Help Desk Support Jobs in New York - Page 4
AccuStaff is a locally owned temporary staffing service with offices in Albany, Johnstown, and Malta, NY. We specialize in providing temporary, temp-to-hire, and direct hire employment opportunities in administrative support, technical and light industrial fields. Positions typically are on a full-time, long and short-term basis. We’ve been successfully matching up great candidates with great empl...
Job Description: The position is for a Help Desk Support Technician who will provide level 2 technical support for a premier customer. The individual will be responsible for answering and placing calls, emails, chat, website or remote sessions involving accurate diagnosis of customers? technical issues. It will be imperative that the technician is well informed and trained in current technology as...
POSITION PROFILE Responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager. Works to ens...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Sr. Support Services Specialist - Networking Ithaca, NY; Lansing, NY Full-Time $35,000 - $70,000 Apply Apply Sr. Support Services Specialist - Networking Ithaca, NY; Lansing, NY Full-Time $35,000 - $70,000 Apply Job Details We are one of oldest and most respected financial services companies in the United Sta...
Application Support Reporting Specialist Salary: up to $110K Commensurate with Experience Excellent Benefits Package Brooklyn, NY DoITT provides for the sustained, efficient and effective delivery of IT services, infrastructure and telecommunications to enhance service delivery to New York City's residents, businesses, employees and visitors. As the City's technology leader, DoITT is responsible f...
Company Confidential Kingston, NY, 12401
Growing IT Company looking for an experienced Windows Systems Administrator. The successful candidate will meet the following criteria: - 5+ years help desk/computer support experience in a professional setting. - Solid understanding of, and experience in managing ALL Microsoft Windows Desktop and Server OS's - Professional experience managing Microsoft Server operating systems - Active Directory...
The firm is looking to hire a Desktop Support Specialist for their New York office with prior experience working in a Trading Firm Environment. The Desktop Support Specialist responds to inquiries concerning support requests, application availability and general hardware/software/applications-related questions. The Desktop Support Specialist will work closely with the IT Systems Manager and IT Ope...
JOB DESCRIPTION The Support Manager opening is an exciting opportunity for the right person who has experience managing the technical support function for a software company, and who is looking to grow with the firm. GENERAL RESPONSIBILITIES · Provide daily management of the Polaris Solutions Technical Help Desk, Technical Service Representatives (TSRs) - both onshore and offshore, Customer Servic...
Infrastructure Support Analyst- Large retail company New Hyde Park Long Island 65K Excellent benefits and there is also a large discretionary bonus tied into the position. Department: Group IT Location: NY, NY Also may involve frequent travel to other UK sites and occasional travel to international sites Date: Reports To: Infrastructure Support Manager Our mission: To create a world class company,...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Junior Helpdesk Technician - Innovative Big Data SaaS Startup New York, NY Full-Time $55,000 - $65,000 Apply Apply Junior Helpdesk Technician - Innovative Big Data SaaS Startup New York, NY Full-Time $55,000 - $65,000 Apply Job Details If you are a sharp Junior Helpdesk Technician that's personable, LOVES cus...
Our client, an established company in NYC, is looking for a Desktop Support person with some Help Desk Experience. This position will support both remote users on connectivity issues and work on installation of every thing from laptops, printers, mobile devices to projectors. You need Citrix portal experience, have extensive hands on with the complete Windows suite of software and servers, plus th...
About Genpact, Headstrong Capital markets: We are a global IT domain specialist consulting organization with niche specialization and focus in Banking and Capital markets domain. Headstrong has deep domain knowledge and proven expertise in verticals like asset and wealth management, mortgages, reference data, securities financing, prime brokerage, derivatives and compliance and risk. Range of serv...
Job Vacancy Notice Job Title: IT Support Assistant (Provisional) Job ID: 10779 Location: LaGuardia Community College Full/Part Time: Full-Time Regular/Temporary: Regular GENERAL DUTIES: I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, hel...
Reporting directly to the Manufacturing Support Manager, the responsibilities of the System Support Specialist are to assist in the installation, modification, and repair of computer hardware and software systems, as well as providing technical assistance and training to system users. DUTIES: Installs, configures, troubleshoots, and upgrades computer related manufacturing equipment, such as labeli...
Job Description: Under supervision, the SAP Business Analyst is responsible for providing functional design, system configuration and end user support during the implementation and ongoing operation of the SAP ERP software used to support the Client's administrative operations. Summary: -This position will work directly with the Client's central administration and departmental users to gather busi...
Computer Technology Services is an Albany based IT Solutions Company that provides staffing and consulting services to our customers in both the private and public sector. Our growth and success is built on maintaining a highly professional staff. CTS is recruiting for experienced Project Managers, Business Analysts, Developers, Programmers, Architects, Technical Writers, Network and Help Desk res...
Leading real estate investment company is searching for a Help Desk Technician for their NYC office. The person in this role will work alongside a team to support approximately 200 end users on a daily basis. Responsibilities include helping with troubleshooting PCs, applications, and basic network communications. Will manage a ticket system, provide basic hardware and network access support, assi...
UNIVERSAL Technologies is seeking a Field Technician to provide help desk support to clients in the greater New York City area. Responsibilities Assist with responsive support to a large end user community. Use DAMEWARE as a remote control tool to troubleshoot and diagnose desktop problems. Run daily batch related scripts. Travel to other field facilities located in the 5 boroughs to diagnose and...
The IT Trainer will provide new hire training and offer a regular schedule of continuing education focused on the current and future needs of our attorneys and staff. In addition, the trainer will assist with conducting needs assessments of our user community, improving our technology training curricula, preparation and production of documentation and provide Technical Customer Support. The IT Tra...
The Global HR Operations Associate Analyst is responsible for system support of Talent Acquisition (TA) related systems. This includes but is not limited to any tool or process related used by TA including Kenexa, BroadBean, Jibe, Avature and the PepsiCo Career site and other vendors related to TA processes. Additionally, the position will help support the ongoing operation of the support desk inq...
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Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Improves client references by writing and maintaining documentation.
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