Help Desk Representative Jobs

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39 Help Desk Representative jobs found on Monster.

Jobs 1 to 20 of 39
To respond to support inquiries via phone, email, and/or live chat from end users of our software package in professional and efficient manner. Duties & Responsibilities (Other duties may be assigned) Answer incoming calls, e-mail, and voicemail requests for technical support Identify, research, and resolve customer issues using software package utilizing available informational resources Prio...
Description of Duties: -Asks pertinent questions via email and phone conversations with customers working and having issues with EIS, Teacher Dashboards, and other tool sets -Exercises independent judgment in resolving and routing incidents and requests -Documents applicable issues with EIS and Teacher Dashboards and the troubleshooting procedures for resolution...
The Help Desk Operator is responsible for assisting and supporting local and remote users with problems, queries and requests. Duties include but are not limited to: · Problem Determination, Operations, Application Setup/Execution · Setup/Support of Windows, Citrix Xenapp, MS Office · Setup/Support of Wireless Equipment, LAN/WAN Equipment, iPads, Printers, Terminals · Setup/Support of PC Hardw...
ADP, Inc. Alpharetta, GA
Service Excellence is a core value at ADP. In our Small Business Services division, we are committed to providing accurate, convenient, risk-free payroll, tax processing and integrated business solutions for small businesses across the US. Did you know that over 95% of our small business clients are not only satisfied with ADP’s services but would recommend ADP to someone else? How would that kind...
Fresenius Medical Care PARAMUS, NJ
PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMCNA culture through values and customer service standards. Accountable for outstanding customer service to all...
Hewlett-Packard Company Palo Alto, CA
Payment Improvement Help Desk Representative - 1303473 Description Description: The Payment Improvement Helpdesk Representative will be directly involved with our client and the provider community to analyze information based on the episodic algorithms and reports within the Arkansas Payment Improvement Initiative. In addition, the analyst will work with the provider portal to review, analyze a...
Automatic Data Processing , Inc. Alpharetta, GA
Requisition #: 79750 Job Title: Sales Help Desk Representative Country: United States State: Georgia City: Alpharetta Employment Status: Full Time Job Responsibilities: (Description): Service Excellence is a core value at ADP. In our Small Business Services division, we are committed to providing accurate, convenient, risk-free payroll, tax processing and integrated business solutions for ...
Service Excellence is a core value at ADP. In our Small Business Services division, we are committed to providing accurate, convenient, risk-free payroll, tax processing and integrated business solutions for small businesses across the US. Did you know that over 95% of our small business clients are not only satisfied with ADP’s services but would recommend ADP to someone else? How would that kind...
Advanced Technology Services, Inc. Morton, IL, 61550
Advanced Technology Services (ATS) is a nationwide leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, PC and Wintel/Unix Server Hardware Maintenance. ATS has improved the performance for the world's most sophisticated companies, and we owe our success to our employees. Your time and your know...
Entry Level Help Desk Representative Provides quality support with a high degree of customer service, technical expertise and timeliness. Responsibilities Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity Enhance and develop quality support methods and communication skills through coaching feedback and other developmental approaches Assist...
Wooster Company looking to hire a Help Desk Representative. 1-3 years of Help Desk experience required. Must be certified in Microsoft Programs and basic Network Management. Looking for someone that wants a career with a growing company. Must submit resume highlighting Help Desk and related troubleshooting assistance experience. Must be able to pass background check and drug screen. We take appli...
PURPOSE AND SCOPE: Supports FMCNAâ??s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMCNA culture through values and customer service standards. Accountable for outstanding customer service to a...
Hewlett-Packard Company Little Rock, AR, 72215
Description: The Payment Improvement Helpdesk Representative will be directly involved with our client and the provider community to analyze information based on the episodic algorithms and reports within the Arkansas Payment Improvement Initiative. In addition, the analyst will work with the provider portal to review, analyze and respond to inquiries from the provider community via telephone or ...
Company Manpower Branch Scranton PA US Position: IT Help Desk Representative – $14.00/hour Location: Scranton, PA Immediate need for two experienced Technical Support Agents in the Mid Valley area. Starting pay rate is… Keep documentation of support policies and procedures… Immediate need for two experienced Technical Support Agents in the Mid Valley area. Starting pay rate is $14/hour and...
IT Help Desk Representative Location: --Massachusetts For over 50 years our client has been a Global leader dedicated to advancing fire safety and security by providing innovative ways to save lives, improve businesses and protect people where they live and work. Initially an electronics company, they currently are the industry leaders in providing security systems, fire protection systems as we...
Company MB Trading Branch El Segundo CA US Position: Help Desk Representative Location: El Segundo, CA on the Help desk and later moved to other areas. For example our web designer, systems programmer, and network administrator all started out on the Help desk… MB Trading is a technology-driven brokerage specializing in low-commission, transparent order routing for the Forex, Equities, F...
Cetera Financial Group El Segundo, CA, 90245
Makes independent, creative, and technical contributions related to providing guidance, assistance, coordination, and follow-up on business/employee problems, questions, or malfunctions; identifies the application and/or systems requirements; evaluates vendor packages; and implements hardware/software needed to support business/employee objectives. Provides accurate, timely, and creative solution...
Fresenius Medical Care Paramus, NJ, 07652
PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMCNA culture through values and customer service standards. Accountable for outstanding customer service to all...
SUMMARY: A Houston based company ranked as one of the 100 best places to work in the US is seeking a contract to hire IT Help Desk Representative. DESCRIPTION: The Majority of job duties will be performed via phone Assist stores with POS register equipment and POS program problems and questions. Monitor Store data circuits and phone lines; notify Telco of circuit outages when necessary Assis...
Wynn Las Vegas Las Vegas, NV
Job Description: The Help Desk Representative provides 1st level system phone and email support to business users, assisting them with PCs, peripheral equipment, mobile devices and system software issues. The Help Desk Representatives are expected by to be knowledgeable IT support technicians who can solve basic to moderate IT issues without additional assistance from other team members while als...

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Technology Career Tools

Help Desk Representative

Salaries

$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
(364 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
31.5%
Associates
21.4%
Some College Coursework Completed
21%
High School
8.9%
Certification
7%
Vocational
6.2%
Master's
2.7%
(257 Respondents)
Source: Monster.com Careerbenchmarking Tool

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