Help Desk Support Jobs in Cleveland, Ohio
Summary of the position: To install, configure, troubleshoot and test Microsoft Windows based applications in a mixed Windows environment. Support users and train as needed in a fast-paced environment. Must be able to multi-task and work well under pressure and possess very good communication skills. Knowledge and skill requirements: Microsoft Windows Installation and support Active Directory Grou...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Help Desk /Service Desk Cleveland, OH Full-Time $40,000 - $60,000 Posted 4/18/2014 Derick Wright is recruiting for this position. Email your resume to Derick Apply Job Details We utilize state of the art monitoring, management and Service Desk systems to offer you the best in world-class, proactive-based services....
Growing insurance agency seeking a full time Help Desk Associate. Excellent career opportunity. Provide phone and in-person technical support including PC's and related equipment servers, networks systems, corporate applications, phones and phone lines. RESPONSIBILITIES: Answers Help Desk tickets through voicemails, e-mails and in-person requests Identify cause of problems (Hardware, software, use...
Company Confidential Avon, OH, 44011
We are currently seeking an IT Help Desk Specialist out of our Avon, OH location. Please note that local candidates are highly preferable. Qualifications: Ideal candidates will have at least 2-3 years of experience in a Help Desk support role. Associates Degree in related field or equivalent experience. Excellent verbal and written communication skills. Must be able to multitask and have a high le...
The Service Desk Analyst will provide technical assistance, support, and advice to GCA employees and other technology users by reviewing and managing service desk issues and providing technical support for hardware, software, and systems. This ": Tier 1" support responsibility includes using the service desk ticket management system, answering telephone calls, email communications and escalation o...
Adecco Engineering and Technical is currently recruiting for an Information Systems Support Specialist -IT Help Desk job located in Solon, a suburb of Cleveland. Qualified candidates will be skilled in providing support to users of ERP or CRM and related software. This is a contract to hire or direct hire role with a leading manufacturer and distributor of energy saving products. IS IT Support Spe...
Position Summary: Directly addresses desktop service and support issues impacting a defined select group of Senior Executive clients. Provides hands-on assistance with the installation, troubleshooting, and diagnostic support for all desktop computing components. Works closely with and coordinates other IT&S functions with executive end-users to ensure issues are resolved in a timely, effective an...
Great opportunity for recent IT Graduates to join the Service Desk/Help Desk Team at a Fortune 500 Company located in Cleveland, OH. Use your understanding of information systems to assist users with hardware and software related issues. Qualified candidates must have: Associate's Degree in IT, Bachelor's Degree in IT is preferred Minimum GPA of 3.0 (Candidates with lower GPAs will be considered i...
Our client, a very stable, growing, employee oriented company is in search of a Supply Chain administrator The Supply Chain Applications Support Associate is a member of the Corporate IT Team and will provide supply chain application software problem resolution, analytical diagnosis, software configuration, and step-by-step end user instructions. Essential Duties and Responsibilities: Provides sup...
American Equity Mortgage is a nationally licensed lender looking for ambitious, hard-working, charismatic mortgage planners who want to lead a team and have experience working with realtor groups. We are purchase money experts focused on providing you with outstanding processing, underwriting, and sales support. We believe your growth is best supported by giving your loan originators the freedom t...
Our client is seeking a VDI/Desktop Specialist in Twinsburg, OH. Job Description: Provides basic internal IT Help Desk assistance including support of desktop peripherals, network access, password resets, connectivity, VPN and Citrix applications. Works on problems of limited scope. Relies on instructions and pre-established guidelines to perform the functions of the job. Special Requirements/ Cer...
CORESTAFF Technology is seeking a PC Technician with IT Help Desk experience to work in the Twinsburg, OH area. DESCRIPTION: Provides basic internal IT Help Desk assistance including support of desktop peripherals, network access, password resets, connectivity, VPN and Citrix applications. Works on problems of limited scope. Relies on instructions and pre-established guidelines to perform the func...
Description: For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) . Manager, Behavioral Health Field Care Management This position has overall respo...
Business Analyst CGI Federal, a wholly owned subsidiary of CGI, and a leader in providing consulting services to public and commercial health care insurance payers throughout the US, has an opening in Cleveland, OH for an experienced Business Analyst. Overall, the Business Analyst will be part of a large team in a dynamic and changing environment and will be responsible for delivering technology a...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You’re a problem-solver and amazing with customers! You’re enthralled by the way things work, and have the ability to install, maintain, and troubleshoot your own hardware and software. You can multitask across system...
CUSTOMER SERVICE TECHNICIANS MUST BE ABLE TO WORK ANY SHIFT IntelliNet Corporation is a managed service organization seeking Customer Service Technicians to work primarily at our Downtown Office. Our Network Operations Center (NOC) is open 24x7 / 365 days per year responding & resolving issues for IntelliNet Clients throughout the Globe. These individuals will be working 12 hour shifts - (3 days o...
Define and document the scope of Information Technology related projects offering direction and support to team members for project completion - Establishes and develops procedures for proper utilization of technology related to business and opportunities . - Develop detailed task lists, timelines and resource budgets to complete projects. Align resources to tasks to accomplish projects. - Communi...
The Supply Chain Applications Support Associate is a member of the Corporate IT Team and will provide supply chain application software problem resolution, analytical diagnosis, software configuration, and step-by-step end user instructions. Essential Duties and Responsibilities: Provides support to end user requests related to Supply Chain applications. Coordinates trouble-shooting and resolution...
Experience unparalleled achievement at PRICE FOR PROFIT, a rapidly growing pricing consulting firm where inspired people are making B2B organizations more successful every day through innovative pricing strategies. Our smart and ambitious team includes people just like you — individuals who are motivated by a pioneering approach and exceptional outcomes. It’s your chance to leverage PRICE FOR PROF...
Contract to Hire (Work Remotely) Work closely with the Integration Analyst to implement interface specifications to ensure that departmental data and transactions are received and interpreted correctly by developing, supporting and enhancing interface code through the engines or modifying HL7 messages as needed. Help to manage interface engine environment, providing system technical level support...
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Answers for Help Desk Support Jobs
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Computer Science Degree = Help Desk Support?
Is this the job scope for an individual with a B.S in computer science?
Certification for help desk support?
I am a recent graduate from a leading university in Australia. Its hard to find a job in Australia relevant to Sfotware development at the junior level. However few of my friends suggested me to look ...
Will Help Desk support experience help land an information systems job?
I'm doing mainly computer maintenance, setting up users on the domain, general networking, etc. Will this be viewed as a plus for employers or somewhat inconsequential?
Would Obama drum up as much support if he surrounded himself with chubby desk jockeys that might los...
Can't find a job in help desk/desktop support?
I graduated from college in may with a degree in computer science, but i haven't been able to find a job yet. i mostly focused on coding in college, but after i graduated i decided i would rather go i...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $50,040.00
Typical Salary for Help Desk Analyst in Cleveland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Improves client references by writing and maintaining documentation.
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