Help Desk Representative Jobs
Customer Support Representative (help desk) Erie, PA 1. Personality – · Common Sense · Personable and pleasant · Outgoing, engaged · Positive attitude, optimism · Adaptability · Accountability · Tact, professionalism · Humility · Ability to multi-task 2. Motivation – · Drive, self-starter · Desire to learn and better themselves · Take ‘responsible initiative’ to improve processes/wo...
1 YEAR ASSIGNMENT: Position Description: Service Desk Agent provides technical support to clients over the phone. Including hardware & software support of PC’s, password resets, and in-depth trouble shooting, supporting multiple products and mobile devices. Candidate skills REQUIRED, or verifiable education REQUIRED: · Minimum of 1 year Inbound Call Center or customer service experience trouble...
RESPONSIBILITIES: Our insurance client in the greater Hartford, CT area is currently searching for a Customer Service/Helpdesk Representative. This person must provide guidance, assistance, coordination and follow-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Duties: Respond to client staff's telephone inquirie...
Growing company in the Lehigh Valley, PA are looking for strong Computer Help Desk Representatives who thrive in a fast paced environment! Do you have experience working with computer hardware, software and networking? Or possibly recently graduated from a 2 or 4 year college studying computer hardware, software and networking? Are you looking to come aboard with a company on a temporary to hire ...
Help Desk Representative Job Description: As our Client Support Specialist you will be responsible for proactively monitoring the status of services and third party support tools, restoring connectivity of such, and assisting others in resolving systematic and/or operational issues for large enterprise customers in a timely and professional manner. You will support the team in analyzing, reprodu...
One of the nation’s largest distributors of point of sale and video surveillance systemsthat focuses primarily on the Convenient Store and Retail industries is expanding and seeking a Managed Services Support Representative to be located in their Montgomery, AL corporate headquarters. This position is responsible for providing Help Desk technical support to company field technicians and customers...
Modis is currently searching for a help desk representative for a contract-to-hire position here in Greenville. The ideal candidate will have excellent communication and customer service skills, along with strong knowledge of PC repair and setup, Windows Server 2008R2, and network troubleshooting. This position will be responsible for supporting the company user base with first-level issues, answe...
Who We Are Looking For: Angie's List is seeking a Help Desk Representative, responsible for responding to daily Operations' questions and escalated calls from members, serving as a mediator, and providing problem solving service support. What You Will Do: Oversees report verification and fraudulent-reporting prevention. Oversees areas of level two customer service and Complaint Resolution Proc...
This person will be providing assistance to Tier 2 IT personnel by creating + collecting trouble tickets, analyzing issues, escalating issues, and tracking issues to completion. • Ensures customer satisfaction by responding to the Help Desk, via phone, email and automated system alerts via ticketing system. • Daily reporting of all open and closed tickets to supervisor. • Use a variety of tools...
Adecco is assisting a local client in recruiting for a current Technical Call Center Representative job in Hauppauge, NY. This is for a temp to hire opportunity. As a Technical Call Center Representative you will interact with customers via telephone to help troubleshoot products. If you meet the qualifications listed below please Apply Now! Responsibilities for this Technical Call Center Represe...
Entre Computer Services has an immediate need for Helpdesk Professionals to join our team in Pineland Farms (New Gloucester) Maine. The position is a tier 1 phone based help desk to support internal and external users of a key portal application at a large utility company. Requirements include: · Excellent Customer Service Skills · At least 6 months helpdesk experience · Minimum 2 year degree ...
Column Technical Services is looking for Help Desk Analyst for a Contract to Hire Opportunity in the Northwest Suburbs. Below are the details. If interested and qualified, please send an updated resume to *****. Candidates must be able to work in the United States without sponsorship. Help Desk Representative – Level 1 CTH Rate/Salary DOE Primary Location - US-IL-Schaumburg · I...
Audio Visual/Help Desk Technicians Top Secret Clearance or Active Secret able to get Top Secret Clearance Security+ Certification needed. Facilitate Audio/Visual collaboration sessions on the following technologies to include but not limited to DCO, DCS, VTC, GVS, DVS-G. Tactics, techniques, and procedures (TTPs) will be provided on how to operate the equipment to run each type of collaboration...
Why Join LIBERTY Dental Plan, Inc.? Now serving over 2 million members nationwide, LIBERTY strives to provide the best customer service for not only our external customers, but our employees; who contribute to our success. LIBERTY puts people at the center of everything we do. We offer a an environment where you can be challenged, pursue goals, develop and cultivate new skills. At LIBERTY, we are...
Help Desk Technician 6+ month contract position SKILLS & ABILITIES: One to three years of related work experience Excellent verbal and written communication skills including, but not limited to, the ability to listen effectively, relate complex information, and solicit input from others via email, on the telephone, or in person. Requires the ability to effectively communicate in stressful situ...
Sr. IT Help Desk/Systems Administrator Tier 2 Location: Irving, TX We are currently seeking Professional, Knowledgeable, Client Satisfaction-driven Service Desk [Help Desk] Professionals to provide hands-on, REMOTE Tier II technical phone support services for small to mid-sized financial services providers including community banks and credit unions. The Service Desk Professional is responsib...
Job Title:Help Desk Technician (Tier 3) with Secret Clearance Location: Montgomery, AL IndraSoft, Inc. is seeking a highly qualified Help Desk Technician (Tier 3) to work in Montgomery, AL. The incumbent will be a highly motivated individual who works well as part of a multi-disciplinary team. Candidate must have strong analytical, troubleshooting skills. The ability to engage, escalate to Tier ...
JOB SUMMARY: Provide technical assistance to computer end users in a call center environment. Answer questions or resolve technical problems for clients via telephone and email. Provide assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications (Word, Excel, Outlook), and operating systems. THE O...
GIVE YOURSELF THE BEST HOLIDAY GIFT EVER! Waupun Branch Whether you're a recent Graduate, an experienced Lender or Teller, or have other experience in Customer Service or Sales, Marine Credit Union can help. Our significant expansion plans and continued year-on-year success make us a great career choice! If you have experience working directly with the public and can provide excellent serv...
Respond to support questions from our clients by a) answering questions about using our CRM and business management software; b) troubleshooting and addressing reported issues; and c) providing instructions and guidance on how to best use the software to accommodate their business needs. Duties/Responsibilities Provide support to our clients (mix of technical and non-technical users) by identify...
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Technology Career Tools
Help Desk Representative
$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Representative
Resolves computer user concerns by answering questions about hardware and software; providing instructions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Determines source of concern by interviewing user on the telephone.
Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks; participating in technical societies.
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