Help Desk Analyst Jobs
Help Desk/Service Desk Analyst Job Summary: Our client in the Asheville area is a growing technology center. They are currently looking for an associate level Help Desk / Service Desk Analyst to join their team on a contract basis. This role work with end users to support and troubleshoot and fix PC related and connectivity related issues. This role will have the chance to grow with the organizat...
Denali Advanced Integration currently has multiple openings on our Redmond, WA based Service Desk! Mid Shift - starts at 9pm Day Shift - starts at 7-8am These roles are responsible for Tier 0 and 1 remote technical support of Denali Service Desk customers. Analysts will be working in a technical call center environment, receiving incidents through multiple communication channels (phone, email, ...
RESPONSIBILITIES: Kforce has a client seeking a full-time, entry Level Help Desk Analyst in their Radnor, Pennsylvania (PA) location. This entry level Help Desk Analyst role is a salaried, full-time position with a competitive salary and benefits package at an organization named to one of Pennsylvania's "Best Places to Work." Please review the details below and apply today. Thanks in advance! NO...
Company & Service Desk / Helpdesk Associate Overview: · Support corporate users and occasional external users in a fast paced 24/7 environment · Autonomous environment which allows for independent decision making and process improvement Responsibilities of Service Desk / Helpdesk Associate: · Provide Tier 1 service or phone support to IT and non-IT users for basic software and hardware of end-...
Location: San Antonio, TX Service Desk resources with excellent communication and customer service skills Tools o Ticketing Tool – Infra o KM – Wisdom Knowledge Base (Home Grown) o Remote Troubleshooting – Microsoft RDC o Chat solution – eGain The Required Skills: o Excellent communication skills o Great communicator o Great Listening skills o Great Writing skills and technical document...
We are looking for a Help Desk analyst for a role with our client in King of Prussia. They will be supporting enterprise applications, remote connectivity, LAN connectivity, desktop applications, manufacturing applications, Windows, mobile devices, messaging, collaboration tools, etc. They will be asked to evaluate, prioritize, troubleshoot, analyze, research and resolve Level 1 PC hardware/softwa...
RESPONSIBILITIES: Kforce has a client seeking a Help Desk Analyst for their Miami, FL location. Duties: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Respond to queries either in person or over the phone Document installation and configuration procedures for computer systems Maintain daily operations of computer s...
2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issu...
POSITION CONCEPT: As directed by the Help Desk Manager, delivers quality customer service to Help Desk customers by providing them with a single point of contact to report problems or to make inquiries. Manages day-to-day service delivery problems and works on special projects as assigned. DUTIES AND RESPONSIBILITIES: 1. Ensures customer satisfaction by responding to calls to the Help Desk. Log...
Position: Help Desk Analyst Status: Full Time Work Location: Piscataway, NJ Work Hours: Shifts start at 7 AM, 8 AM, and 9 AM Job Description: The Kodiak Help Desk Analyst provides front line support and works closely with clients to address their requests accurately and efficiently. Strong communication skills and a desire to provide excellent service as a representative of our company are imp...
Help Desk Analyst Direct-Hire Opportunity with a well-recognized - FUN perks and full benefits package! Salary: $35,000 - $45,000 This position’s primary focus will be to process all requests and issues submitted to the Help Desk through phone, email, or Help Desk Portal as well as provide technical assistance to restaurants, corporate users, vendors and service providers which includes support...
Intelliteach is a global service provider, offering a full range of business process outsourcing for IT and accounting professionals within the legal industry. We offer complete coverage for any technology or support issues, and are able to create cost-effective methods in accounts receivables management. In addition to IT support we also develop cutting edge software and applications in support o...
Help Desk Specialist I At Akimeka, meeting high-priority challenges with high-impact solutions is what we're all about. Whether it's helping transform the future of military medicine,providing timely, trusted access to classified information,or saving lives by enhancing 911 services, we are dedicated to delivering innovative IT solutions. Akimeka has an opportunity for an experienced Help Desk S...
Advanced Resources is Chicagoland's top award-winning source for Technology, HR, Accounting & Finance, Healthcare, and Office talent. For over 25 years, Advanced Resources has helped thousands of professionals with their careers and hundreds of companies in their quest to obtain top talent. There are many staffing firms, but only Advanced Resources focuses on Insight, Results, and Excellence. Our ...
Job ID: 4736 Position Description: NCH Corporation – IT Help Desk Analyst NCH is established, yet growing, and we need to attract top technical support talent to support our overall business strategy. The IT Help Desk Analyst will join our IT team to ensure proper computer operations so end users can accomplish business tasks. This individual will provide setup and information for smart phones ...
Help Desk Jobs King of Prussia, PA Are you a Service Desk / Helpdesk Analyst Professional seeking to be a part of recognized industry leading companies in the Delaware Valley? If so, Modis has opportunities with leading Global organizations in the Financial, Utility, and Retail sectors right here in Philadelphia and surrounding areas. Presently, we have several needs for Service Desk / Helpdesk c...
The Help Desk Specialist's primary responsibility is to provide top notch customer service at all times, including supporting the set-up and maintenance of all standard technology machines and devices. This includes hardware assembly, operating system installation, setup and troubleshooting of wireless devices, reviewing and troubleshooting network integrations, as well as the installation of nece...
2780 South Arlington Road Akron, Ohio 44312 Tel: 330.645.4266 Fax: 330.645.4277 www.anscorp.com Help Desk Technical Analyst I ANS is a cutting-edge Cloud Hosting Provider looking for candidates who are excited about technology and have the drive and desire to immerse themselves in the best new tech while growing their knowledge and abilities. We want candidates who are serious about learning...
Help Desk Phone Support #CD – DR01 Please send resumes to *****. Location: DALLAS, TX Duration: 18 Months Job Description: Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users by performing Technical Problem diagnosis while guiding users through step-by-step so...
BioClinica Inc., is currently hiring experienced Operational Support / Technical Support Analysts in our Audubon, PA office. We are a company that values technical excellence, teamwork, and commitment to success. Available shifts are: Sunday - Thursday, 3pm - 12am. PRIMARY RESPONSIBILITIES The Operations Support Analyst is responsible for: Answering, evaluating, and prioritizing issues arising...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Improves system performance by identifying problems; recommending changes.
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