Help Desk Representative Jobs

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A large company in Redwood City is seeking first level contract Help Desk Representatives. This is a 1 year contract with the option for extensions. The successful Service Desk Support candidates will provide phone support for multiple enterprise applications, will support mobile users, identify & resolve hardware and software applications conflicts. This is a 24 X 7 X 365 environment. Candidates ...

· Good understanding of formal Help Desk/Service Desk policies and procedures, reporting, support processes.. · Provide first-level contact and issue resolution for the main help desk phone line and email which includes responding to reported hardware, software, and application issues.. · Strong IT phone support in a validated environment... · Should have light networking skills and should be a...

Seeking a dedicated Corporate Help Desk Representative to join the team of fast growing company! Responsibilities: Answer calls from associates and troubleshoot problems in regards to POS equipment and software. Effectively transpose issues into an electronic database. Assign priority to problems to ensure disruption is kept to a minimum. Send replacement equipment as needed. Confirm new POS...

Billing Help Desk Agent / Customer Service Representative OVERVIEW CoolHandle is a web hosting provider located in Los Angeles, California. We offer shared, reseller, VPS and dedicated server hosting. Experience in the web hosting industry is not necessary, but it is a big plus. We are poised to grow well this year (even in the tough economic environment). We expect a lot, but the reward is a ch...

Job Title: Senior Help Desk Representative Position Number: 44130 Location: Corporate Office Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities. With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practice...

Job Title: Senior Help Desk Representative Position Number: 44130 Location: Corporate Office Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities. With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practice...

Kelly Services, Inc is currently seeking candidates for Bilingual Tier 2 Help Desk Representatives. This is an exciting opportunity to work in a fun, professional call center environment! Hours: 8am to 4pm Monday thru Friday. No weekends! Job Responsibilities: Provide customer service on multiple health insurance exchange applications and systems Research and resolve inquiries in a professional...

Call center near the airport is seeking in-bound telephone Help Desk representative. As a help desk representative, you will take incoming calls from external customers regarding technical issues. Must ask probing questions to determine the root cause of the issue and locate and follow approved troubleshooting procedures to resolve the problem. Schedule: Must have a flexible schedule. Requiremen...

We are looking for Technical Service Representatives who will provide Helpdesk support to staff on all company supported applications, hardware, and software. The successful candidate will troubleshoot computer problems. They will assist with ensuring the network is maintained using best-practices and is secure and efficient. · Support the company’s internal computing infrastructure, including al...

Phone system specialist with experience in optimizing the Interactive Intelligence phone system (CaaS preferred). The individual selected will have experience in optimizing all aspects of the system (roles, workgroups, IVR, schedules, etc) as well as in developing reports. A thorough understanding of Attendant, Administrator and Business Manager are also required. Responsibilities: * Map the dat...

Carrols Restaurant Group, Inc., a growing company located in Syracuse, NY, and one of the largest restaurant companies in the U.S., has an excellent opportunity in our Help Desk department for a Help Desk Representative – 2nd/3rd shift. The essential functions of this position include: Provide support to restaurant personnel in a 24/7 environment by investigating and resolving new and existing Re...

A successful Help Desk Representative is able to assess, categorize, document, resolve or escalate the incidents and requests received by the Vitalyst service center. This candidate must posses these key traits: Outstanding customer service and enjoys interacting directly with the customer Excellent verbal and written communication skills with a knack for transforming technical terms and concep...

CHENEGA APPLIED SOLUTIONS, LLC. Company Job Title: Help Desk Technician Clearance: Secret Location: Kings Bay, GA Reports To: Help Desk Manager FLSA Status: Non-Exempt, Full Time, SCA *Please note that this position is contingent upon award* Executive Order 13495 , The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contract...

CHENEGA CORPORATION Company Job Title: Help Desk Technician II Chenega Job Title: Technician II, Help Desk Clearance: Background Check Location: San Antonio, TX Reports To: Team Lead FLSA Status: Non-Exempt, Full-Time, Regular Prepared Date: 06/06/2013 Approved Date: 06/06/2013 Summary: · Capture, document and support local and remote end user technical issues. Create user accoun...

I. POSITION SUMMARY: The Service Desk Representative reports to the Service Desk Sr. Manager. The Service Desk Analyst is responsible to provide direct professional customer service support, be able to effectively manage sensitive and complex customer requests. The Service Desk Analyst will work closely with the next level of support when required. II. PRINCIPAL RESPONSIBILITIES: · Provide firs...

Help Desk / Service Desk JOB SUMMARY Provide desktop support services and manage the inventory for the Shared Services department. This function fulfills service requests including delivering new hardware and software to local NSM employees and onsite contractors. Some phone support functions may be required as well relative to incident management. ESSENTIAL JOB FUNCTIONS Fulfillment of servic...

Position: Help Desk Analyst Status: Full Time Work Location: Piscataway, NJ Work Hours: 12 PM - 9 PM Job Description: The Kodiak Help Desk Analyst provides front line support and works closely with clients to address their requests accurately and efficiently. Strong communication skills and a desire to provide excellent service as a representative of our company are important. The position may...

Summary: The Technical Support Specialist II troubleshoots, configures and installs computer and network equipment and associated assemblies by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Performs end-user support including problem determination and resolution, and implements problem escalation and tracking as needed....

Company Mariner Finance Branch White MarshMDUS Position: Help Desk Representative Location: White Marsh, MD Support all users on the origination and servicing system. Mariner Finance is currently seeking a full time Help Desk Representative to be a valuable member of… Mariner Finance is currently seeking a full time Help Desk Representative to be a valuable member of our team in White Mars...

A successful Help Desk Representative is able to assess, categorize, document, resolve or escalate the incidents and requests received by the Vitalyst service center. This candidate must posses these key traits: Outstanding customer service and enjoys interacting directly with the customer Excellent verbal and written communication skills with a knack for transforming technical terms and concep...