Help Desk Technical Support Jobs
We are looking for several candidates to work as a Help Desk, Technical Representative in Clearwtare, FL. Job Functions: Answers customers calls to assist with product or application related inquiries. Assists customers with installation or training related inquiries. Follows documentation and training materials to diagnosis and resolve customers calls. Enters all call activity into online Help De...
Help Desk Technical Call Center Phone Support Niles, Illinois $12/hr Our client is looking for high-energy professionals with excellent people skills, a compassionate nature, and experience supporting Computer hardware and software applications. This Help Desk Phone Support is phone and web enabled. Required Skills Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) Windows XP, Vista, and...
Our client in Carlisle, PA is seeking a Technical Support / Help Desk Representative. PLEASE READ the entire job description below and only apply if you meet ALL qualifications. This entry level position requires you to be able to work 1st shift or 2nd shift, ANY day of the week. Primary job duties include handling customer inquiries via online chat sessions and may also include taking inbound cus...
We are currently looking for enthusiastic Technical Support Help Desk representatives in the Fort Worth area that are interested in starting an exciting new career! Interviews will be held all next week! Position description and requirements: -Experience in technology environment providing technical assistance to computer system users via telephone or remote location. -Answer questions or resolve...
- Level 1 Help Desk / Technical Support Role - 1-3 years help desk experience only - Client interfacing phone support only Period: Long-Term Contract Work Location: Pennington, NJ Description: - Role would involve basic troubleshooting of Microsoft applications & proprietary applications. - Candidate should be experienced in MS Outlook, as well as possess excellent customer service skills. - Techn...
. TAD PGS, Inc. is currently seeking a Help Desk Technician - L1 Technical Support (Secured) for one of our clients in Oklahoma City, OK. Job Description: Must possess or be able to obtain at least an Interim level DoD Government Security Clearance Responsible for providing telephone/email/chat and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors,...
THIS vacancy WILL BE AVAILABLE AS OF jUNE 1, 2013 *Please note: this is a management position. we are searching for a candidate who possesses previous management experience. Department: Information Technology Services (ITS) Job Title: ITS Support Services: Help Desk Manager / Senior Technical Support Reporting Relationship: Member of the Support Services division of the ITS department. Reports dir...
Job Purpose: Keeps customers informed by answering and researching inquiries. Duties: * Evaluates inquiry by determining nature of issue as hardware, software, or user. * Resolves inquiry by researching documentation; providing answers; referring to appropriate resource. * Tracks status of inquiry resolution by checking with referred resource; facilitating resolution. * Notifies client of resoluti...
Job Description: Provides website support, including troubleshooting connectivity issues and navigation, while providing excellent customer service in a fast-paced, ever-changing environment. Uses one system for call casing, and multiple systems for gathering client information. Must have good communication and problem solving skills. Inbound call center; candidate can expect to take approx 30-40+...
Signature Bank, member FDIC, is a New York-based full-service commercial bank. The Bank’s growing network of private client banking teams serves the needs of privately owned businesses, their owners and senior managers. Only Signature Bank provides personal and business clients a single point of contact to meet all their financial needs, from personalized banking and credit services, to powerful c...
Job_Other_Compensation: Up to $55000.00 Job Description: Help Desk Support In this role, you will be doing Help Desk troubleshooting of client-side computers in a 98/2K Pro, XP Pro, and Windows Vista environment. Typical issues to resolve will be hardware issues, printing, applications (MS Office Suite, Various E-mail Applications), OS's, password resets, etc. The ideal candidate will have the fol...
We are seeking a qualified VMWare Analyst with Linux skills to work on a project team. Candidates must have flexible working hours, as shifts change each week. Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors! OVERVIEW * Provides support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. * Responds to...
The role of Versatile’s Help Desk Support Specialist, Tier II is to provide escalated technical software, hardware and network problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions. You will be asked to assist with various types of computer issues, from minor glitches in a new program to major problems with computer virus...
Waste Management is an equal opportunity / affirmative action employer (M/F/H/V). Our 45,000 employees are committed to Environmental Performance - our mission to maximize resource value, while minimizing environmental impact so that both our economy and our environment can thrive. Serving over 20 million residential, industrial, municipal and commercial customers, Waste Management draws on our re...
This position is located in our AZ, Tucson facility Sr Help Desk Support Technician General Dynamics is seeking a Help Desk Technician to support the Business System and Management Information Technology and Financial/Production Analysis Support Services in performing daily operation activities for the 309th Aerospace Maintenance and Regeneration Group (309 AMARG), Davis-Monthan AFB (DMAFB), AZ. P...
Custom Computer Specialists, Inc. is the #1 Technical Consultants in the Northeast. We continue to successfully provide network integration, technical personnel, support services, products solutions, and consulting, to our valued clients throughout the Northeast. Our focus is simple.our goal is to make technology easy and to help our clients use it as effectively as possible. We are currently look...
We are looking for a Help Desk Engineer to work 2nd shift (3:00pm to 11:00pm) for our client located in Hackensack, NJ. This is a full-time position with benefits. Required Skills: Provide a central source of support for our clients and users of information technology resources. This extends beyond routine troubleshooting to including hardware/software support services to members of the medical, n...
MFS –Help Desk Support Technician Manna Freight Systems, Inc. Location: Mendota Heights, MN Do you hate calling technical support to get scripted responses? So do we. Do you think support should be about fixing user’s problems rather than closing tickets? Of course it should. Do you want to be stuck passing all of the interesting problems up the chain? We didn’t think so. If you want to be part of...
We are currently looking for Tier II Help Desk/Desktop techs for long term contracts in the following locations; Davie Tampa/Orlando Miramar Jacksonville Palm Beach *All candidates will have to pass a federal, state and Jessica Lunsford background check. Must have a minimum of 3 years of help desk & desktop experience. TIER 2 TECHNICIAN– GENERAL RESPONSIBILITIES: a. Diagnose and resolve hardware p...
Located in beautiful Boulder, SpectraLink is a global team of talented, focused, and innovative experts in the wireless mobility industry and the leading global provider of on-site enterprise mobile communication solutions including handsets, infrastructure, accessories and services using proprietary wireless networks. SpectraLink delivers critical communications solutions to sectors that employ n...
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What are the credentials you need to become a desktop support guy ?
I am looking for a job , I have a degree in electrical and computer engineering , Currently due to some circumstances I can't find any electrical / computer engineering jobs . With my credentials ...
Need IT career advice. Desktop support to server built technician, good move?
I am currently working as desktop support and I have been offered a job as server built technician in another company. I need some career advice. Is it a good move in terms of career advancement? I do...
What is the best paying computer industry job?
My 18 yr old just changed her mind on a career choice for the 4th time, This time she says she wants to work with computers. What sort of jobs can she expect to do? And which ones pay the most?
What can I expect in this job interview?
Hello there. I'm applying to a service desk job (technical support to IT customers in a large IT services provider) and the thing is: The interview is in english, and that's not my native language. I...
Does anyone here work from home with online support/helpdesk?
I live in a rural area of Canada and am interested in working as an online support agent answering support emails or online chat support. The type of company does not really matter. If anyone does thi...
Technology Career Tools
Help Desk Analyst
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Improves system performance by identifying problems; recommending changes.
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