Help Desk Analyst Jobs

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A Help Desk/Service Desk Analyst is our customer’s first point of contact for day-to-day IT technical issues. The analyst provides customer support by diagnosing and resolving enterprise hardware and software problems, documenting verbal and written communication, systems activities or problems. This position reports to the Enterprise Operations Supervisor or designee and works closely with differ...

Denali Advanced Integration currently has multiple openings on our Redmond, WA based Service Desk! Mid Shift - starts at 9pm Day Shift - starts at 7-8am These roles are responsible for Tier 0 and 1 remote technical support of Denali Service Desk customers. Analysts will be working in a technical call center environment, receiving incidents through multiple communication channels (phone, email, ...

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Help Desk / Service Desk Analyst (Houston, TX) An oil and gas engineering firm is seeking a Service Desk Analyst I to support both domestic and international employees from our office in Houston, TX. Service Desk personnel provide end user support over the phone, through remote management tools and directly to internal staff. Duties · Perform support, troubleshooting and tuning for all desktop,...

Searching for a Help Desk Analyst for a mid sized enterprise and global environment. This is a consulting position though there is definitely long term potential and the possibility of turning this into a full time position by showing a high level of customer service, good work ethic, drive to learn, and the ability to interact positively with technical team members and non-technical end users. S...

Position: Help Desk Analyst Status: Full Time Work Location: Piscataway, NJ Work Hours: Shifts start at 8 AM, 9 AM, and 10 AM Job Description: The Kodiak Help Desk Analyst provides front line support and works closely with clients to address their requests accurately and efficiently. Strong communication skills and a desire to provide excellent service as a representative of our company are im...

· Serve as single point of contact for IT-related service requests · Troubleshoot any issues that arise · Document all issues in detail · Follow proper call escalation procedures Requirements: · Extensive phone support experience · Strong customer service · Understanding of abandonment rates and talk time and impact to business...

Help Desk Analyst DETAILS Location: Richardson, TX Position Type: Direct-Hire Salary Conversion: $40,000 Citizenship Requirements: MUST be a US Citizen, Green Card Holder, or EAD (currently in the Green Card process) to be considered, as no sponsorship is being offered at this time. POSITION DETAILS GTN Technical Staffing is seeking a Help Desk Analyst for a contract-to-hire opportunity in ...

Help Desk Technician /Desktop Support Analyst position open in Boston’s financial district. You will be helping troubleshoot technical issues via deskside, phone, email and remote support. You will be troubleshooting desktop hardware and software as well as helping with upgrades. Great team environment! Responsibilities include: Assist users with any technical issues (hardware, software, connect...

The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone an email support to end-users for employee access, password resets, desktop computers, server, custom applications, and hardware. The incumbent may interact with network and server services, software systems engineering and/...

RESPONSIBILITIES: Kforce has a client seeking a Help Desk Analyst in Overland Park, KS. REQUIREMENTS: 1 year Help Desk experience on an IT Help Desk; Prefer 2 or more Experience working with iPads and Android Devices as well as iPhones and Blackberries Proprietary application support Hardware Support Excellent Customer Service Skills Reliable, must be able to be on time My be required to ...

RESPONSIBILITIES: One of Kforce great Orlando, Florida (FL)-based clients is in need of a Business Analyst experienced within Help Desk Operations. This position will interface with functional users to define and document functional requirements for application software. Responsibilities: Evaluate existing and new system functionality and determine any requirements not met by the specific syste...

HELP DESK ANALYST MUST BE FLUENT IN FRENCH REQUIREMENT #15-00499 RECRUITER: JESSICA CLARK JOB LOCATION: TAMPA, FL APRIL 28, 2015 *** CANDIDATES MUST BE ABLE TO WORK ON OUR PAYROLL AS A W-2 *** *** MUST BE FLUENT IN FRENCH *** Project Description: · 2 year business/technical degree or equivalent work experience for Jr/Intermediate. · 2 years of prior related work experience in a technical ...

Independently ranked “Top 10 Small Business” growing consulting firm located in Tyson’s Corner, VA is looking for experienced Help Desk Analysts to join our team of professionals. SUMMARY: Responds to inquiries and requests for assistance issuing and utilizing the Government required Smart Card (PIV) for physical and logical access. Identifies, analyzes, troubleshoots and resolves problems. Coor...

Title: Help Desk and Loan Origination System Coordinator FLSA: Exempt Location: Corporate Office, Fort Worth Reports to: Chief Operating Officer Date: April 23, 2015 ____________________ Job Summary: The Help Desk and Loan Origination System Coordinator serves as the links between both Internal and External technology functions and end-users as well as the link between Technology Vendors and...

PRIMARY PURPOSE: Provides and delivers technical support & problem management to end users on moderately complex issues regarding computer operations, including installations, setups, error messages, on-line transactions, system status and downtime procedures. ESSENTIAL JOB FUNCTIONS: include the following and other duties may be assigned as needed. · Create a positive customer support experienc...

NDiV Incorporated, an IT consulting company specializing in serving the Department of Defense and the US Army, has an opportunity for an IT Help Desk Analyst. Under general supervision, the IT Help Desk Analyst will team with two other IT Help Desk Analyst to provide technical, analytical and administrative support for a government organization. Performing these tasks requires a strong technical ...

Boardwalk Pipeline Partners, LP (NYSE: BWP) is a midstream master limited partnership that provides transportation, storage, gathering and processing of natural gas and liquids for its customers. Additional information about the Partnership can be found on its website at www.bwpmlp.com. Boardwalk Pipeline Partners is looking for a Help Desk Support Analyst II for the Houston, TX office. POSITION...

Help Desk Analyst position - New Albany, OH All positions are 1st & 2nd shift; M-F; hours TBD HDI Certification is a huge plus Candidate needs to be very articulate, sharp and energetic. Must be able to pay attention to detail and the ability to follow processes and procedures. Experience with using a knowledge database to resolve issues will be extremely useful. Take incoming Desktop Hardware...

University of Wisconsin-Milwaukee Division of Finance & Administrative Affairs University Information Technology Services Vacancy Announcement Help Desk Wireless & Emerging Technology Research Analyst (Official Title: Associate/No Prefix/Senior IS Specialist) If you want to be part of an institution that is playing a vital role in shaping the future of Wisconsin, the University of Wisconsin-...

This is a 12 Month contract position in Albany, NY Mandatory Requirements: Minimum 3 years satisfactory experience in an IT help Desk/User Support environment A High School Diploma or equivalent. Desired Experience: Experience using Service-Now software or relevant tool. Experience supporting Microsoft Exchange and Microsoft Office suite of products including Excel, PowerPoint and Word. Rel...