Help Desk Technical Support Jobs
Responsibilities: The Business Analyst will be a member of a team that supports the Request to Procure, P-Card, Travel and Grants cycle. The client uses the following software products (currently): Oracle Federal Financials, Finance and Procurement Desktop (FPD) and PRISM. The RtP cycle includes transactions such as Purchase Requisitions for commitments, Purchase Orders, Miscellaneous Obligations,...
Description Are you looking for a rewarding and challenging career as a part of a a Help Desk Technical Support team with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking a Help Desk Technical Support team member with a current/active TS/SCI/Polygraph clearance to support one of our prime programs in the Annapolis J...
Description Are you looking for a rewarding and challenging career as a Help Desk Technical Support representative with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking Help Desk Technical Support personnel to support a potential project in Herndon, VA. Roles and responsibilities include: Resolving technical problem...
Field Technical Support/Help Desk Specialist Professional Accounting Firm is looking for a Field Technical Support/Help Desk Specialist to troubleshoot and support our various offices. Primary Responsibilities, but are not limited to: Respond to Help Desk requests for assistance via Phone, Remote Control tools, and in person if required. Provide first-level contact and problem resolution for all u...
Dear Candidate , Please find below the job description for Junior Help Desk Technical Support in Albany, NY Job Location - Albany, NY Terms - Contract (12 months) Job Profile - Project Scope- duties of position This position is for PC Support, to help triage and handle desktop support tickets for DOH staff, taking both Level 1 and Level 2 support tickets. Daily Tasks will include but not limited t...
Required Skills •"The C&TSC Help Desk Specialist performs user, operational, and technical support via telephone, email, internet, and intranet, for client associates and external customers in a 7-day week operation. This position serves as an escalation point for other help desk associates and special customer needs. Preferred Skills •Associate's degree (A. A.) in computer-related field or equiva...
Job Title: Full-Time Technical Support-Help Desk Agent Job ID: 279331 Location: US-New York-Rochester Full/Part Time: Full-Time Regular/Temporary: Regular Day to Day Work Unisys Technical Services (UTS) is a wholly owned subsidiary of Unisys Corporation, a worldwide information technology services and solutions company. UTS provides efficient, cost effective, & creative business solutions to help...
For a quick response please send your resume directly at ***** "The C&TSC Help Desk Specialist performs user, operational, and technical support via telephone, email, internet, and intranet, for client associates and external customers in a 7-day week operation. This position serves as an escalation point for other help desk associates and special customer needs. Essentia...
M> Consulting is a management and technology consulting company that has been providing services to global clients in key industries since 2005. The firm credits its success to its emphasis on professionalism, deep expertise and unwavering focus on superb client service. With a strong pedigree from “Big 5” consulting practices, coupled with an entrepreneurial culture, it is no wonder that M> C...
Required Skills -Telephone technical support of hardware, systems, and software applications for customers and/or employees. -Have working knowledge of how a network\ internet works and the troubleshooting knowledge." -Customer Service Preferred Skills • Previous computer technical support experience preferred. A+, MCP or other industry identified certifications are preferred but not required. •He...
Are you seeking a position in which you can apply your help desk experience and provide technical support to others? Manpower, Inc. of SE Michigan has an immediate opening for a Technical Support Representative to work with a local client in Ann Arbor, Michigan. This is a full time, long-term position offering competitive pay! The technical support help desk representative performs a variety of ta...
We're looking to add a Technical Support Analyst to our "help desk". This position involve answering software questions about ConsignPro and helping in the configuration of printers and networks for our ConsignPro software customers (www.consignpro.com). This is a full-time position, hours are 10-6 (EST), and this is a work-from-home opportunity. The ideal candidate will have experience in providi...
Send me your resume directly to ***** or reach me at 973-854-9112 Arun Pope Job Description: Helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. We fully train all of our selected candidates t...
ONLY ONE INTERVIEW - DIRECT OFFER - Entry level Help Desk / Technical Support Roles & Expectations This position will be helping internal users with their daily issues. They will need experience opening and closing tickets Need someone with 1+ years of experinced with Technical support / Help desk or someone who recently finished Graduation and bit experinced with Technical support would be big pl...
Send me your resume directly to ***** or reach me at 973-854-9112 Arun Pope Description: Helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. We fully train all of our selected candidates to ha...
Required Skills Technical Support, Service Support, Help Desk, Hardware, Software, installation, configuration, network, networking, phone support Preferred Skills Technical Support, Service Support, Help Desk, Hardware, Software, installation, configuration, network, networking, phone supportTechnical Support, Service Support, Help Desk, Hardware, Software, installation, configuration, network, n...
Description Northrop Grumman Information Systems sector is seeking a Help Desk Specialist to join our team of qualified, diverse individuals. This position will be located in McLean, VA. Realize the rewards of conquering a new challenge. The qualified applicant will become part of Northrop Grumman's Postal Solutions Virtual Development Center, supporting the United States Postal Service on CODES....
Required Skills Technical Support, Help desk support, hardware, software, installation, configuration, laptops, network, troubleshooting, customer care Preferred Skills Technical Support, Help desk support, hardware, software, installation, configuration, laptops, network, troubleshooting, customer careTechnical Support, Help desk support, hardware, software, installation, configuration, laptops,...
Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for several Junior Level Help Desk Technical Support Specialist with 1-3 years of experience! Duration 12 months. This position comes to us...
Job Purpose: Resolves computer user concerns by answering questions about hardware and software; providing instructions. Duties: * Determines source of concern by interviewing user on the telephone. * Teaches user by answering questions; interpreting operating instructions; providing references. * Determines source of error by reviewing procedures and actions taken by user; instructing user to per...
Toll Free 1-866-489-7547. Best Tech Support Better than Squad
Technical Support Positions Open. Hiring Now - Apply Today!
IT Help Desk, Management, Inventory & Monitoring Tools. Download Free!
Web based easy-to-use solution. Fast setup. Free trial. No credit card.
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Popular Help Desk Technical Support Articles
Computer and Information Technology Jobs
Computer and IT workers are in high demand now and are expected to be among the most sought-after workers in the coming years. Explore IT careers now.
Sample Resume for a Midlevel IT Help Desk Professional
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.
Switch Your IT Specialty
Want to switch your specialty? It'll take volunteering, after-hours consulting and an employer willing to take a chance on you.
Sample Resume for an Entry-Level IT Worker
This sample resume shows how recent technology graduates can translate their internship experiences into strong material for their resumes.
Six Must-Have IT Skills
Even in the hyperspecialized world of information technology, certain tech skills are essential across the board. Learn these six to gain an edge.