Help Desk Representative Jobs

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43 Help Desk Representative jobs found on Monster.

Jobs 1 to 20 of 43
To respond to support inquiries via phone, email, and/or live chat from end users of our software package in professional and efficient manner. Duties & Responsibilities (Other duties may be assigned) Answer incoming calls, e-mail, and voicemail requests for technical support Identify, research, and resolve customer issues using software package utilizing available informational resources Prio...
The Help Desk Operator is responsible for assisting and supporting local and remote users with problems, queries and requests. Duties include but are not limited to: · Problem Determination, Operations, Application Setup/Execution · Setup/Support of Windows, Citrix Xenapp, MS Office · Setup/Support of Wireless Equipment, LAN/WAN Equipment, iPads, Printers, Terminals · Setup/Support of PC Hardw...
JOB SUMMARY: Provide technical assistance to computer end users in a call center environment. Answer questions or resolve technical problems for clients via telephone and email. Provide assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications (Word, Excel, Outlook), and operating systems. THE O...
Fresenius Medical Care PARAMUS, NJ
PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMCNA culture through values and customer service standards. Accountable for outstanding customer service to all...
Hewlett-Packard Company Palo Alto, CA
Payment Improvement Help Desk Representative - 1303473 Description Description: The Payment Improvement Helpdesk Representative will be directly involved with our client and the provider community to analyze information based on the episodic algorithms and reports within the Arkansas Payment Improvement Initiative. In addition, the analyst will work with the provider portal to review, analyze a...
TriZetto Group Denver, CO, 80208
Sign InEnglish US (English US) Thanks for your interest in careers at TriZetto. We’re always looking for the right people to help us achieve our vision to simplify healthcare for everyone. To build our team, we hire the best in the business. We take care of them, so they can give us their best work and ideas. We give them opportunities to develop their skills and leadership potential, so they ca...
Entry Level Help Desk Representative Provides quality support with a high degree of customer service, technical expertise and timeliness. Responsibilities Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity Enhance and develop quality support methods and communication skills through coaching feedback and other developmental approaches Assist...
Wooster Company looking to hire a Help Desk Representative. 1-3 years of Help Desk experience required. Must be certified in Microsoft Programs and basic Network Management. Looking for someone that wants a career with a growing company. Must submit resume highlighting Help Desk and related troubleshooting assistance experience. Must be able to pass background check and drug screen. We take appli...
PURPOSE AND SCOPE: Supports FMCNAâ??s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMCNA culture through values and customer service standards. Accountable for outstanding customer service to a...
Advanced Technology Services, Inc. Peoria, IL, 61601
Advanced Technology Services (ATS) is a nationwide leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, PC and Wintel/Unix Server Hardware Maintenance. ATS has improved the performance for the world's most sophisticated companies, and we owe our success to our employees. Your time and your know...
Hewlett-Packard Company Little Rock, AR, 72215
Description: The Payment Improvement Helpdesk Representative will be directly involved with our client and the provider community to analyze information based on the episodic algorithms and reports within the Arkansas Payment Improvement Initiative. In addition, the analyst will work with the provider portal to review, analyze and respond to inquiries from the provider community via telephone or ...
Company Manpower Branch Scranton PA US Position: IT Help Desk Representative – $14.00/hour Location: Scranton, PA Immediate need for two experienced Technical Support Agents in the Mid Valley area. Starting pay rate is… Keep documentation of support policies and procedures… Immediate need for two experienced Technical Support Agents in the Mid Valley area. Starting pay rate is $14/hour and...
IT Help Desk Representative Location: --Massachusetts For over 50 years our client has been a Global leader dedicated to advancing fire safety and security by providing innovative ways to save lives, improve businesses and protect people where they live and work. Initially an electronics company, they currently are the industry leaders in providing security systems, fire protection systems as we...
Company MB Trading Branch El Segundo CA US Position: Help Desk Representative Location: El Segundo, CA on the Help desk and later moved to other areas. For example our web designer, systems programmer, and network administrator all started out on the Help desk… MB Trading is a technology-driven brokerage specializing in low-commission, transparent order routing for the Forex, Equities, F...
Please note this position is located in our Phoenix, Arizona location. BASIC FUNCTION: The basic function of this position is to resolve escalated cardholder questions for telephone representatives regarding the processing of disputes, fraud, branch services, bill-pay and all credit/debit cards and to immediately defuse or resolve any escalated calls. Incumbent will identify and escalate any iss...
Advanced Technology Services, Inc. Schaumburg, IL, 60196
Advanced Technology Services (ATS) is a nationwide leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, PC and Wintel/Unix Server Hardware Maintenance. ATS has improved the performance for the world's most sophisticated companies, and we owe our success to our employees. Your time and your know...
Mission Mortgage of Texas, Inc. Austin, TX
Help Desk Support Representative RESPONSIBILITIES The Help Desk Support Representative is responsible answering the phone and responding to troubleshooting with other departments. In this role you will be responsible for providing assistance to end users, following them through to resolution and following up with senior staff. Responsibilities include: Provide assistance to end users for Micro...
Cetera Financial Group El Segundo, CA, 90245
Makes independent, creative, and technical contributions related to providing guidance, assistance, coordination, and follow-up on business/employee problems, questions, or malfunctions; identifies the application and/or systems requirements; evaluates vendor packages; and implements hardware/software needed to support business/employee objectives. Provides accurate, timely, and creative solution...
Fresenius Medical Care Paramus, NJ, 07652
PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMCNA culture through values and customer service standards. Accountable for outstanding customer service to all...
SUMMARY: A Houston based company ranked as one of the 100 best places to work in the US is seeking a contract to hire IT Help Desk Representative. DESCRIPTION: The Majority of job duties will be performed via phone Assist stores with POS register equipment and POS program problems and questions. Monitor Store data circuits and phone lines; notify Telco of circuit outages when necessary Assis...

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Technology Career Tools

Help Desk Representative

Salaries

$22,880.00 - $52,000.00
Typical Salary for Help Desk Representative
(364 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
31.5%
Associates
21.4%
Some College Coursework Completed
21%
High School
8.9%
Certification
7%
Vocational
6.2%
Master's
2.7%
(257 Respondents)
Source: Monster.com Careerbenchmarking Tool

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