Help Desk Technical Support Jobs in Ohio

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266 Ohio Help Desk Technical Support jobs found on Monster.

Jobs 1 to 20 of 266
Lead Help Desk Support Tech-Mason, OH-Contract Opportunity As a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the CompuCom Team! HOURS ARE WED - SUN, 2ND SHIFT Call center environment P0 / P1 issues Overview: * Provides support to end users on a va...
Overview: Under the immediate supervision of the Help Desk Manager, the Help Desk Specialist is to provide the staff with timely, responsive and accurate support and problem resolution. Receive and log calls, emails, and voice mails, troubleshoot end user incidents, fulfill service requests, and provide proper escalation and follow up for all issues. Maybe asked to provide documentation for probl...
Help Desk Analyst Description of job: Fast growing company with large potential in I.T. for the right motivated person. The Help Desk Analyst position will provide first line response for users requiring assistance with all I.T. issues. Provide technical advice, guidance, and informal training to customers and provide initial screening using hardware and software programs and questionnaires. As...
Randstad Technologies is actively seeking candidates for a Full-Time Help Desk Analyst position for our client in New Albany, OH. The shift/hours are as follows: 1st shift; either starting at 8am or 10:30am HDI Certification is a huge plus Candidate needs to be very articulate, sharp and energetic. Must be able to pay attention to detail and the ability to follow processes and procedures. Expe...
Company Confidential Dublin, OH
The IT Help Desk Technician is responsible for providing technical support to workers in (client) pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for account requisitions. The ...
Modis is working with a client on a Level II Help Desk Analyst job in Wickliffe, OH. The analyst will be part of team who will handle all areas of infrastructure support for the client's users. He/she can expect to spend their time working on the phones with end-users and may visit the end-user’s desk to solve support issues when remote tools are not available. Qualified candidates will need to be...
Help Desk Position Summary: The IT Help Desk Technician is responsible for providing technical support to workers in pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for accoun...
Summary of the job: IT Help Desk Technician is a full-time position, reporting to the Service Manager. The Help Desk Technician will be responsible for providing customers with a great customer service experience handing IT incidents over the phone/remotely. The individual may also be asked to handle a tier 1 technical issue onsite with a customer. Duties: -perform first level technical support...
JOB DESCRIPTION DEPARTMENT: Human Resources EFFECTIVE DATE : «Effective_Date» QMS OWNER: Manager, Human Resources DOCUMENT # «Current_Doc_» REV LEVEL: «Rev_Level» PAGE1Of2 NATURE OF CHANGE: Initial Release Primary Role in the Organization: Help Desk Lead. Hardware, software and peripheral support. Backup network administration. Reports To: Supervisor, MIS Supervises: None Respon...
Pomeroy It Solutions Dayton, OH
Requisition Number: 14-3945 Job Title: Staff Aug-Help Desk Support Area of Interest: IT Position Type: TSS - Contract City: Dayton State / Province: Ohio Percent of Travel: None Job Description: Help Desk Project Pomeroy is currently recruiting for Help Desk Techs to assist with a 2-3 month project with our client in Dayton, OH. The main responsibility of this position will be assist end u...
Company Overview: MCPc is a top 100 technology VAR, driven by partnerships with providers including Cisco, VMware, Citrix, NetApp, HP, Apple, Dell and Lenovo. Headquartered in Cleveland, and with branch locations across the United States, MCPc maintains practice areas in virtualization, personal systems, collaboration, borderless networks and support. From the data center to the desktop and into...
Mcpc, Inc Sandusky, OH
Company Overview: MCPc is a top 100 technology VAR, driven by partnerships with providers including Cisco, VMware, Citrix, NetApp, HP, Apple, Dell and Lenovo. Headquartered in Cleveland, and with branch locations across the United States, MCPc maintains practice areas in virtualization, personal systems, collaboration, borderless networks and support. From the data center to the desktop and into...
Company Overview: MCPc is a top 100 technology VAR, driven by partnerships with providers including Cisco, VMware, Citrix, NetApp, HP, Apple, Dell and Lenovo. Headquartered in Cleveland, and with branch locations across the United States, MCPc maintains practice areas in virtualization, personal systems, collaboration, borderless networks and support. From the data center to the desktop and into...
Intelligent Decisions Dayton, OH, 45401
U.S. Citizenship is required. Applicants must possess an active, Federal Government Security Clearance. About ID: Headquartered in Ashburn, VA, Intelligent Decisions (ID), a premier systems integrator, provides a broad range of innovative, IT professional services, software, hardware and manufacturing solutions to Federal, State and Local governments and Fortune 1000 customers. Ranked on the VAR...
Help Desk Project Pomeroy is currently recruiting for Help Desk Techs to assist with a 2-3 month project with our client in Dayton, OH. The main responsibility of this position will be assist end users with computer support. Job Responsibilities -Support Windows -Customer Service and phone support -Familiar with ticket systems -Upgrades and installs - Mainframe and Windows 7 a plus. Prefer...
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an anyplace workspace® -- helping clients empower their employees to work from anywhere, and on any device. The company is a top 100 technology VAR, driven by partnerships with providers including Cisco, VMware, Citrix, NetApp, HP, Apple, Dell and Lenovo. Headquartered in Cleveland, and with branch locations across th...
Diebold Corp Green, OH, 44232
As a C&TSC Help Desk Specialist with Diebold, Inc, you will be responsible for performing user, operational, and technical support via telephone, email, internet, and intranet, for Diebold associates and external customers in a 7-day week operation. This position serves as an escalation point for other help desk associates and special customer needs Some essential functions of this position inclu...
Company Information: Founded in 1866, Reynolds and Reynolds provides document and software solutions to the automotive industry (www.reyrey.com). We offer solutions for each area of the dealership including parts, service, accounting, and sales. Reynolds employs more than 4,300 associates worldwide. Position Description: Reynolds and Reynolds is currently seeking Help Desk Technicians who are bi...
Apex Systems, the nation’s 2nd largest Information Technology staffing organization, has an opportunity for a Helpdesk Specialist (Tier 1) for a 3rd shift opportunity on a team of 3-4 in New Albany, Ohio. The team is very eager, and it’s a laid back environment. This is a 6 month contract-to-hire opportunity, and there’s a strong potential for permanent employment. Applicants must have a Bachelor...
IT ANALYST - HELP DESK, APPICATION SUPPORT DUBLIN, OH Job Description: Experis is currently hiring for several help desk roles for their Fortune 100 client in Columbus, OH. This is a long term consulting opportunity with one of our most prestigious clients in the area. Our analysts are expected to provide technical support to diagnose, analyze, research and resolve routine computer incidents fo...

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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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