American Systems Triangle, VA
This position supports the US Marine Corps’ Global Combat Support System – Marine Corps (GCSS-MC). Job Description: - The individual in this position will be re...
After elevation from Tier I, respond to telephone, electronic mail, and/or walk-in requests for support for all Desktop related authorized systems and equipment...
Job Purpose: Keeps customers informed by answering and researching inquiries. Duties: * Communicates with customers via telephone and email. * Notifies client o...
Job Description: We are looking for a Help Desk Customer Service Representative - This role traditionally provides initial support for customer requests via tel...
Description: Must possess and retain an active Top Secret/SCI clearance * JOB SYNOPSIS: The DPOC Network Monitor monitors the network and provides Tier 1 Help D...
Synigent Technologies Chester, VA, 23831
Jr. Network Administrator/Help Desk Due to internal growth there is an immediate need for jr level Network Administrator. In this role you will support a divers...
General Description: The IT Help Desk provides essential support for information technologies. Tier II Help Desk staff work in a dynamic, fast-paced environment...
CSC QUANTICO, VA
CSC is seeking an experienced Level 1 Help Desk Technician to join our excellent support team providing support to the Air Force Office of Special Investigation...
Bestica Northern Virginia, VA, 22032
Sevatec, Inc. is an 8(a) certified, CMMI Level 3-rated management consulting and technology services firm focused on designing and implementing innovative, cost...
MCLEAN, VA – (1-Year Contract) Level 1 Help Desk Analyst Looking for someone to develop, document, and implement standard operating procedures relating to deskt...
Universal Consulting Services, Inc. was founded in 2000 with the mission of becoming a highly professional and trusted provider of innovative business and techn...
Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are ...
* Candidate must hold at least CI polygraph, and be willing to upgrade to Full Scope Polygraph in order to be consider for employment * Essential Job Functions ...
Kforce is seeking a candidate for an Ashburn, Virginia client with the following capabilities: Technical knowledge the ability to troubleshoot in a PC and corpo...
Adecco Edinburg, VA, 22824
Job Description: Our customer seeks an experienced Desktop Technician. Qualified candidates will possess knowledge of installation and maintenance of desktop eq...
UDig Lebanon, VA, 24266
Opportunity supporting customers in a fast paced Help Desk/Service Desk Environment. Resolves technical problems and answers queries that originate by telephone...
PLANIT Technology Group Lebanon, VA, 24266
Job Description: Opportunity supporting customers in a fast paced Help Desk/Service Desk Environment. Resolves technical problems and answers queries that origi...
Windward IT Solutions, founded in 1997, is at the forefront of Business Technology Management (BTM) and is a trusted partner of Communication Service Providers,...
Position Overview Under general supervision, monitors, operates and maintains hardware, software, and networks for a computing platform. Configures, assembles a...
Requirements: Candidate must have: Excellent communication skills Excellent customer support skills Strong Windows XP and Windows 7 desktop support experience E...

Technology Career Tools

Help Desk Analyst

Salaries

$28,633.00 - $58,140.00
Typical Salary for Help Desk Analyst in Virginia
(768 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
35%
Some College Coursework Completed
22.7%
Associates
20.8%
Certification
8.3%
Master's
4.7%
High School
3.8%
Vocational
3.8%
(528 Respondents)
Source: Monster.com Careerbenchmarking Tool

Help Desk Analyst

Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
12.90 %
Size of Industry in 2006:
552,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Coaching
Customer Focus
Customer Service
Data Entry Skills
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