Help Desk Representative Jobs
Help Desk Specialist - Your IT skills are needed just about anywhere. But is it where you want to go? Imagine working part time for one of the nation's most respected companies. Making a strategic contribution. Receiving the rewards and recognition you deserve. As a help desk representative, you will take incoming calls from external customers regarding technical issues. Must ask probing questions...
Required Skills Help Desk, Representative, IT Support, Technician DESCRIPTION Position Details: Location: Bentonville, AR Job Title: Project Help Desk Representative Duration: 6 months + High possibility of extension Job Description: - Prior project help desk experience. - We are looking for a Help Desk Representative. - Needs to have excellent communication skills. - Understand the basis of netwo...
RESPONSIBILITIES: Our client is seeking a Help Desk Support Representative for their Boston, Massachusetts (MA) location. Description: The Help Desk Support Representative is responsible answering the phone and responding to customer inquiries. In this role you will be responsible for logging tickets, following them through to resolution and following up with the customer. Responsibilities include...
Position Details: Location: Bentonville, AR Job Title: Project Help Desk Representative Duration: 6 months + High possibility of extension Job Description: - Prior project help desk experience. - We are looking for a Help Desk Representative. - Needs to have excellent communication skills. - Understand the basis of networking such as switch/port configuration, routers, cabling of servers. - Know h...
Manpower is currently recruiting for a Help Desk Representative (3-5 years) in Brentwood, TN! Job Responsibilities: • Answer questions or resolve computer problems • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems • To manage problem resolution and troubleshooting complex problems...
RESPONSIBILITIES: Our client is seeking a Customer Support / Help Desk Representative for their Madison, Wisconsin (WI) location. Job Scope: The primary role will be doing phone support for the I/S Service Desk. This is a high volume fast paced call center position. Candidates must be flexible on their work shift and the schedule. Start and end times could vary daily or from week to week. REQUIREM...
Are you a technology guru? Do you love talking to people? Are you looking for a job that will offer you the opportunity to utilize your skills in both of these areas? We have the perfect job for you! zipLogix is looking for a contract-to-permanent Help Desk Customer Service Representative to work in a high volume call center to support Real Estate software applications. This is a technical custome...
Job Title Help Desk Representative (Bilingual French Canadian) Location Bentonville, AR Duration 5 months + high possibility of extension Job Description · Looking for Level 1 Help Desk Representative (Bilingual Spanish) Identify all the Major components of a Computer (PC or Server) · Understand the basis of computer networking on at least the physical layer. · Know how to open a command line on a...
Are you seeking a position in which you can apply your help desk experience and provide technical support to others? Manpower, Inc. of SE Michigan has an immediate opening for a Technical Support Representative to work with a local client in Ann Arbor, Michigan. This is a full time, long-term position offering competitive pay! The technical support help desk representative performs a variety of ta...
In this role as Key Accounts Representative of Key Accounts, you will focus on providing customer support (Dealers), sales support, internal support and other operational support as needed for LG Electronics Al, Inc. receiving telephone calls, written documents, and internal cases for customers (Dealers) in all product groups. Provide escalated call management functions including prompt closure &...
Job ID 2269_AHD_NY Job Title: Marketing Application Support Consultant / Marketing Help Desk Representative Job Location: New York, NY – 10038 Duration: 13 months + High potential of contract to perm Knowledge and Skill Requirements: · Minimum 6 months of experience with knowledge of Marketing & Aprimo preferred, but not a compulsion. · Minimum 6 months customer service, ticketing or help desk exp...
IT Help Desk Representative Qualifications/ Responsibilities: Looking for IT Helpdesk phone staff: 1) Previous proven Helpdesk/Customer Service experience- required 2) Windows XP and 7 with Office 2007 or10 required 3) CorporateiPhonewith corporate email sync very desirable 4) WEB applications, Oracle Applications, BaaN Applications and Oracle EBS Application for customer support helpful. 5) HEAT...
ATS grew out of the need for American business to remain competitive in a rapidly changing global economy. From our roots as a spinoff enterprise from Caterpillar, ATS has grown into a leading supplier of outsourced factory maintenance, industrial component repair and IT services for top Fortune 500 companies. ATS has improved the performance for the worlds most sophisticated companies and we owe...
Our client is seeking a Help Desk Administrator for a one week assignment in their Cleveland office! The Help Desk Administrator will be the first level response to end-users with software and hardware related issues. Must have excellent troubleshooting skills, be well-organized and have the ability to multi-task. Help Desk Administrator must have excellent oral and written communication skills in...
This person will be providing assistance to Tier 2 IT personnel by creating + collecting trouble tickets, analyzing issues, escalating issues, and tracking issues to completion. • Ensures customer satisfaction by responding to the Help Desk, via phone, email and automated system alerts via ticketing system. • Daily reporting of all open and closed tickets to supervisor. • Use a variety of tools an...
POSITION SUMMARY: Provides the primary contact for Hoveround Associates needing assistance with computers, software, and other office equipment such as telephones, printers, copiers and fax machines. Configures and installs computer systems. administers the network and e-mail systems. ESSENTIAL FUNCTIONS: Provides end-user support for Windows XP, MS Office and custom applications. Configures, inst...
Send me your resume directly to ***** or reach me at 973-854-9112 Arun Pope Job Description: Helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. We fully train all of our selected candidates t...
JOB SUMMARY: Provide technical assistance to computer end users in a call center environment. Answer questions or resolve technical problems for clients via telephone and email. Provide assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications (Word, Excel, Outlook), and operating systems. THE OPP...
Job Purpose: Resolves computer user concerns by answering questions about hardware and software; providing instructions. Duties: * Determines source of concern by interviewing user on the telephone. * Teaches user by answering questions; interpreting operating instructions; providing references. * Determines source of error by reviewing procedures and actions taken by user; instructing user to per...
Send me your resume directly to ***** or reach me at 973-854-9112 Arun Pope Description: Helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. We fully train all of our selected candidates to ha...
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Technology Career Tools
Help Desk Representative
$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Representative
Resolves computer user concerns by answering questions about hardware and software; providing instructions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks; participating in technical societies.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
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