Help Desk Representative Jobs
IT - Customer Service Representative/Help Desk MM122019 Springfield, MA 3 Month Contract Qualifications: " Responsible for responding to client inquiries concerning a variety of application, hardware and software problems of all installed applications, hardware and software products supported by IT. Records inquiries, services requests, coordinates and facilitates a rapid response to incidents whi...
Job Title: IT Help Desk Representative – Far North Ft Worth Location: Far North Fort Worth, TX 76177 Duration: This is a contract-to-hire opportunity (6-9 months-to-perm) Pay: $17.00/hr W2 Job Description: · Answer questions or resolve computer problems for National and International internal employees, within a help desk/call center environment · Providing technical assistance to computer system...
BASIC FUNCTION OF JOB Position involves Level 1 Service Desk Support of all desktop hardware, software and telecommunications equipment. WORK PERFORMED The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effectively manage issues through m...
We are currently seeking a Help Desk Representative. This is a 3 month contract. Help Desk Representative SQL Technical Support Representative Primary Responsibilities: •Serve as a technical resource to customers regarding the resolution of technical issues that affect the installation and utilization of company products or services. •May prepare support documentation or training materials for cus...
Position: Legal Software Support/Help Desk Support Representative A well established legal software company in Owings Mills, MD is seeking a Software Support / Help Desk Support Representative. Job Description: •Assist clients in the use of our proprietary legal case management software. •Assist clients in the general use of other integrated computer software, such as Word, WordPerfect, Outlook, Q...
Leadertech, a leading computer PC hardware and surveillance equipment distributor, is looking for highly motivated and self-driven Help Desk Representative to support our internal and external customers for our Illinois office located in Wood Dale. Applicant must be organized, have great follow-up skills and be detail oriented. We provide the opportunities for career growth to become Sales Assista...
RDI is looking for individuals that want a stable career. We provide contact center support for over 75 different clients at the present; which provides room for growth and career advancement at RDI. We believe in EARN WELL, LEARN WELL, LIVE WELL at RDI. RDI is seeking individuals that have experience offering support through live chat, email, and phone. Our client offers software products for uni...
Description: This role will be responsible for receiving, prioritizing, documenting, and actively monitoring end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Requirements/Qualifications: College degree preferably or equivalent experience Knowledge...
JOB SUMMARY: Provide technical assistance to computer end users in a call center environment. Answer questions or resolve technical problems for clients via telephone and email. Provide assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications (Word, Excel, Outlook), and operating systems. THE OPP...
Position Description Responsible for responding to product application support questions from customers regarding the company's software. Analyzes problems with software applications to identify problem area(s) and recommend corrective action. Recommends solutions to customer application questions. May utilize specialized domain expertise related to the specific application of the software to reso...
Help Desk Technician - MUST HAVE MINIMUM OF 3 YEARS OF HELPDESK EXPERIENCE Experienced IT Help Desk Support position available in our computer/network technical support center. Looking for a qualified, self-motivated professional to work in our IT help desk office along with daily customer related issues and tasks in a high stress, very dynamic environment. Responsibilities: - Answer help desk pho...
Client Resources Inc. is a leading IT consulting company serving clients throughout the Midwestern United States. With a principal market in the greater Omaha area, CRi prides itself on our top-of-the-line customer service to our corporate clients and our employees. We have partnered with a client in Omaha, NE to conduct the following search: 6+ Month Contract to Hire, Omaha, NE – Help Desk Associ...
Located in Southfield, Michigan Level 1 Help Desk Rep Contract to hire $10 per hour At least one year of computer troubleshooting Prior call center experience preferably Open and flexible schedule, weekends and holidays...
Help Desk Support Center Technician Reports To: Support Center Supervisor Purpose of Position: First and foremost to provide outstanding customer service to each customer of the Support Center. To provide timely operational and software support to corporate, warehouse, and office technology users by answering inbound telephone calls and emails and assisting warehouse, office and corporate users in...
SouthTech is seeking a level one technician to provide Help Desk and technology support to external SouthTech clients. This position offers candidates a chance to join an established company that provides continued opportunities for growth and professional development. The working environment promotes strong values and encourages employee development, diversity, and requires customer service excel...
Based in Mercerville, New Jersey, the New Jersey Association of Mental Health and Addiction Agencies, Inc. (NJAMHAA) is a statewide trade association representing the needs of nonprofit addiction and mental health provider organizations. Founded in 1951, NJAMHAA represents 180 addictions organizations, and hospital-based and freestanding mental health and other social service agencies throughout N...
Technical Solutions Rep II General responsibilities include but not limited to: · Handle incoming customer calls · Gather information about the customer’s problem · Create a ticket for all customer inquiries · Perform troubleshooting and problem resolution · Communicate resolution to customer · Perform problem resolution follow-up · Provide first-level and second level user administration support...
We are seeking a Service Desk Representative to join our organization at our world headquarters in Perrysburg, OH. POSITION SUMMARY: The Service Desk Representative is responsible for delivering end-to-end support in accordance with IT service level agreements. By partnering with end-users and technology groups, the specialist ensures all incidents are analyzed, resolved, and reported back within...
The Help Desk Specialist I assists customers by providing assistance to users experiencing problems accessing various computer/IT resources. Typical user support requests include password resets, Desktop support, or specialized applications support. The Help Desk Specialist I may monitor computer systems and operations as assigned. Shifts may include nights, weekends, and holidays. The CSC maintai...
Join Our Team We have a place for you at R&R Marketing. Opportunity, training, a great place to work - come join us! About R & R Marketing: R & R Marketing is part of The Charmer Sunbelt Group (CSG), one of the nation's leading distributors of spirits, fine wines, beers and bottled water. We are seeking motivated people to join our team in a variety of functions – from education and training to fi...
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Technology Career Tools
Help Desk Representative
$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Representative
Resolves computer user concerns by answering questions about hardware and software; providing instructions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Teaches user by answering questions; interpreting operating instructions; providing references.
Resolves problems by issuing corrective instructions; consulting with coworkers and vendors.
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