Help Desk Support Jobs
Help Desk & Software Support-Information Management Team Company Description: Winston Retail Solutions is a passionate, talented and hard-working team responsible for the retail presentations for top fashion, image and lifestyle brands, including: Nike, Puma, Lucky Brand Jeans, The North Face, Hugo Boss, Tumi, and many others. We have a large field-based team of Merchandise Coordinators that bring...
A well-known and rapidly growing national fitness company based in NYC is looking to hire a Mac Help Desk Support Associate. Position Overview: The Mac Help Desk Support Associate will report to the IT Manager and will provide IT support throughout the Company. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a compre...
Our client in Arlington, TX is seeking a Help Desk Technician needed to support 100% phone support resolving issues from password resets and printer problems to troubleshooting mobile devices including smart phones and tablets. Someone who can thrive in a high stress environment is a plus! Qualifications: High School Diploma or equivalent College degree preferred Microsoft environment and Citrix i...
Growing Doylestown Software company is seeking F/T IT/ Support Techs for temp - hire positions in their call center facility. Client provides paid training to learn their software. Great environment and growth potential for the right candidate. Provide exceptional customer support. Answers customer questions as needed regarding use of product. Documents calls and contacts into Customer Management...
A Kforce client in Niles, Illinois (IL) is looking for a Help Desk Support Specialist. Responsibilities: Provide superior support for a wide variety of issues from field and corporate business units including internal and external end users utilizing SAP software and technologies. Will be supporting internal employees (15,000) that use SAP (Branch, Distributions Centers, Managers, and others). Sup...
A Kforce client is seeking a Software Help Desk and Customer Support Consultant in Allen, Texas (TX) whose responsibilities include; helping customers to resolve problems and answering questions related to the day to day use and configuration of our SaaS Software products. Skills: Helpdesk Support Experience and/or Customer Care / Service Center experience Bachelor's degree preferred but not requi...
Help Desk Support Technician About Domo Domo is on the forefront of delivering an entirely new form of business intelligence. At Domo, we work with the world's leading brands to deliver an executive management platform that helps executives transform the way they run their business. Domo is backed by some of the most prominent leaders and investors in the technology industry. If you want to be a p...
Our client is seeking a Senior Help Desk Support Engineer for their San Diego, California (CA) location. Key Roles and Responsibilities: This person's primary duties are but not limited to supporting users with hardware and software issues Roll out new computers, Windows upgrades and software Answer technical support calls, assign ticket severity, prioritize work accordingly and collaborate with o...
Company Confidential Philadelphia, PA
Philadelphia Law Firm seeks experienced Software Support/Help Desk/Trainer. Candidate must have 5+ years legal experience and be proficient in all applications of Microsoft Office 2010 Professional Suite. Candidate must be a qualified document specialist and provide support and training for software applications. Must possess ability to troubleshoot and correct problems and corrupted documents. Ex...
Help Desk Support is primarily responsible for installation, troubleshoot and documentation of hardware and software. Provide end-user Level 1 support and assist with internal IT support projects, as well as assist the technical team with additional projects as needed. * Desktop Support (Windows XP and 7) * Software and E-mail support (office 2003/2007/2010) * Network printer set-up and troublesho...
The Help Desk Analyst is responsible for first level support of investigation and resolution of software and hardware problems for computer users, company wide. Candidates must be available for shift work. Job functions include answering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, softwa...
Our client is seeking a Help Desk Support Specialist in Hartford, Connecticut. Responsibilities: Provides exceptional customer support and service (e.g. phone, e-mail) on the Regional Service Desk Performs triage and tracking of reporting problems, and resolves 1st and 2nd tier incidents and problems, which have technical complexity Performs PC software deployments Qualifications: 3+ years of expe...
Kforce is looking for a Software Help Desk and Customer Support Consultant for our client in Allen, TX. Job Description: You will be supporting an established application with a rapidly growing client base. You will be the first line of support for users of the SAAS application. We need dedicated people who are committed to become SMEs of the application and have the chance to grow within the orga...
Job_Other_Compensation: Up to $55000.00 Job Description: Help Desk Support In this role, you will be doing Help Desk troubleshooting of client-side computers in a 98/2K Pro, XP Pro, and Windows Vista environment. Typical issues to resolve will be hardware issues, printing, applications (MS Office Suite, Various E-mail Applications), OS's, password resets, etc. The ideal candidate will have the fol...
We are seeking a qualified VMWare Analyst with Linux skills to work on a project team. Candidates must have flexible working hours, as shifts change each week. Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors! OVERVIEW * Provides support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. * Responds to...
Our Boston client seeks a Helpdesk Support Specialist! Job Summary: The Consultant is responsible for responding to Helpdesk tickets and customer requests for service in the Boston Region. This person will report to the Regional Desktop Supervisor for daily direction. Main Responsibilities: · Triage and solve issues with Servers, Personal Computers, printers and all related peripheral equipment. ·...
Job_Other_Compensation: Up to $16.00 Job Description: IT/Help Desk Looking for 1-3 years of experience 90% is internal IT support for the company setting up computers, light programming, desktop support, troubleshooting, hardware/software installation, collects and processes forms for remote access, new users and application users, perform password resets for domain accounts. 10% will be external...
Overview: Are you a student currently enrolled in a technically oriented course of study? Agfa HealthCare Corporation has an exciting entry-level Student Internship opportunity for a PC Support / Help Desk Technician. This position may be based out of the following location(s) and surrounding area: Elmwood Park, NJ Responsibilities: Projects you work on will include: Assist with configuring new PC...
Job Description: IT Help Desk & ERP Support Dean Technology is seeking a motivated and detail oriented person to fill a help desk and ERP support roll in our Carrollton, TX facility. You will be wearing multiple hats and should be able to multitask across the environment troubleshooting ERP, hardware, software, user, and network issues onsite and from remote. You will be given the opportunity to l...
Waste Management is an equal opportunity / affirmative action employer (M/F/H/V). Our 45,000 employees are committed to Environmental Performance - our mission to maximize resource value, while minimizing environmental impact so that both our economy and our environment can thrive. Serving over 20 million residential, industrial, municipal and commercial customers, Waste Management draws on our re...
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How can i find an IT helpdesk Job?
I've been looking for an it help desk/support job for a while now, any hints or things i should mention on my cv/covering letter to get the interview? I am studying for the Comptia a+ exam. If y...
I'm looking for entry level IT job but I get staffing or contract jobs. Can someone explain to me wh...
I'm done with 2 years of BS in Computer Science and I am looking to get Tier 1 Help Desk, Tech Support jobs. Most of these job is from staffing company and contract jobs. What are these? I'm new to th...
How long should I wait before applying for a new job in IT?
I currently do Help Desk support, we provide support for several companies as contracted support staff. Mostly password resets, VPN troubleshooting, and typical untrained employee issues...etc. I have...
How to go about getting my first IT job?
My mother has a network help desk job and I am looking into getting a similar position. I have no experience in the field but I am thinking about getting a CCNA and Comptia A+ certification. Would t...
Describe your customer service philosophy and steps you take to provide effective help-desk support?
Please please help me answer this for a job interview. Describe your customer service philosophy and the steps you take to provide effective help-desk support to users.
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
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