Help Desk Support Jobs in New York - Page 4
Frontier Technical Support Representatives are responsible for providing premier support and solutions to customers of Frontier’s Internet service and Frontier Secure product line. Armed with superior technical knowledge and..." /> Careers Employment Listings Search Current Openings Update Your Profile Create a Job Agent Update Job Agent Recruiting Agency Login Military Careers Contact Center Be...
Help Desk Tier 1 Long Island City, NY
Help Desk Technician Williamsville, NY
A New York based financial advisory firm is seeking a Help Desk Engineer. This advisory firm is the premier, strategic, financial advisory firm whose clients include wealth owners and their families as well as senior management and owners who work in a corporate environment. Responsibilities: Facilitates Helpdesk requests and fields inquiries/problems and provides updates to users on progress an...
Company: Purshe Kaplan Sterling (PKS) Investments Location: Albany, New York Status: Full Time, Employee Job Category: Information Technology Experience: 2-3 years Career Level: (Non-Manager) Education Level: Associate Degree+ Certifications: A+, MCP, Network+, MCSA Helpdesk Analyst / Desktop Support Due to firm expansion growing IT Department seeks qualified candidates to join its team. ...
Ebay Melville, NY
Know someone who would be a good fit? We pay for referrals ! Share this job: Elite Technical is seeking Help Desk Analysts to provide Tier-1 phone support for a Windows 7 rollout within a retail environment for a multi-billion company. This will be a 3-6 months contract with the potential to become a long term contract based on individual performance and business need. The Help Desk Analysts will ...
Citigroup Inc. New York City, NY
Help Desk/Customer Service Specialist-14079479 Description As a Level 2 Investigator you will interact and participate with other groups in the Global Card Management organization, such as Level 1 helpdesk, Technology Command Center, GCMS Development group, various vendors, new customer implementation team, and the front office sales staff. The position requires solid customer service and decisi...
The Faculty Training and Technology Specialist is responsible for collaborating on the development, coordination and delivery of a variety of training and development programs for the faculty and educational staff of the CIA. While providing support to the Manager – Faculty & Instructional Development and working within the CIA’s Center for Excellence in Teaching & Learning (“CETL”) the Faculty Tr...
The Role The SMD of the Enterprise Support Group will lead a team of 14 help desk professionals to provide best-in-class customer service to 2,400+ users across the organization. He/She will ensure that there is a single point of contact to high quality customer service and technical support while enabling the capability of providing access and connectivity anytime, anywhere, anyplace. The SMD w...
Institute for Community Living New York, NY, 10007
The Help Desk role is to deliver support and other Information Systems support to clinical and non-clinical end users at ICL and affiliates with regards to the computing environment that is in use within the Agency at its various locations. Qualifications: College Degree (Bachelors degree preferred), Minimum of three (3) years experience as a I.T. Service and support or similar position. Two years...
Crystal Run Village Middletown, NY, 10941
Summary of Position: An employee in this position serves as the primary contact for technical assistance for end users requiring support of IT applications, services, and equipment. Provide first level technical support for end-users, by online/remote support, telephone, email, or walk-ins. Coordinate IT support process to ensure requests are completed in a timely manner and ensure customers are ...
Tutor.com New York, NY, 10007
Customer/Technical Support Associate (Part-Time) Overview: Tutor.com is an award-winning online homework help and learning service that connects students to a certified tutor for one-to-one help. Tutor.com is offered to individual households, as well as over 2,000 public libraries, universities and schools across the country as well as the Department of Defense. Our network of over 3000 expert t...
Success Academy Charter Schools New York, NY, 10007
Overview: Join our movement At Success Academy, we make history every single day. Success Academy Charter Schools ranks in the top 1% in math and top 3% in reading among all New York schools. In addition, 100% of all scholars passed the 2014 science exam. We provide an exploration driven Pre-K - 12 curriculum focused on the whole child. Chess, art, and other specialized subjects bring excitement...
Cablevision Corporate Bethpage, NY
Description Are you driven by what's next? Become a Cablevisionary. We are looking for Cablevisionaries who always keep the customer first in mind, who insist on continuing to learn every day, who thrive in a highly collaborative work environment and who when presented with a challenge, don't quit until they find a solution. The Help Desk Analyst is responsible for providing enterprise-wide, si...
Atlas Air Purchase, NY, 10577
Job Purpose: Position Summary: Frontline support. Fields and manages all phone and email inquiries directed to the helpdesk. Duties and Responsibilities: Provide phone and desk side technical support to Atlas end users on a variety of issues. Provisioning of technical devices, including desktops, laptops, tablets and smart phones. Act as a liaison between customers and other internal support st...
Houlihan New York, NY, 10007
--Provide general IT/user support on all installed Houlihan Lokey applications, operating systems and hardware, both in person and over the phone. Primary duties will focus on support for the general IT Helpdesk located in the New York office, servicing all Houlihan Lokey locations. ESSENTIAL DUTIES AND RESPONSIBILITIES : Answer the IT Hotline phone & E-mail providing support for all offices wit...
Wachtell, Lipton, Rosen & Katz New York, NY, 10007
Summary: Under general supervision and according to established policies and procedures, the Help Desk Analyst position involves extensive team and customer interaction, maintaining positive contact with attorneys and support staff and observing confidentiality of personnel and Firm matters. Essential Duties and Responsiblities: Serve as initial point of contact for telephone and e-mail inquiri...
Humana Inc. New York, NY
Help Desk Analyst Requisition ID 131859 Business Overview Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing ...
Bain & Company New York, NY, 10007
Overview: This position’s primary role is to service the IT support needs of our user base in a demanding results-oriented environment. This role is expected to deal with the majority of calls and emails to the Help Desk using a variety of problem solving techniques, while maintaining a high level of customer satisfaction. A key component of the support operation at Bain is the use of the HD+ tic...
Computer Aid, Inc. Albany, NY
Position Description/Responsibilities (CCC/Vendor): Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for three Junior Level Help Desk Specialist with 1-3 years of experience! Duration 12...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
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