Help Desk Analyst Jobs

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1000+ Help Desk Analyst jobs found on Monster.

Jobs 1 to 20 of 3045
Overview: Under the immediate supervision of the Help Desk Manager, the Help Desk Specialist is to provide the staff with timely, responsive and accurate support and problem resolution. Receive and log calls, emails, and voice mails, troubleshoot end user incidents, fulfill service requests, and provide proper escalation and follow up for all issues. Maybe asked to provide documentation for probl...
Job Description: SLAIT Consulting is currently seeking a T1 Help Desk Analyst in the Virginia Beach, VA area. Previous experience in an IT Help Desk preferred. Must be able to pass a background check and drug test. Requirements: *Good customer service skills *Network Plus *Strong IT Skills in Microsoft/VPNs/email/remote desktop *Previous Help Desk Experience **Shift work is required Why ...
Help Desk Analyst - Brentwood, TN - Direct Hire Frontline Source Group - temporary staffing and direct hire firm - is offering an excellent direct hire opportunity with one of our Brentwood clients. Responsibilities: The Help Desk Analyst will investigate and resolve software/hardware problems and connectivity issues for computer users as well as generally assisting users. This Help Desk Analys...
This position is located in our DC, Washington facility Candidate MUST possess any two (or equivalent) of the following certifications: A+, MCP, HDI Support Center Specialist, Network+, or ITIL v3 Foundation. CERTIFICATIONS ARE REQUIRED TO BE CONSIDERED FOR THIS ROLE General Dynamics is seeking a Tier 1 Help Desk Analyst. This position supports the Washington Metropolitan Area Transit Authority...
This position is located in our DC, Washington facility Candidate MUST possess any two (or equivalent) of the following certifications: A+, MCP, HDI Support Center Specialist, Network+, or ITIL v3 Foundation. CERTIFICATIONS ARE REQUIRED TO BE CONSIDERED FOR THIS ROLE General Dynamics is seeking a Tier 1 Help Desk Analyst. This position supports the Washington Metropolitan Area Transit Authority...
Help Desk Analyst Location: Seaside, CA Start Date: ASAP Duration: Long term potential Clearance: must be a US citizen with a Secret Clearance Help Desk Hours: 5:00am – 6:00pm any combo of these hours (8 hour shifts/40hrs per week maximum – some rotation) Description: A Help Desk Analyst is needed to support the Help Desk in the Systems and Technical Support Division within the Enterprise. ...
Principle Job Function: Responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences. Coordinates with other Information Technology areas to resolve problems if necessary. The principle responsibility of every employee is to aid in the production of superior qua...
The Helpdesk Technician is responsible for providing support to users and workstations in the organization and the resolution of user related tickets. QUALIFICATIONS: · Experience with desktop OS including Mac (OSX 10.7 and above) Windows (XP, 7, 8), and Microsoft Office Suite products (Office 2010 and Office for Mac 2011). · Knowledge of computer hardware, including Lenovo, Mac laptops and PCs...
Our client is looking for several Level 1 Help Desk Analysts for 2 year contracts in the North Chicago Suburbs. QUALIFICATIONS: Associate degree in Computer Science or a related discipline, and at least one, typically three years experience in IT or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, workflow processes, a...
Florida Housing has an exciting opportunity for an enthusiastic, self-motivated, service-minded individual to join our company as a Senior Help Desk Analyst. This individual will serve as the central point of contact between IT and internal customers. Examples of job duties include: resolving end user support requests, logging issues into ticketing software, and escalating problems to fellow team ...
Position: Help Desk Analyst Status: Full Time Work Location: Piscataway, NJ Work Hours: Shifts start at 7 AM, and 12 PM Job Description: The Kodiak Help Desk Analyst provides front line support and works closely with clients to address their requests accurately and efficiently. Strong communication skills and a desire to provide excellent service as a representative of our company are importan...
CPR HeartPlace has an excellent full time employment opportunity for an experienced Help Desk Analyst at its Corporate Headquarters located in Dallas, TX. One to two years of Helpdesk or Desktop Support Analyst experience would be required. General Summary Logs trouble calls as a member of the IT Support Team. Provides technical and application support to clients via telephone or in person. Faci...
Arlington Computer Products (ACP) ACP is a computer hardware, software, and services provider serving the needs of the corporate and government markets for over 25 years. ACP provides a wide range of services including server design and installation, storage consultation and implementation, technology procurement and disposal, leasing, project management, and technical staff augmentation. ACP is...
Intelliteach is a global service provider, offering a full range of business process outsourcing for IT and accounting professionals within the legal industry. We offer complete coverage for any technology or support issues, and are able to create cost-effective methods in accounts receivables management. In addition to IT support we also develop cutting edge software and applications in support o...
CAI (Computer Aid, Inc) is global IT Services Firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world. Specific CAI offerings include balanced outsourcing solutions, Legacy Support, Application Development, Knowledge Capture, Desktop Services and Managed Staffing Service. Job Title: Help Desk Analyst Duration: Long term Lo...
Searching for a Help Desk Analyst for a mid sized enterprise and global environment. This is a consulting position though there is definitely long term potential and the possibility of turning this into a full time position by showing a high level of customer service, good work ethic, drive to learn, and the ability to interact positively with technical team members and non-technical end users. S...
Required Experience: 2 years’ experience working with Windows networks in a Windows environment. Educational Requirements: The position requires an associate’s degree or equivalent. Continual reading of trade publications in order to maintain technology skills will also be required. Responsibilities: They will be responsible for assisting with the day-to-day operations of the client’s intern...
Working At Aetna -- the Value To You What does it mean to work at Aetna? A lot. From programs and benefits that support your financial, physical and emotional health to opportunities to build your knowledge and expand your career, the company makes working here a valuable experience in many ways. *This position is the graveyard 8 hour shift with some flexibility between 10pm and 8am POSITION SU...
Globalquest Staffing is assisting one of our premier clients searching for a Help Desk Analyst on a contract basis through 2014. The hours will be 12:30 PM – 9:00 PM Monday – Friday Experience: · Windows Server Administration & Support (Windows Server 2003, 2008 and 2012) · Active Directory Support and administration · Experience with Cisco VoIP a plus · Experience with Citrix a plus · Level...
ShareTech POSITION DESCRIPTION – Technical Infrastructure Analyst I Position Title:Technical Infrastructure Analyst I Position Summary:The main responsibilities of this position are to provide first level support to all customers, provide technical assistance with infrastructure projects being deployed to our customers and assist with the day-to-day administration of ShareTech’s IT customer rel...

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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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