Help Desk Support Jobs in Long Beach, California
IT Support/ Help Desk II SCS Engineers is an employee-owned environmental consulting firm, recognized as a world leader in solid waste management, solid waste engineering, environmental services and site remediation. The firm was founded in 1970 and employs over 750+ professional and support staff located in over 65 offices nationwide. Job Summary/Description The IT Support will provide helpdesk s...
Ensure proper computer/network operations so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help request. Problem resolution may involve the use of diagnostic, remote administration and help request tracking tools. Essential Duties: Processes requests regarding technology hardware or software usage and network accoun...
To provide limited support in both English and Spanish to Toyota dealers needing assistance with Toyota-provided proprietary software. Issues may involve account administration (password resets and account unlocks), software and Internet connection troubleshooting, and assisting dealers in various aspects of the sale of Toyota vehicles, vehicle diagnostic equipment, and ordering/return of vehicle...
Field Technical Support/Help Desk Specialist Professional Accounting Firm is looking for a Field Technical Support/Help Desk Specialist to troubleshoot and support our various offices. Primary Responsibilities, but are not limited to: Respond to Help Desk requests for assistance via Phone, Remote Control tools, and in person if required. Provide first-level contact and problem resolution for all u...
Description: IT Help Desk Support Technician (Stanton, CA) JOB SUMMARY: Set up new employees, answer help desk support calls, provide customer service to existing employees, install hardware, troubleshooting basic user issues, document and assist IT department with IT projects as needed. The ideal candidate must have a proven track record when it comes to troubleshooting, policies & procedures, cu...
Help Desk Coordinator II Please Reference # (14-063) Tri-Star Electronics International, Inc. part of Carlisle Interconnect Technologies has been a leader in the interconnect market for over 25 years supplying to over 90% of the world’s leading aerospace, avionics and electronics OEM’s. has an immediate need for a Help Desk Coordinator II in our El Segundo Facility. Principal responsibilities: adm...
The help desk professional is a crucial member of the Corporate Information Technology (IT) Group that manages the Company's technology infrastructure and user support systems, responsible for providing quality support to the end-user, remote workforce and systems teams. This individual will foster and maintain user satisfaction via quality service and support, minimize problem resolution time and...
Help Desk Manager Position Type: Full-time Employee Reports to: President Team: Client Support Travel: Little to none Benefits: Health, Dental, and Vision Job Description Summary: The Service manager’s primary responsibility is to lead the activities and responsibilities of the customer service team. The entire client support team will report directly to the Service Manager and thus the Service Ma...
VCA-Antech, Inc.is seeking a Service Desk Team Supervisor-PC Support to join the Service Desk Team at our Support Office in West Los Angeles, CA. The VCA Service Desk provides 24/7 support to over 600 locations in the US and Canada. JOB SUMMARY: The Service Desk Team Supervisor-PC Support is responsible for supervising 4 or more support professionals and interns and managing one or more outsourcin...
The role of the Helpdesk Analyst will participate in a team of 2-10 individuals of carrying shifts and specialities, providing troubleshooting, timely follow-up on all open incidents, support documentation, problem diagnosis and proactive documentation to address incoming incident volume. Responsibilities will include troubleshooting networked hardware, software functionality. connectivity and ema...
Our client is looking for a rising-star who is a tech support/help desk analyst and who's also looking for a long-term opportunity and a company to grow with. This client is very well established in the industry and we have a very long and successful relationship with them as well as multiple hiring mangers in various departments. This client has a permanent need and they are aggressively intervie...
A growing $140 million dollar wholesale distributor based in Los Angeles has an opening for a Desktop Support Lead. This position will provide support to desktop end-users on a variety of issues by responding to help desk tickets, telephone calls, email, and walk-up requests for technical support. The Desktop Support Lead will assist the IT team in execution of projects and systems enhancements, a...
Technical Support Specialist, Desktop, HelpDesk with 2-4+ years of experience to Support Windows, MAC and Android environment for a long-term contract. Responsibilities: - Provide Desktop and Helpdesk support (level I-III support) for Windows XP, 7 and 8 as well as MAC issues - Provide software, hardware and application support for Windows and MAC issues - Provide mobile device support for Android...
Company Confidential Torrance, CA, 90501
Signtronix, the leading sign manufacturer of outdoor and indoor electrical signs, has an immediate opening in our Technical Department. This position’s responsibilities will include, but are not limited to: · Be able to provide a help desk over the telephone software support, hardware support and trouble shoot Signtronix products. · Maintain accurate notes and log history in our database. · Provid...
We are currently hiring a Customer Support Representative to join a customer support team for a global manufacturing company. You will be working independently and as part of a team to respond to customer inquiries via phone and e-mail. We are looking for a reliable, self starter with previous customer service experience. This is a corporate environment, and business casual attire is required. Res...
PaymentExpress currently has an opportunity for a motivated, self-driven, junior technical professional with a positive attitude and good problem solving skills. This role is primarily responsible for providing first level support to the PaymentExpress customer base. Key Role Objectives: Providing first-level contact and problem resolution for customers with hardware, software and application prob...
Position Description: Our company is looking for a bright, motivated, Technical Support Tier II Technician. The Technical Support Tier II Technician will resolve corporate employees incidents using the company ticketing system. Our team consists of over 600 professionals and staff at our corporate headquarters in Orange, California and 300 dental offices. Job Responsibilities/Duties : Resolve 2nd...
XCEED FINANCIAL CREDIT UNION Job Description TITLE: IT Services & Support Specialist (Non-exempt) DEPARTMENT: Information Technology REPORTS TO: Manager of IT Services & Support DUTIES · Setup, submit, and monitor batch processing to ensure jobs are completing successfully and print batch letters and reports for distribution. · Transfer files from/to third party vendors for processing (ACH, Inclea...
RESPONSIBILITIES: Our client is seeking a Desktop Technician in Long Beach, California (CA). Summary: Supports end-user operating systems, enterprise business applications, and miscellaneous software applications Supports end-user computing platforms, mobile devices, printing and miscellaneous hardware Researches and troubleshoots end-user issues and provides documented solutions to those issues S...
RESPONSIBILITIES: Our client is seeking a Desktop Technician for their Long Beach, CA location. This role supports end-user operating systems, enterprise business applications, and miscellaneous software applications. Duties: Supports end-user computing platforms, mobile devices, printing and miscellaneous hardware. Researches and troubleshoots end-user issues and provides documented solutions to...
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Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Long Beach
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
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