docum...
CGI Group Inc New Orleans, LA
Position Description: Provides Tier 2 and Deskside Support and Server Maintenance and services to users located at DHS USCIS field offices and services located throughout Continental United States (CONUS). Logs and provides support to prioritized and assigned incident tickets assigned through the Remedy ITSM system. Maintains user accounts and security policies at USCIS field offices locations an...
Viisage Technology, Inc. New Orleans, LA, 70130
The primary responsibilities of this position are to support day-to-day field operations within the state / region, including interface with the Customer. Communicate with the Customer Service Supervisor / Manager (CSM) to insure that MorphoTrust remains in compliance of contractual obligations. Essential Job Functions (includes but is not limited to): Act as liaison between the MorphoTrust oper...
CGI Group Inc. New Orleans, LA, 70130
Provides Tier 2 and Deskside Support and Server Maintenance and services in a senior technician or lead supervisory role for users located at DHS USCIS field offices and services located throughout Continental United States (CONUS). Logs and provides support to prioritized and assigned incident tickets assigned through the Remedy ITSM system. Maintains user accounts and security policies at USCIS ...
Lockheed Martin Barksdale Air Force Base, LA
Remote Desktop Support Technician will support and resolve computing requests (hardware/software)remotely via telephone and remote tools. Provide constant feedback and have the ability to help craft and develop new processes to help support and assess the current infrastructure. Record/track and escalate incidents.Masters degree in related field with no experience. Bachelors degree with one year o...
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Technology Career Tools
$20,800.00 - $49,940.00
Typical Salary for PC Technician in Louisiana
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Maintains computer desktop environment by analyzing requirements; planning and implementing desktop rollout projects; installing hardware and software solutions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Center Experience
Data Center Management
Maintains quality service by defining desktop standards; establishing and enforcing organization standards.
Identifies architectural requirements by interviewing customers; analyzing applications, programming, and operations; evaluating existing and proposed systems; recommending solutions to infrastructure.
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