Help Desk Representative Jobs
Job Title: Help Desk Technician Category: IT Salary: $17/hour Contract or Direct Hire: Long-term Contract SelectOne Search is the Right Choice for your career search SelectOne Search is seeking an enthusiastic help desk technician for our client in Buffalo. This is a great opportunity to join an established and fast growing information technology firm that offers a full range of services. Can...
Help Desk Representative Dynamic Strategies Incorporate is currently seeking a Help Desk Representative to join their team in Cranbury, NJ. Job Responsibilities: Acts as front line customer interface for all help desk tickets assigned Meets all Service Level Agreements (SLA) required by customer contract(s) Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, direct sys...
SUMMARY: We are seeking an excellent troubleshooter with a friendly demeanor and great attitude to fill an Enterprise Tier 1 Help Desk position. Candidate must be able to handle problem recognition, research, isolation, resolution and follow-up for user hardware and software issues. A working knowledge of Microsoft operating systems and products such as Office, including Outlook, is necessary. Fa...
CDC Warehouse Office Clerk II - Help Desk Representative 3rd Shift - 9:00-5:30 The purpose of this job is to provide resolution on CDC shipment issues to all requesting parties. Decision Making Authority of this Job: • How to handle requests from customers (internal) and CDC operations. • Determines the best way to resolve opportunities for customers. • Determines what level of contact is ne...
To respond to support inquiries via phone, email, and/or live chat from end users of our software package in professional and efficient manner. Duties & Responsibilities (Other duties may be assigned) Answer incoming calls, e-mail, and voicemail requests for technical support Identify, research, and resolve customer issues using software package utilizing available informational resources Prio...
1 YEAR ASSIGNMENT: Position Description: Service Desk Agent provides technical support to clients over the phone. Including hardware & software support of PC’s, password resets, and in-depth trouble shooting, supporting multiple products and mobile devices. Candidate skills REQUIRED, or verifiable education REQUIRED: · Minimum of 1 year Inbound Call Center or customer service experience trouble...
We are seeking a Helpdesk Representative who is looking for an opportunity to multi-task and thrive in a fast-paced work environment! You will have the chance to interact with all levels and departments within our company, ultimately providing technical advice and support to users and undertaking a technical troubleshooting role. Other Responsibilities include: - Supporting users within a partic...
CUSTOMER HELP DESK REPRESENTATIVE We are looking for a professional, friendly and outgoing individual who is always willing to help! This person must possess strong administrative skills including pleasant phone demeanor, organizational and time-management skills. Previous banking experience is a plus. The candidate chosen will work M-F 9-6 and every fifth Saturday 8-Noon. Our employees create our...
Entre Computer Services has an immediate need for Helpdesk Professionals to join our team in Pineland Farms (New Gloucester) Maine. The position is a tier 1 phone based help desk to support internal and external users of a key portal application at a large utility company. Requirements include: · Excellent Customer Service Skills · At least 6 months helpdesk experience · Minimum 2 year degree ...
Company Confidential Springfield, MO, 65807
This position involves (but is not limited to) all of the following key information technology disciplines and/or services: Software Support Database Administration PC Support (Desktop and Portable PC) LAN/WAN Support Help Desk for all in store computer hardware and software systems IT Security Work with third party vendors for resolving software and hardware issues Essential Functions: P...
Manpower is currently recruiting for a Help Desk Representative position for one of our clients in Queens, NY! Job Responsibilities: • The Access Point Support Representative is responsible for maintaining and growing customer business. • He/She interfaces directly with the customer to identify business needs and position UPS products and services to meet those needs. • He/She will collaborate...
Cambridge International Systems, Inc. Cambridge designs, implements, and operates communication solutions across the United States and around the world. Cambridge creates solutions and provides services in: Network Design/Operation; RF Engineering; Satellite Communications; Surveillance and IFF Systems; Data Fusion and Intel Support; and Telephony and Transmission. Cambridge is committed to provi...
Job Purpose: Resolves computer user concerns by answering questions about hardware and software; providing instructions. Duties: * Determines source of concern by interviewing user on the telephone. * Teaches user by answering questions; interpreting operating instructions; providing references. * Determines source of error by reviewing procedures and actions taken by user; instructing user t...
SouthTech is seeking a level one technician to provide Help Desk and technology support to external SouthTech clients. This position offers candidates a chance to join an established company that provides continued opportunities for growth and professional development. The working environment promotes strong values and encourages employee development, diversity, and requires customer service exce...
Position Requirements: • Submission of a resume and a list of references. • Professional work behavior (including appearance, attendance, interpersonal work relationships, and email etiquette). • College Education – some • Ability to learn quickly in fast-paced environment. • Must be able to pass a background check. • Must be fingerprinted by New York City Department of Education. • Friendl...
Manpower is currently hiring an Help Desk Representative for one of our clients in Pontiac, MI! Job Responsibilities and Skills:Help Desk Representative will handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues. Representatives are responsible for trouble-shooting system ...
IT Help Desk Technician - MUST HAVE MINIMUM OF 3 YEARS OF HELPDESK EXPERIENCE Experienced IT Help Desk Support position available in our computer/network technical support center. Looking for a qualified, self-motivated professional to work in our IT help desk office along with daily customer related issues and tasks in a high stress, very dynamic environment. Responsibilities: - Answer help d...
Lockheed Martin King George, VA
The successfull candidate will be responsible for answering helpdesk phone calls. This position will require the candidate to log call information and interface with network and developer staff to determine solutions to problems received.Detail oriented. Good communication skills Familiar with MS Excel and Powerpoint. Must be able to obtain Secret Security clearance.Exposure to Aegis Weapons Sy...
Booz Allen Hamilton Inc. Herndon, VA, 20171
Key Role: Work effectively in a team environment to respond to e-mail inquiries from customers in a timely manner, categorize inquiries, document interactions and customer contacts, research and provide accurate responses to e-mail information requests, make limited outgoing telephone calls to customers, when needed, update ticket logs, and close tickets once completed. Attend internal Booz Allen...
Our industry leading client is searching for a qualified customer support representative. This individual will provide technology support by answering questions and resolving IT related problems and provides assistance concerning the use of computer software. Responsibilities - Answers, prioritizes and resolves incoming requests (via e-mail, telephone, and in-person) for end users experiencing ...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Technology Career Tools
Help Desk Representative
$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Representative
Resolves computer user concerns by answering questions about hardware and software; providing instructions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Evaluates software by testing ease of use and applicability.
Popular Help Desk Representative Articles
Computer and Information Technology Jobs
Computer and IT workers are in high demand now and are expected to be among the most sought-after workers in the coming years. Explore IT careers now.
Sample Resumes by Industry
Writing a resume specific to your industry is a great way to be a star candidate. If you need help customizing your resume to your field, check out these resume examples for various careers.
How to Write an Effective Resume Title
Get employers' attention from the top by creating a memorable and professional headline for your resume. Check out these samples to see how it's done.
Sample Resume for an Entry-Level IT Worker
This sample resume shows how recent technology graduates can translate their internship experiences into strong material for their resumes.
Community College for Career Changers
With the proposed billions of dollars going to beef up programs at community colleges, could these schools help you jump-start a career change?...