Help Desk Manager Jobs
GBTI is seeking for a Help Desk Manager for a position in Rochester, NY. Job Description: Leads team on large projects or significant segment of large complex projects. Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components. Provides applications systems analysis and programming activ...
Waste Management is an equal opportunity / affirmative action employer (M/F/H/V). Our 45,000 employees are committed to Environmental Performance - our mission to maximize resource value, while minimizing environmental impact so that both our economy and our environment can thrive. Serving over 20 million residential, industrial, municipal and commercial customers, Waste Management draws on our re...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Clinical Help Desk Manager Garden City, NY; Hempstead, NY Full-Time $75,000 - $85,000 Posted 5/24/2013 Ray Hoffman is recruiting for this position. Email your resume to Ray Apply Job Details If you are a Clinical Help Desk Manager with experience, please read on! Based in Melville, NY we are a publicly traded, grou...
Looking for a Senior Project Manager that has experience overseeing a global support organization in the financial services industry. The ideal candidate will have experience managing service desks (helpdesks) and desk side support teams over diverse and international locations. In this role you will be supporting/mananging the desktop support and help desk teams through this transition. Expertise...
Shawmut Design and Construction is a national construction management firm with headquarters in Boston and offices in New York, Providence, Las Vegas, Atlantic City, and New Haven that builds exciting projects from coast-to-coast. Our main objective is delivering exceptional, personalized service to our clients. We accomplish this by truly listening to our clients' goals and concerns as well as im...
Company Confidential Allentown, PA
The primary goal of the Help Desk Manager is to ensure maximum network availability and performance while providing timely and acceptable solutions to employees. He or she will head up the help desk team and report directly to the IT Director. The Help Desk Manager is responsible for continual review and improvement of the help desk system and processes. He or she will provide mentoring to help de...
THIS vacancy WILL BE AVAILABLE AS OF jUNE 1, 2013 *Please note: this is a management position. we are searching for a candidate who possesses previous management experience. Department: Information Technology Services (ITS) Job Title: ITS Support Services: Help Desk Manager / Senior Technical Support Reporting Relationship: Member of the Support Services division of the ITS department. Reports dir...
Position/Department: IT Help Desk Manager Department/Division:Information Technology/Support Services Reports To: Director of Information Technology Summary: The International Republican Institute is seeking a motivated and personable IT Help Desk Managerthat has 2-5 years of experience in providing direct end user desktop support in an enterprise environment and has a passion for technology. The...
Help desk manager wanted to manage our growing list of Managed Services Clients and helpdesk staff. Our clients are primarily small businesses and professionals using Microsoft networks and desktops. We are a small but growing company with a lot of future potential for the right candidate....
Alliance United Insurance Company is a California Domiciled Property and Casualty Insurer, and part of the Platinum Group of Companies with three locations in Southern California and over 350 employees. We are currently seeking a Help Desk Technician to be based in our Chatsworth office. The person selected will have the possibility for significant growth opportunities. This position reports direc...
Washington Radiology Associates, PC is a private physician-owned medical practice with six state-of-the-art clinical offices located throughout DC, VA, MD. We offer the latest technology supported by a staff dedicated to quality patient care. We offer a generous benefits package and competitive compensation. WRA is seeking an experienced full or part-time Help Desk Technician to join our team of d...
The Help Desk Analyst will be responsible for providing overall support to end-users via phone, remote-access and desk-side support. They must have an ability to resolve problems quickly with little impact to the end-users. The ideal candidate for this position will have excellent communication skills and be able to work well with executive level staff and their assistants. The Help Desk Analyst m...
Overview: Position functions as Team Lead for Help Desk personnel and first line of support for the end users. Assists with problem triage, resolution and/or escalation of issues. Provides high level monitoring of the system monitoring tools helping to circumvent any problems from developing. Ensures that the Service Support Manager or Supervisor is aware of any problems, where response/resolution...
Help Desk & Software Support-Information Management Team Company Description: Winston Retail Solutions is a passionate, talented and hard-working team responsible for the retail presentations for top fashion, image and lifestyle brands, including: Nike, Puma, Lucky Brand Jeans, The North Face, Hugo Boss, Tumi, and many others. We have a large field-based team of Merchandise Coordinators that bring...
A well-known and rapidly growing national fitness company based in NYC is looking to hire a Mac Help Desk Support Associate. Position Overview: The Mac Help Desk Support Associate will report to the IT Manager and will provide IT support throughout the Company. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a compre...
Help Desk Technician # DDAADLA-052313-150-OK PLEASE NOTE: Applicants selected will be subject to a government security investigation and MUST MEET eligibility requirements for access to classified information. POSITION SUMMARY: Provides IT and Help Desk Tier II support services to Tinker AFB customers. Responsible for communications via written work orders for repairs installations and for trouble...
Position Summary: The IT Help Desk Technician is responsible for providing technical support to workers in pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for account requisiti...
This position is located in our AZ, Tucson facility Sr Help Desk Support Technician General Dynamics is seeking a Help Desk Technician to support the Business System and Management Information Technology and Financial/Production Analysis Support Services in performing daily operation activities for the 309th Aerospace Maintenance and Regeneration Group (309 AMARG), Davis-Monthan AFB (DMAFB), AZ. P...
This position is located in our FL, Panama City facility NOTE: Maintenance of DJC2 interfaces with these systems may require a TOP SECRET/ Sensitive Compartmented Information security clearance. *This position requires ability to deploy/travel to austere locations. During contingency operations (deployments or exercises), an alternate work schedule may be required to support 24/7 operations. Must...
A successful technology services company in the Hampton Roads area is looking for a Help Desk Specialist to provide customer service and application support for several of their key accounts. The Help Desk Specialist must have 1+ years of application support experience in a service desk environment. Excellent communication skills both written and oral are necessary for this role. The Help Desk Spe...
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Technology Career Tools
Help Desk Manager
$35,800.00 - $97,000.00
Typical Salary for Help Desk Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Manager
Provides first-level support to users by developing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Achieves help desk objectives by contributing help desk information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying help desk trends; determining system improvements; implementing change.
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
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