Help Desk Support Jobs in Philadelphia, Pennsylvania
Help Desk Support Engineer General Description: Helpdesk Support Engineer for a consulting firm specializing in large and small corporate computer networks located in the Northeast. Candidate will possess a broad technical knowledge of Windows based desktops and a basic technical knowledge of Windows Server, LAN/WAN and IP networking. Candidate will be experienced in providing desktop support, tro...
The law offices of Marshall Dennehey Warner Coleman & Goggin is seeking two Information Technology professionals for our Philadelphia, PA location. 1) Applications Specialist: Job Description: Full time permanent non-exempt Primary responsibilities will be maintaining the firm’s software which will include testing and piloting new software as well as maintaining and updating existing software usin...
Help Desk Technician Volunteers of America (DV) $ 12.00/Hr to $ 14.42/Hr, together with benefits package. Volunteers of America Delaware Valley, Inc. is a not for profit organization. Its dedicated and highly integrated teams pioneer evidence-based interventions that help individuals in difficulty to transition back into the community and lead successful lives. The agency operates 43 community-bas...
We are a Cloud/Internet Distributor for a Fortune 500 Internet company and are looking for Full-Time Help Desk Technicians. This maybe a 11am -7pm or noon-8pm. Our primary distribution partners include Google, McAfee, Symantec, Etc for cloud based products Like Email . Role and Responsibilities - Log in the call queue and ticket site and provide excellent support to other computer technicians - An...
Parkeon, Inc. is a worldwide parking services company that delivers technology solutions for the necessity of providing solutions for commuter drivers, passengers and service companies. We are in all the major cities in the world and deliver quality solutions. To join our growing company we are seeking people who are creative, personable and dependable. Our customers are diverse and demanding. We...
CAI (Computer Aid, Inc) is global IT Services Firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world. Specific CAI offerings include balanced outsourcing solutions, Legacy Support, Application Development, Knowledge Capture, Desktop Services and Managed Staffing Service. Job Title: Help Desk Analyst Duration: Long term Locat...
Jr Network Administrator /Help Desk Responsibilities will include working with end users, monitoring the environments, helping with the support and maintenance of all servers, workstations, network equipment and printers The Network Admin /Help Desk position will also assist with support escalation. The technician must be able to prioritize the importance of help desk calls. This Network Administr...
Help Desk Support Analyst For 40 years, McBee Associates has focused exclusively on the financial and management needs of health care organizations across the country, serving over 3,500 clients nationally. As one of the nation's largest, independent consulting firms for the health care industry, McBee Associates has a proven track record of providing solutions designed to increase profitability,...
Multiple Help Desk / Service Desk Analyst Positions Philadelphia and Suburban Philadelphia PA = Are you a Service Desk / Help Desk Analyst Professional seeking to be a part of recognized industry leading companies in the King of Prussia Area? If so, Modis has opportunities with leading Global organizations in the Financial, Utility, and Retail sectors right here in Philadelphia and surrounding are...
The Judge Group is currently seeking a HELP DESK ANALYST to work for our Fortune 500 client in the Malvern, PA area. The role would be on a full time, long term contract basis. If interested please send resumes to ***** This job will have the following responsibilities: Purpose: Take calls from Crew and contractors for IT break/fix related issues. Duties and Responsibilities: Take at least...
CAI, is a global IT Services Firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world. Specific CAI offerings include balanced outsourcing solutions, Legacy Support, Application Development, Knowledge Capture, Desktop Services and Managed Staffing Service. CAI requires pre-employment drug testing and background screening. CAI...
CAI IS AN EQUAL OPPORTUNITY EMPLOYER We need one analyst to fill an onsite position in Willow Grove, PA. This candidate will be working on incidents escalated from the level one service desk. The associate will work primarily with the second level support team, but needs to be flexible and available for short projects and workstation support needs within the facility. Position requires understandi...
ESSENTIAL DUTIES AND RESPONSIBILITIES The Service Desk Analyst will, under general direction, respond to and diagnose software problems through discussions with users. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately, while assigning more complex probl...
No 3rd party candidates please – unable to sponsor VISA. This position manages our clients Tier 1 Service Desk organization. You will manage a team of individuals, located in India, who are responsible for providing technical support to employees and contractors. This manager will create strong partnerships across the organization to enable effective coordination and communication of critical issu...
Vitalyst is seeking a bilingual customer service oriented candidate that is fluent and comfortable speaking French. This Productivity Consultant will handle telephone calls from our Canadian customers on a wide variety of software such as Word, Excel, Outlook, and PowerPoint, as well as an array of mobile devices and other applications. Relocation expenses will be considered for qualified candidat...
Position Summary: Provides one-on-one training, coaching and problem solving on all supported software to Firm personnel in their work environment or through remote access. Additionally, responsible for Help Desk support, other miscellaneous projects and administrative activities detailed below. Essential Functions: Provides one-on-one training on all firm-supported software, including MS Office S...
DESCRIPTION The Information Technology Support Specialist is a member of the Information Technology Client Services team; responsible for providing superior customer support and service for desktop and laptop related hardware, software, and network. The Information Technology Support Specialist is responsible for providing Desktop / Help Desk Support in a professional environment; troubleshooting,...
Hajoca Corporation is the nation’s largest privately held wholesale distributor of plumbing, heating and air-conditioning, industrial pipes-valves-fittings, pool and waterworks supplies for residential, commercial, industrial and infrastructure construction. We have approximately 350 locations throughout the United States, representing the premier product lines in our industry Since 1858, Hajoca h...
Awarded the Deloitte Touche Technology Fast 500 Award as one of the fastest growing companies in North America in 2010, Lannett is the fast-forward leader in the manufacture of generic pharmaceuticals as well as being a one-stop, blend to bottle manufacturer. Lannett Company, Inc. is seeking a highly talented and self- motivated professional to join our team as a Desktop Support Technician II in o...
POSITION SUMMARY: Provide supplemental support for VIP end-user, associate- facing technologies that are managed by the Infrastructure Teams. These technologies include personal computing platforms (desktop, laptops, tablets, etc.), mobile devices, and conference room technologies (projectors, flat-screens, conference phones, etc.) and all associated software. Secondary responsibility would be to...
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Answers for Help Desk Support Jobs
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Any jobs in information technology help desk support?
I have accounting experience and restaurant work at McDonald's What do I need to qualify as an IT technical specialist? Where do I find such jobs and how much they pay? More than doctors?
IT Developer vs support jobs?
Please give me the pros ans cons of both. Which field has the better carrier development? Give your own views.
Will Help Desk support experience help land an information systems job?
I'm doing mainly computer maintenance, setting up users on the domain, general networking, etc. Will this be viewed as a plus for employers or somewhat inconsequential?
Will working as a help desk or desktop support get me into networking?
I'm looking to breaking into the networking engineering/administrator/security roles. Will working as a help desk support or desktop support tech really get me into the networking field? What about ...
How do I get a job in help desk support or network technical service ?
Im only 18 and in high school and I'm looking for work after I graduate and go to college Basically, my specialties are as follows: - using windows and Microsoft office for windows - repairing...
Technology Career Tools
Help Desk Analyst
$24,960.00 - $52,624.00
Typical Salary for Help Desk Analyst in Philadelphia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Avoids legal challenges by monitoring compliance with service agreements.
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