Provides 1st and 2nd level hardware and software technical support for network and computer related devices, utilizing the corporate help desk management softwa...
The Help Desk Technician/ IT Support role is a brand new role open due to growth. The position will include Level I, II help desk situations, being notified of ...
This individual will provide overall direction for all Service desk and field support activities and personnel including, but not limited to, staffing, problem ...
JMK Systems Solutions, Inc. Ipswich, MA, 01938
JMK Systems Solutions, a full service technology firm, provides network consulting services, systems integration, hardware configuration and support. We are cur...
Our client in Bedford, MA is looking for a Help Desk Technician to resolve standard to complex systems level customer issues. Customer issues may be received by...
CWCapital Financial Services, a rapidly growing financial services company headquartered in Needham, Massachusetts is seeking a full time technical resource to ...
The Help Desk Engineer is responsible for hands-on implementation, maintenance, security, and troubleshooting of Macintosh- and Windows-based internal systems e...
IT Help Desk Supervisor Role: IT Help Desk Supervisor Required: 5+ years of experience as a Senior Help Desk Engineer or Supervisor. Expert level knowledge with...
INSTITUTION FOR SAVINGS Newburyport, 01950
Full-time Help Desk Representative The Institution for Savings, one of the oldest and most successful community banks in the region, seeks an experienced candid...
I am currently recruiting for entry level help desk professionals. This role is for individuals with strong communication skills. This is a contract to hire pos...
AMAG Pharmaceuticals Inc. Lexington, MA, 02421
Help Desk Administrator The IT Help Desk Adminstrator reports to the Vice President, IT. This position will support our existing IT team in servicing the deskto...
Help Desk Technician We are looking for a Help Desk Technician to join our national financial organization located in downtown Boston. This position is perfect ...
Desktop Support 3 Month Contract role Needham, MA Responsibilities: Provide "World Class" customer service for all employees; inter-office and remote locations....
Our client is looking for a technical contractor who can field technical problems phoned in from internal associates. This person must be able to guide internal...
Detailed Statement of Duties and Responsibilities: Assist our Boston, Massachusetts client's staff with the installation, configuration, and ongoing usability o...
Brahmin Leather Works Fairhaven, MA, 02719
Brahmin is a luxury lifestyle brand defined by timeless style. It embodies the entrepreneurial dream of founders Joan and Bill Martin who started the company in...
Specific Duties: Coverage of HelpDesk assuming a minimum of 70% of phone coverage on a weekly basis providing first line of support for users firm-wide on all a...
We need an IT Support Technician with the talent for seeing problems before they occur, and the skill for fixing them before they hit. Does this sound like you?...
The IT Desktop Support Specialist is responsible for the end-user help desk support, software and hardware rollout and troubleshooting. Duties include support o...
Mercury Computer Systems, Inc. – Where Challenges Drive Innovation® Mercury Computer Systems (www.mc.com, NASDAQ: MRCY) is a best of breed provider of open, com...

Technology Career Tools

Help Desk Analyst

Salaries

$28,633.00 - $58,140.00
Typical Salary for Help Desk Analyst in Massachusetts
(768 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
35%
Some College Coursework Completed
22.7%
Associates
20.8%
Certification
8.3%
Master's
4.7%
High School
3.8%
Vocational
3.8%
(528 Respondents)
Source: Monster.com Careerbenchmarking Tool

Help Desk Analyst

Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
12.90 %
Size of Industry in 2006:
552,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Coaching
Customer Focus
Customer Service
Data Entry Skills
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