Help Desk Support Jobs in Texas
ASP Technology is seeking a Help Desk/Tech Support 1 candidate for a growing company in the Houston area. Job Title: Help Desk/Tech Support I - Contract to hire Job Description: -Provide level 1 support for all users with software/hardware problems. -Accurate and timely logging of problems and resolutions in database. -Escalate issues, following proper procedures -Utilizes superior customer servic...
Excellent contract to hire career opportunity available with a small, stable, and reliable company that seeks professionalism and a service delivery attitude in all its’ employees. This position offers growth in infrastructure and virtualization and needs someone with a good attitude, a desire to serve and help the user community with the ultimate respect and professionalism that can be mustered....
Cash Register Services, Inc. Desktop Support Technician -PC Computer Specialist – Help Desk Job Description Since 1978, Cash Register Services has been a leader in the world of retail systems technology and we are looking for a Desktop Support Technician to join our growing team. The Desktop Support Technician will be responsible for interacting with store managers/employees and service technician...
MAKE Corp is currently seeking a Help Desk Phone Support Analyst for an 18 month contract in Dallas, TX. As a Help Desk Phone Support Analyst, under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users by performing Technical Problem diagnosis while guiding users through step-by-step so...
We are currently hiring for Help-desk Support Technicians to work at Lackland AFB, San Antonio, TX. Must be willing to perform shift work. No relocation will be offered for these positions. Duties/Skills/Experience: Provide prompt and courteous customer service Provide end-user, Client Support Admin (CSA) and Network Computer Center (NCC) phone support 1-2 years experience/familiar with Active Dir...
Help Desk Support Technician-Dallas, TX-Contract Opportunity LinkedIn recently announced its Most inDemand Employers: 2013. Many of the top 10 rely on CompuCom to provide the highest quality IT talent. Find your dream job today! Overview: * Provides support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. * Responds to telephone calls, email and perso...
POSITION PROFILE Responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager. Works to ens...
POSITION OVERVIEW: The Help Desk Support identifies researches and resolves technical problems while providing prompt, quality assistance to the users. ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to: · Provide phone, email and in person support for 700+ users in a multi-site environment. · Create, manage and modify systems for new hires and staff...
U.S. Physical Therapy, Inc. ("USPh"), which was founded in 1990, is a publicly held company which operates 475+ outpatient physical and/or occupational therapy clinics in 43 states. The Company's clinics provide post-operative care for a variety of orthopedic-related disorders and sports-related injuries, treatment for neurologically-related injuries, rehabilitation of injured workers and preventa...
Investigate and resolve software and hardware problems of computer users in the field. Support and facilitate store data collections within the team environment of the home office, and supports the data needs of all employees. KEY RESPONSIBILITIES: Provide second level of escalation support on field problems Resolution of VPN connection problems Resolves field support calls Record all Service/prob...
TITLE: HELP DESK ANALYST DEPARTMENT: INFORMATION TECHNOLOGY SERVICES SCHEDULE: FULL-TIME, MON - FRI DATE POSTED: JULY 15, 2014 SALARY: $12.4231 PER HOUR General: Responsible for providing customer service support in a technical environment. Position requires excellent customer service skills. Must be proficient in technical software for desktop support; able to analyze and troubleshoot a wide rang...
Title: IT - Help Desk Administrator Location: Houston , TX Duration: 12 Months Routine Duties: Provide computer services help desk support which includes: •First point of contact in all computer hardware, software and telecommunications problems and requests. •Provide customer service/help desk/technical support experience that includes MS Office and desktop configuration. •Provide support and res...
Amarillo National Bank is hiring for the following positions: * Help Desk Manager for IT Department * Internet Banking Specialist / IT Department * IRA / HSA Specialty Supervisor /Officer Main Bank, Customer Service Department * Assistant Lobby Manager-OfficerMain Bank Lobby * Help Desk Manager for IT Department Job Duties: Assuring complete, efficient and timely first and second level support on...
Position Title: Tier I Help Desk Specialist (PT) Location: Ft Sam Houston, TX Overview: CRGT Inc. is seeking to hire a Tier I Help Desk Specialist (PT) to support our contract with the US Army in Ft Sam Houston, TX. This is a part time position. The IT Help Desk provides essential support for information technologies. Help Desk personnel provide end user support over the phone, through remote mana...
Sr. Help Desk/Systems Administrator Tier II D+H, formerly Compushare We are currently seeking Professional, Knowledgeable, Client Satisfaction-driven Service Desk [Help Desk] Professionals to provide hands-on, Remote Tier II Technical Phone Support Services for small to mid-sized financial services providers including community banks and credit unions. The Service Desk Professional is responsible...
EXCITING NEW OPPORTUNITY FOR A FINANCIAL HELP DESK AGENT!!! Competitive Pay If you are an experienced FINANCIAL HELP DESK AGENT with a background in providing world class support for FINANCIAL ASSISTANCE, then this is a great opportunity for you!!! Grow your career with Spherion…We are committed to your growth and career development! This Position is Responsible For: Respond to requests for assist...
EXCITING NEW OPPORTUNITY FOR AN ELECTRONICS TECHNOLOGY HELP DESK AGENT!!! Competitive Pay If you are an experienced ELECTRONICS TECHNOLOGY HELP DESK AGENT with a background in providing world class support for electronics, then this is a great opportunity for you!!! Grow your career with Spherion…We are committed to your growth and career development! This Position is Responsible For: Respond to r...
ABOUT THE COMPANY Founded in 1988, First Cash Financial Services, Inc. is a leading specialty retailer and provider of consumer financial services. Our pawn stores make small loans secured by pledged personal property and retail a wide variety of jewelry, electronics, tools and other merchandise. The Company's short-term loan locations provide various combinations of financial services products, i...
Innovative Computing Systems, Inc. Are you up for a challenge? Our clients face demanding business workflow and complex technology issues. Successful candidates operate on the intersection of these two needs. We are seeking a client facing consultant that successfully understands these requirements. Strong technical, troubleshooting and analytical skills - combined with a keen ability to communica...
Sr. Help Desk/Systems Administrator D+H, formerly Compushare Location: Irving, TX We are currently seeking Professional, Knowledgeable, Client Satisfaction-driven Service Desk [Help Desk] Professionals to provide hands-on, remote tier II technical phone support services for small to mid-sized financial services providers including community banks and credit unions. The Service Desk Professional is...
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Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Texas
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
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