Help Desk Support Jobs in Texas
Company Confidential Plano, TX, 75024
JOB TITLE: Help Desk Support DURATION: 6 Months+ Contract to Hire LOCATION: Plano,TX · Provide both reactive and proactive assistance to all external customers · Troubleshoot and resolution of open incidents · Troubleshoot/qualify incidents before escalating into Tier-II · Liaise with Tier-II, to facilitate feedback · Record and document all issues related to the customers · The creation of docume...
MAKE Corp is currently seeking a Help Desk Phone Support Analyst for an 18 month contract in Dallas, TX. As a Help Desk Phone Support Analyst, under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users by performing Technical Problem diagnosis while guiding users through step-by-step so...
Help Desk Support/ Tier II Technician Bring your talents and IT knowledge to a place, where innovative technology meets world-class Insurance care. As a company we’re always striving to improve the technical side of our operations, so that we can continually enhance the quality of the services we deliver. Now, you can help make it possible. Job Title: Help Desk Support/ Tier II Technician JOB DESC...
Service Desk Associate-Dallas, TX-6 Month Contract Did you know that CompuCom's employee benefits start on the first day of employment? Join CompuCom and enjoy our generous, DayOne Benefits(SM)! Service Desk Associate with Outlook troubleshooting and/or migration experience- PST files, archiving, etc. Help Desk / Service Desk experience required. Need candidates that are available immediately. Job...
U.S. Physical Therapy, Inc. ("USPh"), which was founded in 1990, is a publicly held company which operates 475+ outpatient physical and/or occupational therapy clinics in 43 states. The Company's clinics provide post-operative care for a variety of orthopedic-related disorders and sports-related injuries, treatment for neurologically-related injuries, rehabilitation of injured workers and preventa...
Description: Position Description: UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) Positions in this funct...
Ferris Mfg. Corp, a Fort Worth, Texas based Medical Device Manufacturer, has an immediate need for an Information Technology Professional within its Headquarters Office. The ideal person for this position works with a small Team in support of Computer Users of all levels of computer expertise. The person should be able to work and communicate well with all levels of personnel and perform functions...
Are you a talented Help Desk Support Specialist looking for the next step in your career? Check out PSS! Preferred Systems Solutions, Inc. (PSS) is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services. For over 20 years, PSS has enabled Government and Commercial clients to achieve their organizational initiatives through the appl...
Help Desk Support Technician-Dallas, TX-Contract Opportunity Did you know that Gartner has positioned CompuCom as #1 in its Magic Quadrant for End-User Outsourcing? Come work for the leader today! We need candidates that have a strong customer service and administration background. This will be an afterhours and weekend customer service support role. Responsibilities: * Assists with the operating...
Job Description Job Description: Help Desk Department: IT Reports To: IT Manager Dean Technology is seeking a self-motivated, detail oriented person to fill a helpdesk roll in our Carrollton, TX facility. This position requires that applicants are proficient at troubleshooting pc’s, printers, access points, and other network attached devices. Applicants are also expected to be proficient at troubl...
Overview This position is a combination of a Network Tech and Help Desk Support positions. The Help Desk Support will be helping users with IT problems in a Windows based environment with problems related to anything other than our home grown software applications. Responsibilities The Help Desk Support will eventually develop skills to manage the East Bernard offices' network. Typical problems mi...
Help Desk Professionals Windows 7 and Office 2010 Experience Necessary The Help Desk Specialist will provide technical support for all Enterprise Products’ local and remote customers. Responsibilities include, but are not limited to: · Responsible for First Level technical support via e-mail, phone, and in person – approximately 90% of time. · Respond to phone and e-mail inquires that are placed t...
Veritude is currently seeking a Help Desk Specialist to work on-site in Westlake, Texas for client Fidelity Investments. The Help Desk Specialist will provide technical support to end users on a variety of issues via telephone and email. They will identify, research and resolve technical problems utilizing effective tracking and monitoring systems to ensure timely resolutions. Responsibilities: Pr...
ECOM is currently sourcing for a Help Desk Analyst and Onsite Support Analyst for our direct client in the Midland/Odessa, Texas area. Please note: Only local candidates will be considered; Bachelor's degree required Location: 3117 S County Rd 1250 Midland, TX 79706 Provide On-Site IT support for the Southwest Basin GM. Providing second-line investigation and diagnosis while resolving tickets via...
Experis IT is seeking a Support Technician for a year+ contract located in Downtown Houston. This candidate must be extremely knowledgable in Active Directory and Exchange. Role Description: As a part of the Help Desk Team, you will be responsible for delivering end user support. The target is to accurately record incidents and resolve the highest rate possible. Those unresolved should be routed t...
Modis is currently seeking an enthusiastic and customer oriented Help Desk Analyst for our Fortune 100 client in the Fort Worth, TX area. If you are looking for a rewarding and career opportunity with one of the top Insurance and Financial companies in the world, then this is the opportunity for you! Job Description: Serve as a resident technology expert in the office of our Fortune 100 client pro...
HELPDESK ANALYST (BI-LINGUAL ENGLISH/SPANISH) Modis is currently seeking qualified bi-lingual (english/spanish) Helpdesk Analysts to work at our clients (AIG) Global Data Center in Northern Fort Worth. If you are looking for an IT position at one of the top Insurance and Financial companies in the world, this might be the position for you! Job requirements and description- Experience in multiple t...
Sr. Help Desk/Systems Administrator D+H, formerly Compushare Location: Irving, TX We are currently seeking Professional, Knowledgeable, Client Satisfaction-driven Service Desk [Help Desk] Professionals to provide hands-on, remote tier II technical phone support services for small to mid-sized financial services providers including community banks and credit unions. The Service Desk Professional is...
Frontline Source Group - temporary staffing and direct hire firm – is looking for a Tier 1 Help Desk Specialist for our Stafford, TX client for a contract to possible hire opportunity. Summary: Tier 1 Help desk responsibility - #1 priority to be available for any help desk issues. Duties/Tasks: Handle all basic computer issues that come up in the office Remote support of employees that work off-si...
Are you seeking unparalleled growth in a “sky the limit environment? This Help Desk Analystposition is calling your name. A Help Desk Analystis needed for a recognized industry leader, who invests heavily in internal technologies. Our clients is experiencing explosive growth in a billion dollar industry and continues and to receive industry awards and accolades as a pioneer in the field. The succe...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Texas
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Popular Help Desk Support Articles
Computer and Information Technology Jobs
Computer and IT workers are in high demand now and are expected to be among the most sought-after workers in the coming years. Explore IT careers now.
Sample Resume for a Midlevel IT Help Desk Professional
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.
Tech Career Snapshots: CIO to Help Desk
For those just starting out, tech job titles may not tell you what the job entails. Get tips on what they mean.
Switch Your IT Specialty
Want to switch your specialty? It'll take volunteering, after-hours consulting and an employer willing to take a chance on you.
2011 IT Employment Outlook
The job market for hands-on, highly skilled IT workers should improve in 2011. Find out how to take advantage of current trends in IT hiring.