Help Desk Technical Support Jobs in Ohio
IT Help Desk Support, IT Support Specialists, Tier II Technical Support Representative - Luxury Travel Service Provider seeks a Tier II Technical Support Representative / IT Support Specialist to assist its customers with trouble shooting and problem resolution at their Columbus office. This is a full-time position, with the possibility of direct hire, where you will earn $16.00 to $18.00 an hour,...
Job Description This position will assists the staff in Corporate Office with technical support of desktop computers, applications and related technology as well as printer and fax devices. Support includes installation, testing, and troubleshooting of computer systems and peripherals within established guidelines. Employee will also be responsible for recording and monitoring the Help Desk Ticket...
Summary Description Provides support to Gorilla Glue end users - across multiple locations - on a variety of issues. Identifies, researches, and resolves technical problems. Will respond to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May lead and direct the work of others. The individual should be f...
Summary Description Provides support to Gorilla Glue end users - across multiple locations - on a variety of issues. Identifies, researches, and resolves technical problems. Will respond to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. The individual should be familiar with IT concepts, best practices...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Help Desk /Service Desk Cleveland, OH Full-Time $40,000 - $60,000 Posted 4/23/2014 Derick Wright is recruiting for this position. Email your resume to Derick Apply Job Details We utilize state of the art monitoring, management and Service Desk systems to offer you the best in world-class, proactive-based services....
Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and staffing the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and c...
Growing insurance agency seeking a full time Help Desk Associate. Excellent career opportunity. Provide phone and in-person technical support including PC's and related equipment servers, networks systems, corporate applications, phones and phone lines. RESPONSIBILITIES: Answers Help Desk tickets through voicemails, e-mails and in-person requests Identify cause of problems (Hardware, software, use...
We are currently seeking a Service Desk Representative to join our team at our World Headquarters in Perrysburg, OH. POSITION SUMMARY: The Service Desk Representative is responsible for delivering end-to-end support in accordance with IT service level agreements. By partnering with end-users and technology groups, the specialist ensures all incidents are analyzed, resolved, and reported back withi...
The Service Desk Analyst will provide technical assistance, support, and advice to GCA employees and other technology users by reviewing and managing service desk issues and providing technical support for hardware, software, and systems. This ": Tier 1" support responsibility includes using the service desk ticket management system, answering telephone calls, email communications and escalation o...
Growing Hilliard area manufacturer/distributor seeks enthusiastic individual to Support End Users. As a team member, you will be providing daily technical assistance and support related to computer systems hardware and software, Printers, and related network devices. The right person should have strong problem solving skills including the ability to provide diligent, prompt, and courteous response...
Description Support 200+ associates and the company IT Infrastructure spread across a multisite WAN. Diagnose and resolve technical hardware and software related issues. This position will be responsible for researching questions and user concerns, as well as advise users on appropriate actions and responses, as required. Responsibilities will include hardware & software deployment; administration...
Buckeye CableSystem has immediate openings in Customer Operations for Customer Relation Representatives and Technical Support Specialists. The Customer Relations Representative (CRR) is responsible for directly servicing the needs of the Buckeye residential customer on a first call resolution by phone or in the lobbies as assigned or providing a warm transfer to the correct area of the company whe...
Great opportunity for recent IT Graduates to join the Service Desk/Help Desk Team at a Fortune 500 Company located in Cleveland, OH. Use your understanding of information systems to assist users with hardware and software related issues. Qualified candidates must have: Associate's Degree in IT, Bachelor's Degree in IT is preferred Minimum GPA of 3.0 (Candidates with lower GPAs will be considered i...
Great local client is looking for a Technical Support Specialist who is fluent in French. This is a level 1 support position for someone that has worked in a customer support environment beyond a standard help desk. This is a great position with exceptional opportunities for growth within the organization. EXPERIENCE: Two (2) years of client or customer support with demonstrated problem resolution...
Making a difference for over 17 million students at more than 2,400 institutions of higher education in over 40 countries is a big job. At Ellucian, we provide education institutions with the innovative solutions they need to help people everywhere discover their futures through learning. At Ellucian our values are CLEAR: Collaboration, Learning, Engagement, Accountability, and Resourcefulness. We...
Overview - Provides technical and usability support to all users regarding Information Systems with specific focus to Sage 100 ERP and related software. Responsibilities Include but not limited to: · Handle usability questions from users regarding Sage 100. Example, "How would I handle this scenario. . .", or "[blank] isn't working. . ." · Respond to error messages received by users. Troubleshoot...
Adecco Engineering and Technical is currently recruiting for an Information Systems Support Specialist -IT Help Desk job located in Solon, a suburb of Cleveland. Qualified candidates will be skilled in providing support to users of ERP or CRM and related software. This is a contract to hire or direct hire role with a leading manufacturer and distributor of energy saving products. IS IT Support Spe...
End User Support Specialist 1 Wright State University WSU seeks a full-time End User Support Specialist 1 for a full-time position in Computing & Telecommunications Services (CaTS). Responsible for application support, troubleshooting & consultation . Will act as the first level support for personal computer problems received in the Help Desk. MINIMUM EDUCATION AND EXPERIENCE: A Bachelor's Degree...
Our client is seeking a part-time Site Support Network Engineer in Cambridge, OH. This position will support manufacturing network operations 2 days per week. Global manufacturing and distribution company requires experience in providing infrastructure and site support services to this location. Duties: Support and management of local site infrastructure and to assist as directed to support other...
Supply Chain Application Support Associate - Wickliffe, OH Location: Wickliffe, OH Domain: IT STI-EC-N-IT-125 Job Description: The Supply Chain Applications Support Associate is a member of the Corporate IT Team and will provide supply chain application software problem resolution, analytical diagnosis, software configuration, and step-by-step end user instructions Job Responsibilities: Provides s...
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Answers for Help Desk Technical Support Jobs
Questions & Answers Powered by Yahoo! Answers
What are the adv. & disadv of technical support job?
I am confused whether to continue as a technical support guy. pl guide.
What kind of jobs can I get with a computer support certificate?
I want to go to school for computers. There is a certificate I can get in computer support. I can grt that in 20 credits in a community college. I was just wondering what kind of jobs is available w...
IT Developer vs support jobs?
Please give me the pros ans cons of both. Which field has the better carrier development? Give your own views.
How can I get totally away from my hateful technical support job? I hate technical IT now.?
I still want to be in IT but just not doing what Im doing. There is only so much of (Hi my printer is not working or hi my pc froze) My dad was saying the way forward is to travel! Get experience in ...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Accommodates client disabilities by recommending devices and techniques.
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