Help Desk Technical Support Jobs in Ohio
Summary of the position: To install, configure, troubleshoot and test Microsoft Windows based applications in a mixed Windows environment. Support users and train as needed in a fast-paced environment. Must be able to multi-task and work well under pressure and possess very good communication skills. Knowledge and skill requirements: Microsoft Windows Installation and support Active Directory Grou...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Help Desk /Service Desk Cleveland, OH Full-Time $40,000 - $60,000 Posted 4/18/2014 Derick Wright is recruiting for this position. Email your resume to Derick Apply Job Details We utilize state of the art monitoring, management and Service Desk systems to offer you the best in world-class, proactive-based services....
Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and staffing the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and c...
Growing insurance agency seeking a full time Help Desk Associate. Excellent career opportunity. Provide phone and in-person technical support including PC's and related equipment servers, networks systems, corporate applications, phones and phone lines. RESPONSIBILITIES: Answers Help Desk tickets through voicemails, e-mails and in-person requests Identify cause of problems (Hardware, software, use...
Summary Description Provides support to Gorilla Glue end users - across multiple locations - on a variety of issues. Identifies, researches, and resolves technical problems. Will respond to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May lead and direct the work of others. The individual should be f...
Position Responsibilities: Insure high availability of Printers, Cell Phones and application support by continuous preventive maintenance and control of key systems and work stations with the company network. Emergency support of all desk top systems with 24/7 support of software and hardware. Trouble shooting and making repairs with uninterrupted attention until the systems are 100% back in compl...
The Service Desk Analyst will provide technical assistance, support, and advice to GCA employees and other technology users by reviewing and managing service desk issues and providing technical support for hardware, software, and systems. This ": Tier 1" support responsibility includes using the service desk ticket management system, answering telephone calls, email communications and escalation o...
Growing Hilliard area manufacturer/distributor seeks enthusiastic individual to Support End Users. As a team member, you will be providing daily technical assistance and support related to computer systems hardware and software, Printers, and related network devices. The right person should have strong problem solving skills including the ability to provide diligent, prompt, and courteous response...
Buckeye CableSystem has immediate openings for full time Technical Support Specialists. The Technical Support Specialist is a troubleshooting agent responsible for first call resolution for Buckeye’s voice, video, and data products. The TSS serves as an agent in all three of the technical product queues of the division and is expected to be an expert in their field. The TSS will work with the cust...
Great opportunity for recent IT Graduates to join the Service Desk/Help Desk Team at a Fortune 500 Company located in Cleveland, OH. Use your understanding of information systems to assist users with hardware and software related issues. Qualified candidates must have: Associate's Degree in IT, Bachelor's Degree in IT is preferred Minimum GPA of 3.0 (Candidates with lower GPAs will be considered i...
Great local client is looking for a Technical Support Specialist who is fluent in French. This is a level 1 support position for someone that has worked in a customer support environment beyond a standard help desk. This is a great position with exceptional opportunities for growth within the organization. EXPERIENCE: Two (2) years of client or customer support with demonstrated problem resolution...
Making a difference for over 17 million students at more than 2,400 institutions of higher education in over 40 countries is a big job. At Ellucian, we provide education institutions with the innovative solutions they need to help people everywhere discover their futures through learning. At Ellucian our values are CLEAR: Collaboration, Learning, Engagement, Accountability, and Resourcefulness. We...
Adecco Engineering and Technical is currently recruiting for an Information Systems Support Specialist -IT Help Desk job located in Solon, a suburb of Cleveland. Qualified candidates will be skilled in providing support to users of ERP or CRM and related software. This is a contract to hire or direct hire role with a leading manufacturer and distributor of energy saving products. IS IT Support Spe...
End User Support Specialist 1 Wright State University WSU seeks a full-time End User Support Specialist 1 for a full-time position in Computing & Telecommunications Services (CaTS). Responsible for application support, troubleshooting & consultation . Will act as the first level support for personal computer problems received in the Help Desk. MINIMUM EDUCATION AND EXPERIENCE: A Bachelor's Degree...
Position Summary: Directly addresses desktop service and support issues impacting a defined select group of Senior Executive clients. Provides hands-on assistance with the installation, troubleshooting, and diagnostic support for all desktop computing components. Works closely with and coordinates other IT&S functions with executive end-users to ensure issues are resolved in a timely, effective an...
Our client, a very stable, growing, employee oriented company is in search of a Supply Chain administrator The Supply Chain Applications Support Associate is a member of the Corporate IT Team and will provide supply chain application software problem resolution, analytical diagnosis, software configuration, and step-by-step end user instructions. Essential Duties and Responsibilities: Provides sup...
Network Support Specialist Miami University College of Engineering & Computing Oxford, OH Job Summary:College of Engineering and Computing: Network Support Specialist to provide administrative, technical and client support in a networked environment; install and maintain software needed by departments on the Linux, Windows and Mac OSX platforms; create install images for lab computers; provide tec...
Primary Duties · Route/Assign installation and repair work activities to field technicians · Proactively monitor the dispatch system to ensure field technician compliance · Works with Field Team Leaders to address dispatching issues · Works with LAC, IT, OST and Engineering to resolve service order flow issues to the dispatch system · Assist in obtaining additional resources to resolve problems ·...
POSITION PROFILE Responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager. Works to ens...
CORESTAFF Technology is seeking a PC Technician with IT Help Desk experience to work in the Twinsburg, OH area. DESCRIPTION: Provides basic internal IT Help Desk assistance including support of desktop peripherals, network access, password resets, connectivity, VPN and Citrix applications. Works on problems of limited scope. Relies on instructions and pre-established guidelines to perform the func...
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I have been job hunting since graduating from college in 2009. I was hoping that there would be something, anything I could get myself in to in the IT field with my bachelors degree and IT certs in CC...
What entry level IT technical support jobs only require a Technical certificates?
What are some computer technical support jobs that only require a Technical certificate? Are there even any?, and how does the salary look for entry-level jobs in Tech. Support? Do any of the comp...
What kind of jobs can i get with my skills?
I know microsoft office pretty well. i took classes on excel and access. im a master of powerpoint. word has never given me problems. i type 60 wpm and my general knowledge of computers is well. i gra...
How can I get totally away from my hateful technical support job? I hate technical IT now.?
I still want to be in IT but just not doing what Im doing. There is only so much of (Hi my printer is not working or hi my pc froze) My dad was saying the way forward is to travel! Get experience in ...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
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