Help Desk Manager Jobs

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743 Help Desk Manager jobs found on Monster.

Jobs 1 to 20 of 743
Enspire Partners is currently looking for a Service Delivery Manager in Columbus GA area for a large Manufacturing Company. This is a market leading client of mine and we have a direct relationship. Please review below: Position: Service Delivery Manager. Location: Columbus GA area Hours: Normally 8 - 5 Monday thru Friday Description: The Service Delivery Manager/ IT Help Desk Manager will be resp...
Our client is seeking a Help Desk Manager in Los Angeles, California (CA). Job Summary: The Helpdesk Manager will be responsible for overseeing the day-to-day technology operations across the network. He/she will manage the monitoring, tracking and coordination of help desk functions and work with the Operations team to plan procurement of school and staff hardware and software. In addition, the H...
Insight Global LLC is looking for a Help Desk Manager. As a Help Desk Manager you will be responsible for leadership, technical escalations, project management, customer service, prioritization and work load management. You will be responsible for scheduling and working with the team to support clients on a 24x7 basis. You will be enstablishing ITIL standards and procedures for the structure of th...
Job Title: Help Desk Manager (Process management for all aspects of IT Help Desk in major NYC Law Firm Technical Services Director) Summary: The manager will be responsible for the daily operations, productivity and performance of 24x7 IT Help Desk. Candidate will supervise 15 full-time employees, which includes one Supervisor and 14 Help Desk Analysts, as well as any oversight of Temporary Employ...
Description Northrop Grumman Information Systems sector is seeking a Help Desk Manager to join our team of qualified, diverse individuals. This position will be located in Dulles, VA. Put your years of experience into a future of excellence. The qualified applicant will become part of a major program with Northrop Grumman's Information Systems. We are looking for dynamic, professional, team-orient...
This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
Description: Provide managerial oversight and guidance to members of the managed support help desk. Provide assistance on complex support issues and serve as the escalation point for those issues. Diagnose and resolve technical issues over the phone by using advanced remote management tools. Essential Job Functions: Excellent managerial, remote troubleshooting, and communication skills. Troublesho...
The Job Your responsibility is to lead and manage the residential help desk team and customer service representatives. You will take help desk calls and residential sales calls, coach the existing staff in all cities, monitor the ticket queue, review a sample of all closed tickets, listen to completed calls, run weekly help desk meetings, unify the language used in our ticketing and sales processe...
The Job Your responsibility is to lead and manage the residential help desk team and customer service representatives. You will take help desk calls and residential sales calls, coach the existing staff in all cities, monitor the ticket queue, review a sample of all closed tickets, listen to completed calls, run weekly help desk meetings, unify the language used in our ticketing and sales processe...
College Park, 20740
Service Desk Manager The SD Supervisor, will maintain communications with the SDMgr and Client to review and enhance procedures and methodology, thereby promoting continuous improvement of the Service Desk. Key responsibilities will include but are not limited to: Daily Oversight of Tier 1 and Tier 2 Responsible for performance evaluations and related compensation recommendations, discipline, trai...
BridgePoint Technologies has partnered with a leading national property management organization in the downtown Chicago loop to staff a vital role within the corporate office help desk department. The Help Desk Administrator position reports directly to the Help Desk Supervisor for support and project priorities and is responsible for ensuring the stable operation and high availability of the in-h...
Multiple Help Desk / Service Desk Analyst Positions Philadelphia and Suburban Philadelphia PA = Are you a Service Desk / Help Desk Analyst Professional seeking to be a part of recognized industry leading companies in the King of Prussia Area? If so, Modis has opportunities with leading Global organizations in the Financial, Utility, and Retail sectors right here in Philadelphia and surrounding are...
Our healthcare industry client is seeking an IS Support/Help Desk Technician. The Systems Support Technician is responsible for general help desk duties, including setting up new users, user’s day-to-day application and computer issues. They manage general daily user requests for assistance and support the Network Operations department in maintaining and improving user experience and performance....
Job Name: Help Desk Specialist I JOB DESCRIPTION: As a key member of Information Technology group, this position is responsible for providing first level response and serve as the day-to-day contact point between end-users and data center operations, providing desktop support for all aspects of in-house technology for the entire organization. This position reports to the Information Technology Man...
American Renal Associates, located in Beverly, MA is experiencing rapid growth, and we are searching for the right individuals to help continue our superb performance. We currently have a position in the following area: Technical Support Specialist Helpdesk II Duties and Responsibilities The Technical Support Specialist will be responsible for providing support services for 1000+ local and remote...
Job Description: Established telecommunications firm in South Orange County is actively seeking a Help Desk/Production Support Tech II to join their dynamic team! *This position is a contract role for approximately 1 year. JOB CODE TITLE: Production Support Tech II JOB CODE DESCRIPTION: PRDSUP: Monitors user requests and system issues. Serves as support in responding to and diagnosing production s...
Job Title: IT Help Desk Technician II Location: Lenexa, KS (The Greater Kansas City Area) Summary The IT Help Desk Technician II is an administrative, technical and service resource that benefits the entire organization. Their interpersonal skills coupled with technical aptitude and understanding of the IS/IT needs of Experitec allows them to help Experitec support our user community, communicate...
New Help Desk opportunity! • Looking for someone responsible who is going to come in and get the job done. Must be professional and polished on the telephone at all times. Looking for someone who is punctual every morning. • Interview: Phone Screening Help Desk Support Carrollton, TX Technical Support Representative Primary Responsibilities: • Provide front line phone queue support for customers....
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Technology Career Tools

Help Desk Manager

Salaries

$35,360.00 - $97,000.00
Typical Salary for Help Desk Manager
(339 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
45.1%
Some College Coursework Completed
26.2%
Master's
12.2%
Associates
8.9%
High School
4.6%
(237 Respondents)
Source: Monster.com Careerbenchmarking Tool

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