Help Desk Analyst Jobs
This position is located in our DC, Washington facility Candidate MUST possess any two (or equivalent) of the following certifications: A+, MCP, HDI Support Center Specialist, Network+, or ITIL v3 Foundation. CERTIFICATIONS ARE REQUIRED TO BE CONSIDERED FOR THIS ROLE General Dynamics is seeking a Tier 1 Help Desk Analyst. This position supports the Washington Metropolitan Area Transit Authority...
Job Description: SLAIT Consulting is currently seeking a T1 Help Desk Analyst in the Virginia Beach, VA area. Previous experience in an IT Help Desk preferred. Must be able to pass a background check and drug test. Requirements: *Good customer service skills *Network Plus *Strong IT Skills in Microsoft/VPNs/email/remote desktop *Previous Help Desk Experience **Shift work is required Why ...
Job Title: Help Desk Analyst Position Purpose: Under general supervision, provide hands-on desktop support for internal Fiserv associates and their computing environment. Essential Job Responsibilities: - Provide support to internal associates and resolve moderately complex problems in the areas of systems configuration, setup, and computing product functionality, escalating to appropriate tea...
Help Desk Analyst Job: Wilmington, DE ========================================================================= Are you a Service Desk / Help Desk Analyst Professional seeking to be a part of recognized industry leading companies in the Delaware? If so, Modis has an opportunity with leading Global organization in the Wilmington, DE area. Presently, we have several needs for Service Desk / Help D...
Company Confidential Philadelphia, PA, 19154
Description: Job Purpose: Provides first-level support to users by researching and answering questions; resolving problems; providing resources. This position will focus primarily on phone support, new pc/laptop/thin client builds & repair. Duties: * Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. * Prepares workstation by con...
Multiple Helpdesk / Service Desk Analyst Jobs King of Prussia, PA ========================================================================= Are you a Service Desk / Helpdesk Analyst Professional seeking to be a part of recognized industry leading companies in the Delaware Valley? If so, Modis has opportunities with leading Global organizations in the Financial, Utility, and Retail sectors right ...
Human Touch LLC is looking for energetic and enthusiastic Help Desk Analyst for the US Mint in downtown NW Washington DC. Brand new 5 year contract. Selected candidate will have a minimum of five (2) years’ experience in Windows PC hardware and software and Service Desk support. Must have experience in user support for office automation software and hardware. Selected candidate will have experien...
SiteMinder leads the hotel distribution technology space, constantly challenging the status quo to provide innovative cloud-based products that allow hotels to connect with their customers. Our exceptional product suite and client support ensure that we’re the partner of choice for over 12,000 hoteliers in 105 countries. We continue to grow exponentially with nearly 250 employees in offices acros...
GPS Technology, a division of Graham Personnel Services, has an immediate need for an experienced Help Desk Analyst for our Greensboro client, for a 4-month contract. **Local candidates only please. Helpdesk Associate Department: Information Technology Reports: Helpdesk Manager Supervises: 0 Purpose of the Job: The position provides technology support to regional and corporate offices via t...
At PROJECTXYZ, we understand that one of the most important pieces of our business is our people. Our employees represent PROJECTXYZ at customer sites and play a critically important role in solving problems and delivering results. Headquartered in Huntsville, AL, PROJECTXYZ supports customers across many locations and functional areas including Logistics, FMS, Information Technology, and Alternat...
Job Purpose: Provides first-level support to users by researching and answering questions; resolving problems; providing resources. Duties: * Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. * Improves client references by writing and maintaining documentation. * Participates in development of client training programs by identi...
IBM is looking for a Help Desk Analyst to support the Help Desk in the Systems and Technical Support Division. Work is in Seaside, CA Selected candidates may not need to travel for all projects outside of their metro area. However, all candidates must be able and willing to travel based on assigned project demand. Travel requirements may vary but could be up to 100%. Candidates are not able to r...
Intelliteach is a global service provider, offering a full range of business process outsourcing for IT and accounting professionals within the legal industry. We offer complete coverage for any technology or support issues, and are able to create cost-effective methods in accounts receivables management. In addition to IT support we also develop cutting edge software and applications in support o...
The Telecommunications Analyst is responsible for managing the telecom services for our clients. Responsibilities include: Processing moves, Adds, changes, upgrades, technology migrations for all of our clients telecommunications services. Vendor escalations. Review and audit of telecom invoices. Custom reports and special projects. Correcting, reducing and negotiating telecom expenses. Mana...
Job Title: Help Desk Analyst Location: Conshohocken, PA Industry: Information Technology Consulting Company Information: Graffen Integrated Business Solutions is a technology solution provider that has been in business for almost 50 years. Description: Answer all Help Desk telephone calls, create service requests for each ticket, and respond to 1st level support calls while helping to triage ...
Position: Help Desk Technician Location: Chicago, IL Compensation: Up to 45K salary Our client is a pioneer and leader in the development of innovative SaaS (Software as a Service) solutions for financial and business analytics and decision support in healthcare. The Company provides a single integrated software platform for budgeting, decision support, financial forecasting, strategic planning...
Job Description: Help Desk Analyst Level 2. Up to $50,000 for the level 2 help desk position. JOB DESCRIPTION: Position: IT Support Help Desk Level II (Direct Hire) Location: Lakewood, CA Job Description A top 50 E-Commerce retail site is looking for a Senior Systems Support Engineer Provide an initial response and investigation of issues related to tickets escalated to the Tier 3 support ...
We are seeking an experienced Help Desk Analyst to join a VERY good company in Syracuse. Candidates MUST be very presentable and have very good communication skills. As a member of the Information Technology department and specifically of the Help Desk team, the Technical Support Specialist is tasked with providing high level computer-related support to all employees in the Company. The Technical...
HELP DESK ANALYST PART TIME: 20 HOURS WEEKLY Company Information: Hanania Automotive Group Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We currently have 8 car dealerships in the state of Florida. Job Summary: Under m...
Farmers Insurance is looking for a Help Desk Analyst I who is responsive and self-motivated with effective time-management skills, for our Oklahoma City, OK office. Job Summary Provides phone support for business and IT customers technical problems and service requests; records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowled...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Avoids legal challenges by monitoring compliance with service agreements.
Popular Help Desk Analyst Articles
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