Help Desk Support Jobs in Long Beach, California
IT Support/ Help Desk II SCS Engineers is an employee-owned environmental consulting firm, recognized as a world leader in solid waste management, solid waste engineering, environmental services and site remediation. The firm was founded in 1970 and employs over 750+ professional and support staff located in over 65 offices nationwide. Job Summary/Description The IT Support will provide helpdesk s...
Ensure proper computer/network operations so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help request. Problem resolution may involve the use of diagnostic, remote administration and help request tracking tools. Essential Duties: Processes requests regarding technology hardware or software usage and network accoun...
To provide limited support in both English and Spanish to Toyota dealers needing assistance with Toyota-provided proprietary software. Issues may involve account administration (password resets and account unlocks), software and Internet connection troubleshooting, and assisting dealers in various aspects of the sale of Toyota vehicles, vehicle diagnostic equipment, and ordering/return of vehicle...
We currently have an opportunity to join our team as a Tier I – II Help Desk Support Technician in Sacramento California. Please read below the responsibilities and requirements for this position. If you meet the requirements and would be able to consistently perform the duties please respond with your resume and contact information to Mark Branz. Description Candidate shall receive incoming IT su...
RAYMOND HANDLING SOLUTIONS, INC, AN INDUSTRY LEADER IN THE MATERIALS HANDLING INDUSTRY IS SEEKING A HELP DESK TECHNICIAN TO HANDLE Level I and II IT SUPPORT REQUESTS FOR THE ENTIRE COMPANY. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Sets up and maintains various network and computer related hardware and software. Establishes and maintains user enviro...
Are you passionate about working in a team environment? Do you take ownership to deliver the best? Do you enjoy working with a team to achieve higher levels of performance? Do you enjoy utilizing your knowledge and creativity to better your company? If you answered yes to these questions, then Western Federal Credit Union is the place for you! Western is one of the nation’s leading credit unions w...
The help desk professional is a crucial member of the Corporate Information Technology (IT) Group that manages the Company's technology infrastructure and user support systems, responsible for providing quality support to the end-user, remote workforce and systems teams. This individual will foster and maintain user satisfaction via quality service and support, minimize problem resolution time and...
Primary Duties & Responsibilities: Work closely with internal support groups and external service providers to identify, resolve or coordinate the resolution of Desktop, Laptop, software problems and issues. Perform incident management as needed, utilizing ITSM Tools. Configures operating systems, company standard programs and application software. Performs support in the resolution of second-leve...
Help Desk Manager Position Type: Full-time Employee Reports to: President Team: Client Support Travel: Little to none Benefits: Health, Dental, and Vision Job Description Summary: The Service manager’s primary responsibility is to lead the activities and responsibilities of the customer service team. The entire client support team will report directly to the Service Manager and thus the Service Ma...
RESPONSIBILITIES: Our client is seeking a Help Desk member for their Newport Beach, CA location. This is a great opportunity but a temporary position with this company. Job Description: Provides IT support to users employing a high degree of customer service, technical expertise and responsiveness Troubleshoots routine problems; Refers more complex problems to intermediate and/or senior level Work...
VCA-Antech, Inc.is seeking a Service Desk Team Supervisor-PC Support to join the Service Desk Team at our Support Office in West Los Angeles, CA. The VCA Service Desk provides 24/7 support to over 600 locations in the US and Canada. JOB SUMMARY: The Service Desk Team Supervisor-PC Support is responsible for supervising 4 or more support professionals and interns and managing one or more outsourcin...
The role of the Helpdesk Analyst will participate in a team of 2-10 individuals of carrying shifts and specialities, providing troubleshooting, timely follow-up on all open incidents, support documentation, problem diagnosis and proactive documentation to address incoming incident volume. Responsibilities will include troubleshooting networked hardware, software functionality. connectivity and ema...
Our client is looking for a rising-star who is a tech support/help desk analyst and who's also looking for a long-term opportunity and a company to grow with. This client is very well established in the industry and we have a very long and successful relationship with them as well as multiple hiring mangers in various departments. This client has a permanent need and they are aggressively intervie...
A growing $140 million dollar wholesale distributor based in Los Angeles has an opening for a Desktop Support Lead. This position will provide support to desktop end-users on a variety of issues by responding to help desk tickets, telephone calls, email, and walk-up requests for technical support. The Desktop Support Lead will assist the IT team in execution of projects and systems enhancements, a...
Company Confidential Torrance, CA, 90501
Signtronix, the leading sign manufacturer of outdoor and indoor electrical signs, has an immediate opening in our Technical Department. This position’s responsibilities will include, but are not limited to: · Be able to provide a help desk over the telephone software support, hardware support and trouble shoot Signtronix products. · Maintain accurate notes and log history in our database. · Provid...
We are currently hiring a Customer Support Representative to join a customer support team for a global manufacturing company. You will be working independently and as part of a team to respond to customer inquiries via phone and e-mail. We are looking for a reliable, self starter with previous customer service experience. This is a corporate environment, and business casual attire is required. Res...
Overview: Will lead a Telematics Operational Service Management program and team. Develop and maintain key metrics and measurements for overall IT Applications / Telematics performance and support ongoing Operational Excellence program initiatives. Responsible for managing daily operations of company’s services and applications as well associated staff. The Operations Manager maintains the operati...
PaymentExpress currently has an opportunity for a motivated, self-driven, junior technical professional with a positive attitude and good problem solving skills. This role is primarily responsible for providing first level support to the PaymentExpress customer base. Key Role Objectives: Providing first-level contact and problem resolution for customers with hardware, software and application prob...
Title: Technical Support Analyst Duration: 6+ Months Contract Location: Culver City, CA Job Description Our client is looking for a Technical Support Analyst to help Employees with all facets of the corporate computing environment. The Support Analyst must combine an understanding of Macintosh, Windows, Smartphones, iPads and iPhones with firsthand experience. This is a must to help support the co...
XCEED FINANCIAL CREDIT UNION Job Description TITLE: IT Services & Support Specialist (Non-exempt) DEPARTMENT: Information Technology REPORTS TO: Manager of IT Services & Support DUTIES · Setup, submit, and monitor batch processing to ensure jobs are completing successfully and print batch letters and reports for distribution. · Transfer files from/to third party vendors for processing (ACH, Inclea...
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Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Long Beach
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Avoids legal challenges by monitoring compliance with service agreements.
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
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