Help Desk Technical Support Jobs

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162 Help Desk Technical Support jobs found on Monster.

Jobs 1 to 20 of 162
Job Description: Providing Level 1 & Level 2 Application, PC Hardware, Operating System Help Desk Phone Support and LAN Administration Services. Working as part of a team, within a structured environment, this Help Desk position offers extensive IT growth & learning opportunity. This is a full time, permanent position, compensation range is commensurate with experience, from 26K to 30K, includes ...
An ADP client is seeking an experienced Customer Support Representative to join the team in Costa Mesa, CA. Primary Responsibilities: • To manage a portfolio of customers and maintain a strong customer relationship with them so as to provide first class post-implementation support using our technology solutions. • Customer problem logging and troubleshooting with prompt resolution. • To be ful...
EXCELLENT TEMPORARY TO HIRE OPPORTUNITY TO WORK FOR PRESTIGIOUS WESTBURY COMPANY. MUST BE FLEXIBLE WITH DAYS AND TIMES. Job Description: •Provide first-level support for all calls coming into the Systems Help Desk. •Troubleshoot, diagnose and resolve any incoming calls for assistance from all stores. •Ensure all aspects of calls are fully and clearly documented in the issue tracking system. •...
Description Northrop Grumman Information Systems sector is seeking a Hardware Installation Technician to join our team of qualified, diverse individuals. Put your years of experience into a future of excellence. The qualified applicant will become part of Northrop Grumman's Information Systems team of experienced professionals supporting electronic health records applications (AHLTA and CHCS) fo...
Northrop Grumman is actively seeking a Systems/Network Administrator to join our talented team in Annapolis Junction, MD. The Systems/Network Administrator will perform the following duties: - Provide support for implementation, troubleshooting and maintenance of IT systems - Manage the daily activities of configuration and operation of IT systems - Provdie support to IT systems including dail...
Northrop Grumman Corporation Fort Meade, MD
Description Develops leads, motivates, and directs contractor IT service desk professionals to deliver excellent technical/non-technical customer support. • Applies advanced knowledge to troubleshoot/resolve IT incidents. Reads, writes, implements standard operating procedures and technical documentation Qualifications Basic Qualifications: ITIL® v3 Foundations certification Possesses a mini...
Northrop Grumman Corporation United States, GA
Description Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management...
Northrop Grumman Corporation Irving, TX
Description Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of proble...
Northrop Grumman Corporation Annapolis Junction, MD
Description Northrop Grumman is actively seeking a Systems/Network Administrator to join our talented team in Annapolis Junction, MD. The Systems/Network Administrator will perform the following duties: - Provide support for implementation, troubleshooting and maintenance of IT systems - Manage the daily activities of configuration and operation of IT systems - Provdie support to IT systems i...
Northrop Grumman Irving, TX, 75061
Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. In this ...
Northrop Grumman Fort Meade, MD, 20755
Develops leads, motivates, and directs contractor IT service desk professionals to deliver excellent technical/non-technical customer support. • Applies advanced knowledge to troubleshoot/resolve IT incidents. Reads, writes, implements standard operating procedures and technical documentation Basic Qualifications: ITIL® v3 Foundations certification Possesses a minimum of two (2) years of Intel...
Cortech Professional Alpharetta, GA
The individual in this position will be part of Remote Technical Assistance Center team and will provide support for Global Customer Services applications and tools Essential Job Functions Must have the ability to provide world-class customer service in a technical environment Provide initial response for technical support to internal field service engineers and users of defined applications C...
Science Applications International Corporation King George, VA
Description Help Desk Technical Support Specialist (Job Number:406200) Description: HELP DESK TECHNICAL SUPPORT SPECIALIST job available in DAHLGREN, VA. JOB SUMMARY: The Help Desk position is responsible for providing customer service and assisting with installation and maintenance for standalone local area networks (LAN) in a U. S. Navy training environment. Employee may install and maintai...
Northrop Grumman Houston, TX
Job Description: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of p...
City National Bank Miami, FL
Help Desk Technical Support 09/11/2014 2:46 pm by Job Search 8 mins ago Location : FL – Miami US City National Bank Requirements : At least five years related help desk or desktop support experience. Microsoft network including, Citrix, VMware and general LAN and WAN knowledge required. Demonstrated experience in installing, troubleshooting, problem solving hardware and software issues, and r...
NORTHROP GRUMMAN Huntsville, AL
Integrated Service Desk Analyst to support the MDA Integrated Service Desk on the JRDC program at Redstone Arsenal in Huntsville, AL. The MDA's Integrated Service Desk (ISD) is the primary first contact POC for all MDA users requiring IT services. The ISD operates as a virtual service desk with team members located in Colorado Springs, CO and Huntsville, AL using common processes and tools. The co...
Handle inbound/outbound technical support calls from customers to resolve hardware and software related issues. Shift Requirements: • Agent must be flexible to work first / second shifts and weekends. OS: • Windows- XP/7 – Required – 1 year exp of support • Mac – Plus, but not required. Applications: • MS Office Applications: 2007/2010 – Required – 1 year exp of support. • Active Directory...
Chico's Winder, GA
Job Description: Shift is Sunday-Thursday 10am-7pm or 5pm-2am. Both are available. Please direct any questions to Lisa Harden. POSITION OBJECTIVE: The Associate, Technical Support position is responsible for supporting stores across all Chico’s FAS stores via telephone and self-service work orders. This position provides support and MAPS to stores via inbound and outbound calls regarding softwa...
Northrop Grumman Fort Meade, MD
Description Are you looking for a rewarding and challenging career as a part of a a Help Desk Technical Support team with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking a Help Desk Technical Support team member with a current/active TS/SCI/Polygraph clearance to support one of our prime programs in the Annapolis...
Northrop Grumman Herndon, VA
Description Are you looking for a rewarding and challenging career as a Help Desk Technical Support representative with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking Help Desk Technical Support personnel to support a potential project in Herndon, VA. Roles and responsibilities include: Resolving technical pro...

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Technology Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Help Desk Technical Support Articles

Computer and Information Technology Jobs Article Rating
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Sample Resume for a Midlevel IT Help Desk Professional Article Rating
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.
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