Help Desk Representative Jobs
We are the best and fastest growing outsourced IT department for businesses with 15-250 clients in the Chicago area, doubling every year for the last 4 years. Through a combination of state-of-the-art IT automation tools and industry best practices, we provide small businesses in the Chicagoland area the solutions for their technology problems. The use of market-leading technical automation and to...
AVI-SPL designs, installs and supports technological solutions that help organizations of all types collaborate and communicate effectively -- from video control centers to hospital paging systems to conference rooms equipped for real-time video communications. Headquartered in the U.S., we have a global reach through our alliance with partners around the world. With each project, our goal is maki...
1 YEAR ASSIGNMENT: Position Description: Service Desk Agent provides technical support to clients over the phone. Including hardware & software support of PC’s, password resets, and in-depth trouble shooting, supporting multiple products and mobile devices. Candidate skills REQUIRED, or verifiable education REQUIRED: · Minimum of 1 year Inbound Call Center or customer service experience trouble...
Since 1952, Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,500 adults with psychiatric or developmental disabilities, drug and a...
Help Desk Phone Support #CD – DR01 Please send resumes to *****. Location: DALLAS, TX Duration: 18 Months Job Description: Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users by performing Technical Problem diagnosis while guiding users through step-by-step so...
COMPANY OVERVIEW Working for a Xerox Authorized Sales Agency gives you the freedom and attention of working for a small company, while representing & supporting the products and solutions of Xerox Corporation. Our agency program gives professionals like you bold innovations, a leading-edge environment and a Xerox product portfolio that's ahead of its time. With original thinking and fresh perspec...
Position: Help Desk Analyst Status: Full Time Work Location: Piscataway, NJ Work Hours: Shifts start at 7 AM, 8 AM, and 9 AM Job Description: The Kodiak Help Desk Analyst provides front line support and works closely with clients to address their requests accurately and efficiently. Strong communication skills and a desire to provide excellent service as a representative of our company are imp...
Sr. IT Help Desk/Systems Administrator Tier 2 Location: Irving, TX We are currently seeking Professional, Knowledgeable, Client Satisfaction-driven Service Desk [Help Desk] Professionals to provide hands-on, REMOTE Tier II technical phone support services for small to mid-sized financial services providers including community banks and credit unions. The Service Desk Professional is responsib...
JOB SUMMARY: Provide technical assistance to computer end users in a call center environment. Answer questions or resolve technical problems for clients via telephone and email. Provide assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications (Word, Excel, Outlook), and operating systems. THE O...
Hello, My name is Jonathan and I represent The Fountain Group. We are a national staffing firm and are currently seeking a Help-desk Support Representative for a prominent client of ours. This position is located in Cincinnati OH. Details for the positions are as follows: Job Description: · Excellent communication skills and telephone manner. · Excellent organizational skills. · Incident Mana...
Our direct client has an immediate opening for Call Center Help Desk Specialists. This is an ideal entry level opportunity for recent college graduates to break into the professional workforce or for experienced call center personnel to provide phone support to medical professionals. This position is also appropriate for experienced help desk / call center personnel. Client is looking for motivate...
HunterLab, a leader in the field of color measurement develops instruments that enable customers to accurately identify, measure and control of the way objects look, and are used in a wide variety of industries including building material, chemical, food, paint, paper, pharmaceutical, plastic, textile and many others. We have a strong history of growth and success due to the results of our talent...
About Results Software: Results Software is a leading provider of Customer Relationship Management (CRM) and Business Management solutions for small businesses, associations and growing enterprises. Since 2002, Results Software has been helping organizations in various industries streamline their operations, improve efficiencies and increase their performance with its award-winning software and s...
Job Summary Provides phone support for business and IT customers technical problems and service requests; records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowledge of relevant products and service offerings to provide accurate solutions; acts as representative of technical services to its customers. Essential Job Functions ...
SUMMARY: The primary function of the IT Administrator is to maintain the effectiveness of our IT infrastructure for all branches and departments throughout the company and provide troubleshooting, problem diagnosis, analysis, resolution and timely escalation of computer hardware, software, network issues, and other general IT issues. This position is also responsible for maintaining the helpdesk f...
Union Supply Group is one of the leaders servicing the Commissary Correctional Industry market segment with innovative products in packaged foods, shoes, clothing, electronics, and health and beauty product lines. Through our multiple distribution centers, we provide nationwide services to both the wholesale and retail segments of this unique marketplace. Union Supply Group is headquartered in Ra...
Overview: ERT does technology with a purpose - to improve and save lives. Our important work sets the industry standard in health outcomes research. Our team provides unparalleled scientific and regulatory leadership to pharmaceutical, biotechnology, contract research organizations (CROs), medical device companies, hospitals, and other healthcare organizations around the globe. ERT seeks passiona...
Experis is seeking to employ a Customer Service Representative (CSR) / Help Desk Analyst to help manage help desk support work. This position would support the Program Management Office team located in Battle Creek, MI. This role is EXCLUSIVE TO US CITIZENS ONLY as a Security Clearance will be obtained. PMO support includes providing Tier 3 Help Desk support, maintaining quality of the data in t...
Through our reach and resources, #Experis brings you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. We've got the right opportunity. Tell us why you're the right person. Apply today HELP DESK SUPPORT Job Description: Experis is currently hiring several Help Desk Ana...
Help Desk Analyst Location: Richfield, MN Duration: 6 - 12 months minimum Shift: 3rd Shift Job Description: The Help Desk analyst is both a level 2 support representative and project coordinator position combined into one role. The analyst will receive and resolve incidents and communicate problems to the deployment engineers. As a project coordinator, analysts ensure onsite scope is complete...
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Technology Career Tools
Help Desk Representative
$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Representative
Resolves computer user concerns by answering questions about hardware and software; providing instructions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Determines source of error by reviewing procedures and actions taken by user; instructing user to perform diagnostic procedures.
Popular Help Desk Representative Articles
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