Help Desk Specialist Jobs
Please Note: Internal applicants are only being considered for this opening. The Help Desk Specialist II assists customers experiencing problems accessing various computer/IT resources. Typical user support requests include password resets, Desktop support, or specialized applications support. The Help Desk Specialist II may monitor computer systems and operations as assigned. Shifts may include n...
The Help Desk Specialist I assists customers by providing assistance to users experiencing problems accessing various computer/IT resources. Typical user support requests include password resets, Desktop support, or specialized applications support. The Help Desk Specialist I may monitor computer systems and operations as assigned. Shifts may include nights, weekends, and holidays. The CSC maintai...
Help Desk Specialist DSS, Inc. is a nationally known software development company specializing in software for the commercial and government healthcare industry. DSS, Inc. is seeking a skilled Help Desk Specialist to provide support to approximately 400 internal customers in multiple locations. The Help Desk Specialist works on service tickets, troubleshoots problems, implements solutions, documen...
Our client is seeking a Help Desk Specialist in Boston, Massachusetts (MA). The consultant will provide â€œhelp-deskâ€. customer technical support to assist licensees to renew online and/or to complete other online transactions and will: provide technical support to licensees to both encourage on-line renewal and to support a smooth and accurate renewal process; simulate and troubleshoot user prob...
Capstone Corporation is currently seeking a Help Desk Support Service Specialist Associate for the US Army Human Resources Command (HRC) in Ft. Knox, Kentucky. Responsibilities: This position requires the candidate to perform work on-site in a 24 x 7 environment. As a member of the IPPS-A helpdesk team, candidate will be responsible for: Responding to and diagnosing problems through discussions wi...
Matura Farrington is looking for a Technical Support / Help Desk Specialist for the headquarters of a growing, international organization in Pasadena. This is a fantastic opportunity for a junior to mid-level IT professional to join a reputable organization with ample growth potential. If you are an experienced Technical Support / Help Desk Specialist who would like to work for an A-list organizat...
RELOCATION TO TALLAHASSEE, FLORIDA REQUIRED Job Description (February 2014) Help Desk Support Specialist (M-F: 8:30 a.m.-5:30 p.m.) Status: Non-Exempt Office: Tallahassee Operations Center The Help Desk Support Specialist (seven days a week, 40-hour work week; schedule to vary) provides exceptional customer support to the firm's attorneys and support staff. This is a skilled position requiring at...
Our client is seeking an Help Desk Support Specialist. Requirements: Listen to problems and questions as reported by customers on assigned hardware, software and systems. Fully document problem symptoms and captures all relevant system and application information within the departmental Call Tracking system. Monitors and follows up with customers on open issues, ensuring that departmental performa...
Help desk Support Specialist Manpower is currently hiring for its niche client in the Monterey region. It's a great opportunity to be a part of an esteemed establishment and grow your skills even more. The position is a contractual position for a period of 2 months. Refer to the details as mentioned below. Requirements • Minimum experience of 4 years of troubleshooting, maintenance, installation,...
CRGT, headquartered in Reston, VA and a leading integrator of Data Analytics and Systems Engineering services to the government and commercial marketplace, seeks an Application Support Specialist / Help Desk Analyst for a Federal Client in the Washington, DC area. Provide level 2/3 technical assistance for domestic and overseas users of Federal client’s SIO systems. 24X5 support is provided by the...
Job Description–IT Help Desk Specialist ROLE: An exempt position within the Information Technology (IT) Department , IT Help Desk Specialists provide support to end users such as managers and corporate personnel within a variety of IT areas including administration data control/security, applications training, preventative maintenance and asset management. IT Help Desk Specialistsspecifically answ...
Help Desk Specialist Triumvirate Environmental is seeking an intelligent, motivated self-starter to assist the Information Technology Team on special projects and day-to-day IT support in order to maximize effectiveness and enhance the image of the company. This is a great opportunity for a recent grad to start their career in IT or project management! You have the talent and motivation, but you n...
Our client is currently seeking a HELP DESK SPECIALIST. Are you a dedicated, upbeat, customer-oriented individual with at least 3 years of technical experience? If so, we are looking for you to fill an immediate need for a Help Desk Specialist at our headquarters office in Milwaukee, WI! POSITION SUMMARY: Provide technical assistance to computer system end-users. Answer questions or resolve comput...
Job Description: Responsible for handling end-user computer hardware and software support questions for the global offices of the firm in a 24 X 7 environment. Serves as the first point of contact for users with complex issues in various Microsoft Office products, as well as other technical hardware and software issues. Excellent customer service skills and ability to communicate with non-technica...
Applicants, We're looking for a skilled Help Desk Specialist for a long-term contract position in Washington, DC. Required Skills: Selected candidate will have a minimum of two (2) years’ experience in Windows PC hardware and software and Service Desk support. Must have experience in user support for office automation software and hardware. Selected candidate will have experience with Microsoft Of...
Investigate internal and external New Media product queries to ensure prompt resolution of all aspects including, but not limited to domain and hosted email issues; expedition and/ or cancellation requests. Make corrections where necessary or document discrepancies and return to the appropriate production unit. Primary Responsibilities: 1. Receive inbound calls regarding domains and email issues 2...
Walman Optical Company is a successful, diversified, employee-owned business serving the ophthalmic community since 1915. Our core values respect our employees' worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth. We are currently seeking and experienced Data Maintenance/Help Desk Specialist. This is an excellent opportunity to join our TEAM! JO...
Professional. Financial. Personal. Overview The Help Desk Specialist will provide ongoing support to our merchant base clients concerning POS Terminals and technical support around our Terminal Product Line. Specialists are responsible for the customer’s overall satisfaction by providing quality POS account management. They will promptly answer telephone calls, e-mail, and Web inquiries as a techn...
Matura Farrington is looking for a Technical Support / Help Desk Specialist for the headquarters of a reputable mid-size law firm in Los Angeles. This is a fantastic opportunity for a junior to mid-level IT professional to join a reputable organization. If you are an experienced Technical Support / Help Desk Specialist who would like to work for a top firm, please apply for prompt consideration. J...
The Help Desk Specialist assists with everyday support issues in the support center. Typical user support requests include password resets, desktop support, or support related to in-house applications. Once the Help Desk Specialist develops their skills in transportation they will need to provide technical assistance and support for incoming queries and issues related to computer systems, software...
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What are good jobs in the technology area?
I would like a job with a high paid salary (OF COURSE).
Is a desk job for the FBI or CIA still dangerous?
I know that the FBI and CIA hire a lot of computer security specialists and I was wondering if the cryptography/networking/hacking jobs are as dangerous as the typical field jobs that you see in the m...
What are some jobs i can get with an associates degree in computer programming?
I know i can get a programming job but any other kind of IT jobs out there that i would be qualified for as well?
Is intelligence like a desk job?
I am either going Army or Marines (maybe Army if the career opportunities are better) and I have been looking into something in the intelligence field. I have heard, though, that it is like a desk job...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Collects information about problem and leads user through diagnostic procedures to determine source of error.
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