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Technology Career Tools

Help Desk Analyst

Salaries

$28,633.00 - $58,140.00
Typical Salary for Help Desk Analyst in Pennsylvania
(768 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
35%
Some College Coursework Completed
22.7%
Associates
20.8%
Certification
8.3%
Master's
4.7%
High School
3.8%
Vocational
3.8%
(528 Respondents)
Source: Monster.com Careerbenchmarking Tool

Help Desk Analyst

Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
12.90 %
Size of Industry in 2006:
552,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Coaching
Customer Focus
Customer Service
Data Entry Skills
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