Help Desk Analyst Jobs
Job Description: SLAIT Consulting is currently seeking a T1 Help Desk Analyst in the Virginia Beach, VA area. Previous experience in an IT Help Desk preferred. Must be able to pass a background check and drug test. Requirements: *Good customer service skills *Network Plus *Strong IT Skills in Microsoft/VPNs/email/remote desktop *Previous Help Desk Experience **Shift work is required Why ...
Help Desk Analyst Omaha, NE or Hagerstown ,MD 6 Months Contract to Hire Job Description: The selected candidate will diagnose and resolve Desktop/Laptop/Printer hardware and software issues. Incumbents will utilize multiple software applications to fulfill support requests, and utilize the data from incoming calls, chats and e-mails to identify opportunities for self-service/automation in orde...
This position is located in our DC, Washington facility Candidate MUST possess any two (or equivalent) of the following certifications: A+, MCP, HDI Support Center Specialist, Network+, or ITIL v3 Foundation. CERTIFICATIONS ARE REQUIRED TO BE CONSIDERED FOR THIS ROLE General Dynamics is seeking a Tier 1 Help Desk Analyst. This position supports the Washington Metropolitan Area Transit Authority...
This position is located in our DC, Washington facility General Dynamics is seeking a Tier 1 Help Desk Analyst. This position supports the Washington Metropolitan Area Transit Authority's (WMATA) 11,000 employees with basic IT support of their desktop PCs to include basic operating system support (Windows XP/7), Microsoft Office 2007, local/network printer setup, password resets for PeopleSoft, M...
Experis is currently seeking a qualified telecommunications help desk analyst for our valued client in Irving, Texas. This is a 6 month project based opportunity. Summary: Provide technical assistance to communication system users. Specialists are responsible for answering questions , making changes, or resolving problems associated with the communication system for clients in person, via telepho...
ShareTech POSITION DESCRIPTION – Technical Infrastructure Analyst I Position Title:Technical Infrastructure Analyst I Position Summary:The main responsibilities of this position are to provide first level support to all customers, provide technical assistance with infrastructure projects being deployed to our customers and assist with the day-to-day administration of ShareTech’s IT customer rel...
Help Desk Jobs Norristown, PA Are you a Service Desk / Help Desk Analyst Professional seeking to be a part of recognized industry leading companies in the Norristown, PA Area? If so, Modis has a job opportunity with a leading Global Organization right here in Norristown. Presently, we have several needs for Help Desk Analysts on a (6-12+ month) contract basis in Norristown, PA. We are looking f...
Our client in Strongsville is looking for a Spanish speaking Help Desk Analyst for a year long contract. Job Function: The function of the Help Desk Analyst is to assist customers with support for proprietary software, Microsoft Windows operating system software, computer hardware, computer peripherals and basic computer networking. Customer Support is accomplished primarily by staffing and answ...
Required Experience: 2 years’ experience working with Windows networks in a Windows environment. Educational Requirements: The position requires an associate’s degree or equivalent. Continual reading of trade publications in order to maintain technology skills will also be required. Responsibilities: They will be responsible for assisting with the day-to-day operations of the client’s intern...
RESPONSIBILITIES: Kforce has a client seeking a Help Desk Analyst to join their team in El Dorado Hills, California (CA). This experienced Help Desk Analyst/Service Management Analyst will work with various groups across the organization to compile and enter data pertaining to systems and software into the organization's service management application (Service Market Place). Responsibilities: I...
Camber Corporation has an immediate opening for a Helpdesk positions in San Antonio, Texas. The Help Desk support staff will provide technical assistance to customers of the PACER service working with the team at the PACER Service Center in San Antonio, Texas in a Help Desk environment. Help Desk support for PACER includes answering customer inquiries about account status, troubleshooting and res...
Position: Help Desk Analyst Status: Full Time Work Location: Piscataway, NJ Work Hours: Shifts start at 7 AM, and 12 PM Job Description: The Kodiak Help Desk Analyst provides front line support and works closely with clients to address their requests accurately and efficiently. Strong communication skills and a desire to provide excellent service as a representative of our company are importan...
CAI, Computer Aid Inc. (www.compaid.com), is an international organization that is well established as a full service IT consulting company and has grown steadily in the IT industry for the last 30 years. CAI requires pre-employment drug testing and background screening. Computer Aid Inc. is an Equal Opportunity Employer. Position: Help Desk Analyst II Location: Newark, DE The positions requi...
CAI (Computer Aid, Inc) is global IT Services Firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world. Specific CAI offerings include balanced outsourcing solutions, Legacy Support, Application Development, Knowledge Capture, Desktop Services and Managed Staffing Service. Job Title: Help Desk Analyst Duration: Long term Lo...
Help Desk Analyst Job Label:SF_HDA The Help Desk Analyst will help end users, supervisors, managers, and executives to resolve IT related issues, with an eye towards resolving long term issues. This position is expected to exercise significant ingenuity and flexibility while carrying out these job duties. About Summit Funding: Summit Funding was founded in 1997 by President and CEO, Todd Scrim...
Farmers is a large, multi-national insurance company with a national presence and global footprint. Secure and efficient collaboration is a mandatory requirement and is supported through the global Active Directory environment, which is consumed by all regions for a variety of reasons; including desktop management, file system and application access. Tightly coupled with business activities, the A...
Randstad is a highly respected, leading placement agency with offices throughout the United States and around the globe. We help companies find the best people for their organizations to positively impact productivity and profitability. We are currently seeking a HELP DESK ANALYST to start immediately in our Folsom, CA office. Responsibilities: The successful candidate will be primarily respons...
Florida Housing has an exciting opportunity for an enthusiastic, self-motivated, service-minded individual to join our company as a Senior Help Desk Analyst. This individual will serve as the central point of contact between IT and internal customers. Examples of job duties include: resolving end user support requests, logging issues into ticketing software, and escalating problems to fellow team ...
Our Dallas Client is looking to hire a Help Desk person to join an established company. Accountabilities and Duties: ·Act as a central point of contact for questions and/or problems while delivering exceptional customer service and technology support to our 500+ Bakery Cafes located throughout the U.S, and Canada. ·Track, monitor and solve technical problems and questions in a timely and accura...
Randstad is a highly respected, leading placement agency with offices throughout the United States and around the globe. We help companies find the best people for their organizations to positively impact productivity and profitability. We are currently seeking a HELP DESK ANALYST to start immediately in our Birmingham, AL office. Responsibilities: The successful candidate will be primarily res...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Avoids legal challenges by monitoring compliance with service agreements.
Improves client references by writing and maintaining documentation.
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