Help Desk Technical Support Jobs in Ohio
Currently, there are no Help Desk Technical Support jobs available in Ohio which match this search. You may wish to explore similar job titles on the Technology jobs in Ohio page or view related jobs below.
Great local client is looking for several Technical Support Professionals to join their growing team. EXPERIENCE: Two (2) years of client or customer support with demonstrated problem resolution skills; call center experience is a plus. One (1) year working knowledge of Windows desktop troubleshooting experience (past and current Windows OS). One (1) year of server administration experience in...
Short Description:"-We were historically handling around 200 installs per week with a staff of 6 associates. -During the A3/W7 project we have seen that number reach close to 600 installs per week, effectively tripling our workload within that team. -Our abilit" Complete Description:"The C&TSC Help Desk Specialist performs user, operational, and technical support via telephone, email, internet,...
Pomeroy It Solutions Dayton, OH
Requisition Number: 14-3945 Job Title: Staff Aug-Help Desk Support Area of Interest: IT Position Type: TSS - Contract City: Dayton State / Province: Ohio Percent of Travel: None Job Description: Help Desk Project Pomeroy is currently recruiting for Help Desk Techs to assist with a 2-3 month project with our client in Dayton, OH. The main responsibility of this position will be assist end u...
Mcpc, Inc Cleveland, OH, 44114
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an anyplace workspace™—helping clients empower their employees to work from anywhere, and on any device. The company is a top 100 technology VAR, driven by partnerships with providers including Cisco, VMware, Citrix, NetApp, HP, Apple, Dell and Lenovo. Headquartered in Cleveland, and with branch locations across the U...
Fast Switch, Ltd. Akron, OH
Job Description Objectives of the role of Support Team Manager: There are three key objectives to be met by the person in this role. Efficient management of a team of support team engineers, level 1-3 who are satisfied and growing in their careers. Customer Satisfaction – the users should be pleased with the experience of receiving help. Communicate and improve the ongoing results of the team...
Catcha Columbus, OH
Company Ohio Capital Corporation for Housing Branch Columbus OH US Position: IT INTERN: Help Desk Support / Entry Level Network Administrator Location: Columbus, OH and applications support. â?¢ Documenting standard… and technical references to a knowledge base. â?¢ Provide technical support to end users on a variety of PC… As a key member of the Information Technology Team, this position ...
Diebold Corp Green, OH, 44232
As a C&TSC Help Desk Specialist with Diebold, Inc, you will be responsible for performing user, operational, and technical support via telephone, email, internet, and intranet, for Diebold associates and external customers in a 7-day week operation. This position serves as an escalation point for other help desk associates and special customer needs Some essential functions of this position inclu...
Pomeroy Dayton, OH, 45401
Help Desk Project Pomeroy is currently recruiting for Help Desk Techs to assist with a 2-3 month project with our client in Dayton, OH. The main responsibility of this position will be assist end users with computer support. Job Responsibilities -Support Windows -Customer Service and phone support -Familiar with ticket systems -Upgrades and installs - Mainframe and Windows 7 a plus. Prefer...
SBC Advertising Columbus, OH, 43216
Help Desk Support temporary through December 2014 is responsible for assisting with resolution of IT Help Desk ticket requests for a large advertising/marketing agency. Support is for both MAC and PC systems. Network support consists of setting up PC and laptop systems as well as maintaining existing systems, provides support of local and remote PC users and related technology. Essential Job Func...
Lantek Computer Svc Boardman, OH
Overview: LANteK Computer Services has an opening for a full time Software Support Technical Specialist. The successful applicant will provide hardware and software support to our clients. They will answer, resolve, and log customer calls, identify issues, and provide suggestions and long-term resolutions. This position will work closely with assigned mentor and supervisor to develop and improve ...
A Help Desk job in Cleveland, OH is available through Adecco Engineering and Technical. To be considered for this role, you will be experienced in providing IT Support services as well as be bilingual in Spanish. You will provide customer support for software, hardware, Windows, computer peripherals, and basic networking. This is a long-term contract role with no end date. Help Desk job responsib...
This position is located in our OH, Youngstown facility ****** Temporary Position******** Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. 1. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. 2. Assists with the installation, configuration, and upgr...
Help Desk Analyst Description of job: Fast growing company with large potential in I.T. for the right motivated person. The Help Desk Analyst position will provide first line response for users requiring assistance with all I.T. issues. Provide technical advice, guidance, and informal training to customers and provide initial screening using hardware and software programs and questionnaires. As...
Company Confidential Columbus, OH
The IT Help Desk Technician is responsible for providing technical support to workers in (client) pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for account requisitions. The ...
Company Confidential Fairlawn, OH, 44333
Our client is seeking a Help Desk Support Professional with a strong IT background who can get in and lead. Maintains all telecommunications and computer resources. Performs services for daily network, PC and helpdesk operations. Implements projects and user requests within scope of overall IT plan. Advises internal customers as needed. Coordinates IT purchasing and licensing programs. The IT Su...
Contract Only Must Have Requirements: - VPN support **required** - Outlook support **required** - Ability to multi-task and prioritize - Strong customer service, communication and listening skills - Effective team player - Appropriate sense of urgency and prioritization - Ability to identify problems and propose effective solutions Departement Description Overview: The Enterprise IT Service...
Job Description Overview: Helpdesk Contract Only Must Have Requirements: - VPN support **required** - Outlook support **required** - Ability to multi-task and prioritize - Strong customer service, communication and listening skills - Effective team player - Appropriate sense of urgency and prioritization - Ability to identify problems and propose effective solutions Department Description ...
The University of Cincinnati is currently accepting applications for a Help Desk Technician. Provide consultative, technical and informational support and services to the user community to ensure problem resolution, system/data access, and optimal system performance. Assist users in utilizing applications and software packages and their features. Act as a liaison between faculty, staff, students a...
Under the immediate supervision of the Help Desk Manager, the Help Desk Specialist is to provide the staff with timely, responsive and accurate support and problem resolution. Receive and log calls, emails, and voicemails, troubleshoot end user incidents, fulfill service requests, and provide proper escalation and follow up for all issues. Maybe asked to provide documentation for problem solving m...
Area Wide Protective Kent, OH, 44243
Area Wide Protective has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service to our customers is w...
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
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