Help Desk Representative Jobs
Job Title: Help Desk Technician Category: IT Salary: $17/hour Contract or Direct Hire: Long-term Contract SelectOne Search is the Right Choice for your career search SelectOne Search is seeking an enthusiastic help desk technician for our client in Buffalo. This is a great opportunity to join an established and fast growing information technology firm that offers a full range of services. Can...
To respond to support inquiries via phone, email, and/or live chat from end users of our software package in professional and efficient manner. Duties & Responsibilities (Other duties may be assigned) Answer incoming calls, e-mail, and voicemail requests for technical support Identify, research, and resolve customer issues using software package utilizing available informational resources Prio...
CDC Warehouse Office Clerk II - Help Desk Representative 3rd Shift - 9:00-5:30 The purpose of this job is to provide resolution on CDC shipment issues to all requesting parties. Decision Making Authority of this Job: • How to handle requests from customers (internal) and CDC operations. • Determines the best way to resolve opportunities for customers. • Determines what level of contact is ne...
SUMMARY: We are seeking an excellent troubleshooter with a friendly demeanor and great attitude to fill an Enterprise Tier 1 Help Desk position. Candidate must be able to handle problem recognition, research, isolation, resolution and follow-up for user hardware and software issues. A working knowledge of Microsoft operating systems and products such as Office, including Outlook, is necessary. Fa...
One of the nation’s largest distributors of convenience store point of sale and video surveillance systems is expanding and seeking a Support Services Representative to be located in their Montgomery, AL corporate headquarters. This position is responsible for providing Help Desk technical support to customers and company field technicians via telephone and email. Support is provided for Digital ...
New American Funding, a direct mortgage lender with headquarters in Tustin, CA, made Inc. Magazine's exclusive list of the nation's fastest growing private companies, two years in a row, and was awarded Top Workplaces 2012, 2013 and 2014 by The Orange County Register and OC Business Journal. New American Funding was established in 2003, is licensed in 40 states and is a Fannie Mae, Freddie Mac and...
1 YEAR ASSIGNMENT: Position Description: Service Desk Agent provides technical support to clients over the phone. Including hardware & software support of PC’s, password resets, and in-depth trouble shooting, supporting multiple products and mobile devices. Candidate skills REQUIRED, or verifiable education REQUIRED: · Minimum of 1 year Inbound Call Center or customer service experience trouble...
Job Summary: *This is a Temporary position* The Help Desk Support Technician/Systems Analyst will provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. This position is located in Evans Army Community Hospital, Ft. Carson, CO. Essential Duties and Responsibilities include the following: (Not listed in order of importance; other duties may ...
Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for companies with between 10 and 100 employees. Our company serves 37 of the top 100 cities in the US and has thousands of clients across eve...
Column Technical Services is looking for Help Desk Analyst for a Contract to Hire Opportunity in the Northwest Suburbs. Below are the details. If interested and qualified, please send an updated resume to *****. Candidates must be able to work in the United States without sponsorship. Help Desk Representative – Level 1 6 Month CTH Rate/Salary DOE Primary Location - US-IL-Schaumb...
Manpower is currently hiring for a dynamic Help Desk Representative for one of our top clients located in Shawnee, Kansas! Main Responsibilities: Will be answering all incoming internal support calls and e-mail Building and upgrading desktops, handling and tracking all hardware warranty issues, proactively tracking and installing upgrades, patches, and service packs Documentation of all issues...
Entre Computer Services has an immediate need for Helpdesk Professionals to join our team in Pineland Farms (New Gloucester) Maine. The position is a tier 1 phone based help desk to support internal and external users of a key portal application at a large utility company. Requirements include: · Excellent Customer Service Skills · At least 6 months helpdesk experience · Minimum 2 year degree ...
Company Confidential Springfield, MO, 65807
This position involves (but is not limited to) all of the following key information technology disciplines and/or services: Software Support Database Administration PC Support (Desktop and Portable PC) LAN/WAN Support Help Desk for all in store computer hardware and software systems IT Security Work with third party vendors for resolving software and hardware issues Essential Functions: P...
Job Purpose: Resolves computer user concerns by answering questions about hardware and software; providing instructions. Duties: * Determines source of concern by interviewing user on the telephone. * Teaches user by answering questions; interpreting operating instructions; providing references. * Determines source of error by reviewing procedures and actions taken by user; instructing user t...
SouthTech is seeking a level one technician to provide Help Desk and technology support to external SouthTech clients. This position offers candidates a chance to join an established company that provides continued opportunities for growth and professional development. The working environment promotes strong values and encourages employee development, diversity, and requires customer service exce...
CUSTOMER HELP DESK REPRESENTATIVE We are looking for a professional, friendly and outgoing individual who is always willing to help! This person must possess strong administrative skills including pleasant phone demeanor, organizational and time-management skills. Previous banking experience is a plus. The candidate chosen will work M-F 9-6 and every fifth Saturday 8-Noon. Our employees create our...
Get referred to the job Schedule: Full-time Organization: Operations Groups Location: Memphis, TN Position: IT Customer Service Representative-Tier 2 Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to g...
Job Description SUMMARY This position provides a first point of contact for HUB end-users requiring support on deployed technologies (e.g.: applications, systems, computers, and peripherals). This is a metric-based position monitored against average handle-time and call statistics. ESSENTIAL DUTIES AND RESPONSIBILITIES • Respond to all customer inquiries in a courteous and professional manner ...
Sr. IT Help Desk/Systems Administrator Tier 2 Location: Irving, TX We are currently seeking Professional, Knowledgeable, Client Satisfaction-driven Service Desk [Help Desk] Professionals to provide hands-on, remote tier II technical phone support services for small to mid-sized financial services providers including community banks and credit unions. The Service Desk Professional is responsib...
Position Summary The IT Helpdesk Support position is primarily responsible for resolution of the day to day problems that occur at Associate’s desktops. This position will provide immediate help to solve desktop problems and will assign issues to the IS Technicians where on site help is needed. Primary responsibilities include, but are not limited to, providing first contact interface to the end ...
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Technology Career Tools
Help Desk Representative
$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Representative
Resolves computer user concerns by answering questions about hardware and software; providing instructions.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves programs by notifying programmers of problems; making recommendations.
Determines source of concern by interviewing user on the telephone.
Popular Help Desk Representative Articles
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