Help Desk Support Jobs in Philadelphia, Pennsylvania
If you have a passion and constant desire to help others and are confident in your ability to act as the responsible party for managing all of the day to day issues that arise, then we have a great opportunity for you. You will handle the “day to day” for internal employees as it relates to hardware, software and connectivity. This role is responsible for hands-on execution and servicing, whereby...
We are a leading IT services firm in the South Jersey/Philadelphia area specializing in outsourced IT services. We are currently seeking an experienced Help Desk Supervisor for to work in a dynamic team of IT professionals. The Help Desk Supervisor manages all aspects of IT service delivery to our clients. Responsible for leading and motivating a team of support analysts to provide value added se...
We are currently seeking a highly skilled field engineer with the drive and determination to help us support our client base. WE ARE NOT recruiters or an IT Staffing Agency, this is not a Contract position. This position reports to our Operations Manager. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully addr...
Job Title: Network Engineer / Help Desk Location: Conshohocken, PA Industry: Information Technology Consulting Company Information: Graffen Integrated Business Solutions is a technology solution provider that has been in business for almost 50 years. Description: The Help Desk - Network Engineer is responsible for remote and onsite service and support needs for our customers. This relates to ...
Duane Morris LLP, a law firm with more than 700 attorneys in offices across the United States and around the world, is currently seeking a Help Desk Specialist to work in our progressive fast-paced Information Services department. The hours for this position are 8:00 a.m. to 4:00 p.m. The successful candidate will have a minimum of 2 years of experience using, troubleshooting, and supporting the M...
Come be a part of our excellent work environment. Miles Technologies was named First Place Winner of The Philadelphia Business Journal 2013 Best Places to Work Award. Miles Technologies is a rapidly growing company that is on the cutting edge of technology and business. This career opportunity will place you directly in a fast-paced and challenging work environment where you will continually impro...
Einstein Healthcare Network Philadelphia, PA, 19107
Einstein Healthcare Network is a private, not for profit organization with several major facilities and many outpatient centers. Our primary mission is to provide compassionate, high quality healthcare to the greater Philadelphia region. Einstein Healthcare Network promotes wellness. Research has shown that smoking is dangerous to the health of smokers and to others. Einstein campuses are Tobacco ...
ePharmaSolutions Plymouth Meeting, PA, 19462
We are seeking a level 1 help desk support analyst to facilitate the accurate and timely provisioning of users into ePharmaSolutions systems, and to continue help desk/technical support for those users. In addition, you will also troubleshoot and resolve computer or business process issues. You must be comfortable with computers and be proficient in Excel (including pivot tables and charts). This ...
We have partnered with large Financial Services Company in Center City, PA area to provide them with IT Help Desk Analyst. POSITION SUMMARY Our client is seeking to hire an experienced IT Help Desk Analyst who is responsible for managing all of the day to day issues that arise from internal employees as they relate to their hardware, software and connectivity. This role is responsible for hands...
eResearchTechnology, Inc. Philadelphia, PA, 19107
Overview: ERT does technology with a purpose - to improve and save lives. Our important work sets the industry standard in health outcomes research. Our team provides unparalleled scientific and regulatory leadership to pharmaceutical, biotechnology, contract research organizations (CROs), medical device companies, hospitals, and other healthcare organizations around the globe. ERT seeks passiona...
Tier 1 Customer Help Desk Representative Salary Range - Open; Target Location - Philadelphia, PA; Years Experience – 2 years of IT help desk, Service Desk or other IT support experience preferred. College or high school degree (or equivalent) with at least 6 months call center/help desk experience preferred. Requirements Available to work all shifts on a flex basis. Strong technical aptitude r...
Searching for a Service Desk Analyst for a large enterprise environment in center city Philadelphia. This is a consulting position though there is definitely long term potential and the possibility of turning this into a full time position by showing a high level of customer service, good work ethic, drive to learn, and the ability to interact positively with technical team members and non-technic...
Are you customer focused, personable, resourceful and looking to start your career with a leading provider in customized promotional marketing, advertising, sales and brand marketing strategies? Our client, one of the top providers of promotional brand marketing services is seeking Customer Support and Client Services - Entry Level Associate to join their growing team of customer satisfaction dev...
Are you customer focused, personable, resourceful and looking to start your career with a leading provider in customized promotional marketing, advertising, sales and brand marketing strategies? Our client, one of the top providers of promotional brand marketing services is seeking Direct Customer Support and Client Care Liaison to join their growing team of customer satisfaction devoted professi...
Company Profile Threshold Group was created in 1999 when George F. Russell, Jr., and his late wife, Jane T. Russell, sold Frank Russell Company (now Russell Investments). Today, Threshold helps multigenerational families and foundations ignite the full potential of their multifaceted portfolio of assets – including financial wealth, relationships, learning and community – to lead more fulfilling ...
We are currently seeking a Customer Support Specialist to join our Registration department. The Customer Support Specialist acts as a primary point of contact by providing level one product and service support to external customers. The selected candidate will be responsible for answering questions and inquiries, by phone and email, to resolve issues from receipt of request through final resolutio...
In this position you will ensure proper computer operation so that end users can accomplish business processes. This includes receiving, prioritizing, documenting, and actively resolving end user support requests.In addition, you will install, diagnose, repair, maintain, move, clean, and upgrade all hardware and equipment while ensuring optimal workstation performance. Problem resolution may invol...
The Technical Team Lead (TTL) provides supervision, leadership, and management of their respective team. The TTL advises and assists staff members in resolving issues that arise with internal and external customers. The TTL must be technically qualified in their respective team, have met minimum time-on-job requirements, and have been recommended for the position by TSC management. TTLs will coord...
The Job Window has an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer relations & client coordination as an associate or start their entry level career in the marketing, advertising & sales fields! This immediate full time opening for a Customer Relations & Client Coordinator, being made available by our client (a trendy and progr...
The Job Window has an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer service & client relations as an associate or start their entry level career in the marketing, advertising & sales fields! This immediate full time opening for a Customer & Client Relations: Entry Level Customer Service, being made available by our client (a tre...
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Technology Career Tools
Help Desk Analyst
$24,960.00 - $52,624.00
Typical Salary for Help Desk Analyst in Philadelphia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Avoids legal challenges by monitoring compliance with service agreements.
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