Help Desk Technical Support Jobs in Ohio
* Experis, formerly COMSYS, is looking for an experienced Technical Help Desk Analyst for our client on Cleveland OH eastside * ENVIRONMENT This is an opportunity to grow your skills with a PREMIER global Cleveland client. It is a Technical Service Desk supporting 5,000+ end-users in 5+ countries. They just completed Phase 1 of their Win 8 roll-out. DESIRED PROFILE The ideal candidate will have an...
Nesco Resource Uniontown, 44720
The Help Desk Specialist performs user, operational, and technical support via telephone, email, internet, and intranet, for associates and external customers in a 7-day week operation. This position serves as an escalation point for other help desk associates and special customer needs Essential Functions include: - Process support requests from customers, field service associates, and primarily...
Computol, Inc., a Microsoft Certified Partner, is seeking a Help Desk Technician. The purpose of a Help Desk Technician is to assist customers with network, hardware, software, security and cloud application issues while maintaining the company’s vision, values, purpose and goals. The Help Desk Technician must be able to work independently and as part of a team. Strong communication and customer s...
Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communicationsdegree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science major...
Help Desk Folks! We know you're out there- are you looking for a long-term position with a solid, stable company? Yes? Then what are you waiting for? Keep reading! Interactive Business Systems (IBS) has partnered with a Cincinnati company to locate an IT Help Desk specialist for a contract and contract-to-hire position. Responsibiliites: Assisting end users with technical support of desktop comput...
The University of Cincinnati is currently accepting applications for a Help Desk Technician to receive incoming phone calls/emails from Faculty, Staff, Emeriti, Alumni, and Students regarding computer and business related issues, including wireless configuration, data and voice communication issues, navigating software (i.e. Office Suite), for P.C. and Mac users. Provide directory assistance for t...
AC Lens is a leading optical online retailer, and wholly owned subsidiary of National Vision, Inc. (NVI). National Vision is the fourth largest optical retailer in the United States, operating more than 700 retail locations in 44 states through the U.S. National Vision employs over 6,500 employees and our retail divisions include America's Best Contacts & Eyeglasses, Eyeglass World, Vision Centers...
We are seeking a Service Desk Representative to join our organization at our world headquarters in Perrysburg, OH. POSITION SUMMARY: The Service Desk Representative is responsible for delivering end-to-end support in accordance with IT service level agreements. By partnering with end-users and technology groups, the specialist ensures all incidents are analyzed, resolved, and reported back within...
Qualified candidates can send their resume directly to ***** Description: · Work with Implementations and Client Services to resolve customer problems and assist with new customer installs. · Create, update, and complete documentation for internal processes and procedures. · Provide assistance and guidance to system users, including Diebold field resources. · Consult with user...
Technical Support - Level 2 - Springfield, OH This position exists to perform a variety of advanced tasks for the operation of enterprise systems and product offerings. The incumbent independently handles system problems and exceptions across multiple operating environments, to ensure timely delivery of services and problem recovery. Accountabilities: 1.Responds to system management alerts to hand...
We are a small – but quickly growing - IT services firm in Willoughby, OH. We are looking for a motivated, energetic, and personable IT professional who would like an opportunity to really make a difference and help build our company. A friendly and outgoing personality are as important as your IT skills and experience! Desired skills/experience include any combination of the following: · Excellen...
The Scotts Company, LLC (NYSE: SMG) is the world's largest marketer of branded consumer lawn and garden products, with a full range of products for professional horticulture as well. The Scotts Company, LLC has helped to grow the nearly $7 billion global consumer lawn and garden market through product innovation, industry-leading advertising efforts and its trusted brands. Scotts is an EEO Employe...
IBM is currently seeking a Dublin based Staff Software Engineer. Staff Software Engineers work closely with our clients through production support delivery (Level 2) and production enhancement request delivery (Production. Enhancement Request Team). The position is a mix of technical and customer-facing. As a Staff Software Engineer, you will not be providing internal information technology suppor...
Medical Business Systems is currently hiring a PMS Trainer & Technical Support Summary of Position: Trains & Supports all Modules of all Practice Management Products to include MBSWin, IDLib and Third Party Software utilized within daily routine of Support (MSOffice, Excel, Power Point, etc.). Provides technical support for Product/Call Center Management. Responsibilities: Schedules Training, Trai...
Lifestyle Communities seeks to hire a full-time IT Support Analyst to join our information technology team and work at our corporate office in the Arena District. Lifestyle Communities is a multi-family, real estate developer specializing in developing and managing master planned, class A apartment communities and creating incredible living experiences for residents. We have communities in the Ohi...
IT Support Specialist Walsh University is seeking an IT Support Specialist to provide technical software, hardware and network problem resolution to internal customers by performing question/problem diagnosis and guiding individuals through step-by-step solutions in a help desk environment: clearly communicate technical solutions in a friendly and professional manner: provide one-on-one training a...
Strategic Systems is currently seeking a Software Support Lead. We are looking for someone to run a Software Help Desk. This hiring manager is looking for a person with good understanding of software to build out the process, and also create an online community to support the software. Need a candidate that understand how to use Outlook, not fix it. We are seeking a Software Support Lead in Indepe...
Support Engineer Full-time — Rocky River, OH (Cleveland) Life is too short not to LOVE what you do! Come to LDR Interactive, and enjoy a fun and innovative environment. Our team is revolutionizing the media industry. LDR is growing, and we are looking for smart and driven people to join our team! If you love technology, innovation, and want to work in a fun and interesting place where you can shar...
TopicPulse Support Representative Full-time — Rocky River, OH (Cleveland) LDR Interactive (LDRinteractive.com) has created an innovative social news platform called TopicPulse. TopicPulse provides publishers and broadcasters with automatic discovery of online content, such as news stories, as well as minute-by-minute analysis and insight into social activity (local or national) around a given stor...
Our client located in Cleveland, OH is currently hiring a HR Payroll specialist. This is a indefinite contract and could last several years. LOCAL CANDIDATES ONLY. MUST BE WITHIN DRIVING DISTANCE TO INTERVIEW IN PERSON. Provide IT support for various applications related to HR, Payroll and Expense Management systems. Act as system administrator for ADP Enterprise Version 5 HRMS/Payroll system and...
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Need advice on what to career to pursue with a finance degree?
I am a recent graduate of a tier three school, with a degree in finance. I currently have no experience, so I am basically in the entry level status. Anyways, I would love to pursue an analyst posit...
How can I get totally away from my hateful technical support job? I hate technical IT now.?
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I want to know what all kinds of jobs I am able to get in computers. I am focusing on web technologies. I would really like to be able to help others. Are there any jobs involving computers that h...
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I currently work in 1st line technical support, I would like a better job in IT?
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Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
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