Help Desk Support Jobs in Connecticut
Our client is seeking a Help Desk Support Specialist in Hartford, Connecticut. Responsibilities: Provides exceptional customer support and service (e.g. phone, e-mail) on the Regional Service Desk Performs triage and tracking of reporting problems, and resolves 1st and 2nd tier incidents and problems, which have technical complexity Performs PC software deployments Qualifications: 3+ years of expe...
SUMMARY: The individual will perform day-to-day Tier 1 technical support/isolation/documentation of infrastructure and network components for remote client data centers. Other objectives included the following: monitor, identify, and escalate issues to appropriate resources within the organization. Additionally perform general support duties for clientele, which is focused primarily in the hospita...
Our client is seeking a Help Desk Analyst in Hartford, Connecticut (CT). Responsibilities: Analyzes and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, p...
No financial experience is required. What is required is creativity, initiative, conceptual intelligence, and a personality, not only bent on relentless self-improvement, but also open to giving and receiving direct criticism in an environment where every employee is encouraged to challenge and criticize management of all levels. Position Summary: The Manager of Service Desk Support is responsible...
IT Help Desk Technician Job Description: Under general supervision, provide technical software, hardware and network problem resolution to all OSG computer users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. This position will clearly communicate technical solutions in a user-friendly, professional manner and provide one-on-...
Howard Systems Internationl is currently seeking a Help Desk Analyst to provide exceptional customer support and service (e.g. phone, e-mail) on the Regional Service Desk for the Americas. This person will perform triage and tracking of reporting problems, and resolves 1st and 2nd tier incidents and problems, which have technical complexity. The Help Desk Analyst will perform PC software deploymen...
Relick Services has an exciting opportunity for a Help Desk/ Desktop Specialist with our Fortune 500 client in Hartford, CT. This is a 6-12 month contract, with extension and/or direct hire potential. The Help Desk/ Desktop Specialist analyzes and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users....
Health Media Network (HMN), a Stamford, Connecticut based digital media company that delivers high quality digital content to thousands of physician’s offices and health centers throughout the US is seeking hard working and motivated technical support specialists. Candidates will be responsible for daily customer service call center and technical phone support. Duties and responsibilities include,...
DESKTOP SUPPORT Provide remote and on-site support of clients corporate offices in Windows XP/Server 2003 Active Directory environment. Create, modify and delete user accounts, change or assign permissions, reset user passwords, troubleshoot domain connectivity issues. Installation, configuration and support of enterprise applications such as Microsoft Office (Access, Excel, Word, PowerPoint, Proj...
Job_Other_Compensation: Deskside Role This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, n...
Job Description: Responsible for architecting and building Cognos metadata model using Framework Manager, as well as configuring, implementing and managing a large scale Cognos BI infrastructure. Build and manage the Cognos metadata data model including DMR, relational and OLAP via Framework Manager * Create query subjects and metric query items as defined per business requirements by utilizing se...
Position Description: Responsible for architecting and building Cognos metadata model using Framework Manager, as well as configuring, implementing and managing a large scale Cognos BI infrastructure. Build and manage the Cognos metadata data model including DMR, relational and OLAP via Framework Manager * Create query subjects and metric query items as defined per business requirements by utilizi...
United Technologies Corporation, a Fortune top 50 company is a dynamic global corporation operating at the leading edge of commercial and military aviation, aerospace systems, climate control, elevator design, security and fire protection as well as hydrogen fuel cell development JOB RESPONSIBILITIES The selected candidate will be an IT technical analyst supporting the Corporate Legal department w...
Systems Analyst position available! This is a great opportunity to join the Stamford Hospital Team! The System Analyst acts as a business liaison to assigned departments within Stamford Health System (SHS) to ensure that Healthcare Information System (HIS) applications function as intended. They play a major role in researching and resolving software problems as part of daily operational support....
Job Summary: Want to work in a dynamic Team environment where you can make a difference? If so, you should consider a career with Dealertrack Technologies. Dealertrack Technologies is a well-established company with a start-up personality. We are seeking talented Java engineers with an operations background to work with our team. To these talented individuals, we offer excellent learning opportuni...
Summary The Caption Call Part Time Installer will be a promoter for the Caption Call phone and service within an assigned geographic territory. The Installer will be responsible for installing Caption Call phones, training customers on the features and benefits, finding lead sources and creating referrals for the phone and service. Essential Duties and Responsibilities: Install CaptionCall phones...
UTC Aerospace Systems is one of the world's largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service systems and components and provide integrated solutions for commercial, regional, business and military aircraft, helicopters and other platforms. We are also a major supplier to international space programs. In 2012, UTC Aerospace Systems was...
Our client is looking for a strong Desktop Administrator to help manage and support desktop support and deployment issues. In this role you will administer and troubleshoot various desktop technical problems including Windows XP/7 systems and other associated applications. This is blend of virtual support and desk-side. REQUIRED – Strong troubleshooting and documentation skills REQUIRED – Self-Sta...
Are you a top sales representative that is tired of working behind a desk and wants to explore the field? Do you pride yourself in your closing abilities? Are you ready to get started right now? If Daily, Weekly, and Monthly non capped bonuses interest you, then Echo Daily is the best place for you. Echo Daily is looking for motivated sales professionals across the country to establish footholds i...
Coventry Public Schools Job Description Position Title: Technology Technician Department: Technology Reports to: Network Administrator Systems Specialist Summary: The Technology Technician will aid the Educational Technology department in developing, maintaining, and improving technologies to support Coventry Public Schools. The Technician will provide onsite support to all district employees in t...
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Answers for Help Desk Support Jobs
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Describe your customer service philosophy and steps you take to provide effective help-desk support?
Please please help me answer this for a job interview. Describe your customer service philosophy and the steps you take to provide effective help-desk support to users.
What entry level IT technical support jobs only require a Technical certificates?
What are some computer technical support jobs that only require a Technical certificate? Are there even any?, and how does the salary look for entry-level jobs in Tech. Support? Do any of the comp...
How long should I wait before applying for a new job in IT?
I currently do Help Desk support, we provide support for several companies as contracted support staff. Mostly password resets, VPN troubleshooting, and typical untrained employee issues...etc. I have...
Hello. I am looking for a call center in India who can handle my order taking and customer service. ...
I am looking for a call center in India who can help me handle my order taking, customer service, outbound telemarketing, and help desk support. I am willing to work with them on a performance basis. ...
What combat support jobs are available for women in the ADF?
What combat support jobs for women comes with lots of deployments and are not too desk bound?
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst in Connecticut
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Improves system performance by identifying problems; recommending changes.
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